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Nicky Aitken

Nicky Aitken

House of Travel Papamoa

I have had a lifelong love affair for exploring the world. Raised in a family that prioritised travel, I inherited a passion for all things travel. I have lived in different countries (London, USA, Argentina) and I am fascinated with the rich tapestry of culture, people, religion and food in new places. 

My love for travel has taken me to some of the world’s most amazing places!

From Mauritius to Bahamas and all in between, I have been privileged to experience the world and being able to speak and understand 5 languages English, Afrikaans, Dutch, German and Greek) certainly comes in helpful.

I have grown up in South Africa, spending most of my adult life there, being able to show my clients what makes this region so unique is a privilege. Africa was my backyard after all and even after living in NZ for almost 12 years, my heart still beats to the African Drum.

For me, choosing a favourite destination is impossible. But .. Bali has literally captivated my heart, and even though I have been there 20+ times, I still always find new things to uncover. As does the Maldives, Mauritius and Seychelles, these islands just have the “it” factor

I also love ocean cruising, especially Mediterranean and the Caribbean. Cruising offers such a great variety and a chance to see multiple destinations and experiencing iconic landmarks and locations from your hotel on the sea. 

I WOULD SAY MY PASSION IS MAKING MY CLIENTS DREAM HOLIDAYS COME TRUE AND I PRIDE MYSELF ON MY EFFICIENT SERVICE AT ALL TIMES.

Nicky
Lisa Grunsell

Lisa Grunsell

House of Travel Tauranga: The Crossing

With over 30 years in the travel industry, I still get that same excitement when creating holidays for my clients.

My extensive travel knowledge, combined with personal experiences, allows me to transform your dreams into reality.

Travel has truly been life-changing for me, from the diverse cultures to the countless continents I’ve explored. I would love to share that joy with you.

I invite you to come and chat with me—I’m here to make booking your holiday as easy and stress-free as possible. 

Lisa

Katy Devia

Katy Devia

House of Travel Nelson

Hi, I'm Katy Devia.  My love affair with travel started young, but it truly came alive during 3.5 years of living out of a backpack across Canada, the US, Europe, and the UK. I spent my winters chasing snow—working two snowboard seasons in Whistler, Canada, and two in the French Alps. My summers were just as unforgettable, backpacking through Europe, working on luxury power boats in the South of France, and even selling surf and snowboard gear in the UK. Those years taught me resilience, flexibility, and the pure magic of stepping into the unknown. I then headed back to the United States, where I lived and worked in Berkeley, California, for a year.

Later, love took me further south. Marrying a South American man opened my eyes to the vibrant, untamed beauty of Colombia. Over the years, I've soaked up the sun in the Pacific Islands, explored the streets of Hong Kong and Singapore, visited Bali, and even adventured deep into a gold mine in Borneo.

So, why did I become a travel agent? Honestly? Because I can't stop talking about it. After 15 years away from the industry raising my kids here in Nelson, I realised that my greatest joy is still helping others find that same spark I felt on my very first big adventure. I became a consultant not just to book trips, but to help people discover their perfect version of travel, whether that's heart-pumping adventure or total relaxation. My 'why' is simple: I want your memories to be as vivid as mine.


Katy

Shane Robertson

Shane Robertson

House of Travel Rotorua

“I haven’t been everywhere but it’s on my list” has pretty much been my life motto since I was 14. I sold a motorbike I’d outgrown and used the money to book myself, as an unaccompanied minor, on a flight to Australia to visit family, and I’ve never really stopped travelling since.

In my early 20s I did the classic European OE, and what I love most is how my travel style has evolved with each stage of life. I’ve backpacked, joined coach tours, sailed on luxury cruises and stayed in five star chateaus with two Michelin star restaurants. Now, with two young children, I’m genuinely excited about the next chapter: beach resorts with brilliant kids clubs, multi generational escapes and, of course, the Disneyland years.

I’ve travelled extensively through the South Pacific, Europe and Asia, and I’ve spent 17 years in the travel industry, most of that time working in product. That behind the scenes experience means I know how to sort the genuinely great options from the glossy brochure fluff, and how to build itineraries that flow well in real life, not just on paper.

As a consultant, I am especially passionate about the South Pacific, road trips and multi generational travel. I love finding those little “in between” moments that become the stories you tell for years, like taking the slow roads instead of highways or exploring a new neighbourhood while the washing is spinning at a local laundromat. My goal is to design journeys that feel personal, well considered and fun, with a little bit of something for everyone who is coming along.

If you are looking for someone who understands how travel changes as life does, from solo adventures to family holidays and everything in between, I would love to help you plan your next chapter.

Shane

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