Bordeaux
Cruise
from $14,485 per person based on share twin
- Includes savings of $3000 per couple*
- Interested in different departure dates? Let us know!
- Travel 13 Apr - 26 Apr 27
Bordeaux to Madrid
Discover the charms of Normandy on a journey that takes you along River Seine between the City of Light and the English Channel. This splendid waterway cuts through the heart of Paris, before winding its way along some of the most celebrated sites in northern France.
Be immersed in the unique culture and traditions of Normandy, learn about its fascinating history, and admire the spectacular scenery on the only 10-night cruise along this stretch of river. Explore the sombre legacy of WWI at the Somme Battlefield, visit the home of the impressionist art movement as you feel inspired by the house and garden of Monet and uncover the legendary tale of French heroine Joan of Arc. Explore the grand château that was once home to Napoleon and walk in the footsteps of King Richard the Lionheart at Château Gillard. Balance out the history with meanders through storybook villages, sampling delicious French fare from cheese to calvados. Two extensions show you even more of Europe. Enjoy an additional three-day stay in Paris to go deeper into the City of Light and spend four days in London to admire royal palaces and see a West End show. Luxury accommodation, included transfers and a Scenic Tour Director make for seamless travel.
Welcome to the city of Bordeaux, at the heart of one of the world’s most famous wine regions. It’s famous for its’ 18th century architecture that inspired the design of Paris, for which it has since been recognised with World Heritage status. The landscape is also dotted with beautiful castles.
Step on board the luxurious Scenic Diamond to cruise the waters of the Gironde, Garonne and Dordogne. Meet your fellow guests and toast to the start of an exceptional journey. The ship will remain docked in Bordeaux City overnight, giving you time to join the locals for a glass of wine by the water.
Admire the tranquil riverside scenery as you cruise towards Libourne this morning. After lunch, join a tour to nearby Saint-Émilion. This World Heritage-listed village has thousands of years of history and beautifully preserved medieval buildings. Explore the unique Monolithic Church, which is mostly underground and carved directly into the limestone.
This evening your Scenic Space-Ship will be docked overnight in Libourne, a beautiful 13th century port and winemaking capital of northern Gironde. Take a moonlit stroll along the river or visit one of the city’s many cosy pubs and wine bars.
Wake early this morning to enjoy the tranquil landscapes. Today, spend some time exploring Libourne and its surrounds.
Scenic Freechoice:
Today choose from the following Scenic Freechoice options.
Walking tour of Libourne: Take a guided tour of Libourne, delving into its rich history linked to the trade of wool, wine, salt and wood. As you explore the charming streets, your guide will reveal stories of the town’s vibrant past. Admire the enchanting 16th century maison de maître, or townhouse, and the striking Gothic church, distinguished by its soaring stone spire that reaches 71 metres into the sky.
Wines and vineyards of Saint-Émilion: Journey through the bucolic countryside of Saint -Émilion to one of its famous vineyards. Explore the property before tasting some of the Châteaus exceptional wines, which are primarily red blends dominated by merlot and cabernet franc grapes.
Secrets of the Dordogne - Château de Vayres legends: Château de Vayres is a remarkable historic monument that showcases a fascinating blend of medieval, Renaissance and 17th century architecture. Admire an impressive collection of tapestries and period furnishings, all brought to life through a guided tour giving insight into the châteaus rich history and its role in regional power struggles.
Cycling from Libourne: Cycle from the port of Libourne through the rolling hills, vineyard-covered slopes and medieval châteaux of Fronsac. En route stop for a refreshment with sweeping view over Libourne.
Paint and pour: Welcome a talented local artist on board Scenic Diamond and join them for an inspiring art class on the Sun Deck, where creativity meets breathtaking panoramic views. Learn the delicate techniques of watercolor painting, from mastering brush strokes to blending colours, while sipping on local wines.
Set sail this afternoon for Pauillac, where you’ll dock overnight.
Set on the Gironde estuary at the heart of the Médoc wine route, Pauillac is surrounded by some of the best vineyards in Bordeaux. The town itself is quiet with elegant architecture that speaks to its powerful past in the winemaking industry.
Scenic Freechoice:
Today choose from the following Scenic Freechoice options.
Médoc wine tasting by coach: With more than 16,000 hectares of vineyards across eight appellations, Médoc is home to the iconic ‘Route des Chateaux’, or ‘Route of Castles’. On this coach tour you will travel through this picturesque region to a local winery and enjoy a tasting of their wines.
Médoc wine tasting by bicycle: Discover the spectacular Médoc countryside by e-bike today on this active tour that takes you past many grand aristocratic châteaux in the world’s leading red wine producing region. Afterwards, sample the region’s finest at one of the prestigious estates.
Scenic Enrich
Classical Concert at Château d'Agassac: Set in spectacular surrounds in the Médoc countryside, Château D'Agassac dates to the 13th century and is one of the oldest winemaking establishments in the region. Enjoy a glass on arrival and soak in the ambience of this magnificent property as live musicians perform classical masterpieces for your exclusive enjoyment.
Relax on board as you cruise towards Cadillac. You could enjoy a massage^ treatment or learn more about French cuisine in the Scenic Culinaire cooking demonstration.
Cadillac was founded in 1280 and retains many of its grand historic buildings. In 1701 French explorer Antoine de la Mothe, sieur de Cadillac took his name from the town and established the port of Fort Pontchartrain du Détroit, which would become modern day Detroit where the American auto industry began. The Cadillac car is named in his honour.
Scenic Diamond will be docked in Cadillac overnight, so you can appreciate its quiet village charm after the other tourists have left for the day.
Cadillac is close to the Sauternes wine region, which is known for its sweet, fortified styles. Today, choose between a variety of experiences in the region surrounding Cadillac, from its peaceful countryside to its historic castles. With a full day here, you have the option to choose multiple excursions.
Scenic Freechoice:
This morning, choose from the following Scenic Freechoice activities.
Sauternes by coach: Drive through the picturesque Sauternes region. Along the way, expert guides share insights into the intricate winemaking process, from the careful harvesting of botrytised grapes to the skilled techniques used in fermentation and aging. Enjoy a guided tour of a local wine estate followed by a tasting.
Sauternes by bike: If you are feeling active, choose to cycle through the rolling vineyards of Sauternes to visit a local wine estate for a guided tour and tasting. The trail is mostly flat and you’ll cycle for around two hours, including rest stops.
Scenic Freechoice:
This afternoon, explore further with the following Scenic Freechoice activities.
Roquetaillade Castle: Château de Roquetaillade is a magnificent medieval fortress with a history stretching back to the 8th century when Charlemagne reputedly built the first wooden fort on the site. Tour the ancient castle, which has been inhabited by the same family for more than 700 years. Biking in the Loupiac wine region: Join a local guide as you cycle the lush landscapes of the Gironde in the wine region of Loupiac, from where you can admire the breathtaking Château Benauge. You’ll ride through gently rolling backroad to Sainte-Croix-du-Mont for an impressive view of the region
Château Toulouse-Lautrec: Accompanied by a knowledgeable guide, you will explore the rich history of the château and delve into the life of its most famous resident, Henri de Toulouse-Lautrec. You’ll have the rare opportunity to wander through the rooms, including the artist’s private apartments, which still showcase some of his remarkable artworks.
You’ll return to Bordeaux City today to discover more of its culinary and cultural delights. Foodies will relish the opportunity to visit a local market with a Scenic chef before an interactive demonstration on board in Scenic Culinaire. There are also options for military buffs and active travellers.
Scenic Freechoice:
Discover more about Bordeaux with one of these excursions:
Guided tour of Bordeaux: Join your local guide on a tour of Bordeaux. Discover the highlights of the city by coach and on foot whilst learning interesting facts about the city’s history, culture and way of life. Admire the magnificent Gothic cathedral, Place de la Bourse and Cailhau Gate, before some free time to explore on your own.
Cycling tour of Bordeaux: Pedal through historic Bordeaux on a guided cycling tour. Cross beautiful bridges, admire sites such as the Royal Gate and the Palais Rohan, and ride through beautiful public gardens. Sample delicious treats such as canelé, a custard cake.
Shop with a chef and Scenic Culinaire: Join one of Scenic’s on board chef at a local food market to shop for and taste the best ingredients this region has to offer before returning to Scenic Diamond for a cooking demonstration in Scenic Culinaire to learn the art of French fare. This activity is not available on Mondays, as markets in France are closed.
Bordeaux in the shadow of WWII: Step back in time and uncover Bordeaux’s dramatic World War II history on this immersive walking tour. On an unforgettable journey through the city’s most turbulent chapter, you’ll uncover new stories of resistance, sacrifice, and survival beneath the polished surface of Bordeaux’s charm.
Back on board, your Cruise Director will organise a special treat for you, with a tasting of fresh oysters delivered straight from the waters of Arcachon Bay.
Scenic Enrich
Bassins des Lumières: After the doors have closed to the public, you will be welcomed with a glass of Champagne to Bassins des Lumières, Bordeaux’s former WWII submarine base, now an impressive digital art installation. Be treated to an exclusive show, customised and curated just for Scenic guests.
Continue your exploration of Bordeaux today with a variety of intriguing options. The moniker 'Sleeping Beauty' or La Belle Endormie was given to Bordeaux when industry was moved to the outskirts and the city was all but abandoned. In the late 20th century, the city was revived and restored to its former glory. The city centre was pedestrianised, limestone was revealed under blackened facades, and Bordeaux was listed as a World Heritage site with more than 300 structures declared historical monuments.
Scenic Freechoice:
Choose how you want to explore today with one of these Scenic Freechoice excursions:
Cité du Vin museum: Take a local tram to the Cité du Vin museum where you’ll enjoy an engaging and interactive journey of wine discovery. With nearly 20 themed exhibits, you’ll gain new perspectives on the global journey of wine across different times and cultures.
Tour Bordeaux by motorbike & sidecar: Join your host as you ride through Bordeaux in the side car and/or on the back of a motorcycle. Beginning in the historic Chatrons district, you’ll see the stylish Rue Notre Dame, explore the riverside quays along the Garonne and cross over to the right bank to visit vibrant Saint-Pierre.
Visit Arcachon: Join your local guide for a walking tour of the charming bayside town of Arcachon, renowned for its charming seaside atmosphere and unique architectural style. Your tour ends near the Baltard Market, where you’ll have free time to savour local delicacies and seafood fresh from the Atlantic.
Eleanor of Aquitaine - Story of the Queen who ruled France and England: Step into the world of Eleanor of Aquitaine, the most powerful and influential woman of the Middle Ages. No other woman before or since has held the crowns of both England and France. This immersive journey through Bordeaux’s historic heart makes Eleanor’s extraordinary legacy come alive.
Later, enjoy time at leisure on board as you cruise towards Bourg.
Your luxurious Scenic Space-Ship will be docked in Bourg today, a picturesque town set on a rocky promontory. It began life as a defensive château in the 12th century and has expanded over the centuries. Today, it’s a maze of ancient alleyways, moats and bell towers on the banks of the Dordogne.
Scenic Freechoice:
Today, choose from the following Scenic Freechoice activities.
Bourg with Carriages Museum: Your guided walk will lead you through the village’s charming streets to the bustling main square. Explore the historic Citadel, a symbol of the village’s strategic importance through the centuries, and then step inside its grounds to visit the fascinating Horse Carriage Museum.
Historic Saintes: Take a tour of Saintes, a charming town that’s steeped in 2,000 years of history. Admire the Arch of Germanicus, a testament to its Roman past, and the World Heritage-listed Saint-Eutrope Basilica. This immersive walking tour offers a blend of Roman history, medieval architecture and local charm on this tour exclusively available for Scenic guests.
Full day excursion to Cognac: The fortified city of Cognac is renowned for producing some of the world’s finest brandy. Enjoy a guided walking tour of the town, an included lunch, and tour the estate of famed Rémy Martin before sampling some of the Cognacs.
This morning you will arrive in Blaye, set at a strategic position on the confluence of the Dordogne and Garonne rivers. Most famously, this petite hamlet is home to a World Heritage-listed citadel that was constructed to protect Bordeaux city from enemy attacks.
Scenic Freechoice:
Today, choose from the following Scenic Freechoice activities.
Walking tour of Blaye: Join a local guide to stroll through the charming town of Blaye, proudly recognised as a World Heritage site. Walk through the town’s most iconic feature, the impressive 17th-century Vauban Citadel, and through picturesque streets that reveal its historical significance, cultural traditions, and architectural treasures.
Active walking tour of Blaye: Tour the fascinating Citadel of Blaye on an active walking tour with a local guide. Gain an understanding of the defence system created by the famous architect Sébastien Vauban.
Cycling along the Captain’s Road: Join an active cycling tour along the Captain’s Road, named in honour of the WWI Captains who chose to purchase their homes along this beautiful stretch of waterway in the early 20th century. Pass charming riverside villages, the ruins of ancient villas, splendid manor houses and limestone quarries.
Visit Château de La Roche Courbon: Originally a fortress, Château La Roche Courbon has been transformed over centuries and is now an elegantly restored Renaissance château. Family owned and still inhabited, this beautiful property and its superb gardens will allow you to leap back in time.
Board your included flight from Bordeaux to Madrid. Upon arrival, transfer to your luxury hotel. Settle in and explore the city at your leisure.
Enjoy a tour of Madrid with a local guide this morning. You’ll explore the 17th century Austrian Quarter, the Sabatini Gardens, and the famous Cibeles and Neptuno Fountains. There will also be stops to see a traditional bullfighting ring that have been engrained in Spanish culture for centuries, admire a panorama of the Royal Palace and visit the unique Templo de Debod, an Egyptian temple from the second century BC that was given to the city by the Egyptian government.
This evening, join your fellow guests for a delicious dinner in a local restaurant.
Today spend a full day delving deeper into the charms of Madrid or travel further afield.
Scenic Freechoice:
Today chose how you want to explore with the following Scenic Freechoice excursions:
Excursion to Toledo: Take a journey into Spain’s rich multicultural heritage in Toledo, where Christian, Muslim and Jewish traditions have coexisted for centuries. Take a guided walking tour of the ancient walled city, with its stunning medieval architecture, cobbled streets, historic gates like Puerta de la Bisagra, and bustling plazas such as Plaza del Zocodove.
Tastes of Madrid walking tour: This morning let your local guide introduce you to the flavours of Madrid. Walk through the streets tasting local cuisine as you go. Make a stop at the bustling Mercado de San Miguel, where vendors sell gourmet tapas, cheeses, and sweets, to learn about the importance of Mercadon in Spanish culture. Move around the buzzling streets to taste various local produce including jamón ibérico (cured Iberian ham) and pinchos (traditional open faced sandwich), while learning about their history.
Spend the afternoon strolling the fashionable boutiques that adorn the city centre’s many plazas, relaxing in one of Madrid’s manicured gardens or simply exploring the surrounding area at your leisure.
After breakfast, transfer to Madrid airport to continue your travels, taking with you memories of a truly unforgettable journey.
This itinerary is a guide only and may be amended for operational reasons. As such, the itinerary may operate altered from that stated above. Please refer to our terms and conditions.
Luxury queen size slumber bed with pillow menu, Scenic Sun Lounge, Marble bathrooms with luxurious bathroom amenities Complimentary mini bar, Mac-mini infotainment system with complimentary movies on demand, Hairdryer, alarm clock, telephone, In room safe, International power sockets, Luxury bathrobe and slippers, Nordic walking sticks, Butler service, Complimentary laundry concierge, Shoeshine service, Early morning tea/coffee service, Beverage service in your private suite
Bordeaux
from $14,485 per person based on share twin
Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 09 Sep 26 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. Note some categories of Oceanview or Balcony may have obstructed views. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special nonrefundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, we aim to give an indication of these where possible, but unfortunately you cannot prepay this aspect of the hotel rate and must settle at check in. Saving amounts reflect a discount from the published best price fare at time of publication. Where Onboard Gratuities are not included, we aim to give an approximate value but these are subject to change and are indicative only. ESTA Visas are required for itineraries visiting the UK, USA, Canada, India, China, Vietnam, Bali, Schengen states & Sri Lanka. Visa costs are not included. If travelling on a non-NZ passport other visas + NZ re-entry permits may also be required, please check with the applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers.
Scenic Cruises T&C's:
*FULL PAYMENT REQUIRED 10 MONTHS PRIOR TO DEPARTURE. Dollar Discount is available on select cruises and departure dates and are strictly limited. Applicable to all cabin types. Offer cannot be combined with any other Earlybird or Super Earlybird. If booking within 10 months, full payment is required within 30 days.

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How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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