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Melbourne, Yarra Valley & surrounds

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Melbourne Frequently Asked Questions

What is the best time of year to visit Melbourne?
If you want to experience Melbourne's culture and cuisine, nightlife and arts then, travel between March and May or September and November, when the weather is mild and the city is full of life. Enjoy the spring and autumn colours in Melbourne's parks and gardens, and explore its diverse neighbourhoods. Don't forget to check out Federation Square, St Kilda Beach, the Melbourne Zoo, and the Queen Victoria Market.

Where are the things to do in Melbourne?
Name your passion and Melbourne can match it. Explore Melbourne’s eclectic precincts and fringe suburbs and dive in to uncover quirky restaurants for cheap, filling lunches; coffee worth boasting about; underground art; hidden dens and rooftop bars; green spaces; fancy places; and some good yarns along the way.

Melbourne is the gateway to Victoria’s world-class wineries, natural springs, peninsulas, spectacular coastline and alpine villages. Don't miss a visit to St Kilda Beach, the Melbourne Zoo, and the historic Queen Victoria Market. There is no shortage of things to do in Melbourne, with so much to offer right on your doorstep. If you're planning a holiday in Sydney & NSW, explore our Melbourne travel guide crafted with help from our Melbourne experts to make the most of your trip. 

How to find the best holiday package to Melbourne?
Visit our Melbourne deals section on our website or sign up for our newsletter to get the latest holiday package deals sent straight to your email.

Where to stay in Melbourne?
Melbourne offers a range of accommodations to suit every budget. The CBD is perfect for those who want to be close to major attractions and public transport. For a more bohemian vibe, consider staying in Fitzroy or Carlton. Southbank and Docklands offer modern hotels with stunning city views.

What should I pack for my trip to Melbourne?
Melbourne's weather can be unpredictable, so pack layers. Include comfortable walking shoes, a light jacket, and an umbrella. In the summer months bring sunscreen, a hat, and sunglasses. In the winter (June to August), pack warmer clothing and a coat.

Do I need travel insurance for Melbourne?
Yes, it is highly recommended to have travel insurance for your trip to Melbourne. We offer a range of travel insurance options suitable for travel to Australia. Find more information on our website.

Can I use New Zealand dollars in Melbourne?
No, you will need to exchange your New Zealand dollars (NZD) for Australian dollars (AUD). Currency exchange services are available at airports, banks, and exchange bureaus. Most credit and debit cards are widely accepted.

Do I need to hire a car to get around in Melbourne?
Hiring a car is not essential in Melbourne as it has extensive public transport system, which includes trams, trains, and buses. The free City Circle Tram is great for getting around the CBD. However, we recommend renting a car if you plan to explore the beautiful regional Victoria.

Where is the best place for shopping in Melbourne?
Melbourne is a shopper's paradise with a variety of options. Visit Bourke Street Mall for high-street fashion, Chadstone Shopping Centre for luxury brands, and Queen Victoria Market for fresh produce and unique souvenirs. Explore the laneways and arcades in the CBD for boutique shopping and quirky finds.

How can I get around Melbourne without a car?
Melbourne has an efficient public transport system. Use trams, trains, and buses to get around the city. The Myki card is a convenient way to pay for all public transport. For shorter trips, consider rideshare services like Uber and taxis.


Where are the best places in Melbourne for food and drink?
Melbourne is Australia's culinary capital so whether you're craving Italian, Asian, or something else, Melbourne has you covered. You'll find mouth-watering restaurants and cafes all over the city, but here are some of our favourites. For a taste of Italy, head to Lygon Street in Carlton and enjoy pizza, pasta, and gelato. For a variety of Asian flavours, check out Chinatown in the CBD and sample dumplings, noodles, and more. For the best brunch in town, don't miss Fitzroy and Collingwood, where you'll find hip cafes and cool bars. Make sure you try the best coffee and bagels in Melbourne at Manchester Press café in a converted warehouse in Rankins Lane - it's usually packed, so get there early.

What are some family-friendly activities in Melbourne?
Melbourne is a great destination for families. There's plenty of things to do for the whole family in Melbourne from interactive museums and kids' festivals to zoos and wildlife parks. You can enjoy the natural beauty of the Royal Botanic Gardens, explore the interactive exhibits at Scienceworks and the Melbourne Museum. If you are looking for some fun and excitement, take a trip to Luna Park in St Kilda for amusement rides and games.

Meet our Victoria specialists

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Sarah Jeffries

Sarah Jeffries

House of Travel Morrinsville

Hi, I’m Sarah—a Matamata local with a passion for making your travel dreams come true!With over nine years of experience as a travel consultant, I specialise in creating personalised journeys that leave lasting memories.

Working remotely from Matamata, I combine local charm with global expertise, bringing the world right to your doorstep.

Travel is not just my profession—it’s my passion. As an avid explorer, I’ve fallen in love with some incredible destinations.

London has captured my heart with its royal landmarks, from the grandeur of Buckingham Palace to the storied Tower of London. Navigating the city on the iconic Underground is a breeze, making every corner of this vibrant city accessible. As a lifelong Harry Potter fan, visiting the Cotswolds and exploring filming locations like Lacock Abbey Cloisters (aka Hogwarts!) was pure magic.

In Asia, my adventures have taken me to many countries, but the Philippines stands out. Swimming with whale sharks and soaking up the island vibes were unforgettable experiences. It’s a destination rich in culture, beauty, and value—a must-see!

When it’s time to unwind, I love nothing more than a relaxing resort holiday. Picture this: a good book, a cocktail in hand, and the laid-back charm of the South Pacific.

As a new mum, I’ve developed a knack for finding the best family-friendly resorts. Our recent family holiday to Fiji was a dream! We stayed at the Outrigger, and it was absolutely faBULAous—perfect for little ones and parents alike.

Whether you’re craving a peaceful beach retreat, an exhilarating adventure, or a family escape, I’m here to make it happen.

My goal? To craft a travel experience tailored just for you, full of unforgettable moments and stress-free planning.

Let’s turn your travel dreams into reality. Life’s short—let’s make sure your story is one worth watching. 

Ready to explore? I can’t wait to help you plan your next journey!


Sarah 

Pauline Gooding

Pauline Gooding

House of Travel Te Awamutu

My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!


Pauline

Charlotte Campbell

Charlotte Campbell

House of Travel Papamoa

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!


Charlotte

Bridget Hanrahan

Bridget Hanrahan

House of Travel Prestons

Bridget has an amazing collection of knowledge from 19 years creating wonderful itineraries for all her clients. She takes the role of research very seriously from finding the finest cocktail to ensuring everyone has the best activity tips!

Her knowledge in cruising, as well as other adventure and family travel combined with her easy approachable manner takes the pain out of planning your trip of a lifetime. 

"Designing unique travel experiences is my passion. My attention to detail and always looking for exclusive options ensures that all client's experiences are seamless right from the initial enquiry". 

When Bridget is not pouring over brochures for inspiration, you can find her having a game of tennis, finding the next best HOT Chocolate, or spending time with her family. 

Years in the industry: 19+ 
No. of countries visited: 25 
Favourite place to visit: Africa

"Travel is the healthiest addiction" - Anonymous


Why I love travel: 

For me life is about experiences, not things! I love exploring new places, cultures, environments. I see travel for me as an addiction - I just can't stay away and helping people is so rewarding. 


My travel tips: 

  • Travel as soon as you can, don't delay as life is too short. 
  • If you want an adventure head to Antarctica or the Arctic before anywhere else. 
  • Always carry a change of clothes, any valuables and medication in your carry-on luggage. The House of Travel online brochures are a great source of information when planning your journey then we can finetune your holiday for you. 


My top 5 destinations: 

  • Africa- Serengeti plains!!! Perfect place to go to create family memories with our young adult kids! Adventure to encounter wildlife and camping in the Serengeti!
  • Dubai- the mix of culture, sights, architecture, markets, desert and the malls - even though shopping is not my thing. 
  • Denali National Park and Preserve in Alaska - I was incredibly fortunate to have a family holiday in Canada, Alaska, Las Vegas and California and I'll never forget rafting on the Nenana River, rounding a bend to see a moose and her two calves taking a drink …. we all forgot to keep paddling; it was an incredible sight!
  • Rome - the history and the chaos of a bustling city it offers so much culture with a cool vibe. 
  • Thailand - I lived near Chiang Mai as an exchange student many years ago and have been back to the country three times. It is great for families, couples, singles with so much to see and do. 


What's in my suitcase?

  • Happiness - I'm always in my happy place as soon as I travel.
  • Active wear - Our holidays always include adventure and plenty of travel. 
  • A copy of my passport and insurance policy number and phone number, in case I lose my carryon bag and phone. 

Bridget



Best. Holidays. Ever!

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