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With years of travel under my belt and time spent living in London, I bring real-world knowledge to every itinerary I create. I’m passionate about helping people see the world with ease and confidence.

Janine

I believe that planning travel isn’t just about booking flights and hotels - it’s about creating memories that last a lifetime.

I’m not just here to book your flights and hotels - I’m here to turn your travel dreams into something real, seamless, and extraordinary. I’ll take the time to understand you – see what excites you, what comforts you, and what you want out of every journey. My goal is to create experiences that feel perfectly tailored to what you are after, never generic.

Having explored some of the world’s most incredible destinations, I love using my firsthand experience to create holidays that truly suit you. Whether it’s ticking off iconic landmarks, venturing off the beaten track, relaxing on a luxury escape, setting sail on a river or ocean cruise, or planning the perfect trip for couples, families, solo travellers or groups - I’m here to help bring your next adventure to life.

Ella

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason