A magical Christmas in New York

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason

I absolutely love organising travel and turning every trip into a seamless adventure that’s perfectly tailored to you. My passion for travel is all about the details—whether it’s finding the best local spots, securing that perfect beachfront hotel or ensuring you have unforgettable experiences at every turn.

I’m all about creating stress-free, personalised journeys that suit your style, making sure every part of your trip is smooth, fun, and unforgettable. With me on your team, you’re in for a trip that’s as unique as you are!

Charlotte

My travel journey began with a solo adventure to New York at 21-and I've been hooked ever since! Fast forward a few years and I've had the absolute joy of exploring over 20 countries.

From wandering through ancient cities to tasting street food in hidden alleyways, I thrive on discovering new places, flavours, and cultures. 

I found my way into the travel industry while searching for a career that truly lit me up-and I've never looked back. 

Today, I get to turn wanderlust into reality by crafting unforgettable holidays for our local community and curious travellers from all over the world.

Planning a trip should feel exciting, not overwhelming. I'm here to take the stress out of travel and help you design a getaway that's as unique and joyful as you are. 

Got ideas? Let's dream big and make it happen-together!

Melissa

My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!

Pauline