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Charlotte Coles

Charlotte Coles

House of Travel Riccarton

I absolutely love organising travel and turning every trip into a seamless adventure that’s perfectly tailored to you. My passion for travel is all about the details—whether it’s finding the best local spots, securing that perfect beachfront hotel or ensuring you have unforgettable experiences at every turn.

I’m all about creating stress-free, personalised journeys that suit your style, making sure every part of your trip is smooth, fun, and unforgettable. With me on your team, you’re in for a trip that’s as unique as you are!


Charlotte

Chris Fifield

Chris Fifield

House of Travel Christchurch City

Chris has travelled the globe several times over... with his 30 plus years' experience in the industry he is unquestionably efficient and knowledgeable when it comes to organising any form of travel!

Chris' passion for his career is evident in all holidays he organises. His personal travel experiences compliment his leisure travel background, as he can think outside the box logistically and ensure that all your travel needs are met, and you are guided throughout your journey. 

"Whether your travel dreams are exploring the rugged West Coast of New Zealand to a luxury break in Fiji, I am 100% committed to ensuring you have the best experience planning and fulfilling your dream holiday." 

Outside of work, you will find Chris in the great outdoors having fished his way throughout New Zealand, hiked the Inca Trail in Peru, skied the Canadian Rockies, just to name a few. 

Years in the industry: 37 
No. of countries visited: 40+ 
Favourite place to visit: Western Canada
Next place on the list to visit: Bali

Work, save, travel, repeat. 


Why I love travel: 

There is so many different cultures to experience and history that goes way beyond New Zealand's few hundred years of course - stunning natural beauty can be enjoyed all over the world.


My travel tips:

  • If you are there - do it. Travel is all about experiences that create wonderful memories, so don't regret not doing something because you were concerned about the price - the bank won't mind and you will talk about it for years to come. 
  • Pack light as you can always find a laundromat - though I do need to take me own advice! 
  • Find the most comfortable walking shoes you can find and break them in before you go. You will probably do lots of walking in some countries .... old European cobbled streets can take a toll. 
  • Be prepared to and learn how to tip so you don't get thought of as a bad tourist - most of the world tips for service and yet it's so foreign to us, but very important to do so. 


My top 5 favourite destinations: 

  • Pacific Islands - a close tropical beach escape. The rest of the world dreams of these exotic locations and they are just there for us. 
  • Canada - amazing wilderness experiences on a grand scale.
  • Italy - organised chaos! I just love the expressive personalities of the people, as well the fabulous food and drink and amazing history. 
  • Vietnam - a bit of everything from great beaches to amazing food and stunning rural scenery and different minority cultures.
  • Mediterranean Cruise - why not take your hotel with you - wake up each day with a new culture and experience to be had - this is the place to cruise!

What's in my suitcase:

  • Too much - I must do better!
  • One universal adaptor and a 4 plug New Zealand multi box


Chris


Maree Thompson

Maree Thompson

House of Travel Mount Maunganui

From the first travel I did as a teenager I have wanted to travel the world, experience the food, absorb the culture and learn the history!!!

I have always been passionate about creating the ultimate holidays and feel that makes me the best planner of your holidays that I can be!! 

I had been selling travel for over 20 years when I felt something else was needed and to the leap to be the retail manger of House of Travel Papamoa. I feel I have never looked back and enjoy leading a fantastic group of people!!

I love my job!!! I love the fact that no one holiday is ever the same and also thrive on a challenge of a complex itinerary, round the world flight or something out of the norm. 

I think the benefit you get with me is the experience I have had planning and travel and the places I have travelled. 

I have travelled extensively and in particular done a lot around New Zealand, Australia, South Pacific Islands, USA and Europe and find that travel opens your mind to another world full of new experiences, new tastes and an appreciation for life in general. 

I have a rule that every trip I do I need to pick one unique thing to do on holiday that is un-usual or you would not do on another holiday .... I have been hot air ballooning, have been on a segway tour, have helicoptered out to an island etc.

My Travel Tips

* I am a bit of a IT geek so always travel with an adaptor that has USB ports for my IWatch, iPhone and iPad. 

*Have a store of great apps that help with travel, packing, maps, closest toilet etc.!!

*Always keep in touch with your travel agent so they can keep you up to date with deals that are out for your next holiday.

*Cash passports are a MUST as safe and easy way to travel. 

The best holidays are definitely created together so would love to get you in for an appointment and have a discussion about your travel dreams.

Maree


Jo McLaughlin

Jo McLaughlin

House of Travel Papamoa

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  


Jo

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