Bear watching & luxury glamping in British Columbia

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther

There is a reason why Belinda was crowned the Top Travel Consultant in New Zealand by the Travel Agents Association of NZ... and it is her commitment to her clients. Belinda's friendly approach puts everyone at ease when planning their trip of a lifetime. She loves finding the perfect cruise for her clients and her knowledge of luxury travel throughout the world is second to none. 

"Travel has the power to enrich your life and with over 25 years travel industry experience, I will provide you with the confidence and support to make your travel dreams a reality. Whether it be time out to reconnect with your family or an engaging cultural experience, my first-hand knowledge and expertise will help you along your journey."

Away from the office Belinda loves getting outdoors for a long walk with the family dog, before sitting down and enjoying a Chardonnay with a fine meal. 

"Of all the books in the world, the best stories are found between the pages of a passport" - Anonymous

Why I love travel?

I absolutely love the joy and excitement of discovering new countries and cultures that travel brings. The two years of "no travel" during the pandemic has also taught me that revisiting places I've loved in the past gives me just as much joy! Connecting with people and places is very special and I am reminded of this every day in the job I do. 

I love to share my travel and industry experience with my clients so that we can build the best of holidays together! 

My travel tips: 

• Make a bucket list and I can help make those dreams become a reality. Be sure to leave some space for those spur of the moment activities! 
• Always get to the airport early. Much better to be checked in early, relaxing and waiting for your flight than stuck at the back of a queue wondering if you will make it. 
• Download your travelling airlines app for flight notifications. Also download the House of Travel app before you depart so that you can access your whole travel itinerary and other useful travel information while you are on the go. 

My top 5 favourite destinations: 

• Europe - I never tire of visiting Europe. The people, history, food, wine and culture are extraordinary. The best way to see as much as possible if you are short on time is by cruise. You wake up in a different country every day. What's not to love about that. 
• USA - this is a country that needs more than one visit to do it justice. Favourite cities in the states for me are New York, Washington, San Francisco, and Portland (Oregon). Then there are all those incredible national parks. 
• Hawaii - deserves a mention of its own. Incredible beaches, a lovely climate year-round, fantastic outdoor activities and fabulous shopping. I recommend taking a short plane ride of one of the many magical islands that make up Hawaii. 
• Bali - fantastic for a great value getaway whether it be with a group of friends or someone special. The accommodation options are amazing value.... be sure to ask about our villa options. 
• Vietnam - has something for everyone even for first time visitors to Asia. Incredibly moving history, beautiful people, fabulous shopping and food, and wonderful outdoor activities. 

What's in my suitcase?

• Kindle
• Little black dress
• Shoes I can walk miles in

Belinda

My love for travel began early - at 19, I left New Zealand with a one-way ticket to London to start my OE, and I've never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!) 

I began my travel career in Melbourne in 2004, and knew I'd found my dream career. Even know, I still smile every day coming to work - I truly LOVE what I do. 

I did step away from the travel industry for a few years to raise my family, but the pull of travel was simply too strong. Coming back confirmed what I already knew: there is nothing else I would rather be doing. No two days are ever the same, and helping to create someone's dream holiday is a true privilege. 

Helping clients plan their adventures brings me so much joy. I specialize in point-to-point Europe itineraries, and I'm especially passionate about tours and cruising. Whether you're planning a romantic escape, a multi-generational family holiday, a tailor-made Europe itinerary or a cruising holiday, I'll work with you to create a trip that fits within your budget and needs.

I pride myself on attention to detail and prompt turnaround times with my work. I believe I also go above and beyond for my clients - many now see me more as a friend, because we've built such strong relationships. Whether it's your first trip or your tenth, I'm here to make your journey smooth, exciting, and unforgettable from start to finish.

I'm known for being friendly, bubbly, and a great listener. I'll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be. 

I live on our dairy farm in Reporoa with my Husband Mathew and our three young children, who go to school in Rotorua. We are a busy sporting family, so I understand the #mumlife juggle and the importance of taking time out for a well-earned holiday, either as a family or for a lush couples' getaway! 

Some of our favourite family trips have been around Vietnam and to the theme parks on the Gold Coast, and next on our list with the kids in Japan. For my husband and I, a favourite recent trip was to Bali - the beachfront cocktails were amazing! Our next couples' getaway is to Langkawi in Malaysia!

Don't just dream about it - lets start planning. Get in touch today and let me turn your travel dreams into your next boarding pass. 

Sarah

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte