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My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!

Pauline

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  

Claire

As a passionate globetrotter, I've explored the corners of the world with my three adventurous children and alongside friends and family, indulging in everything from backpacking escapades to luxurious resort retreats and exhilarating cruises.

My journey through the tapestry of travel experiences has been enriched by my upbringing in England and my time spent living amidst the captivating landscapes of Western Australia. It's these diverse backgrounds that have instilled in me a profound love for travel and a deep understanding of the intricacies of exploring different cultures and landscapes.

My journey through countless destinations has ignited a fervent dedication to curating unforgettable travel experiences, not just for myself, but for fellow wanderlust souls seeking to fulfil their travel dreams. Whether you're yearning for the rugged thrill of backpacking, the tranquil family getaways, the opulence of fancy resorts, or the serene luxury of cruising, I'm here to weave together the perfect itinerary tailored to your desires.

I want to take the stress out of the planning so you can focus on the excitement of your trip. I am highly organised and like to ensure everything has been thought of and accounted for. Communicating clearly along the way with you so you feel confident and reassured. 

I would love to help you with your next journey....wherever it may be!