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Charlotte Campbell
House of Travel Papamoa
Travel
has been an integral part of my life for over 20 years, and I can't imagine
pursuing anything else. This year, I proudly celebrate my 17th year with
House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts
a fantastic team culture that makes coming to work a joyful experience every
day.
I find immense satisfaction in crafting bespoke itineraries that
transform my clients' dreams into reality. While the USA remains my favourite
destination, my travels have also taken me through the stunning landscapes of
New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe,
and picturesque Canada and Alaska. This year (2024), I had the incredible
opportunity to experience the magic of South Africa, where witnessing wildlife
in their natural habitat is nothing short of breath-taking. Being on safari
brings you so close to majestic animals, just meters away, creating
unforgettable memories.
Remember, your holiday begins the moment you step through our
door. I invite you to share your vision of the perfect getaway—how it looks and
feels, any research you've conducted, and your essential must-haves. The more
we delve into your aspirations together, the more extraordinary your holiday
will be!
Charlotte

Jo McLaughlin
House of Travel Papamoa
Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since! No two days are the same and I thrive working in a fast-paced environment. I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak. I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair. Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights! I was also in charge of training multiple new to the industry staff members. Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team.
I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable. I love meeting new people and building relationships with my clients. I love putting together itineraries and working closely with you to find your perfect fit.
I'm passionate about travel to Canada and the UK. As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays. I’ve also spent 3 weeks in Egypt and over 6 weeks in South America. I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour. I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!
My partner Duncan and I
have two children, a son 10 and daughter 9. We have been on family
holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the
Coral Coast. Duncan and I also experienced a Viking ocean cruise (adults only)
and absolutely loved it! I have just returned from visiting Darwin, Litchfield
and Kakadu National Parks in the Northern Territory, taking the Ghan from
Darwin to Adelaide. I was very fortunate to take a scenic flight over
Uluru and Kata Tjuta – just breathtaking!
We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.
I’d love to help you plan your next trip and look forward to hearing from you.

Anna O'Dell-Smith
House of Travel Ferrymead
Having travelled extensively I thoroughly enjoy immersing myself in the rich culture of any country I am fortunate enough to visit. Travel is my passion and I love helping clients create an unforgettable experience that is uniquely their own.
I genuinely believe that travel is the only thing you can buy that makes you richer. I enjoy being part of each and every journey. No day is the same in the life of a travel consultant and I relish the challenge that this represents. I am flattered by the number of clients who have come back to me time and time again.
Having travelled to nearly 50 countries, my bucket list is still never ending. I have backpacked my way through the world in my youth as well as enjoying five star luxury in more recent times. I have definitely felt richer from each and every experience. Travel is a way of life, I love what I do and that passion and enthusiasm always translates into the work I put into my clients plans.
Anna

Rebecca Moss
House of Travel Whangarei
I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business.
This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.
During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.
Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.
One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.
Best. Holidays. Ever!
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