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Meet our USA specialists

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Namrata Patel

Namrata Patel

House of Travel Hobsonville

Hi, I’m Namrata — a travel consultant who genuinely cares about your time, your budget, and your hopes for that memorable holiday. I love turning travel ideas into something real and unforgettable. For me, building an itinerary is like solving a puzzle — shaped by your interests, personality, and sense of adventure.

I’m research-driven and love digging into the details that make a trip special. Whether it’s tricky airfares, island-hopping cruises, or crafting meaningful family journeys, I’m here for it.

Travel is never one-size-fits-all, and I look forward to discovering your unique travel style.
Every trip starts with a good chat — let’s start there.

Namrata

Penni McDonald

Penni McDonald

House of Travel Auckland City

As the stores resident cruise specialist without a doubt my favorite way to travel is by ship. 11 cruises so far & inspections of a further 20+ ships.

River cruises on the Nile, Danube & Rhone. Ocean cruises in the South Pacific, Caribbean & NZ.

Penni

Elizabeth Turney

Elizabeth Turney

House of Travel Hamilton City

I’m someone who’s always had a deep passion for travel and a genuine love of connecting people with the world around them.

I’ve been fortunate to live in several countries and have spent many months backpacking through South America, Europe and Asia, experiences that have given me a deep appreciation for different cultures, landscapes, and ways of life.

For me, travel is more than just visiting new places, it’s about creating meaningful connections and helping others experience the transformative power of discovering the world.

Whether it’s sharing stories, planning journeys, or offering guidance, I’m passionate about helping others create their own unforgettable travel experiences.

Liz

Sarah Martelli

Sarah Martelli

House of Travel Rotorua

My love for travel began early - at 19, I left New Zealand with a one-way ticket to London to start my OE, and I've never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!) 

I began my travel career in Melbourne in 2004, and knew I'd found my dream career. Even know, I still smile every day coming to work - I truly LOVE what I do. 

I did step away from the travel industry for a few years to raise my family, but the pull of travel was simply too strong. Coming back confirmed what I already knew: there is nothing else I would rather be doing. No two days are ever the same, and helping to create someone's dream holiday is a true privilege. 

Helping clients plan their adventures brings me so much joy. I specialize in point-to-point Europe itineraries, and I'm especially passionate about tours and cruising. Whether you're planning a romantic escape, a multi-generational family holiday, a tailor-made Europe itinerary or a cruising holiday, I'll work with you to create a trip that fits within your budget and needs.

I pride myself on attention to detail and prompt turnaround times with my work. I believe I also go above and beyond for my clients - many now see me more as a friend, because we've built such strong relationships. Whether it's your first trip or your tenth, I'm here to make your journey smooth, exciting, and unforgettable from start to finish.

I'm known for being friendly, bubbly, and a great listener. I'll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be. 

I live on our dairy farm in Reporoa with my Husband Mathew and our three young children, who go to school in Rotorua. We are a busy sporting family, so I understand the #mumlife juggle and the importance of taking time out for a well-earned holiday, either as a family or for a lush couples' getaway! 

Some of our favourite family trips have been around Vietnam and to the theme parks on the Gold Coast, and next on our list with the kids Hawaii. For my husband and I, our favourite recent couples getaway trips were to Bali and Malaysia - beachfront cocktails, yes please! Next on our wish list is the Maldives, I have been there 20 years ago so I think it’s time we went back!

Don't just dream about it - lets start planning. Get in touch today and let me turn your travel dreams into your next boarding pass.


Sarah

  • Top Retail Consultant Finalist 2024
  • Silver Sales Award 2025 
  • Gold Sales Award 2026


Follow me on my socials! 


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