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My travel journey began with a solo adventure to New York at 21-and I've been hooked ever since! Fast forward a few years and I've had the absolute joy of exploring over 20 countries.

From wandering through ancient cities to tasting street food in hidden alleyways, I thrive on discovering new places, flavours, and cultures. 

I found my way into the travel industry while searching for a career that truly lit me up-and I've never looked back. 

Today, I get to turn wanderlust into reality by crafting unforgettable holidays for our local community and curious travellers from all over the world.

Planning a trip should feel exciting, not overwhelming. I'm here to take the stress out of travel and help you design a getaway that's as unique and joyful as you are. 

Got ideas? Let's dream big and make it happen-together!

Melissa

As a passionate globetrotter, I've explored the corners of the world with my three adventurous children and alongside friends and family, indulging in everything from backpacking escapades to luxurious resort retreats and exhilarating cruises.

My journey through the tapestry of travel experiences has been enriched by my upbringing in England and my time spent living amidst the captivating landscapes of Western Australia. It's these diverse backgrounds that have instilled in me a profound love for travel and a deep understanding of the intricacies of exploring different cultures and landscapes.

My journey through countless destinations has ignited a fervent dedication to curating unforgettable travel experiences, not just for myself, but for fellow wanderlust souls seeking to fulfil their travel dreams. Whether you're yearning for the rugged thrill of backpacking, the tranquil family getaways, the opulence of fancy resorts, or the serene luxury of cruising, I'm here to weave together the perfect itinerary tailored to your desires.

I want to take the stress out of the planning so you can focus on the excitement of your trip. I am highly organised and like to ensure everything has been thought of and accounted for. Communicating clearly along the way with you so you feel confident and reassured. 

I would love to help you with your next journey....wherever it may be!

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason