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Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Having been born into an aviation family, I was always destined to become a passionate traveller, and have a lifelong fascination for aviation, airports, and exploring new destinations. 

Travel is in my blood, and my love for my job shines through, going above and beyond for my clients to ensure their needs are met with warmth, kindness, and an attentive ear. 

With a diverse background in the travel industry, my vast experience started with corporate travel for blue chip New Zealand companies, followed by a never-ending OE in London and Sydney in the Music & Film industry looking after global superstars and celebrities. Now back home in the Bay, I’m helping travellers with their holidays, corporate customers heading away for business, and specialising in group travel - whether travelling for sports, education, weddings, conferences, or events. I’m experienced in catering to a wide range of travel preferences and needs.

Whether you're planning a budget-friendly adventure or a luxurious getaway, I’ve tried it all, from economy to first class, I’ve even chartered private jets! I have great first-hand knowledge and I’m eager to share it with you to create a trip full of unforgettable experiences for you.

No. of countries visited: 40+ 

Favourite place to visit: Anywhere in South America

Next place on the list to visit: Kenya

Quote: “Never pass up a bathroom”

About me: With over 2 years of solo travel across 40+ countries, I am passionate about immersing myself in new cultures and uncovering the unique experiences each destination has to offer. Fluent in Spanish, Latin America is my particular area of experience and expertise. Whether you're after an exciting adventure or a peaceful getaway, I’m committed to designing a memorable and seamless trip tailored specifically to you. 

Why I love travel: It allows me to escape the sometimes repetitive nature of daily life. I enjoy experiencing new places or returning to ones that I love. I like making connections with people from places around the world and having experiences that can’t be replicated.

My travel tips:

• Meet the locals – Almost all of my favourite and most cherished travel experiences have involved meeting and making friends with the local people. It is a sure-fire way to have a more unique and intimate holiday experience.
• When in Rome – A cliché but one to that will enrich your travel, observe how the locals live and learn from it. Try the local brew or dish, join in on the fun. Also respect local customs and traditions, this will allow a richer and safer experience.
• Expect the unexpected- Be ready for unforeseen circumstances that will inevitably occur at some point during a trip. If you are expectant and prepared for troublesome scenarios you can save yourself a lot of grief. After all, you want to make your break from reality as stress free as possible.
  
  

My top 3 favourite destinations:

• Colombia- An up and coming travel destination, a country cursed with the reputation earned from its past. It is extremely geographically diverse and amazing bang for your buck. I still haven’t found a country with warmer and friendlier people.
• Spain- A country full of amazing destinations to discover, with a rich history and a world class gastronomical scene. The fun loving people, the nightlife and the picturesque towns with uniquely their Spanish architecture are a must experience.
• Mexico- Mexico is a country which is truly fascinating, an amazing place to get to know. It’s a big country with lots to explore - like the US it is made up of states (32), the more you see the more you’ll want to see. It is full of the most beautiful places you’ve never heard of. The locals are extremely friendly and of course the cuisine one of the best and most famous on the globe.
  
  

What’s in my suitcase:

• Spare phone, cables and a travel adaptor- Fact is electronics are a very important travel tool and to be prepared is important so you don’t have to go in the dark.
• A Journal- A great way to record all the little details and memorable moments. When moving fast and or experiencing a lot we naturally forget things. Writing it down will help to recall in future and also to have what you’ve written forever is something special.
• Travel cubes- Will help you to keep your suitcase nice and organised for easy packing and ultimately will save you time making things easier to find.
  
  

My most memorable travel stories:

• Walking the Camino de Santiago in Spain together with part of the Camino Portugues from Lisbon to Porto – totalling 1200kms. My hiking shoes broke so I did the last 1000kms in Sandals.
  
• Doing a 32 day Top Deck bus tour around Europe. Easily one of the best months of my life full of laughs and all round good times. I made some strong friendships and saw a lot in such a short space of time.

Jared

I am a cruise specialist who lives and breathes travel, I have a wide range of skills and knowledge.

I love the excitement of sitting down with my clients to share my experiences from around the world and help plan their trip of a lifetime!

Nicole