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Europe & Mediterranean

Lisbon to Civitavecchia (Rome)

Journey through the heart of Southern Europe on a captivating voyage from Lisbon to Civitavecchia. Discover the sun-soaked shores of Málaga and Cartagena before crossing the Mediterranean to the glamour of the French Riviera in Villefranche-sur-Mer and the picturesque harbour of Portofino.

Explore the timeless beauty of Tuscany from Livorno, wander the charming coastal town of Porto Santo Stefano, and conclude your journey in Rome, one of the world's most iconic cities.

Blending Mediterranean elegance, historic treasures, and spectacular coastal scenery, this voyage is a feast for the senses.

Departs

  • 3 Apr 27 flying from Auckland, New Zealand
  • 6 Apr 27 | 2 night Lisbon Hotel stay + 10 night cruise sailing from Lisbon

Deal Inclusions

  • Return economy class flights from Auckland
  • 2 night Lisbon Hotel Stay
  • 10 night Luxury cruise onboard Silver Nova

All-Inclusive Plus Package

  • Luxury all‑suite accommodation
  • Personalised butler service for every suite
  • All gourmet dining, including specialty restaurants
  • Premium beverages, including champagne, wines, spirits and minibar
  • In‑suite dining and 24‑hour room service
  • Immersive S.A.L.T. culinary experiences (on selected ships)
  • Gratuities included
  • Complimentary Wi‑Fi
  • Enrichment lectures and onboard entertainment
  • Use of shipboard amenities, including pools, lounges and fitness centre
  • All-inclusive Plus fare, you have a $690 per guest shore excursion credit available to book shore excursions.

Cruise Itinerary

06 Apr 27
00:00 - 19:00

A glorious mosaic of beauty, freedom, and authenticity, Portugal's capital is a stirring artwork of a city. Known for the seven hills it spreads across, and its stirring fado music, Lisbon is a pastel-colored blend of houses and beautiful tile artworks - and this creative city strikes a perfect harmony between natural and manmade beauty. Stroll along Alfama's steep, cobbled streets as you explore one of the city's oldest neighborhoods - where each house and door could be its own photograph. Look for the decorative tiles, with the distinctive blues and whites of Azulejo ceramics, and visit the dedicated museum to learn more. Afterward, wind up to São Jorge Castle, where views out across Lisbon's red rooftops unravel. Just one of many majestic viewpoints, you can also seek out Miradouro da Graça for perhaps Lisbon's finest panorama, with the copper-colored suspension bridge stretching over sparkling water beyond the sea of buildings. The elegant Tower of Belém rises in the Tagus estuary and is a historic defender of these shores. The grand, carved cloisters of Jerónimos Monastery spread out close by, and there's another UNESCO-recognized location close by at Sintra, where a colorful town is set amid thick gardens and towering mountains - capped by the royal Pena Palace. Later, relax and take a quick break to drink Ginjinha, a cherry liqueur made from chocolate cups instead of coffee. Lisboetas have a sweet tooth, and the famous Pastel de Nata's crumbling pastry and caramelized custard topping is the essential accompaniment to any coffee stop.

07 Apr 27

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

08 Apr 27
07:00 - 18:00

Bathing in the Sunshine Coast's stunning subtropical climate, and laying out endless spectacular beaches, it's no surprise that Malaga is one of Spain's most popular cities. The already impressive cultural appeal of this holiday city has skyrocketed over recent years, and with a storied old town and Moorish fortifications, Malaga has a lot to offer. Nearby, you can recline on the renowned beaches of the Costa del Sol, or venture inland to discover the Moorish treasures of Granada and Cordoba. La Malagueta beach is Malaga's spacious urban beach, perfect for a sunbathe and a dip in the warm water, before enjoying seaside cocktails or seafood tapas in the restaurants nearby. Malaga and the Costa del Sol may be best known for glorious weather and beaches, but Malaga can now stake a genuine claim as an artistic powerhouse too. Visit the renowned Picasso museum - housed in the artist's birthplace - before exploring the freshly opened outpost of the Pompidou Centre. The art also spills out onto the streets in the colorful Soho district - splashed with vibrant street paintings. Known as La Manquita - or the one-armed woman - the city's cathedral rises over the historic old town. Its huge bell tower stands tall, but an accompanying second tower was never completed - hence the nickname. The Alcazaba fortress palace looms over the waterfront and forms a spectacularly preserved remnant from the era when the Moors controlled the Andalusia region. Discover more of the Arabic influence by visiting Granada's Alhambra palace, or Cordoba's La Mezquita mosque. Together with Seville's converted cathedral, the cities form Andalusia's Golden Triangle of Moorish wonders.

09 Apr 27
09:00 - 18:00

On the crossroads of mighty cultures, this Murcian port has endless ancient stories to share. A valuable natural harbor attracted many civilizations to this sun-bathed, southeasterly setting - following its foundation by the Carthaginians in 227 BC. Blending the imprints left by countless cultures on this global junction, the presence of everyone from the Vandals to the Phoenicians and Moors can be felt as you explore, walking between ruins and celebrated modernist architecture along Calle Mayor. Cartagena is crowned by the soaring Castillo de la Concepcion - rise to the stout castle aboard a panoramic lift. Inside, look through reams of archaeological treasures, or admire the rolling views down over the port and across the waters. Watch out for the electric blue peacocks who strut flamboyantly. Cartagena's emergence as a visitor destination coincided with a stunning discovery in 1988 - the bowl of a gloriously preserved Roman Theater. Enter to sit among the grandiose ancient venue, so evocative, you can't help but imagine the historic performances that have graced its stage. Wander the breezy waterfront, looking across the narrow strait towards Africa's distant haze, and spotting gleaming warships. Cartagena's perfect harbor means it has been one of Spain's oldest strategic navy positions since the 16th century. Settle to enjoy the joys of tapas in lively bars - sampling crisped paella, squid and honeyed-eggplant. Easter's Semana Santa festivities are typically lively here, as hooded processions, lavish floats, and somber fiery displays roll through the streets.

10 Apr 27

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

11 Apr 27
08:00 - 23:00

The setting for Michael Caine and Steve Martin’s hit movie "Dirty, Rotten, Scoundrels", this tiny fishing port is one of the jewels of the Mediterranean. A beautiful, long (albeit narrow), sandy beach gives way to a picturesque port, flanked by a pedestrian village. Above which soar the Maritime Alps, which in turn stretch into sapphire blue skies. If that sounds ideal it’s because it is. Villefranche is not only emblematic of the iconic Cote d’Azur, but of France itself. To say Villefranche is pretty is something of an understatement. You start by strolling the port with its busy waterfront bars and restaurants before taking a left into the labyrinthine village itself. Here, you’ll find the usual jumble of souvenir shops, local art galleries, and more cafés serving industrial strength expressos lining the shady streets. A train station is well located offering day trippers a chance to enjoy the other nearby hot spots, such as Monaco and even Italy to the east, and Nice and Cannes to the west. Art lovers will undoubtedly want to visit the glorious Chapelle de Saint Pierre des Pecheurs, Jean Cocteau’s inspiring church. What it lacks in size – its tiny – it more than makes up for in art, with practically every surface painted with a Cocteau masterpiece. Nearby Menton (just six stops on the train) has a wonderful museum dedicated to the artist that is a must-see. You might want to stroll up to the Citadelle, a 16th century ex-military outpost that today offers exceptional views of the bay.

12 Apr 27
08:00 - 19:00

Effervescent and exclusive, Portofino rests on a privileged peninsula. Lavish yachts mingle together, seeking out coveted berths in the harbor, while gelato drips onto the stone-paved streets in this, the most alluring and glamorous town of the Italian Riviera. This section of the Ligurian Coast is a protected area, and home to some of the country's most picturesque, and jaw-dropping scenery - which is best viewed from the deck of a sailing boat. Crisp white villas roll out across the verdant green hillsides, surrounded by laden vineyards and olive groves. Down in Portofino itself, the buzz of chatter and the clatter of cutlery, provide the soundtrack to busy terrace bars and restaurants, which serve up fine food and delicious sea views. Portofino's achingly beautiful harbor arcs around the lapping waves, with a warmly-hued waterfront of peach and apricot colors - which also adorns postcards and promotional travel guides of Italy. For the authentic Portofino experience, sail out onto the tranquil waters of the Gulf of Tigullio, to mingle amongst the privileged at play, or settle back in the shade as you take aperitivo on the picturesque waterfront Piazzetta. Here you can sip the famous Ligurian wines, and stave off hunger with focaccia con il formaggio - or platters of fine cheese and hams. Deeper into Portofino, you'll find artisans crafting their wares and weaving together lace, or you can ascend to viewpoints like the lemon-shaded Church of San Giorgio, to look over the pretty jumble from up above. A wander out along the headland to the tapering tip of the peninsular, rewards with the views of Portofino's iconic white lighthouse beaming out light and welcoming ships to this slice of Riviera heaven.

13 Apr 27
08:00 - 00:00

There are few more elegant places to salute the sunset than Terrazza Mascagni, Livorno's refined chessboard piazza. A historic port, and a beachy gateway to Tuscany, Livorno welcomes you ashore to explore this enchanted Italian region's sun-soaked beauty, rich flavors, and world-renowned fine art. Stay in Livorno to explore 'Piccolo Venezia', or - Little Venice - a quarter of the town that's laced with canals, little marble bridges, and plenty of tempting eateries. With its bustling market, fortresses, and iconic waterfront, there is plenty to keep you busy here, but most will be tempted to venture inland to explore more of Tuscany's many charms and artistic wonders. Test your nose, as you breathe in the subtleties of Tuscany's vineyard-draped scenery and visit wineries showcasing the best of the renowned flavors of the Bolgheri wine-growing area. Or head out to Prato, where you'll find tightly woven textile history. Pisa's showpiece tower is within reach, as is Florence's city of immense and imaginative Renaissance beauty. Admire the delicate carving of Michelangelo's masterpiece, the David statue, and note the provocative stance as he casts a dismissive glance towards Rome. Stand before the city's majestic black and white cathedral - the Cathedral of Santa Maria del Fiore - with its colossal brick dome. The view down over Florence's river and grand dome from Piazzale Michelangelo, meanwhile, is one of Italy's finest. However you choose to spend your time in Tuscany, you'll discover an artistic region, filled with beauty designed to appeal to every sense.

14 Apr 27
00:00 - 19:00

There are few more elegant places to salute the sunset than Terrazza Mascagni, Livorno's refined chessboard piazza. A historic port, and a beachy gateway to Tuscany, Livorno welcomes you ashore to explore this enchanted Italian region's sun-soaked beauty, rich flavors, and world-renowned fine art. Stay in Livorno to explore 'Piccolo Venezia', or - Little Venice - a quarter of the town that's laced with canals, little marble bridges, and plenty of tempting eateries. With its bustling market, fortresses, and iconic waterfront, there is plenty to keep you busy here, but most will be tempted to venture inland to explore more of Tuscany's many charms and artistic wonders. Test your nose, as you breathe in the subtleties of Tuscany's vineyard-draped scenery and visit wineries showcasing the best of the renowned flavors of the Bolgheri wine-growing area. Or head out to Prato, where you'll find tightly woven textile history. Pisa's showpiece tower is within reach, as is Florence's city of immense and imaginative Renaissance beauty. Admire the delicate carving of Michelangelo's masterpiece, the David statue, and note the provocative stance as he casts a dismissive glance towards Rome. Stand before the city's majestic black and white cathedral - the Cathedral of Santa Maria del Fiore - with its colossal brick dome. The view down over Florence's river and grand dome from Piazzale Michelangelo, meanwhile, is one of Italy's finest. However you choose to spend your time in Tuscany, you'll discover an artistic region, filled with beauty designed to appeal to every sense.

15 Apr 27
08:00 - 19:00

A summer escape for Rome's historic elite, the stacked waterfront of Porto Santo Stefano is a secluded taste of idyllic southern Tuscany. Physically closer to Rome than Florence, the city is strung to Italy's western coast by two sandy harnesses and sits on the unique peninsula of Monte Argentario - which was once an island. Flamboyant pink flamingos and herons stroll through the encased lagoon, while Porto Santo Stefano's waterfront hums with clinking cafes and strolling visitors. The luxury yachts in the harbor show that Porto Santo Stefano has lost none of its luxury appeals, and with beaches, wild hikes, and waterfront beauty, it continues to lure visitors to this secluded escape. Known for its fishing and cuisine - which is based on heavy use of the Tyrrhenian Sea's juicy bounty. Stroll to Piazza dei Rioni for a dripping lemon gelato, or wander the streets noticing the lingering World War II damage - the city was heavily bombed during the conflict. Fortunately, the historic, star-shaped, Spanish fort was spared, and it still watches out resolutely over the waters. Built during the Napoleonic Wars, it fortified the exposed town against pirate raids and offers beautiful views over the old town's terracotta roofs. Rugged coastline falls to secluded beaches, with a wilder, unkempt charm. Sail the coves - seeing cascading olive groves - or island hop to Giglio and Giannuti, which lie 12 miles from shore, and can be seen from the monastery-topped Argentario Mountain. On the other side of the promontory, you'll find Porto Ercole - where the lifeless body of the Old Master, Caravaggio, was discovered.

16 Apr 27
07:00 - 00:00

All roads lead to Rome, and with good reason - this city is one of the world's most thrilling, offering unmatched history along every street. An evocative, inspiring, and utterly artistic capital of unrivaled cultural impact, Rome is a city of back-to-back landmarks, which will take you on an exhilarating journey through the ages. This may be one of the world's oldest cities, but it's well and truly lived in. The ruins are punctuated with murmuring cafes, and the outdoor seating of restaurants sprawls out across piazzas, enticing you to sample tangles of creamy pasta and crispy pizzas. Rome's incredible Roman Forum is littered with the ruins of its ancient administrations, which have stood firm for 2,000 years, since the times when the area was the center of the Western world. Few sites are more simultaneously beautiful and haunting than that of the storied Colosseum, which looms deep into Rome's rich blue sky. Take a tour to learn details of the grisly goings-on within. The best way to experience Rome is to wander its streets, gelato in hand. There is a lot to see here - whether it's the domed spectacle of the Pantheon, or the elaborate flowing waters and artistry of the Trevi Fountain. Vatican City is an astonishing, colossal display of Catholic grandeur, while the Spanish Steps - crowned by the Trinità dei Monti church - offer a beautiful spot to gather and soak up the lively atmosphere of this humming city. With so much on the to-do list, you'll relish the breaks you take, enjoying simple pleasures like a strong espresso, or fresh pasta with tomato sauce and ripped basil.

Cabin Types

from Auckland

Classic Veranda Suite

Located at the bow and aft of the ship, the Classic Veranda Suite will offer travelers a taste of our famous onboard luxury. After a busy day of exploring, come home to the haven of the Classic Veranda Suite. With butler service, a queen-size bed (which can be separated on demand), and a beautiful marble bathroom, you won’t want to leave!

Auckland

Fly Stay Cruise Package

from $16,699 per person share twin

  • Included savings up to $15,900 per couple*
  • All-inclusive Plus fare, you have a $690 per guest shore excursion credit available to book shore excursions.
  • Let us know if you would like to extend your stay in Europe
  • Travel 03 Apr - 16 Apr 27

Superior Veranda Suite

Well situated at the front and back of the ship, the 28-m2 (301-sq-ft) interior of the Veranda Suite is only the beginning. The 5-m2 (54-sq-ft) teak balcony makes each spectacular sunset feel like it is yours alone. From beautiful bed linens to sumptuous furniture, our Superior Veranda Suites are luxurious inside and out! Whether enjoying some down time with the state-of-the-art entertainment system or taking in dinner in-suite, the Superior Veranda is the coziest home away from home on the high seas.

Auckland

Fly Stay Cruise Package

from $17,219 per person share twin

  • Included savings up to $16,400 per couple*
  • All-inclusive Plus fare, you have a $690 per guest shore excursion credit available to book shore excursions.
  • Let us know if you would like to extend your stay in Europe
  • Travel 03 Apr - 16 Apr 27

Deluxe Veranda

Whether you are preparing for a dynamic day onshore, primping for a romantic dinner on board, or settling down for a quiet evening in-suite, you will be enveloped by the Deluxe Veranda Suite’s warm touches. Located in the ideal midship position, the Deluxe Veranda Suite offers a comfortable 33 m2, or 355 sq ft, of interior luxury.

Auckland

Fly Stay Cruise Package

from $17,515 per person share twin

  • Included savings up to $16,800 per couple*
  • All-inclusive Plus fare, you have a $690 per guest shore excursion credit available to book shore excursions.
  • Let us know if you would like to extend your stay in Europe
  • Travel 03 Apr - 16 Apr 27

Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms and Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 10 Jun 26 and deals are available until date shown or until sold out. Prices are converted from USD and converted to NZD at time of reservation at the current exchange rate. Space is strictly limited and is subject to availability at time of booking. SUITE UPGRADE OFFER: Offer applies to new, individual All-Inclusive Plus and All-Inclusive fare bookings, double occupancy, made January 15, 2026 to February 2, 2026 on select voyages departing through May 31, 2028, excluding full World Cruises, full Grand Voyages and special combination voyages and provides guests select veranda suite categories for the price of a suite category below the category booked, varying by ship. Room Category upgrade is already applied to advertised price & room type. All prices are subject to change without prior notice until the ticket is purchased.On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.

Silversea T&C's:

*Save up to 40% Offer applies to new, individual All-Inclusive Plus and All-Inclusive fare double occupancy bookings made between June 3, 2026 and September 8, 2026 on select voyages, excluding full World Cruises, full Grand Voyages and special combination voyages, and provides percentage savings in the amounts below**, varying by departure date and suite category. Offer is combinable with Event Certificates, National Account Amenities, Referral Savings, Onboard Savings, Combination Savings (back-to-back), Kids Savings, Venetian Society Savings, and promotional groups. Offer not combinable with Last Minute fares. Cancel and re-books do not qualify. Offer is capacity controlled, subject to availability and can be removed at any time without prior notice. Single supplements apply and vary by voyage. Other restrictions may apply. 

**Savings amounts varies by departure date, as follows:

Up to 40% off in the following suite categories: Vista, Panorama, and Veranda Suites (Classic, Superior, Deluxe, Premium).

Up to 20% off in the following suite categories: Medallion (Standard, Premium), Junior Grand, Silver, Signature, Master, Royal, Grand, Owner, and Otium Suites.

Shore Excursions - On all classic cruises (on Silver Muse, Silver Moon, Silver Dawn, Silver Spirit, Silver Whisper, Silver Shadow, Silver Nova and Silver Ray) included shore excursions (one per guest/day, excluding “days-at-sea”), if available, will be offered on a complimentary basis.

Shore excursions will be bookable on “first-come-first-served” basis. Shore Excursions may require minimum participation levels to operate so it is recommended to sign up as early as possible. The deadline for booking Shore Excursions on MySilversea is 2 days prior departure date.

The “Shore Excursions Program” is subject to shore excursion availability in each port and guests’ first choice may not be available. The first shore excursion booked in a single day / port, among the shore excursions bookable and available within the Program, will be considered included, while additional excursions will be charged at full fare. The Shore Excursion Program does not apply in the embarking and disembarking port

HOT CODE: CMPSSC220626

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner