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Louise Stephens
House of Travel Christchurch City
With over 26 years in various roles in the travel industry, Louise's international knowledge and experience is wide-ranging and her logistical and organizational skills are exceptional.
Louise loves being able to create packages and experiences for clients and then deliver them onsite to see them enjoying the experiences beyond their expectations. Louise has been a part of the team that have taken New Zealand Supporters to multiple Commonwealth Games and Olympics along with Rugby and Netball World Cups.
While sports travel is still Louie's first love, over the past three years she has worked more in our Conference Management side of HOT Events. Working alongside the team in managing corporate conferences covering all aspects from destination research and contracting, through to registration administration and onsite event management.
When not talking sport at the desk, Louise is off being active - taking her two dogs (and husband) for long walks and runs in the stunning hills around Christchurch.
Favourite place to visit: Switzerland
Next place on the list to visit: Canada
Shelley Rich
House of Travel Mount Maunganui
I have been a part of the travel industry for over 30 years and still love it!
I love to travel and I often joke with my clients that I live vicariously through them.
Planning the perfect holiday for my clients fills me with joy. I take pride in what I do and love sharing my passion of travel.
Many of my clients have become life long friends.
Shelley
David Williams
House of Travel Christchurch City
In the 28 years of owning House of Travel Christchurch City, I have successfully developed a passionate and award-winning team of travel specialists. Our holiday specialists can take you to the destinations that you have dreamed of and let you know inside information that will enrich your travel experience. The highly experienced business travel division will exceed your expectations leaving no stone unturned to ensure a seamless travel experience every time. We also have a fantastic HOT Events team that can take care of your conference, team building or any event requirement you might have from a planned dinner event to incentive or recognition programme.
From my beginnings in customer sales and service, travelling to over 60 countries, my primary focus is overseeing all divisions, and growing our every popular Sporting Events Programmes. A highlight is delivering a highly successful games campaigns with our New Zealand Olympic Travel team. This includes all New Zealand Team Athlete Travel to providing a family and friends programme as well as a world class corporate offering for sponsors.
I am however most proud of the team for us being awarded three top awards at the National Travel Industry Awards - Best Retail Travel Agency in New Zealand, Best Travel Consultant in New Zealand, Best Groups Team in New Zealand.
Great holidays are made better together with the House of Travel Christchurch City team.
Jason McKay
House of Travel Nelson
As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.
I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!
Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must!
Next on my list? Europe. While I’ve done a couple of quick trips
in the past, I’m keen to take the time to explore the diverse cultures and rich
history of the places I’ve spent years helping others discover.
Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.
Best. Holidays. Ever!
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