Customer Reviews

"He can't do enough for us more a friend than a travel agent we book all our travel through Patrick or staff at house of travel ponsonby"

"I have used Wendy before the reason you go back is she is so helpful she understands her job and is very accommodating she has everything organised for you listens to what you say nothing is a bother to her Wendy is so lovely to deal with ??"

"I walked in without an appointment but had an idea what I wanted . Within 45 mins I was booked and paid for all set to go on holiday again"

"Her good personality and very helpful"

"Silvana listened and understood what type of holiday we were looking for and very quickly found us some excellent options to choose from. Then booked the holiday we selected that same day. Very impressive customer service - thank you!"

"Lisa listened to what we want and went to greatlenghtsto find us the best deals. Lisa was easy to talk too and supportive."

"She is very efficient, highly knowledgeable, had great manners and people skills. Does always perfect job."

"Flexible with our needs, happy to make changes"

"Very responsive quickly. He only needed one take at the itinerary, spot on with everything."

"Good to deal with nothing a problem"

"Debby was extremely helpful when i came in did everything i ask Nothing was a problem Still to come back with firm dates as i muck up Gave me information about travel on crusise ship which i ask about for the near future"

"Very very helpful and really lovely"

"Cheyenne was very polite and efficient. She was welcoming and attended to my request."

"She was very professional and took time to talk to us. Our time was spent professionally no stress and very informative. Thank you Alyssa"

"Anna was helpful and provided useful suggestions for air travel and hotels."

"Sally was very warm and very informative"

"She made sure she understood what we wanted then suggested flights and travel times. She was sure she ad everthing like passport numbers and any thing we asked. Great happy lady."

"Allways excellent service. Vicki always goes the extra mile to make sure you get the best."

"Shes was fantastic, very approachable, friendly and helpful. Highly recommend her."

"Charlotte always gets the job done...she provides options and listens to your ideas."

"Friendly and helpful. Felt like she was seeking the best deal to suit what I needed."

"Anna was great and no problems at all"

"Helpful, listened, did what she said she would do, prompt and clear communication."

"She follows through on what she says she will - kept an eye out on flight deals for us for our travel destination and is professional and friendly to deal with"

"Like previous times that we have used House of Travel Consultant Steve is very professional, friendly and supportive and working with us to plan our trip and to get things moving quickly. we have full confidence that like our previous consultant there Lynnie Hardie he will be good to work with and give us peace of mind in knowing we have all our travel details covered. Eric and Trish Perth WA"

"Very helpful did a great job"

"Very friendly and pleasant manners on the phone. Useful suggestions and fare options. Prompt turnaround of travel request. Overall - excellent service."

"He's accommodating"

"Really easy to deal with, offered options and actioned preferences really quickly to produce a booking that met all our son's needs"

"As per all my other dealings Lorraine has her finger on the pulse an has great suggestions."

"Great communication, flexibility"

"very helpful with any questions i had to ask"

"Always responded to questions and inquiries quickly."

"Fantastic service and very prompt. Very courteous as well"

"Tracey was very helpful and professional in helping us find the best deal on airfares for our trip to Perth in July."

"Very friendly and super onto it with our needs and also when we had other questions and prompt with the changes we made."

"She was very friendly and efficient. And helpful"

"Easy to deal with, I enquired a couple of days before not giving to many details, when I went back the agent remembered me and knew the dates etc of what I was wanting to book"

"Brigitta has always been a pleasure to deal with and certainly assisted us greatly when we had to abort, because of injury, a couple of previously booked holidays"

"Gary was available, responded quickly with accurate and competitive travel pricing ."

"She was warm & very Friendly and got the job done ASAP"

"Very helpful,knows her job"

"Kelly-Ann was excellent all the way through. Helped select correct flights through multiple changes, with excellent communications through the whole process."

"Looked out for flights to suit our needs"

"He was very helpful, knowledgeable and patient with me. And helped me to find the best priced booking in and around the dates that I wished to travel. After having less success booking online on the Air NZ website, it was great having someone help me so comprehensively."

"friendly, approachable and knowlegable"

"Amanda was very prompt in putting together my required multi stop travel in Australia and listened to my requests and managed to fulfil them. Also when the AIR NZ travel deals came out the next day before I had paid for my fare, she adapted them giving me the discount which was appreciated."

"Very responsive and quick to help us with all queries, even over the holiday break, very happy! Would absolutely use her again :)"

"Her understanding of my travel needs, she explained everything to me, kept me informed, a lively lady to deal with"

"Jo was very friendly, engaged with us, and understood our requirements. Jo had infact experienced our planned cruise, which we found very helpful and encouraging. Jo's knowledge was exceptional and was the main reason we booked through House of Travel Blenheim."

"Professional, accurate, fast, wonderful to deal with. Couldn't be more impressed by her."

"Max was fantasticly professional, he first listened to what we wanted and tried to understand detail before working on actually finding flights, accommodation etc. It left us feeling listened to and confident in his ability to tailor our holiday to our needs"

"Very convenient."

"She listened to us, heard what we said and provided great opportunities and choices. Her valuable knowledge and expertise is greatly appreciated."

"Charlotte made it possible for me to join my daughters booking with very little notice. Her communication was great."

"Sally is a real professional and has extensive knowledge. She understood our needs and has arranged everything for both our trips in 2025 and 2026. She communicates extremely well and is very flexible and understanding with any changes"

"She provided a good quick service and was very pleasant in our dealings"

"super quick replies, confirmed the information I needed checking, was transparent with why the costs are more than what can be seen by the public on the internet, knows his stuff and has been great to work with in the past."

"Not particularly. She was just a very friendly relaxed young lady."

"Very knowledgeable, honest and helpful."

"Being available during a holiday period (around Christmas/New Year)"

"Tori was incredibly helpful suggesting different ways and dates that could work out to be a better trip. She was very responsive and detailed in her responses making us feel very confident and looked after! Will absolutely book with Tori again!"

"Very professional, efficient, and accommodating to our needs, great service."

"This is the second time Mel has organized my travel she is extremely friendly and helpful, and due to her experience able to offer handy tips on ways to cope with long haul flights. Looking at lots of alternatives for us nothing was too much trouble"

"Gave us useful informative suggestions to make our proposed holiday to Bali a better experience. This was helped by her recent holiday to Bali."

"Easy to work with, great communication and knowledgeable."

"Prompt responses. Proactive. Good availability"

"Promt, efficient and always friendly."

"Easy to work with and knowledge about where we were going, helpful with planning"

"Amazing service great to talk to and well organised had holiday sorted in know time thanks so much"

"Charlotte is always accommodating and professionally friendly. Our travel requests are never straight forward and easy but she always find a way for us to achieve what we set out to do."

"Shelley is always happy to see you even if you are interrupting a work period !! A ready smile and genuine eagerness to please,"

"Sandy is always very helpful with booking flights no matter how strange the request. Replies promptly with pricing and suggestions."

"very prompt response to my enquiry, great communication, great service"

"Nikki got back to me in a quick time and it was easy to book our holiday from her recommendation."

"Professional understanding of our requirements."

"She is very prompt, gets straight back and has good suggestions. She understands what is asked. Her emails are friendly and helpful"

"She gave us good options and worked quickly. Always a pleasure to get Cassandra to help us book hols!"

"Wonderful friendly service, advice and information. Rhonda is a font of knowledge and ideas."

"Moniques communication both verbally and via email was thorough and specific. She was empathetic and discerning in her questioning and response."

"Gave loads of options, understanding the needs of my family and doing all the grunt work to take the load off me was absolutely outstanding and just what I needed"

"Both myself and my late partner have dealt with Maxine for a number of trips over the past few years. Great, friendly, personal service and, because she has always been very aware of our joint and now my solo requirements, everything is specially tailored by her to suit."

"Angela was extremely efficient at getting us an awesome holiday deal and was very friendly and helpful through the whole experience. She also gave great advice on things to do on our holiday."

"From the moment i walked in Tori was very pleasant with her greeting and professional. I had been in contact with Tori earlier in the week in regards to our trip to the Gold Coast. As usual we had queries prior to me meeting her and each time Tori replied back to me with a positive response very quickly.So very professional in the way she served us."

"Gary did everything that we wanted"

"Suzann listened to what we were planning, then offered solutions & suggestions. Speaking about her travel experiences gives one confidence."

"Very quick responses to our inquiry, with detail & pricing. Knowledge of the place / best value for our family holiday! Took care of the whole package to suit our families needs"

"Brenda listened to what we were trying to achieve for our holiday, she gave recommendations, previous customer and personal feedback to ensure we made informed decisions for our holiday. I highly recommend Brenda"

"Very prompt replies to all e-mails, no matter how inane the questions."

"Went the extra mile for us over the holiday break"

"We continue to have the best relations with Steve Harper, of whom is precise, attentive and quick to deliver service."

"My original flight did not happen, no aeroplane. Your agent then had to do a number of changes to my original plan. From my view the changes made to suit my needs."

"Outstanding service and knowledge"

"She was ver helpful asked how much I wanted to spend on accommodation, and got back to me the next day , even sorted shuttle from airport to hotel , and arranged travel insurance ."

"Esther is very professional and great to work with. She gave us confidence from the start and delivered everything she said she would! She looked into everything and arranged discounts and more. We would happily recommend her to all of our friends and family."

"Rachel was very thorough and did her best to find the best deal for me, which I appreciated.. She was also friendly, efficient and very competent."

"Her availability & efficiency"

"Josephine was very friendly right from the start. I haven't travelled to Adelaide for 6 years and the travelling is a bit dauting on my own now. 2 flights both ways with the connections etc. Josephine was so good working it all out and how long between flights etc. I came home satisfied"

"Sindy is a total professional, answering any questions we had, making our holiday planning simple with her expert guidance. She made us feel safe and secure knowing the company was looking after us."

"Mairead was fantastic nothing was too much trouble, there was no rush or pressure to book or decide. Mairead constantly updated us with options & changes. Highly recommend"

"Did everything we asked of her."

"Easy to get hold. Arranged trip at short notice"

"Very helpful sorting out my flights and insurance"

"Kylie was informative, approachable and efficient"

"Erin was very helpful and very patient with me. I have changed our dates a few times and she still made sure we get the best flights."

"A welcoming hug and full attention given. Didn't hurry the process and was not put off by my questions which where answered with kindness and was reassuringly on to it where I had made a mistake in my choice of flights."

"Chris is very efficient and explains everything so as you feel very clear about the arrangements"

"Donna was very helpful and friendly. Suggested other ways of travel."

"Brent was excellent to work with. He came recommended to us and we are so glad we reached out to him. He was knowledgeable, friendly, a great listener, and was very responsive. Great experience all round."

"She was responsive, helpful, patient and informative."

"Very helpful in booking my travel, helped get everything sorted and made it an easy process"

"Oliver provided me with extra information that helped me form a clearer picture of the tour I wanted. He then followed through with the booking. He was doing his job in a professional and friendly way."

"They spend time to know what our preferences are and did their best to accomadate our needs."

"She listened to my needs and went out of her way to find me the best travel arrangements possible"

"Friendly Nothing was an issue"

"Friendly approach, prompt service, couldn’t fault our experience."

"Angela absolutely fantastic"

"Having tried to book flights for travel before and finding it confusing and stressful, we decided to seek help. It took less than an hour for Rosie to obtain reservations for round trip flights incorporating a stopover and using two separate airlines, and put them all on hold. By the end of the day, after reviewing all the details, we committed - so much easier."

"No else from HOT pick up phone Hobsonville did on 30.12/24 late afternoon Had me on a flight to Raro 1/1/25 and accommodation She stayed in office after hours wonderful job to start new year"

"Sally was quick to respond to my requests, she returned my call with travel options to travel the same day. Sally's positive and friendly demeanour helped me make my decision at a challenging time. Her professionalism is much appreciated."

"I had been a previous customer of Namrata Patel and as before she was professional but friendly and patient."

"Erica has been responsive and helpful throughout."

"No"

"Upon entering, she promptly greeted us with exceptional politeness and professionalism, rendering the experience both effortless and enjoyable."

"Efficient, pleasant and speedy."

"Staff very knowledgable and helpful in providing any alternatives to ensure I received the best possible deal."

"Her knowledge and suggestions making everything that much simpler and enjoyable. She also spent time on my project and I felt valued and listened to."

"Tanya is efficient, knowledgeable, helpful and very pleasant to deal with"

"Chloe was very responsive and made my booking easy."

"Leoni was extremely helpful, knowledgeable and very engaging"

"She did an absolutely fantastic job, we asked what we wanted and she did just that. Shes a keeper ??"

"Did what we needed and more for us with accommodation. Tracey was extremely helpful in all things about organizing the best experience"

"Jamie was pleasant and took time to listen to what we were after and presented good options. He also pivoted quickly to address a few questions we had about the booking."

"Jen was amazing yo deal with so quick and extremely efficient...best travel agen we have ever used ...thanks jen"

"Good communication and very helpful"

"Sally did our booking under pressure as she was the only person on that day did a excellent job"

"Olivia was pleasant, helpful and very efficient. Nothing was too much trouble."

"He was very helpful, friendly and fast to get me my flight. When I didn't like the first option, he send me another quite straight after. He selected an isel seat for me for all the long flights. He was doing his job very professionally"

"Good communication, quick, clear and polite. Offered good options and solved problems easily. Was open to discuss possibilities and find what worked best for us. Super helpful!"

"Danny is always so quick to get back to us. He even replied during a weekend while still on leave. He always organises exactly what we want and so efficiently. We really appreciate it and wouldn’t go anywhere else."

"Managed to book us great priced flights even on dates that fell over the holidays"

"Stacey appeared knowledgeable & efficient"

"Aurelie was very helpful and recommended options for accommodation we hadn’t even thought of. Now we have a perfect dream holiday to look forward to!"

"Exceptional, service."

"Zoe gave us great options for our planned trip."

"Emma was very friendly from going into travel agency to booking the holiday. We didn't know where to stay in Melbourne & she found us an amazing location & deal on our flights. Will definitely use House of Travel again."

"Excellent service, welcoming smile, greeted us by name. Knew her products well & gave us the best quote"

"Amy was so helpful, nothing was a problem, got back to us with every query, had us booked on our holiday in no time. I would highly recommend house of travel to book your next holiday, but most of all highly recommend Amy."

"She was very easy to communicate with and to get my tickets booked."

"Amazing service and great communication. Super helpful and always responded quickly."

"She is very accommodating and easy to work with. Always satisfied with their service."

"Her patience and knowledge."

"She did everything we asked for very quickly and gave excellent alternatives for my daughter which were cost effective and made her journey quicker. It was very painless and efficient."

"Very prompt responses with all the relevant options for us to choose from"

"Nicci was very helpful, and she understood exactly what I needed. Nothing was any problem to her."

"So easy & str8 forward to deal with. Fast responses & all health with via Email"

"Very helpful nothing was a problem"

"Smooth process, all my requirements 100% achieved with no stress to me, taking any uncertainty away. Much relieved and appreciated."

"One call resolution"

"Quik and efficent service"

"Dhawal made great suggestions and found an even better option than what we were looking at"

"Polite helpful nice to deal with"

"Prompt response, reliable, helpful and friendly"

"Amy's communication was amazing and she went above and beyond to source information on the Sunflower Lanyard for my son who is autistic"

"Jo has become a good friend over the years with traveling with her, well organized & friendly."

"Very informative friendly and done some of the boring stuff while we went shopping and so made it a pleasure"

"She was easy to talk to, was very knowledgeable and very helpful."

"Service was prompt, efficient and curteous"

"Michelle was a huge help, in that she listened to the type of holiday break we were looking for and then presented us with options on - Airlines, Hotels and day trips. This was important to us as we were looking for professional assistance but not to abdicate the decision making. We also arranged everything via email, without any drama or issues but with still the sense of excitement, also speaks to her professionalism."

"Very prompt service"

"Sarah offered suggestions to us that we hadn’t thought of, she recommended rooms for our stay that suited our family & situation and was extremely pleasant to deal with"

"Kristen knows her stuff and she goes the extra mile when I message at silly times with almost unrealistic timelines but she nails it every time!."

"Gaylene was super organised and made booking simple and easy to understand. She was very knowledgeable and listened to what we wanted for our trip. A great experience to make sure our trip would be perfect. Thanks Gaylene."

"Donna was willing to assist and knowledgable. Provided me with all the valuable information to consider as I was comparing with Flight Centre. Also offered other services that is relevant to my holiday. Donna was patience with all my request and stayed professional. Thanks for the great service."

"Julie is so efficient, the booking was made under difficult circumstances due to the need to travel to the UK urgently, family illness. She was so helpful and empathetic."

"Even though everything was done via email, Nicky was so fast in responding was awesome"

"Jo was very welcoming. She had dealt with me earlier in the year when I made a trip to Cair, Brisbane, Sydney and back to New Zealand."

"Fantastic service quick and helpful and all ways find a good price would recommend"

"She was very responsive and made really good suggestions regarding our flight bookings."

"Beautiful personality, extremely helpful"

"She was very helpful and friendly"

"She found a. Great choice for me"

"This was probably the easiest and quickest travel booking transaction I have ever had! Efficient and professional, got exactly what I requested."

"She was very prompt at getting back to us with options and prices. Nothing was a problem and she did a great job of fitting flights into my spreadsheet!"

"Excellent service, Rachael figured out exactly what we were looking for in a holiday"

"Friendly,Helpful,efficient Just really pleasant"

"Very responsive, quick to come back and grasped our needs immediately. Informed us well on all the extras as well as the other things we needed to know about our travel arrangements."

"Brydie always seems pleased to see us, even though we ask some obscure questions or request very specific flight and tour needs"

"We explained what we were anted to do and Torin found what we wanted"

"Friendly and helpful in regards to getting us the best price for flights and accommodation."

"Very easy to deal with and nothing was a borher"

"Kelda stuck with me to try and find the best flights for my complicated trip. From getting a better price to better flight times and shorter transit times."

"Ranee is a very good at her job you always feel that your travel plans are in the hands of a experience travel consultant. I travel back in Feb this year to Antarctica via South America then onto Australia/NZ home. No problems at all."

"Always helpful with ideas and suggestions. Quick with responses and a pleasure to work with as options were prioritised and selections made."

"Always great service from Jo."

"Prompt and friendly. Was pretty busy but got back to me in time"

"Cheryl gave us plenty of options as I was trying different things then we were able to narrow it down. Cheryl has been putting trips together for us for many years and even though I live out of town now I still go to Cheryl for all my bookings"

"The same fine service that we have had in all the years that we have been working with her on many trips that we have done"

"Tania was very knowledgeable about the places we were planning to travel too. Sought out the best dates and deals."

"She understood exactly what we wanted for your trip and out the perfect itinerary together. The itinerary had thought out into it and was with us very very quickly. She was friendly and professional all the way through"

"Kelda has helped me book holidays for almost 20 years. Her experience is invaluable in ensuring the best flights and location recommendations"

"Very thorough and friendly"

"Helpful Knowledgeable Accommodating Willing to assist"

"She very quickly found us better connections than we could find on-line, which saved us a lot of flying time."

"she was very efficient and friendly"

"It was easy, I advised Kristen when we wanted to travel and the rest is history - nice and painless"

"We popped in wthout an appointment and Rachel was able to assist us promptly and then was able to continue communication via email within the day and susequent days . We feel well supported and our needs were clearly met for the secondoccasson we have worked with rachel in last few months . Thank you for your service"

"patience with my questions"

"Good two way communication."

"Very organised, she listened to want we wanted and was efficient at bookings and communicating with us.."

"Very helpful! Great service"

"Chloe is responsive, easy to talk with, understanding, and has a sense of humour throughout. I know I can ask stupid or obvious questions, and get a helpful answer. Her personal experience helped my overthinking."

"Because she has everything organised so well Prompt in returning calls, emails and nothing was a bother to her."

"Such quick replies and she sorted out everything I wanted with no problems at all. Such an easy way to book slightly more complicated tickets that I couldn’t do myself"

"very efficient with very good and quick communication"

"Jo was more than happy to help. When I asked if New Year in Sydney at this late notice would be possible, she replied "Absolutely""

"The overall experience was quick and easy. Brenda meet our needs and communication was excellent."

"Offered different alternatives that fitted our travel plans. Listened to what we wanted"

"Worked well with us to plan our Cruise"

"The timing of her responses was excellent. I told her what I wanted, she responded quickly with info with I requested and offered suggestions as well."

"Nothing was a bother had great suggestions"

"Listened to our needs , very informative."

"Friendly and fast responses. Easy to engage with."

"Mike is quick and efficient, my travel arrangements were sorted within 24 hours."

"vey friendly, makes it easy for us"

"Emma greeted me when I entered the door and attended to me as soon as possible...she was friendly..knowledgeable and informative .."

"The efficient and pleasant way in which our requirements were met"

"Lesley is friendly and helpful. She gets on with the job and is quick to respond to any queries."

"Great service, knowledgeable and efficient and lovely to deal with."

"Tania listened to what I wanted and delivered."

"We had previously been in to get a brochure and she gave us her card. So we just popped in a couple of days ago and asked if she was available to see us. We hadn't made an appointment but she spent time with us and took care of our flight bookings to Bali."

"Quick communication, without any pressure in us to make a decision to buy. Lovely to deal with, and nothing seemed to be any trouble for her."

"Lisa listens to what we what in our travel plans and always manages to make it happen. Lisa also offers additional advice as to where and what we should do."

"Megan gave us lots of great ideas on different holiday options with optional activity ideas as well. Megan went above what we expected."

"Robyn made booking our travel so easy. It would have been much more difficult and time consuming if I had done it myself."

"Very good friendly service!!"

"Very quick in responding, and easy to talk to"

"Dhawal was so helpful and very patient with us - 2 elderly customers!"

"Very efficient,very friendly.she was on the ball ."

"Replied very quickly, knew what we wanted as soon as we asked, made it so easy, price was great too."

"gave very relevant information without being prompted"

"Kelly was very helpful, professional and personable to deal with. She gave us several options for our holiday and it was no trouble to her to seek out alternatives for flight schedules, seating and accommodation."

"Claire went above and beyond to find a suitable cruise for the dates and places we wished to visit. Nothing was any trouble to her. Had a happy friendly attitude."

"Megan is wonderful, so efficient and really understood our travel needs and wants. Especially experienced and went above and beyond. I will be booking all future travel with her, I have a disability and she made everything easy."

"Very professional and helpful and so friendly"

"Rachel is very experienced and is happy to look at various options, taking into account client's requirements."

"Chanel is calm and a pleasure to deal with. Very helpful and informative, professional and and made all the plans and bookings a breeze for me , as not a seasoned traveler. Would recommend her in a heartbeat . ??"

"Her response in email were fast, I did not have to Waite for her to get back to me when I had to make changes to our travel documents."

"Emma was very helpful and imfometive. She had lots of patience since we kept changing our minds she responded to emails quickly and changed our quotes accordingly"

"Easy to talk to and clear with what my opinion were for my travel. Good not fault her. And a very big thank you to and the team at house of travel"

"My experience with Ranee Callahan at House of Travel Invercargill was exceptional. She managed to organise my flight home from overseas on very short notice, handling everything with efficiency and professionalism. Her quick response and clear communication during a stressful time made the whole process seamless and stress-free. I truly appreciated her dedication to ensuring I could get home as quickly as possible. This level of service absolutely deserves recognition."

"Lisa replied to my e mail within 24 hours with great suggestions and options."

"I’ve dealt with two other members from the Masterton team and found Josephine to be very approachable and helpful."

"Claire Conroy was very helpful."

"Prompt service, found the right flights for us and provided alternative options"

"Always friendly brilliant service looking after my seating needs and time gaps between flights so there is no worry for me. Also costings are excellent."

"She was welcoming, listened, clear explanations. Gave me options."

"Angela was very proactive once she received our enquiry and managed to save us $3,000 in flight costs by pointing out if we moved our travel dates by one day we would benefit from a much better deal for our flights. This saving certainly made the call worthwhile."

"Great communication, research about destinations and options presented"

"Great at getting back to me and gave me some good options for my trip"

"Nicky makes everything so easy and smooth and has always been so awesome."

"Paul was always available and helped us plan our trip"

"The booking was seamless and the communication was perfect."

"Linley Pearce listened to what I needed and found me the best way to travel to my desired destination. She was efficient, professional and courteous."

"Gary listens to what we want and if necessary is happy to make adjustments to ensure it is suitable for our requirements."

"The knowledge and fast communication and quickly answer and all efforts to help me out with our my needs, and to make what was a little bit hard, very easy on her words and explanations about how to deal with my holiday, she is definitely Gold ????????????"

"Always good service and recommendations for my trips with the dates I provide. Great knowledge across country’s and activities when booking."

"Chris managed the booking process very efficiently"

"Extremely helpful and efficient."

"Totally responsive to my needs and provided multiple options for me to consider. When the options were decided upon came up with alternatives within that final choice that will further enhance the travel experience."

"Friendly and helpful in her phone calls with me. Prompt responding to my emails."

"Danny provided expert advice & listened when I was describing what I wanted for my next holiday. He booked it & I was happy with the result & then he re looked at the booking after I left & sent me an even better deal!"

"Fast and efficient"

"Listened to my needs and made it happen. He was interested in our last trip and did an excellent job with that too. Sense of humour helps."

"Quick easy effortless. Good comms."

"Very efficient and easy to talk to. Quick to respond to my enquiry and arrange mybtravels plans."

"I walked in without and appointment and as always Karen dropped what she was doing to assist me. Always amazing"

"Because she is such a lovely and organised team player at HoT, completely understood what we were after and gave us plenty of options. Quick turn around with comms, and everything was so easy to do. 100% and 5 star service."

"Always keeps in contact regarding our booking and listens to what we require"

"I appreciate the short-notice availability and assistance with the visa process for my husband and me. Your prompt provision of information and ongoing updates regarding the visa were excellent. Your professional and courteous demeanor made communication easy."

"Speedy booking of required tickets."

"Because usual professional very good work"

"Michelle was helpful, efficient and got back to me within the next day with two flight options and appropriate prices"

"Chloe was very helpful discussing the options for our flights and providing recommendations in a fabulous timeframe."

"Suzanne was very prompt and accommodating with any changes we wanted to make with our travel plans. She replied to our emails asap with confirmation of our changes."

"He has patience and works on getting the best price and times for me. Also friendly when answering my questions."

"Peter was helpful and responded promptly with a great offer. He was knowledgeable about the destination and accommodation options."

"Efficient Quick to respond Easy to deal with."

"Carol listen, made suggestion & understood our needs & ideas. She then worked late at night sorting us out the best value flights etc available at the time. I'm sure she will be a great help as we move forward with our plans."

"She went out of her way to ensure all our questions were answered and ensured we got the best deals"

"Laura is a very polite, knowledgeable, understanding person of the Travel industry"

"Very professional and pleasant to deal with and got trip booked no problem. Very happy."

"everything was straightforward"

"Welcoming, friendly and my travel requests were sorted efficiently. Linley listened to me and I didn't feel as though achieving what I wanted was any trouble."

"Yonah very quickly understood exactly what sort of experiences I wanted to have in France and was able to bring her own French upbringing to the fore. Merci Yonah."

"So efficient and helped me decide on wat I was looking into . Always very helpful on planning a trip"

"His friendly manner"

"Great communication, told Liz what I was needing and she put together a great package an it was exactly what I was after, will always use house of travel for all my holidays."

"Asked Charlotte to arrange bookings for our annual holiday to Honolulu. She was straight on to it and we had bookings and flights sorted the next day."

"As always Glen was efficient, clear and helpful."

"She was friendly obliging and made everything work out without any pressure. Listened to what I asked and ended up with good result."

"We had to book last minute flights to attend a family funeral overseas Zoe was amazing to deal with. She really took the stress out of it all, putting flights on hold till we could arrange a passport and funds. Zoe made the whole process so easy"

"She is very pleasant and thorough. She booked everything we asked for."

"Grace was very easy to deal with, going back a forth making sure she answered all my questions and got us the best deal. No pressure to book. I had previously enquired before about another trip which we didnt end up booking, but that wasn't a problem for Grace. Would diffinatley use again."

"Pam goes out of her way to to find tha best flight"

"Good Service and advice"

"Fast, efficient & just understood exactly what we needed without back & forth, he exceeded my expectations first go. He is very polite & pleasant."

"Carla is always friendly and efficient. Within an hour or two she had got my trip essentials all sorted. Very grateful."

"Mairead listened, helpful, when we did some tweaks no problem. Mairead very friendly & has kept us up to date. Plus efficient"

"Knowledgeable, friendly, efficient"

"I could meet with her quickly. She could find flights that were convenient. She always is upbeat."

"Gary negotiated with the tour provider to make sure we had what we thought we should get."

"His knowledge of where we wanted to go was really good. He gave different options to what we had thought about. He also showed us photos of places to visit and stay which gave a better understanding and feel for our holiday."

"* paid attention to my requests, espicially to my seating request needs *provided prompt options on flights, esp ensuring the P Nth / Auck was within the 24 hr required. * I pd on the Sunday pm and my tickets were sent before noon on the Monday. Very pleased. G S."

"Very helpful, informative. Detailed correspondence with options. Warm and friendly"

"Donna was most informative and provided us with all the information we needed. She helped sow seed for other ideas about what we might wish to do and where we might wish to travel."

"She is very helpful Not minding being asked small questions"

"Trudi never seems to get flustered..even though I have a bad habit of asking questions while she still planning our trips..she is a very easy person to deal with."

"Kelly made time for us and listened carefully to our requirements. She researched and found options that we would never have found by ourselves. She responded promptly to our subsequent queries. Great service!"

"Ellie provided good service and the outcome at thus point in time appears to be v. Good."

"She was helpful, and managed my expectations really well. When I had to rejig the trip, it was no problem even though she'd already done a bunch of work. I felt valued."

"I liked her willingness to help and her attitude. She also was very happy to answer questions from to older people"

"Jazmin is very easy to deal with. Friendly and knowledgeable. Have dealt with Ja,min through email as well and they have been answered promptly."

"Good efficient service clearly explaining the options and attention to detail."

"Taylor was happy to answer any questions.. nothing was abother very informative about bali having recently been there ..her knowledge was very valuable booking flights and accommodation.."

"Very friendly, efficient and knowledgable. Able to answer every question professionally."

"She understood exactly what we wanted"

"Rhonda has been extremely helpful and knowledgeable. She has gone above and beyond sourcing travel flights for us."

"Happy to help in any way"

"Friendly Knowledgeable helpful"

"Very nice patient and personal service. Carla provided good advice around potential destinations and clearly knows her business. She then hunted down a good deal. Would totally recommend."

"Torin has helped me organise my overseas travels for the last 3 years and has been amazing at finding appropriate flights within my price range."

"Lisa was very quick to respond to our queries & assisted us to refine our plans. She then offered various helpful suggestions. She then made our bookings. We were very impressed with her professional & efficient manner when dealing with us. She was a pleasure to deal with & we would highly recommend her to anyone seeking travel advice."

"Informative and helpful"

"Friendly and approachable. Kept me well informed throughout the whole booking process."

"Nicole is very patient with helping those of us who choose to travel to out-of-the-way places find the best flights and connections to suit our group. She is interested in the obscure places we travel to and makes helpful suggestions for us to consider."

"Monica gave us great advice that enabled us to narrow down our options of where to stay in Fiji. The Internet is great for background information but nothing beats talking in person!"

"Pieta is a wonder. She’s responsive, and goes beyond what’s expected. We’re so glad she’s on our team."

"Super friendly and extremely helpful. With her own travel experiences she can really help with some choices I didn’t know existed."

"Just a very efficient exchange of emails to ensure we locked in airfares to Europe....as well as an invitation to help with other aspects of our trip"

"Kelly-Ann is incredibly approachable - always makes me feel comfortable even when I have a multitude of questions and changes. She is super professional & knows her role well. I trust what she does and was immediately at ease, knowing she has my groups best interests at heart. Kelly-Ann goes above and beyond & nothing is ever too much for her."

"Very friendly and able to offer expert advice on a range of questions regarding travel options to destination and stopovers."

"Jessica was very pleasant and friendly and efficient. Despite having never met me she was interested in what we had done previously and provided all the information I needed and provided prompt backup via emails."

"She is amazing—she responds to my emails promptly, and she is both friendly and professional."

"Really helpful and knowledgeable. Makes you feel he trying to do his best for you"

"Helen provided us with options for a family holiday very quickly and her email explained the options of rooms very clearly- great service."

"Brydie know what I like, no fuss and always get the best deal!"

"Good quick communication and explained everything well."

"Not so much Max but it was annoying that my Gmail directed his email to me to the Spam folder and I missed caluable days organising my trip. You need to get this fixed."

"David is informative, helpful and has an eye for detail and a huge knowledge of destinations that has helped us plan our holiday to perfection!!"

"Cheryl was excellent and explained the process and very efficiently kept me up to date with confirmations etc."

"Jess responds quickly to emails and messages and always has great suggestion as to where to stop for a few nights"

"She found as the best price for our holiday"

"Robbie listened to what we wanted and fitted a programme to suit. Excellent communication."

"Easy to deal with"

"So easy to deal with, knows what we want and gets it done."

"wonderful customer service from Kelly!"

"She was very helpful and explained everything in detail for a first time traveller to Europe professional amazing"

"Rebecca was friendly and knew what we wanted . Looked at fights which we required certain times for our convenience that we needed.. Booking special assistance which is essential for me."

"Carly is lovely to deal with. Very polite respectful of my situation and always has a lovely smile. She is very patient! This is the second time I have used her for my travel."

"Paul is extremely helpful and friendly. Nothing seems to be too much trouble for him. I changed what flights I wanted several times and he remained patient and kind. He was also able to make some great suggestion for me for my travels. I've booked with Paul several times before and he makes it all very easy."

"He was responsive, listened to my needs, and provided what I needed."

"Very kind, helpful and so accommodating"

"Super efficient with great attention to detail and provided exactly what I needed. Friendly and approachable but with great knowledge of the travel industry."

"She was very helpful as I had to change my booking due to my son no longer being able to travel."

"It’s the first time I’ve had Chris do my booking but not the first time with house of travel. Chris was courteous and helpful and got the job done promptly."

"Tracey has booked previous travels for me and I have been happy with her planning for our holidays."

"Danny does things super promptly. Gets us the best deals. Much better - and consistently cheaper - than taking a punt on a website.Always easy to deal with. Peter"

"Very knowledgeable, efficient, helpful & friendly!"

"Easy to explain what we wanted and Teri understood what we wanted ,answered our questions so we could follow the process Easy."

"Extremely helpful and really paid attention to my requirements. I look forward to meeting up again to get help with additional bookings to make our holiday perfect."

"Quick response time"

"Quick efficient service with our query and booking"

"Susie is professional, friendly and knowledgeable. Her experience is invaluable every time we book flights - always finding a better price than what we can achieve ourselves online."

"Shes great at her job, quick and easy to deal with,"

"Aurelie was very personable and focused on assisting me with doing her best to answer all of my questions and gave me great Customer Service. Which was very much appreciated."

"Quick email replies, excellent suggestions, clear feedback. We've booked ??"

"Steve swapped around my imagined air travel plan, resulting in a better outcome, particularly arranging a much better "time of day departure and eta" for my multi flights for my Australian Easter holiday 2025. All of that , and at a better than expected price!"

"I have dealt with Brigitta for more than 25 years and perhaps 20 trips. If I was not satisfied I would not have done that!"

"Alyssa was excellent with what I asked for she provided me with all I needed to know and the outcome was so successful. Great customer service I would highly recommend her for any travel plans."

"Alicia is very thorough with organising tours and selecting companies that meet my requirements. She is always patient polite and provides a personal approach to all bookings, offering superb advice and options. I would totally recomend her, with great peace of mind."

"friendly, patient, helpful & knowledgeable"

"Got the job done, no problem."

"Always asking clear questions of us and relaying back to us to check we are happy..Quick and efficient plus she's always super friendly and encouraging whilst finalizing our dream holiday."

"Nicci was quick to come back to us on a suggested itinerary and other options as requested."

"Alisha was very pleasant and accommodating. She was vy helpful in searching for flights to and from our holiday destination."

"Very helpful with nothing being a problem"

"She really goes over and beyond what is required/expected to give me options. This makes me feel very valued as a customer, and most appreciative as a person. I like having her input to enhance my travel experiences."

"Very helpful and speedy. Made all changes made within a few hrs of the email request."

"Ease of dealing, knowledgeable and joined in our excitement. Offered hotel options after referral with colleague for Hong Kong stay. Developed travel itinerary after step by step referral to us to ensure it fitted our trip."

"I really enjoyed interacting with Harrie, communication was prompt, friendly and I really felt like they listened to my needs."

"He is very helpful and experienced. Nothing was ever an issue for him."

"My initial query, and subsequent booking were made with someone who unfortunately had to leave at short notice. Carol very quickly picked up on where I was at, answered one or two questions I had, and payment was completed."

"Melissa sorted my travel request promptly giving some good options"

"Ellie had extensively researched my ideas previously discussed in a phone call. She had a lot of the important details already sorted when we met."

"helpful, communicated well, efficient"

"Her personality.Put my holiday just as I wanted on her list. Explained all that I should know."

"Kathie was responsive and offered good options. No trouble to price up some different options for us. Clear communications."

"Easy to talk to. Quickly sorted out what we wanted. Responds immediately to any questions and gives me confidence that we have support with our trip."

"Very nice and simple and very helpful"

"Efficient, friendly and straight on to it, still had our details on file so CC seamless, thanks Alyssa"

"Easy to deal with and good communication with flight changes. Would recommend to others and will use Bridget again for our future trips"

"She is very helpful."

"Lorraine has amazing talent on travel destinations goes way and beyond with service her quick response to emails is great"

"She's accommodating and kind to me. She answered all my queries and concerns"

"Claire listened to my varying requests and gave options to help find a solution that worked well. Keep up the excellent work Claire. Thank you."

"She help with all the questions and with us getting to oz to see our grandchildren. Jo was so helpful. I have a brace that I wear permanently and hate flying."

"Lisa is very friendly and helpful, always smiling and nice to have a chat. Very informative."

"I had specific dates that I had to travel to India. Anna spent considerable time checking out all options for us. I think the solution she came up with is excellent."

"Very friendly, informative and kind"

"Very happy with Kimberley’s service. Prompt replies to emails and very accomodating to our needs. Many thanks as always!"

"Thorough, knowledgeable."

"Lynley understands our travel likes."

"Nicole was well organised and was ready to meet me."

"Jan, continues to excel in customer service. We are currently looking at a travel package in Australia, where the local agents seem to throw up roadblocks in getting bookings excecuted simply! Jan continues to iron things out and keeps us abreast of things with superb communications,etc. The reason we come back to HOT!"

"Great friendly communication"

"We were referred to Brenda, and she live up to expectations. Completed our request promptly, making it stress free and good options, all very easy for us to finalise the booking."

"Very quick, efficient, friendly and helpful. After spending hours trying to plan the best route for a complex trip, and becoming increasingly stressed and confused, we consulted Robyn and she found a solution straight away, including great connection times."

"Very professional and made it super easy and quick to book."

"Shane is brilliant in meeting my requirements, especially as my memory regarding exact details isn'tas good as it used to be. To me Shane is the best!"

"Wendy was very helpful as usual. She got back to me very quickly and sorted out very good flights. She answered all the queries I had."

"Very prompt and helpful response. All the issues fully covered and no follow up required."

"Clear and prompt reply to questions and service."

"The super fast service and clarity"

"Rochelle always gives good advice and knows what I will and won't like."

"Carla is always extremely helpful, efficient, professional and nothing is too much to ask! Carla has helped with my travel plans for many years now . Thank you so much Carla for everything !"

"quick and easy to work with"

"Donna was excellent gave us a lot of tips for the cruise and giving advice what to do and don’t looking out for specials for us we enjoyed talking to her all the best Donna for you excellant service"

"Very helpful and responsive to emails and changes needed. Whole process was quick and efficient. Friendly manner."

"Rachel was very helpful, letting me know all that I need to do regarding visas and getting access to my money while overseas"

"She knows so many details. And always is looking for options . I am with her for years."

"Nigel is always great to deal with for flights and accommodation. He is friendly and professional and comes up with great travel options for me, even though I am only going over the ditch. I'm looking forward to trying him out on a big overseas holiday one day - I'm sure he'll make great recommendations."

"Took notice of our requirements and responded quickly with viable options."

"She knows the flight schedules and layover stops and small tricks and hints to make our holiday so much more enjoyable, we will now just continue to book through her for all our trips"

"Natasha is so friendly and knowledgeable. She has made booking my travel super easy and I feel like I can approach her at anytime with questions."

"Due to family circumstances, I hadn't been able to use Debby for nearly 5 years, but she was initially my husband's Travel Agent back in the early 1990's. Being rather nervous about travelling overseas again and having NEVER actually done the bookings ever before, Debby was just so amazing, reassuring and understanding and my trip was organised, (albeit a small one) by the end of the day, and sent for perusal and confirmation."

"Brendon has been our agent for many years and has consistently shown us how much an experienced travel agent can make travel a much easier and pleasant experience"

"Liz listened to our requests, arranged tours as asked and altered our itinerary to suit our needs."

"Prompt service which gave us what we were looking for"

"Patrick just knew all the answers to all my questions. Very professional and very friendly character. I was so impressed with his ability in his role."

"A friendly manner and an interest to seek out suitable trips.Just being able to express my interests and wishes.I’m a bit slow on technology and Kirsty went the extra mile for me."

"She was very knowledgeable"

"Nicky makes traveling easy, once she has booked it."

"Kelda is happy to listen to our requirements and work with us to get the travel solutions we need. Personal service from the owner of the business means a lot to us as clients."

"Kirsty was very responsive, answering phone calls and emails in a very timely manner and answering all of our questions. This was the easiest holiday I've ever booked!!"

"Anna is Brillant, very helpful in looking at options and following through, very nice and efficient to deal with."

"Finds the best deal to suite time schedule very friendly and knowledgeable always listening to the customer very good communication when you come back from your trip"

"Paula always seems happy to see me.. I suffer with my nerves .. she makes me feel relaxed"

"Dianne is so full of knowledge , and always helping you to have the best programme and prices . Always smiling , she is very very good at her job ."

"Very helpful Attt"

"She was vey knowledgeable and joyful for our holiday experiences and adventures we were booking -she discussed every option required for a less than confident traveller like myself /brought excitement to our travel plans —approachable if we wanted to amend plans last minute which required sometimes a bit of manoeuvring"

"She listens to what we want and provides helpful suggestions."

"personal ph call to check everything"

"Initially talked to Gavin over the phone and then went to his office to complete arrangements. He was very helpful. He pointed out details and made suggestions."

"approachable, friendly, efficient, very responsive, made the process alot easier than it could have been!!"

"Quick to respond"

"Monica ensured that the flight options were clearly explained. She also reinforced that the importance of travel insurance was made clear."

"As usual, everything worked according to the itinerary. Maree always ensures that all t's are crossed and i's dotted."

"Always friendly and remembers me/my name. Quick and efficient at replying to my emails"

"Chris understood my needs and was prompt with responses to my queries"

"Chris's very helpful suggestions"

"Answered all the questions I had"

"Quick and efficient communication, answered all my questions and understood exactly what we needed. Very easy process."

"PROMPT REPLIES AND GREAT INFORMATION GIVEN"

"Her Consistency with finding the right deal for me."

"We found Trudi to be very helpful and knowledgeable. She gave us great advice and was easy to talk to."

"prompt and completely on point"

"There are no words to describe how amazing, patient, and kind Sharon is. Nothing we put to her to sort out she accomplishes it with skill and style."

"Alisha was prompt and gave us options."

"Cherone dealt with my queries very speedily and efficiently. She is very pleasant to deal with and is very responsive and informative in hr email replies."

"Always efficient and helpful"

"Jess was very promt with a quick reply to our enquiry and sorted our flights out very efficiently."

"Amazing to deal with, and was very patient with me."

"Teri listened to my request and was prompt with our quote and subsequent booking. Had good suggestions and now it's wait time until we travel."

"Rhonda has been very helpful - she secured a spot on the trip I was hoping to do and also found affordable travel options which I'm very pleased about. She is knowledgeable, helpful, and friendly. The only suggestion would be to re over emails prior to sending as there are font changes, typos, and incomplete sentences relatively frequently (perhaps from copy-pasting?). Still a great service."

"My daughter had Kate help her with a trip to the States earlier this year and I was super impressed with how great she was with that trip. So when I contacted her regarding the trip we wanted to take next year I knew shed be good but far out she's been absolutely amazing!! So on the ball and organised and her advice and knowledge is awesome. She had the itinerary and flights sorted with in 48 hours and tours booked. Just excellent."

"Minakshi found AirNZ flights not listed on their website that were perfect for my needs."

"Prompt, knowledgeable, efficient & friendly services."

"Gaylene was very friendly, helpful with advice and options, and prompt with responses. I felt informed and able to make a decision easily"

"Helen is professional, efficient, and very easy to work with. I have faith in her expertise."

"Very friendly and helpful"

"she always listens & helps- she's fabulous"

"Fast, efficient. Great communication. Adrienne kept us up to date with all the information. Absolute superstar"

"We have used Liz before and she is totally professional and helpful with anything that we ask about."

"Sindy is a total professional, she is efficient and knowledgeable. Whether I am dealing with Sindy regarding a group of 20 people, or my personal travel, I experience the same high level of service. I frequently recommend her to my friends and colleagues"

"Very friendly and polite. Nothing was a problem for her to answer or research. She organized a great trip within the budget I provided."

"Nothing is a bother"

"We really appreciated the warm friendly welcome Sharon gave us and the way she helped us with our travel arrangements. We were really grateful. Now looking forward to our trip."

"Great communication, answered questions we had, got us reasonable rate on proposed travel & followed through on all we needed."

"Her professional. manner and attention to detail gives one every confidence of a satisfactory outcome."

"Extremely helpful, very professional and friendly to deal with"

"Vikas was very helpful, friendly and accomodating. He walked us through all the possible options, patient with our queries and mindful of our travel needs and budget :)"

"Prompt responses to emails and effortless"

"Excellent and timely communication. Fully understanding what we required for our trip on the Ghan"

"Very responsive"

"Brydie was amazing. This was all our 1st time cruising and we asked her so many questions. She was so patient and everything was well organized. Brydie gave us exceptional service."

"Knowledge Prompt appt Personable"

"He listened to what we wanted Gave us some very helpfull and knowledgeable advise. He didnt rush us and made our trip planning enjoyable."

"Great communication and quick turn around on queries. Also gave us options which we had not considered"

"He was helpful had knowledge of where we were going,gave us options was in contact regularly and overall just helpful"

"Everything well explained & laid out"

"Angela's customer service is excellent. Very helpful, friendly."

"easy to talk to, has a sense of humor, and was knowledgeable with all i required"

"Taylor understood what we wanted so her recommendations suited us without having to go back and forward a lot. She was very responsive as well, anytime I sent an email with a query or question she responded within a couple of hours."

"Our travel plans were very last minute considering the length and destination of our trip and Naomi pulled through very quickly with multiple options for us to chose from"

"She was very helpful, friendly and responsive."

"Debra-lee always greeted me with a smile and was excited and enthusiastic when discussing my travel arrangements. My emails were responded to almost immediately"

"She's good at her job"

"She was very pleasant and knowledgeable and I was amazed at how quick my travel was arranged and completed. I still have 4 mths before I begin my adventure so hopefully everything will run smoothly which I am sure it will."

"Was able to help us with everything and very patient despite our banks wanting to keep our money"

"Having dealt with Rachael previously, I had complete confidence in her abilitiy to arrange for me the best flights, for th best price, for the times I provided. Her communication is excellent and is a pleasure to deal with."

"Very calm and patient Showed interest in our plans"

"He is very professional yet friendly. He completes tasks required in a timely manner. Always helpful with information."

"Jenny was extremely helpful, knowledgable, friendly & patient with my endless questions when I rang to enquire about the trip I was initially just contemplating but am now very much looking forward to with my husband. I haven't travelled overseas in about 10years so my booking anxiety was high & Jenny made the decision making process easy. I very much appreciated her time & effort!"

"Expert knowledge about Bali and where to stay to suit interests"

"Sindy very quickly was able to give me a couple of choices of flights. One was cheaper but with long waits and overnight hours. The other was dearer but much better times and no overnight stop. I chose the dearer one."

"Gavin is very easy to work with and has a sense of humour which is essential in our Lifes. He always checks which is most important. We have used him over some years and always the same. Keep up the good work Gavin."

"Robyn was extremely helpful, friendly and knowledgeable about the options available to me. And super responsive to emails. She made the whole experience as stress free as a possible while also giving me lots of great options to choose from."

"Very easy to deal with and came back to us with very prompt replies"

"Natasha understood what our phoned request was about, she was back in contact with all the information promptly. and the whole booking process was made easy."

"Very friendly and helped us as much as we expected. Looked for the best priced fares to suit us."

"Great communication. Easy process. Friendly, and a real sense that she wants to make sure that everything is as you want it to be, and that you will have a smooth and hassle-free experience."

"Torin has ben incredible and also works very fast. Am so happy with how he helped us recently. Most appreciative"

"She was very professional & prompt to respond....booked trip exactly what we wanted"

"Travel plans were booked very promptly with great interaction"

"Prompt service, knowledgeable."

"Efficient, professional. Gave full and complete information"

"Ange, went out of her way to make sure we had all the options to chose from."

"Very very efficient and everything very easy to follow"

"Alison is the Consumate agent ...Brilliant"

"I have now used Liz a number of times to plan my itinerary and she has always been excellent and gracious."

"Fast reply on emails , no fuss, knowledgeable."

"Her approach right from the first contact has been nothing but amazing. She gave us the Confidence to leave all our queries in her hands. Her knowledge and experience shone through"

"Excellent engagement. Friendly,listened,willing to alter things. Pleasant manner."

"Lisa was excellent. We had made enquiries with another agency however after a couple of weeks with very little contact, we contacted Lisa for our requirements and we had the quotes and whole travel booked within 2-3 days."

"Jenny is superb. Her knowledge and experience and ability to connect everything we wanted together has made for a great trip plan. Her attention to detail and care for us as people is outstanding. She certainly goes above and beyond."