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Asia

Hong Kong to Singapore

A vibrant Southeast Asian journey unfolds from Hong Kong, blending dynamic cities with tropical island beauty. Travel to Kaohsiung before continuing to the energy of Manila, with time to soak up its rich culture and history.

The route then reveals the natural wonders of Coron and Puerto Princesa, followed by Borneo highlights in Sandakan and Kota Kinabalu. With relaxing sea days along the way, this journey offers a perfect blend of culture, coastline and discovery before arriving in Singapore.

Departs

  • 5 Nov 27 | sailing from Hong Kong

Deal Inclusions

  • 2 Night Hong Kong Stay
  • 14 night cruise onboard Silver Muse

Silversea Cruises Inclusions

  • Luxury all‑suite accommodation
  • Personalised butler service for every suite
  • All gourmet dining, including specialty restaurants
  • Premium beverages, including champagne, wines, spirits and minibar
  • In‑suite dining and 24‑hour room service
  • Immersive S.A.L.T. culinary experiences (on selected ships)
  • Gratuities included
  • Complimentary Wi‑Fi
  • Enrichment lectures and onboard entertainment
  • Use of shipboard amenities, including pools, lounges and fitness centre

Cruise Itinerary

07 Nov 27
00:00 - 17:00

A spectacular, serrated skyline of soaring towers and neon lights, Hong Kong is a vibrant, immersive metropolis and cultural hub. Dramatic harbor-front light shows transform the waterfront's gleaming buildings into a colorful canvas - best seen from the Star Ferry, when the Symphony of Lights blares into life each evening. A city where future and tradition collide - perhaps best illustrated by the skyscrapers that feature gaping holes, designed to allow spirit dragons to soar from the hills to the waterfront unimpeded. Wander flowing shopping streets, wade through sprawling markets, and soak up the neon glory of this one-of-a-kind city - which continues to reach for the sky. Hong Kong's dense jumble of activity is one of its main appeals, but once you've felt the thrill of rising to towering observation decks, to see the soaring city from above, it's surprisingly easy to find peace among Hong Kong's intense urban wonders. Victoria Peak is the highest point, and it offers staggering views down over the city and harbor. The Peak Tram funicular can ferry you to the top, to the vantage point that was historically adored by the rich for the cooler air found here, away from the busy bustle of the city streets. Many elaborate temples add a tranquil element to Hong Kong's whirr, and Tin Hau temple has a surprisingly urban location, considering its dedication to the Goddess of the Sea. It did once occupy the shorefront, but the city's growth saw land reclaimed from the sea around it, leaving the temple marooned inland. Having been leased to the British for 99 years, milky tea is a revered tradition here - enjoy your cup with a serving of local dim sum. While it's easy to think all the bright lights are the sum of today's Hong Kong, you need only walk or board a tram for the short jaunt west into Western to discover a side of Hong Kong that is more traditionally Chinese but no less high-energy. You'll discover the real Hong Kong to the east of Central, too, in Wan Chai, Causeway Bay, and beyond. Amid the residential towers are restaurants, shopping malls, bars, convention centers, a nice smattering of museums, and - depending on fate and the horse you wager on - one of Hong Kong's luckiest or unluckiest spots, the Happy Valley Racecourse. Kowloon sprawls across a generous swath of the Chinese mainland across Victoria Harbor from Central. Tsim Sha Tsui, at the tip of Kowloon peninsula, is packed with glitzy shops, first-rate museums, and eye-popping views of the skyline across the water. Just to the north are the teeming market streets of Mong Kok and in the dense residential neighborhoods beyond, two of Hong Kong's most enchanting spiritual sights, Wong Tai Sin Temple and Chi Lin Nunnery. As you navigate this huge metropolis (easy to do on the excellent transportation network), keep in mind that streets are usually numbered odd on one side, even on the other. There's no baseline for street numbers and no block-based numbering system, but street signs indicate building numbers for any given block.

08 Nov 27

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

09 Nov 27
07:00 - 18:00

Adorned with huge public artworks and thrumming night markets, Kaohsiung is the perfect introduction to energetic Taiwan. The busy harbor of the country's third-biggest city fueled rapid growth here, and while it's vast in scale, Kaohsiung has wide and airy boulevards - interspersed with parks where fountains fire water high into the sky. Filled with cultural splendor - you can visit soaring temples lit by softly glowing lanterns, and taste exotic street foods as you fall for this city, which is dissected by the Love River. The vividly colored Dragon and Tiger Pagodas soar into the sky above the blooming flowers of Lotus Lake, promising visitors good luck - on the proviso that they enter through the dragon's mouth and leave via the tiger. The good fortune kicks in instantly, as you emerge to see the zigzagging path that leads to the Pei Chi Pavilion. Rows of long fishing rods lean out over the walls of Cijin Island, while the fruits of the ocean are served up amid a sensory overload of neon lights, and swells of people, in Liuhe night market. Try sea snails and lobster, before cooling off from Taiwan's heat with some shaved ice - flavored with a sweet banana kick. Central Park is a green and spacious escape in the heart of Kaohsiung, while primates scamper through the airy forested mountain trails of Shou-Shan Mountain behind the city. Elsewhere, you can take the short hop out of the city to Fo Guang Shan Monastery, where a troupe of eight pagodas will lead you on the walk up to the humungous Buddha which glints on top of the striking temple.

10 Nov 27

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

11 Nov 27
14:30 - 00:00

Known as the Pearl of the Orient, Manila is the Philippines's sprawling capital city and a chaotic scramble of intoxicating urban energy. A megacity of culture and creativity, there's a lot to discover amid these chockablock streets. The delicious food wins many fans, but it is the friendly Filipinos - always eager to help - who ensure that Manila takes a special place in the hearts of many visitors. The Baywalk is one of the city's best places for catching a legendarily intense sunset - or wandering among joggers and leisurely strollers. The city's Intramuros area is its cobbled historic core - and was the center of power when the Spanish ruled these lands. Decorated with colonial architecture and citadels, the district is known for its rumbling horsedrawn carriages and storied history. Head to Fort Santiago, which aims canons out across the water from its chunky stone walls. The UNESCO World Heritage Site stands against the odds, despite World War II bombardments, fires, and earthquakes - a true testament to Manila's incredible resilience. As one of the most densely populated places in the world, Manilla can be manically busy at times, but you can always escape to Rizal Park. With Chinese and Japanese gardens and plenty of room for open-air events, it's a beautiful oasis within the city. It's also an incredibly important national symbol, as the location where the hero of independence, Jose Rizal, was executed. A large statue now memorializes him here, and the park was renamed in his honor.

13 Nov 27
08:00 - 17:00

Dramatic rock protrusions rear from turquoise sea - while endless sweeps of golden sand, and underwater worlds of colorful life – make Coron a place that you can’t help but dive into. A snorkeler and scuba diver’s paradise, ghostly shipwrecks lie below the glorious waters here, swirling with life and stories. With complex coral reefs, towering cliffs, and turquoise waters blotched with emerald greens, Coron is a vibrant and revitalizing escape of spectacular islands and pristine beaches. With limestone cliffs jutting into the air, Kayangan Lake is already beautiful enough from the surface - but it’s a whole other world in the depths of the freshwater lake. Dive in to see the underlying world in all of its colorful glory, or sail across the surface and observe the beauty through the glass-like water. Elsewhere, Lake Barracuda is a unique diving experience, where you can swim among a swirl of intertwining fresh and saltwater and feel the sudden shifts in temperature as you move. Experienced divers should head out to the dozens of ghostly Japanese wrecks that have lain still on these sea beds ever since they were sunken by a US air assault, as the Pacific War raged. All of that swimming, diving and beachside relaxation is hard work - so visit Maquinit Hot Springs to dissolve any stresses in the thermally heated waters, which will poach any sore muscles back to health. A Buko Shake’s blend of coconut, milk, and ice is always refreshing – especially when sipped on your choice of Coron’s isolated beach paradises.

14 Nov 27
08:00 - 21:00

Home to a "New Wonder of the World" - the amazing underground river that flows close by - Palawan’s capital promises a relentless assault of natural glory. Founded by the Spanish in 1872, Puerto Princesa is one of the Philippines’s biggest centers - but the Green City is also one of the country's most spacious and lush. Whether it’s the innovative environmental credentials, or the dense vegetation clinging to scenic limestone cliffs nearby, Puerto Princesa welcomes you to a rich, green, and astonishingly beautiful corner of the world. The underground river of glowing emerald water slices into the limestone rock and runs through inky darkness for five miles, amid dark stalactites and elaborate natural rock sculptures. A subterranean wonder, sail into the cave in a canoe to witness this UNESCO World Heritage Site firsthand and explore a gaping interior, where bats flutter overhead. The scenery is just as impressive above the earth, with tropical beaches and rainforest-cloaked waterfalls nearby. Travel between attractive bays and islands, alive with diverse flora, as well as monkeys and monitor lizards wandering freely. Island hop the stunning sandy isles that pepper the turquoise water of Honda Bay, to investigate characterful idylls that beg to be snorkeled, surrounded by seawater stocked with starfish. Puerto Princesa itself is dotted with cultural and historical sites - including the harrowing World War II history of Plaza Cuartel. Where a massacre of American soldiers took place. Elsewhere, you can visit the thought-provoking Iwahig Prison and Penal Colony - which aims to reform prisoners through farming and agricultural practices. Head for the Baywalk to try some local foods, and to soak up the palm-lined waterfront atmosphere.

15 Nov 27

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

16 Nov 27
07:00 - 19:00

Meet the extraordinary wildlife of Sabah, a place where orange orangutans move through the rainforest and elusive sun bears hide out in the safety of dense canopy. Join the extraordinary animals in rehabilitation centers, where they are lovingly cared for before often being released back into the jungle's interior. Coming face to face with orangutans is a moving experience for many - after all, these animals are some of our closest cousins, sharing 97% of our genetic makeup. You'll also have the chance to encounter one of nature’s more unusual creatures, the bizarre proboscis monkey, named after the bulbous, swinging noses they sport. Sandakan stretches along a scenic bay, looking out over the Sulu Sea. A former trading hub, ships voyaged here seeking riches from the thick jungle, especially sought-after bird nests. Nowadays, the city has found its niche as a major palm oil and cacao exporter. Bridges, creaking planks, and wooden walkways form an elaborate floating maze over the waves at Sim-Sim Water Village. Visit this fishing hotspot to sample some of the succulent local fare, tasting freshly prepared meals like butter prawns, seafood broths, and fried squid snacks. Having served as the British capital of North Borneo, there’s always time for an afternoon tea, to keep you refreshed during your explorations. World War II history hangs heavy around the city’s neck, and Sandakan was heavily shelled during the hostilities when it was occupied by the Japanese. Visit the Memorial Park to learn of the horrifying Sandakan Death Marches, which killed thousands of Allied prisoners of war.

17 Nov 27

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

18 Nov 27
07:00 - 19:00

Swampy rivers, soaring mountains, and a lush, sheltered location combine to make Kota Kinabalu a diverse and beautiful Borneo destination. Capital of the Malaysian state of Sabah, and settled on the north-west coast, it’s a perfect starting point for exploring Sabah's riches. Venture ashore to discover extraordinary wildlife and fascinating human heritage within the dense rainforest. The City Mosque features a pure white facade and cobalt blue patterned dome, and it appears as if floating, casting a beautiful reflection onto the lake beside it. Immerse yourself in the sights and sounds of the Gaya Street Sunday Market – where everything from reams of fabrics to fresh honey and piles of bright vegetables is up for sale. For an insight into North Borneo's ethnic cultures, venture into the rainforest to seek out authentic villages. Learn of life in these isolated communities and hear tales of the jungle's tribes - as well as the truth behind grisly headhunting whispers. Scattered islands of sandy beaches and popular dive sites lie offshore, while gentle river rafting rides along burbling waterways offer the perfect introduction to Sabah's verdant scenery and wildlife. Adventure seekers will be drawn to the revered peak of the massive Mount Kinabalu - Southeast Asia's highest. Towering up more than 4,000 meters, it is a UNESCO World Heritage Site due to the thousands of diverse plants that grow here. The Mount Kinabalu Botanic Garden hike is suitable for all levels, surrounding you with colorful blooms of blossoming flowers and plants. A little fog often shrouds the elevated gardens, adding an atmospheric wisp to some of Malaysia's most sumptuous scenery.

19 Nov 27

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

 

20 Nov 27

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

21 Nov 27
07:00 - 00:00

Advanced, airy, and elevated, Singapore is a spectacular, futuristic vision of utopian city life. A healthy population of almost six million calls it home, but this is a city designed with space to breathe, gorgeous outdoor parks, massive indoor greenhouses, and beautiful recreational spaces spread between the City of Gardens' skyscrapers and soaring structures. Once a quiet fishing village, now a glistening island city-state and an international beacon of science, education, and technology. Singapore is almost intimidatingly clean - and the hyper-efficient public transport system whips residents and visitors across the city's neighborhoods in a heartbeat. Glorious fountains and audacious skyscrapers loom up - nodding to traditional feng shui beliefs - and putting on dazzling illuminated displays after dark. The lush green botanical gardens are a spectacular UNESCO World Heritage Site, covering 52 hectares and decorated with impressive colorful orchids. Or breathe in more of the freshest air by heading up to wander the canopy-strung bridges of MacRitchie Reservoir Park. Head for the iconic Marina Bay - a landmark of the city crowned by three interconnected towers, which watch out over island-sprinkled waters. Jaunt between Little India and the atmospheric Chinatown in minutes, where beautiful temples - like the Chinese Thian Hock Keng Temple and Hindu Sri Mariamman Temple add rich cultural intrigue. Singapore's cuisine is a mouthwatering fusion of its Indian, Chinese, Indonesian, and Malay influences, taking and enhancing the best of each. Enjoy dishes in towering restaurants, or toast the glowing skyline with the city's eponymous gin-soaked cocktail - a Singapore Sling.

Cabin Types

from Auckland

Vista Suite

Provides generous living space for all travelers. The Vista Suite offers all the comfort and attention to detail that you can expect aboard. A generous expanse of interior comforts—elegant decor, a stunning marble bathroom, and an ample seating area make this a cozy home away from home. The seating area of the Vista Suite has plenty of room to relax while large picture windows frame panoramic ocean views—the perfect backdrop for breakfast in bed! Three Wheelchair Accessible Suites

Hong Kong, China

Stay Cruise Package

from $16,069 per person share twin

  • Save up to $13,200 per couple
  • Includes shore excursion credit USD580pp
  • Travel 05 Nov - 21 Nov 27

Classic Veranda Suite

The Classic Veranda Suite provides generous living space for voyagers. Located on the lower decks in the bow, the Classic Veranda Suite offers all the comfort and attention to detail that you can expect aboard—both inside and out. A generous expanse of interior comforts—elegant decor, a stunning marble bathroom, and an ample seating area make this a cozy home away from home

Hong Kong, China

Stay Cruise Package

from $18,039 per person share twin

  • Save up to $13,200 per couple
  • Includes shore excursion credit USD580pp
  • Travel 05 Nov - 21 Nov 27
Name Muse Deluxe Veranda Suite

Deluxe Veranda

With its preferred mid-ship location and all the comfort and attention to detail that you can expect aboard, the Deluxe Veranda Suite is the savvy traveller's paradise both inside and out. Elegant decor, stunning marble bathroom and ample seating area, make this a cosy home away from home. But perhaps this suite's finest asset lies just outside, as floor-to-ceiling glass doors open onto a private veranda, making every sunset feel as if it is yours alone.

Hong Kong, China

Stay Cruise Package

from $19,269 per person share twin

  • Save up to $13,200 per couple
  • Includes shore excursion credit USD580pp
  • Travel 05 Nov - 21 Nov 27

Medallion Suite

Inspired by the successful layout on our Nova Class ships, the new Medallion suite on board Silver Muse offers spacious comfort with a generous living area, a private veranda that overlooks an endless ocean horizon, and a lavish bathroom with a soaking tub.

Hong Kong, China

Stay Cruise Package

from $27,125 per person share twin

  • Save up to $13,200 per couple
  • Includes shore excursion credit USD580pp
  • Travel 05 Nov - 21 Nov 27

Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms and Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 01 Apr 26 and deals are available until date shown or until sold out. Prices are converted from AUD and converted to NZD at time of reservation at the current exchange rate. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.

HOT CODE: CMPSSC130426

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner