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Stephanie Towers
House of Travel Mount Maunganui
Having been born into an aviation family, I was always destined to become a passionate traveller, and have a lifelong fascination for aviation, airports, and exploring new destinations.
Travel is in my blood, and my love for my job shines through, going above and beyond for my clients to ensure their needs are met with warmth, kindness, and an attentive ear.
With a diverse background in the travel industry, my vast experience started with corporate travel for blue chip New Zealand companies, followed by a never-ending OE in London and Sydney in the Music & Film industry looking after global superstars and celebrities. Now back home in the Bay, I’m helping travellers with their holidays, corporate customers heading away for business, and specialising in group travel - whether travelling for sports, education, weddings, conferences, or events. I’m experienced in catering to a wide range of travel preferences and needs.
Whether you're planning a budget-friendly adventure or a luxurious getaway, I’ve tried it all, from economy to first class, I’ve even chartered private jets! I have great first-hand knowledge and I’m eager to share it with you to create a trip full of unforgettable experiences for you.

Melissa Topp
House of Travel Christchurch City
Travel really is my passion and I perhaps love organising it just as much as the actual travelling. Being able to open up options for people they had no idea they could accomplish is truly exciting. I love the scope of what we can accomplish as a travel agent; our systems, knowledge and relationships with the right people all add up to being able to organise a truly memorable trip. I’ve done it all from tours, safaris, ocean and river cruises, adventure travel, self-drives, rail journeys, family travel specialising in all things Disney and I love to share my knowledge to help you achieve the trip of your lifetime.
Outside of the office I like to spend my time skiing, horse riding, tramping, scuba diving, getting outside on our lifestyle block with my two little girls or enjoying a glass of pinot with a side order of chocolate mousse.
Years in the Industry: over 20
No. of countries visited: 50+
Favourite place to visit: Niue, no wait Cuba, hmm no
maybe it’s Egypt….. Or Italy….
Next place on the list to visit: Disneyworld
· “The world is a book and those who do not travel read only one page.” – Augustine of Hippo
Why I love travel?
Travel gives us our greatest stories, our most cherished memories and countless irreplaceable learnings that we can choose to pay forward to others. It teaches us about ourselves and each other, it broadens our horizons and, just like a reset button, it forces us to refocus on what really matters.
My travel tips:
- Pack your patient pants; Don’t sweat the stuff you can’t control. Your trip is
much too short to stress. Did you miss your bus? No worries, there will be
another one.. ATM out of
money? Great! Take an unplanned road trip over to the next town and
explore. I know it can be hard sometimes, but just
take a deep breath and remind yourself that it could be worse.
- Focus on value over
deals. It’s so easy to not look past the initial $ signs when organising
your trip but how much extra will there be in added costs once you are at
your destination, lost time or enjoyment is that initial saving really
going to cost you once you are there.
- Wake Up Early To Avoid Crowds. Rise before sunrise to have the best attractions all to yourself while avoiding large tourist crowds. It’s also a magical time for photos due to the softer light and often providing great opportunities to interact with locals getting ready for their day. Sketchy areas are less dangerous in the morning too. Honest hardworking people wake up early; scammers and criminals sleep in…
My top 5 favourite destinations:
- Rio
De Janeiro – Such an incredibly vibrant city. Imagine, having dinner in a
local favela, no other tourists in sight and locals from ages 1-99 all
together, laughing, dancing to the live music, everyone talking to
everyone. A local group of young people came down the street performing
the traditional capoeira martial art/dance and everyone heads outside to
watch and cheer them on. It is always the people that make the place and
Brazil’s people are very bit as colourful as this amazing city.
- Europe
River cruise – A true holiday. Pull up each day in a different location,
right in the heart of things, wander off the boat and go for it. Return
when you feel like it to every luxury you could want, top class food and
drink and every room has a front row view. No crowds, most ships have
under 200 passengers and a great option for both first time travellers and
more experienced as you tend to visit many of the smaller and often less
visited towns.
- Rocky
Mountaineer train journey – Starting in Banff, which really feels like the
Queenstown of Canada and ending in Vancouver, a stunning city just a few
minutes’ drive and from the beautiful redwood forests this train journey
is must do travel experience. Seeing the spectacular scenery of the
Rockies from the comfort of your warmed up spacious leather seat, the
mountains are not just to either side but also above you through the glass
roof of the train.
- Borneo
– Here you can combine stunningly beautiful beach resorts with a visit to
the jungle; see the Proboscis monkeys, baby turtles being released into
the ocean and one of the only places in the world to see Orangutans in
their native habitat. One of the least explored areas on the planet with
many adventures to be had but you don’t need to skimp on luxury.
- East Africa Safari – It is a strangely exciting experience to be told not to wander too far from your tent at night because wild animals are really all around you. From elephants wandering through our camp one evening, to hearing bison grazing in the grass around us while sleeping, Africa really is as wild as you hope it will be. So many travel experiences these days are replicas – shows put together for your enjoyment. Africa definitely is not; it could not get much more real. Seeing orphaned baby elephants playing football with each other, wandering over to you reaching out their trunk so smell you as you stand behind only a rope fence watching their antics is just one of the incredible experiences on offer in this amazing location.
What’s in my suitcase?
- A
dog bed. I kid you not. These days I’m travelling with two little ones in
tow and as strange as this sounds it’s a life saver on long haul
flights-pair it with one of those big inflatable pillows that go where
your legs usually do and you have a comfortable bed for the little ones to
curl up in.
- A
dirty laundry bag. One easy spot to place all the worn things and easy to
take to the laundry with you while travelling or dump in the machine when
home.
- Earplugs. I need a good nights sleep be ready to do everything I have planned for the next day on my holiday and you just never know what noises you might want to shut out while travelling.
Melissa

Gavin Rasikaran
House of Travel Auckland City
I'm Gavin Rasikaran, your dedicated travel expert with a passion for exploring the world and a commitment to making your travel dreams a reality.
With over 40 years of experience in the travel industry, I've had the privilege of helping countless clients embark on unforgettable journeys to destinations near and far.
When it comes to planning an International trip, be it just one destination or an around the world journey, it can all become overwhelming and daunting. Together with you, I will help you plan a perfect holiday taking the stress away, personalised to you.

Alicia Sutton
House of Travel Hamilton City
Alicia
Best. Holidays. Ever!
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