A magical Christmas in New York

Travel has always been more than just getting from A to B for me. I love helping clients create holidays that truly suit them, from relaxing escapes, a seamless getaway or a one-in-a-lifetime adventure. Known for being organised, responsive and honest, I enjoy sharing practical travel knowledge that takes the stress out of planning and leaves clients excited for what's ahead.

I have been in the Travel Industry for over 10 years, starting off primarily selling Australia, then moving to House of Travel in the Product Department where I was for 4 years as a South Pacific Destination Expert. In April 2023, I was given an opportunity to work here at House of Travel Ellerslie in a retail role. Here I have discovered a love of creating and curating holidays for all types of travellers to ensure they have the best possible experiences while there. 

Cassandra 

My love for travel began early - at 19, I left New Zealand with a one-way ticket to London to start my OE, and I've never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!) 

I began my travel career in Melbourne in 2004, and knew I'd found my dream career. Even know, I still smile every day coming to work - I truly LOVE what I do. 

I did step away from the travel industry for a few years to raise my family, but the pull of travel was simply too strong. Coming back confirmed what I already knew: there is nothing else I would rather be doing. No two days are ever the same, and helping to create someone's dream holiday is a true privilege. 

Helping clients plan their adventures brings me so much joy. I specialize in point-to-point Europe itineraries, and I'm especially passionate about tours and cruising. Whether you're planning a romantic escape, a multi-generational family holiday, a tailor-made Europe itinerary or a cruising holiday, I'll work with you to create a trip that fits within your budget and needs.

I pride myself on attention to detail and prompt turnaround times with my work. I believe I also go above and beyond for my clients - many now see me more as a friend, because we've built such strong relationships. Whether it's your first trip or your tenth, I'm here to make your journey smooth, exciting, and unforgettable from start to finish.

I'm known for being friendly, bubbly, and a great listener. I'll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be. 

I live on our dairy farm in Reporoa with my Husband Mathew and our three young children, who go to school in Rotorua. We are a busy sporting family, so I understand the #mumlife juggle and the importance of taking time out for a well-earned holiday, either as a family or for a lush couples' getaway! 

Some of our favourite family trips have been around Vietnam and to the theme parks on the Gold Coast, and next on our list with the kids in Japan. For my husband and I, a favourite recent trip was to Bali - the beachfront cocktails were amazing! Our next couples' getaway is to Langkawi in Malaysia!

Don't just dream about it - lets start planning. Get in touch today and let me turn your travel dreams into your next boarding pass. 

Sarah

Hi, I’m Carmel Layton. Travel has been a huge part of my life from my first trip overseas as a 6 year old to travelling independently in my twenties and I have travelled to over 72 countries around the world, it has always been a key ingredient in my life.

I am an experienced and passionate travel professional with over 15 years in the industry. From a short South Pacific getaway to a trip around the globe, I look forward to helping you realise your travel dreams.