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Melbourne, Yarra Valley & surrounds

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Melbourne Frequently Asked Questions

What is the best time of year to visit Melbourne?
If you want to experience Melbourne's culture and cuisine, nightlife and arts then, travel between March and May or September and November, when the weather is mild and the city is full of life. Enjoy the spring and autumn colours in Melbourne's parks and gardens, and explore its diverse neighbourhoods. Don't forget to check out Federation Square, St Kilda Beach, the Melbourne Zoo, and the Queen Victoria Market.

Where are the things to do in Melbourne?
Name your passion and Melbourne can match it. Explore Melbourne’s eclectic precincts and fringe suburbs and dive in to uncover quirky restaurants for cheap, filling lunches; coffee worth boasting about; underground art; hidden dens and rooftop bars; green spaces; fancy places; and some good yarns along the way.

Melbourne is the gateway to Victoria’s world-class wineries, natural springs, peninsulas, spectacular coastline and alpine villages. Don't miss a visit to St Kilda Beach, the Melbourne Zoo, and the historic Queen Victoria Market. There is no shortage of things to do in Melbourne, with so much to offer right on your doorstep. If you're planning a holiday in Sydney & NSW, explore our Melbourne travel guide crafted with help from our Melbourne experts to make the most of your trip. 

How to find the best holiday package to Melbourne?
Visit our Melbourne deals section on our website or sign up for our newsletter to get the latest holiday package deals sent straight to your email.

Where to stay in Melbourne?
Melbourne offers a range of accommodations to suit every budget. The CBD is perfect for those who want to be close to major attractions and public transport. For a more bohemian vibe, consider staying in Fitzroy or Carlton. Southbank and Docklands offer modern hotels with stunning city views.

What should I pack for my trip to Melbourne?
Melbourne's weather can be unpredictable, so pack layers. Include comfortable walking shoes, a light jacket, and an umbrella. In the summer months bring sunscreen, a hat, and sunglasses. In the winter (June to August), pack warmer clothing and a coat.

Do I need travel insurance for Melbourne?
Yes, it is highly recommended to have travel insurance for your trip to Melbourne. We offer a range of travel insurance options suitable for travel to Australia. Find more information on our website.

Can I use New Zealand dollars in Melbourne?
No, you will need to exchange your New Zealand dollars (NZD) for Australian dollars (AUD). Currency exchange services are available at airports, banks, and exchange bureaus. Most credit and debit cards are widely accepted.

Do I need to hire a car to get around in Melbourne?
Hiring a car is not essential in Melbourne as it has extensive public transport system, which includes trams, trains, and buses. The free City Circle Tram is great for getting around the CBD. However, we recommend renting a car if you plan to explore the beautiful regional Victoria.

Where is the best place for shopping in Melbourne?
Melbourne is a shopper's paradise with a variety of options. Visit Bourke Street Mall for high-street fashion, Chadstone Shopping Centre for luxury brands, and Queen Victoria Market for fresh produce and unique souvenirs. Explore the laneways and arcades in the CBD for boutique shopping and quirky finds.

How can I get around Melbourne without a car?
Melbourne has an efficient public transport system. Use trams, trains, and buses to get around the city. The Myki card is a convenient way to pay for all public transport. For shorter trips, consider rideshare services like Uber and taxis.


Where are the best places in Melbourne for food and drink?
Melbourne is Australia's culinary capital so whether you're craving Italian, Asian, or something else, Melbourne has you covered. You'll find mouth-watering restaurants and cafes all over the city, but here are some of our favourites. For a taste of Italy, head to Lygon Street in Carlton and enjoy pizza, pasta, and gelato. For a variety of Asian flavours, check out Chinatown in the CBD and sample dumplings, noodles, and more. For the best brunch in town, don't miss Fitzroy and Collingwood, where you'll find hip cafes and cool bars. Make sure you try the best coffee and bagels in Melbourne at Manchester Press café in a converted warehouse in Rankins Lane - it's usually packed, so get there early.

What are some family-friendly activities in Melbourne?
Melbourne is a great destination for families. There's plenty of things to do for the whole family in Melbourne from interactive museums and kids' festivals to zoos and wildlife parks. You can enjoy the natural beauty of the Royal Botanic Gardens, explore the interactive exhibits at Scienceworks and the Melbourne Museum. If you are looking for some fun and excitement, take a trip to Luna Park in St Kilda for amusement rides and games.

Meet our Victoria specialists

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Jess Carman

Jess Carman

House of Travel Wellington City

What I love most about my job is helping others make their travel dreams a reality! It may sound cheesy, but it really is true!

I started out back in 2002 & have enjoyed travels through South East Asia, the Pacific, Australia, USA, the UK & Europe!

After having my son just before our first Covid lockdown in 2020, I took a bit of a hiatus but came back to House of Travel in April 2024.

Once a travel agent, always a travel agent!

I really enjoy building relationships with my customers and taking the time to get to know them in the effort to ensure we create the dream holiday they are looking for.

I look forward to helping you weave your dreams too!

Jess 


Kelsey Mackay

Kelsey Mackay

House of Travel Hamilton East (formely Calder and Lawson)

Travel has always been more than just getting from A to B for me, it’s about the experiences, the memories, and the confidence that comes from seeing the world in a new way.

I love helping people plan trips that truly suit them, whether that’s a relaxing island escape, a once-in-a-lifetime adventure, or a well-earned holiday where everything just runs smoothly. I take the time to understand what’s important to each client, and I’m known for being organised, responsive, and honest with my advice.

Having travelled myself and worked closely with trusted suppliers, I enjoy sharing practical insights and industry knowledge that help take the stress out of planning. From the early ideas right through to the finer details, my goal is to make sure you feel supported, informed, and excited about your holiday.

There’s nothing better than hearing about a great trip when clients return, knowing I’ve played a small part in helping create something really special and it's certainly making my Book-It "List" turn into a Novel!

My favourite place I have visited is Puerto Rico - from the beautiful white-sand beaches and the best coffee & chocolate I’ve ever had, this country is so rich with culture. It’s sure to be a memorable port stop on your next Caribbean Cruise.

The next place I would love to explore is Indonesia & South America!

Kelsey
Petra Otte

Petra Otte

House of Travel Wellington City

Having spent 40+ years, 30 owning my own HOT outlet here in the heart of Wellington, in this exciting and ever changing industry you could say that extraordinary resilience is at the top of my skite sheet given the many and varying challenges that have faced travellers over the years.

My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment.

It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.

Having been to all continents bar Antarctica which is high on my list, I have also travelled in all styles from budget overland backpacking to luxury cruises which allows me to relate to all clients and work with you for what is best for you. 

Petra

Linley Pearce

Linley Pearce

House of Travel Palmerston North: The Square

I have travelled to many countries & experienced many forms of travel - plane, train, river boat, coach, helicopter, longtail boat ....... I love to travel to old cities as I love buildings & architecture, food, wine, people watching & taking photos.

Travel constantly challenges me, I especially love interesting flight itineraries. I have over 35 yrs experience in this complex and dynamic industry, I can use my knowledge to work with you to create your journey no matter the destination.

Linley

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