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Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley

Kyla spent over 6 years crewing on luxury super yachts throughout the Mediterranean, Baltic, Adriatic, Caribbean, Pacific and North Seas; along with several Atlantic Ocean crossings. Moving to more adventure land travel Kyla has experienced India, South America and South Africa as a part of the whopping 57 countries she has explored!

"Whether it be cruising, OE's or travelling with a young family my first-hand knowledge will certainly be an asset when planning your winter break, European adventure, or once in a life time dream holiday!" 

"Life is short and the world is wide, the sooner you start exploring it, the better." - Simon Raven

Why I love travel: 

Travelling takes us out of our comfort zone and inspires us to experience new things that we otherwise wouldn't in our normal day to day lives. It enriches your life from meeting new people from all walks of life, trying new food from different corners of the world, and humbles you to appreciate the small things in life. 

My travel tips: 

• Always have travel insurance
• Wake up early - whether it be to see the sunrise, or to skip a queue, or get a coffee at the local café. 
• Make a list of the things you want to experience and pre book as much as you can. 
• Stay local with everything easily accessible on foot. 

My top 5 favourite destinations: 

• Italy - rolling hills and crystal blue waters, stunning villages and cathedrals, amazing food and wine. 
• South Africa - rich cultural experiences, amazing wildlife on safari, breath-taking landscapes. 
• Croatia - stunning beaches and unbelievable landscapes from the islands in the Adriatic to the Krka National Park. 
• Mexico - amazing food, fascinating Mayan culture, stunning beaches, and fabulous architecture from ancient temples to the colonial cathedrals. 
• Canada - my birth land! The people, the rich forests, lakes, mountains and wildlife. 

What's in my suitcase: 

• First Aid kit as you can never be too prepared. 
• Travel Diary - make an effort to write down the highlights of your day, you will look back in appreciation. 
• Sarong or thin, long scarf - will come in handy as a towel or to cover your shoulders when need be. 
• Small change of local currency - whether it be to buy a bottle of water or a quick snack or to leave a tip. 

Kyla