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Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  

Why Choose Me? Because Travel is Personal — and So Am I.

I’m not just here to book your flights and hotels — I’m here to help you create memories that you’ll talk about for years to come.

What sets me apart? It’s the little things. I listen. I care. I take the time to understand not just "where" you want to go, but "why" — whether it’s ticking off a dream destination, reconnecting with loved ones, or simply taking a break that truly feels like a break. I believe travel should feel as seamless as it is exciting, and I’m passionate about making that happen for every single client.

My own travels — from watching snow monkeys bathe in the steaming hot springs of Nagano, to sipping cocktails at sunset in Fiji, to reluctantly (but joyfully!) zipping through Tokyo in a Mario Kart costume — have taught me that the best experiences often come from the unexpected. I’ve wandered through the vibrant chaos and calm of India, floated in the warm, peaceful waters of Samoa, soaked up the buzzing beach energy of the Gold Coast and Sydney, and fallen for Melbourne’s cool charm and hidden laneways. And then there was sailing away on a Disney Cruise — a perfect mix of childhood nostalgia and grown-up luxury, complete with fireworks over the ocean. I bring that same curiosity and energy to planning every trip, with insider tips, honest advice, and a commitment to making your version of a perfect getaway come to life.

People often tell me I have a calming presence, a knack for making complex trips feel simple, and a sharp eye for the details others miss. I see myself as your advocate, your sounding board, and sometimes even your travel therapist. And I love that.

At the end of the day, people buy people — and when you choose to work with me, you’re not just getting a consultant. You’re getting a partner who’s just as invested in your travel dreams as you are.

Vikas

From a young age I dreamed of taking adventures and exploring the world, and my passion has continued to grow the more places I have visited.

I love sharing my knowledge and experience with clients, and helping them plan their dream trips.

I'm a passionate traveler & always look forward to planning the next trip, whether it's for my clients or myself.

So far I've visited over 33 countries & experienced many types of travel including independent, small group tours, coach touring & cruising.

Chanel

I have been lucky enough to have travelled to Rarotonga, Samoa and Australia (Gold Coast & Sydney) and have a vast knowledge of all of these fun places with my most favorite place being Rarotonga!

I thrive off Customer Satisfaction, seeing my customers walk out the door with their documents in hand and smiles on their faces excited to embark on their adventure fills me with immense joy. I cannot wait to help you plan and book your holiday!

Jasmine