A magical Christmas in New York

I believe that planning travel isn’t just about booking flights and hotels - it’s about creating memories that last a lifetime.

I’m not just here to book your flights and hotels - I’m here to turn your travel dreams into something real, seamless, and extraordinary. I’ll take the time to understand you – see what excites you, what comforts you, and what you want out of every journey. My goal is to create experiences that feel perfectly tailored to what you are after, never generic.

Having explored some of the world’s most incredible destinations, I love using my firsthand experience to create holidays that truly suit you. Whether it’s ticking off iconic landmarks, venturing off the beaten track, relaxing on a luxury escape, setting sail on a river or ocean cruise, or planning the perfect trip for couples, families, solo travellers or groups - I’m here to help bring your next adventure to life.

Ella

I have had a lifelong love affair for exploring the world. Raised in a family that prioritised travel, I inherited a passion for all things travel. I have lived in different countries (London, USA, Argentina) and I am fascinated with the rich tapestry of culture, people, religion and food in new places. 

My love for travel has taken me to some of the world’s most amazing places!

From Mauritius to Bahamas and all in between, I have been privileged to experience the world and being able to speak and understand 5 languages English, Afrikaans, Dutch, German and Greek) certainly comes in helpful.

I have grown up in South Africa, spending most of my adult life there, being able to show my clients what makes this region so unique is a privilege. Africa was my backyard after all and even after living in NZ for almost 12 years, my heart still beats to the African Drum.

For me, choosing a favourite destination is impossible. But .. Bali has literally captivated my heart, and even though I have been there 20+ times, I still always find new things to uncover. As does the Maldives, Mauritius and Seychelles, these islands just have the “it” factor

I also love ocean cruising, especially Mediterranean and the Caribbean. Cruising offers such a great variety and a chance to see multiple destinations and experiencing iconic landmarks and locations from your hotel on the sea. 

I WOULD SAY MY PASSION IS MAKING MY CLIENTS DREAM HOLIDAYS COME TRUE AND I PRIDE MYSELF ON MY EFFICIENT SERVICE AT ALL TIMES.

Born and raised in Durban, South Africa; Vanessa has been in the travel industry for 24 years and has proudly called herself a kiwi for the past 5 years. Starting her career in planning holidays for clients, Vanessa quickly found her passion is with business travel - working in this fast past division of travel drives her every day. 

"I love building strong relationships with my clients. I thrive on a good challenge and love to sink my teeth into a big group. Attention to detail and customer satisfaction is paramount to me. I like to think outside the box providing my clients with the best possible solutions to their travel needs." 

When away from the desk, family time is important for Vanessa. Along with her husband she loves to watch and support their teenage son in his sporting endeavors. When off the side-lines she enjoys spending time with family and friends, especially outdoors and finding new and interesting places to dine. 

When Vanessa travels, she loves to experience new cultures, food and wine throughout the world. 

Favourite place to visit: London
Next place on the list to visit: Italy

Vanessa 

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason