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I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business. 

This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.

During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.

Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.

One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.

After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley

Having spent the last 30 years in the Travel Industry I can safely say "I love my job" !!

Getting to put together dream holidays is very rewarding and it's great to see so many more Kiwis getting out to see this amazing world of ours...

I love to tailor holidays that are uniquely personal to you. Every person has different needs, wants and "must do's" for their holiday. Nothing is cookie cutter in the world of travel so being able to put together an itinerary that is bespoke and personal is rewarding for myself and for you, the traveller.

My favourite destinations would be Europe (especially France and Italy), South East Asia (especially Vietnam and Thailand) and of course our Island neighbours. I have been to Fiji numerous times and every time I just love it.
But there are so many places I have yet to travel to and I look forward to sharing my travel stories along the way.

I look forward to working with you..

Nicky

I’m a bubbly and passionate travel consultant who loves helping clients build their dream holidays by listening to their needs and creating memorable experiences.

With in-depth travel across Europe, America, Asia, and beyond, I’m excited to share my knowledge and recommend the best river and ocean cruises tailored to your unique holiday needs. I offer seamless journeys where you can relax, unpack once, and enjoy everything from delicious food to top-notch entertainment. 

Some of the highlights of my travels include riding pillion along Route 66 on a Harley from Milwaukee to Santa Monica over 16 days, cruising the Danube on a Scenic River cruise, exploring England and Scotland, and an unforgettable trip to Cambodia to watch the sunrise over Angkor Wat.

I’m excited to help you discover the world your way—let’s chat about your next adventure!