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Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Having spent 40+ years, 30 owning my own HOT outlet here in the heart of Wellington, in this exciting and ever changing industry you could say that extraordinary resilience is at the top of my skite sheet given the many and varying challenges that have faced travellers over the years.

My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment.

It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.

Having been to all continents bar Antarctica which is high on my list, I have also travelled in all styles from budget overland backpacking to luxury cruises which allows me to relate to all clients and work with you for what is best for you. 

Petra

Bridget has an amazing collection of knowledge from 21 years creating wonderful itineraries for all her clients. She takes the role of research very seriously from finding the finest cocktail to ensuring everyone has the best activity tips!

Her knowledge in cruising, as well as other adventure and family travel combined with her easy approachable manner takes the pain out of planning your trip of a lifetime. 

"Designing unique travel experiences is my passion. My attention to detail and always looking for exclusive options ensures that all client's experiences are seamless right from the initial enquiry". 

When Bridget is not pouring over brochures for inspiration, you can find her having a game of tennis, finding the next best HOT Chocolate, or spending time with her family. 

"Travel is the healthiest addiction" - Anonymous

Why I love travel: 

For me life is about experiences, not things! I love exploring new places, cultures, environments. I see travel for me as an addiction - I just can't stay away and helping people is so rewarding. 

My travel tips: 

• Travel as soon as you can, don't delay as life is too short. 
• If you want an adventure head to Antarctica or the Arctic before anywhere else. 
• Always carry a change of clothes, any valuables and medication in your carry-on luggage. The House of Travel online brochures are a great source of information when planning your journey then we can finetune your holiday for you. 

My top 5 destinations: 

• Africa- Serengeti plains!!! Perfect place to go to create family memories with our young adult kids! Adventure to encounter wildlife and camping in the Serengeti!
• Dubai- the mix of culture, sights, architecture, markets, desert and the malls - even though shopping is not my thing. 
  
• Denali National Park and Preserve in Alaska - I was incredibly fortunate to have a family holiday in Canada, Alaska, Las Vegas and California and I'll never forget rafting on the Nenana River, rounding a bend to see a moose and her two calves taking a drink …. we all forgot to keep paddling; it was an incredible sight!
• Rome - the history and the chaos of a bustling city it offers so much culture with a cool vibe. 
• Thailand - I lived near Chiang Mai as an exchange student many years ago and have been back to the country three times. It is great for families, couples, singles with so much to see and do. 

What's in my suitcase?

• Happiness - I'm always in my happy place as soon as I travel.
• Active wear - Our holidays always include adventure and plenty of travel. 
• A copy of my passport and insurance policy number and phone number, in case I lose my carryon bag and phone. 

Bridget

I love helping people plan holidays they're genuinely excited about. By getting to know what matters most to you, I create tailor-made travel experiences and support you every step of the way - so you can relax and enjoy the journey. 

Rachael