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After 14 years in the travel industry, travel is still my great passion. I love exploring new destinations and experiencing different cultures, cuisines and customs. Partway through my career, I took a year off to travel extensively through Central America, Asia and Europe. Today, I enjoy sharing the knowledge I've gained over the years and using that experience to help clients bring their travel dreams to fruition. 

Rachel

Travel has always been a passion of mine, but what I enjoy most is helping others experience the excitement that comes with planning their next adventure. Whether it's a once-in-a-lifetime holiday, a family getaway, a cruise, or a quick escape, I love taking the stress out of the planning process so my clients can simply look forward to their trip.

As a Travel Consultant with House of Travel, I've been fortunate to experience a wide variety of travel styles first-hand. From ocean cruising and independent travel to small group journeys and fully escorted tours, I understand that no two travellers are the same. I've explored destinations throughout Australia, Europe, Asia, the South Pacific and the USA, giving me genuine first-hand knowledge that I can share with my clients.

Australia remains one of my favourite destinations, with its incredible mix of vibrant cities, stunning coastlines and unforgettable regional experiences. Cruising is another personal passion, and I enjoy helping clients find the perfect ship and itinerary, whether it's their very first cruise or they're seasoned travellers looking for their next adventure.

I believe the best holidays are built around the people taking them. That's why I take the time to understand what my clients enjoy, what inspires them, and what they want from their travels. My goal is simple—to create seamless, memorable holidays while providing honest advice, personalised service, and support every step of the way.

Jay

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason

I absolutely love organising travel and turning every trip into a seamless adventure that’s perfectly tailored to you. My passion for travel is all about the details—whether it’s finding the best local spots, securing that perfect beachfront hotel or ensuring you have unforgettable experiences at every turn.

I’m all about creating stress-free, personalised journeys that suit your style, making sure every part of your trip is smooth, fun, and unforgettable. With me on your team, you’re in for a trip that’s as unique as you are!

Charlotte