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Melbourne, Yarra Valley & surrounds

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Melbourne Frequently Asked Questions

What is the best time of year to visit Melbourne?
If you want to experience Melbourne's culture and cuisine, nightlife and arts then, travel between March and May or September and November, when the weather is mild and the city is full of life. Enjoy the spring and autumn colours in Melbourne's parks and gardens, and explore its diverse neighbourhoods. Don't forget to check out Federation Square, St Kilda Beach, the Melbourne Zoo, and the Queen Victoria Market.

Where are the things to do in Melbourne?
Name your passion and Melbourne can match it. Explore Melbourne’s eclectic precincts and fringe suburbs and dive in to uncover quirky restaurants for cheap, filling lunches; coffee worth boasting about; underground art; hidden dens and rooftop bars; green spaces; fancy places; and some good yarns along the way.

Melbourne is the gateway to Victoria’s world-class wineries, natural springs, peninsulas, spectacular coastline and alpine villages. Don't miss a visit to St Kilda Beach, the Melbourne Zoo, and the historic Queen Victoria Market. There is no shortage of things to do in Melbourne, with so much to offer right on your doorstep. If you're planning a holiday in Sydney & NSW, explore our Melbourne travel guide crafted with help from our Melbourne experts to make the most of your trip. 

How to find the best holiday package to Melbourne?
Visit our Melbourne deals section on our website or sign up for our newsletter to get the latest holiday package deals sent straight to your email.

Where to stay in Melbourne?
Melbourne offers a range of accommodations to suit every budget. The CBD is perfect for those who want to be close to major attractions and public transport. For a more bohemian vibe, consider staying in Fitzroy or Carlton. Southbank and Docklands offer modern hotels with stunning city views.

What should I pack for my trip to Melbourne?
Melbourne's weather can be unpredictable, so pack layers. Include comfortable walking shoes, a light jacket, and an umbrella. In the summer months bring sunscreen, a hat, and sunglasses. In the winter (June to August), pack warmer clothing and a coat.

Do I need travel insurance for Melbourne?
Yes, it is highly recommended to have travel insurance for your trip to Melbourne. We offer a range of travel insurance options suitable for travel to Australia. Find more information on our website.

Can I use New Zealand dollars in Melbourne?
No, you will need to exchange your New Zealand dollars (NZD) for Australian dollars (AUD). Currency exchange services are available at airports, banks, and exchange bureaus. Most credit and debit cards are widely accepted.

Do I need to hire a car to get around in Melbourne?
Hiring a car is not essential in Melbourne as it has extensive public transport system, which includes trams, trains, and buses. The free City Circle Tram is great for getting around the CBD. However, we recommend renting a car if you plan to explore the beautiful regional Victoria.

Where is the best place for shopping in Melbourne?
Melbourne is a shopper's paradise with a variety of options. Visit Bourke Street Mall for high-street fashion, Chadstone Shopping Centre for luxury brands, and Queen Victoria Market for fresh produce and unique souvenirs. Explore the laneways and arcades in the CBD for boutique shopping and quirky finds.

How can I get around Melbourne without a car?
Melbourne has an efficient public transport system. Use trams, trains, and buses to get around the city. The Myki card is a convenient way to pay for all public transport. For shorter trips, consider rideshare services like Uber and taxis.


Where are the best places in Melbourne for food and drink?
Melbourne is Australia's culinary capital so whether you're craving Italian, Asian, or something else, Melbourne has you covered. You'll find mouth-watering restaurants and cafes all over the city, but here are some of our favourites. For a taste of Italy, head to Lygon Street in Carlton and enjoy pizza, pasta, and gelato. For a variety of Asian flavours, check out Chinatown in the CBD and sample dumplings, noodles, and more. For the best brunch in town, don't miss Fitzroy and Collingwood, where you'll find hip cafes and cool bars. Make sure you try the best coffee and bagels in Melbourne at Manchester Press café in a converted warehouse in Rankins Lane - it's usually packed, so get there early.

What are some family-friendly activities in Melbourne?
Melbourne is a great destination for families. There's plenty of things to do for the whole family in Melbourne from interactive museums and kids' festivals to zoos and wildlife parks. You can enjoy the natural beauty of the Royal Botanic Gardens, explore the interactive exhibits at Scienceworks and the Melbourne Museum. If you are looking for some fun and excitement, take a trip to Luna Park in St Kilda for amusement rides and games.

Meet our Victoria specialists

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Kelsey Mackay

Kelsey Mackay

House of Travel Hamilton East (formely Calder and Lawson)

Travel has always been more than just getting from A to B for me, it’s about the experiences, the memories, and the confidence that comes from seeing the world in a new way.

I love helping people plan trips that truly suit them, whether that’s a relaxing island escape, a once-in-a-lifetime adventure, or a well-earned holiday where everything just runs smoothly. I take the time to understand what’s important to each client, and I’m known for being organised, responsive, and honest with my advice.

Having travelled myself and worked closely with trusted suppliers, I enjoy sharing practical insights and industry knowledge that help take the stress out of planning. From the early ideas right through to the finer details, my goal is to make sure you feel supported, informed, and excited about your holiday.

There’s nothing better than hearing about a great trip when clients return, knowing I’ve played a small part in helping create something really special and it's certainly making my Book-It "List" turn into a Novel!

My favourite place I have visited is Puerto Rico - from the beautiful white-sand beaches and the best coffee & chocolate I’ve ever had, this country is so rich with culture. It’s sure to be a memorable port stop on your next Caribbean Cruise.

The next place I would love to explore is Indonesia & South America!

Kelsey
Sarah Jeffries

Sarah Jeffries

House of Travel Morrinsville

Hi, I’m Sarah—a Matamata local with a passion for making your travel dreams come true!

With over nine years of experience as a travel consultant, I specialise in creating personalised journeys that leave lasting memories. Working remotely from Matamata, I combine local charm with global expertise, bringing the world right to your doorstep.

Travel is not just my profession—it’s my passion. As an avid explorer, I’ve fallen in love with some incredible destinations. London has captured my heart with its royal landmarks, from the grandeur of Buckingham Palace to the storied Tower of London. Navigating the city on the iconic Underground is a breeze, making every corner of this vibrant city accessible. As a lifelong Harry Potter fan, visiting the Cotswolds and exploring filming locations like Lacock Abbey Cloisters (aka Hogwarts!) was pure magic.

In Asia, my adventures have taken me to many countries, but the Philippines stands out. Swimming with whale sharks and soaking up the island vibes were unforgettable experiences. It’s a destination rich in culture, beauty, and value—a must-see!

When it’s time to unwind, I love nothing more than a relaxing resort holiday. Picture this: a good book, a cocktail in hand, and the laid-back charm of the South Pacific. As a new mum, I’ve developed a knack for finding the best family-friendly resorts. Our recent family holiday to Fiji was a dream! We stayed at the Outrigger, and it was absolutely faBULAous—perfect for little ones and parents alike.

Whether you’re craving a peaceful beach retreat, an exhilarating adventure, or a family escape, I’m here to make it happen. My goal? To craft a travel experience tailored just for you, full of unforgettable moments and stress-free planning.

Let’s turn your travel dreams into reality. Life’s short—let’s make sure your story is one worth watching. 

Ready to explore? I can’t wait to help you plan your next journey!


Sarah 

Rebecca Gilbert

Rebecca Gilbert

House of Travel Hornby

Why Me?  I Love Travel!

I can help with it all - from a quick business trip to Brisbane, or that cruise holiday you have always wanted to book.

I really enjoy providing options, and information, based on what we've established you may need. I can answer questions, offer suggestions and be there to help you plan your holiday.

I'm here to assist you with any travel-related inquiries so If you have specific questions or need assistance with your travel plans, feel free to reach out.

Rebecca
Jason McKay

Jason McKay

House of Travel Nelson

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.


Jason

Best. Holidays. Ever!

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