Singapore

With over 26 years in various roles in the travel industry, Louise's international knowledge and experience is wide-ranging and her logistical and organizational skills are exceptional. 

Louise loves being able to create packages and experiences for clients and then deliver them onsite to see them enjoying the experiences beyond their expectations. Louise has been a part of the team that have taken New Zealand Supporters to multiple Commonwealth Games and Olympics along with Rugby and Netball World Cups.

While sports travel is still Louie's first love, over the past three years she has worked more in our Conference Management side of HOT Events. Working alongside the team in managing corporate conferences covering all aspects from destination research and contracting, through to registration administration and onsite event management. 

When not talking sport at the desk, Louise is off being active - taking her two dogs (and husband) for long walks and runs in the stunning hills around Christchurch. 

Favourite place to visit: Switzerland
Next place on the list to visit: Canada

With my own experience in travel, along with my corporate background as well.

I have been able to book a wide variety of trips ranging from flop and drop holidays through to sport events and everything in between.

Jay

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther