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Unmatched in her lifetime experience within the conference and incentive travel industry, Victoria heads-up HOT Events and truly delights in delivering fantastic results for our clients. 

Making magic happen is Victoria's specialty. She understands what is required to deliver top experiences for delegates and incentive visitors. In high demand by both clients and colleagues alike, Victoria is keen to share her skills and works closely with the team to ensure every part of a programme, from concept delivery, is exceptional .

Although Victoria's hospitality management studies included chief training - it doesn't mean she does a lot of it now - preferring to hunt out the latest wining and dining options in town. She does bring this knowledge to the table when hosting groups on or off shore - ensuring the venue is the ideal place for the specific group's requirements. 

"The best part of my job is year after year, hosting many of the same clients - I am challenged to make their experience better than the year before, and I love it!"

With her wicked sense of humour and her reputation as a people's person, Victoria is committed in delivering first class service to her clients. 

Favourite place to host an event: Vietnam 
Next place on the list to visit: Canada

Victoria

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

I have been a part of the travel industry for over 30 years and still love it!

I love to travel and I often joke with my clients that I live vicariously through them.

Planning the perfect holiday for my clients fills me with joy. I take pride in what I do and love sharing my passion of travel.

Many of my clients have become life long friends. 

Shelley

Travel has always ignited a deep passion within me. I’ve been incredibly fortunate to wander across distant lands and hidden gems, and my longing to explore continues to grow with every trip. After my time working in Florida, I've returned to the U.S. multiple times, and Philadelphia holds a special place in my heart—alive with history, bursting with vibrant culture, and so wonderfully easy to discover.

My journeys have taken me to London, Egypt, Jordan, and more recently, I’ve embraced the joy of exploring closer to home. I’ve been captivated by the awe-inspiring landscapes of Uluru and the Red Centre and mesmerized by the beauty of Heron Island in the southern reaches of the Great Barrier Reef. I’ve also fallen in love with the energetic pulse of Sydney and the breathtaking northwestern wonders of Tasmania—visiting Launceston, Cradle Mountain (even in summer, don’t forget your coat—the cold can surprise you), and Strahan.

As the dedicated Australia and Pacific specialist at our office, these adventures have not only broadened my horizons but have fuelled my passion to share these incredible experiences with others. I eagerly look forward to discovering more extraordinary destinations, immersing myself in diverse cultures, and creating unforgettable memories—wholeheartedly sharing that joy and passion with everyone I meet!

Cody