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For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther

Why Choose Me? Because Travel is Personal — and So Am I.

I’m not just here to book your flights and hotels — I’m here to help you create memories that you’ll talk about for years to come.

What sets me apart? It’s the little things. I listen. I care. I take the time to understand not just "where" you want to go, but "why" — whether it’s ticking off a dream destination, reconnecting with loved ones, or simply taking a break that truly feels like a break. I believe travel should feel as seamless as it is exciting, and I’m passionate about making that happen for every single client.

My own travels — from watching snow monkeys bathe in the steaming hot springs of Nagano, to sipping cocktails at sunset in Fiji, to reluctantly (but joyfully!) zipping through Tokyo in a Mario Kart costume — have taught me that the best experiences often come from the unexpected. I’ve wandered through the vibrant chaos and calm of India, floated in the warm, peaceful waters of Samoa, soaked up the buzzing beach energy of the Gold Coast and Sydney, and fallen for Melbourne’s cool charm and hidden laneways. And then there was sailing away on a Disney Cruise — a perfect mix of childhood nostalgia and grown-up luxury, complete with fireworks over the ocean. I bring that same curiosity and energy to planning every trip, with insider tips, honest advice, and a commitment to making your version of a perfect getaway come to life.

People often tell me I have a calming presence, a knack for making complex trips feel simple, and a sharp eye for the details others miss. I see myself as your advocate, your sounding board, and sometimes even your travel therapist. And I love that.

At the end of the day, people buy people — and when you choose to work with me, you’re not just getting a consultant. You’re getting a partner who’s just as invested in your travel dreams as you are.

Vikas

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte