Auckland
Fly, Stay & Cruise Package
from $22,369 per person share twin
- Save up to A$8,000 per couple
- 15% Reduced Deposit
- Travel 28 May - 11 Jun 26
Fusina (Venice)
Experience the romance and history of the Adriatic on a voyage through Italy, Croatia, Slovenia, and Montenegro. From the timeless canals of Venice and the medieval charm of Kotor to the walled beauty of Dubrovnik and the seaside elegance of Rovinj, each port reveals a new facet of this captivating coastline. Wander historic squares, sample fresh Mediterranean flavors, and soak in panoramic sea views as you journey through some of Europe’s most enchanting waterfront cities.
31 May 26
00:00 - 19:00
Losing none of its allure over the years, this floating city of canals, bridges, and masks is a place of eternal beauty and enduring elegance. The lagoon of more than 100 islands is a heavenly sight, transporting visitors on a journey through time - from its Roman inception, through centuries of trade to the modern face we see today. Navigate Venice's sparkling waterways by romantic gondola, or on cruises along wide canal boulevards. Span the Grand Canal over its iconic original crossing, the Rialto Bridge, which - with its parade of tiny shops - gives some of the city's most endearing views. If the crowds unsettle you at any point, take two turns away from the main thoroughfares to find peace alone, amid the city's labyrinth of tiny streets. Hurry to Piazza San Marco to be immersed in Venice's elegant glory. Basilica San Marco transports you back to the wealthy days of the Doges, who ruled for over 1,000 years. Initially, their private chapel, it's now decorated with beautiful Byzantine mosaics. Nearby the Campanile di San Marco bell tower offers views over the higgledy-piggledy rooftops of times gone by. Just a hop skip and a jump around the corner is the Doge's Palace, where the levels of opulence ramp up even further. Justice was meted out in this stunning Palace, with the guilty walking to the cells across the covered Bridge of Sighs. Vaporetto trips to local islands offer even more adventures to float your boat, whether it's Murano with its world-famous glass, Torcello with its amazing Cathedrals, or Burano with its handmade lace and delightfully colorful painted houses.
01 June 26
08:00 - 19:00
A city happy to keep one foot resolutely in its beautiful, illustrious past, Trieste is a treasure, which sits on a historical frontier of civilizations and cultures. Nestled on the coast by the Slovenian border, the city soaked up many influences before returning to Italy in 1954. Wealth as a trading hub helped to shape Trieste's grand piazzas and soaring artistic architectural achievements. The legendary Bora wind is greeted like an old friend, and it buffs the city in winter. Just like Trieste itself, it will take your breath away. Piazza Unità d'Italia is the grand, central square, and it opens up to the lap of blue waves at one end. Settle in for a quick caffeine hit in this coffee capital - a word of warning, however, most Trieste baristas don't serve cappuccinos - so plump for a caffè latte instead. The God of the Sea, Neptune, is honored in a fountain at Piazza del Borsa nearby. Canale Grande is a centerpiece and was built in the 18th century to allow boats to unload their wares and trade. Lined by grandiose, neoclassical buildings, you can enjoy a picturesque stroll by the water. Three pretty bridges span it, while little boats bob and jostle below. Glorious castles crown the area, towering from esteemed vineyards. Don't miss the fairytale castle of Miramare, which watches over the azure Gulf of Trieste, and looms above glorious gardens. Trieste Cathedral is a constant and reassuring presence for the city, standing on a hilltop overlooking the old town - it features an enchanting chandelier and a remarkable painted ceiling.
02 June 26
08:00 - 19:00
Wander the historic streets of Ravenna, and you may not immediately realise the wealth of artistry contained here. Leave the sun’s glow, and let your eyes adjust to the interior of the city’s churches, however, and you'll discover some of the world’s finest Byzantine mosaics waiting for you. Decorated with spectacular explosions of colour, even the humblest church facade can conceal momentous and magnificent artistic displays in this city, which harbours 1,500 years of extraordinary history. Ravenna is home to a plethora of UNESCO World Heritage Site designated buildings, and no fewer than eight have received protection. Basilica di San Vitale of 525 AD stands as the town’s pièce de résistance - itself a precious mosaic of influence, where Byzantine meets Baroque. Glorious light spills in, vibrantly illuminating and highlighting the craftwork of its knaves and archways. The Mausoleum of Galla Placido is another noble achievement, described by UNESCO as ‘the earliest and best-preserved of all mosaic monuments'. Look up at the glittering stars of the night sky from within, and you may be inspired, just as Cole Porter was when he penned Night and Day. Ravenna’s beauty has always been stimulating, and Dante finished his masterpiece Paradiso here during exile from Florence. Pay a visit to the tomb where he now rests. As well as the artistry of its mosaics and ceramics, this region also boasts culinary expertise. Sangiovese wines and prosciutto-filled piadina flatbreads will keep you fed and watered during your stay. Don't miss a taste of the local olive oil either, which bursts with intense, fruity flavours.
03 June 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
04 June 26
07:00 - 19:00
Welcoming ferries from across the Adriatic and serving as the gateway to Puglia – Bari is a historic port town that invites you on a journey through everyday life in Italy’s unpretentious south. Explore further afield to immerse yourself in Puglia’s beauty and cultural wonders - or simply soak up the atmosphere roaming the crooked streets of Bari’s old town - Bari Vecchia - where matriarchs roll out sheets of pasta in open doorways, footballs rattle along dusty streets, and sun-wrinkled old men lay out hands of cards. The photogenic old town’s streets are crowned by the chalky white Cattedrale di San Sabino, where vaulted archways, pretty mosaics, and a large rose window await. Wander along the ruler-straight Lungomare Promenade to breathe in fresh salty air and look up at the slowly twirling Ferris wheel - take a ride for some of the best views out over Bari’s waterfront. Feeling hungry? Enjoy some local cucina povera - cooking of the poor – deeply traditional food that is simple and rich in elemental flavors. Warm focaccia bread, pasted with fruity local olive oil, and ear-shaped orecchiette pasta tangled with sun-gorged cherry tomatoes and creamy ricotta cheese, are all on the menu. Puglia’s whitewashed ancient villages, stunning beaches, and laid-back, down-to-earth approach to life means you’ll most likely want to explore further than just Bari. Highlights include Lecce’s grand baroque architecture and the conical roofs of the fairy-tale trulli houses of Alberobello. Powdery white sand beaches await at Salento - punctuated by arching rock formations. The incredible cave dwellings of Matera – 2019’s European Capital of Culture - are also easily within your grasp, as is Polignano a Mare’s spectacularly scenic narrow wedge of urban beach. Surrounded on three sides by steep terraces of rock, and full of snorkelers admiring the sights below the crystal-clear water, it’s a truly stunning place to bathe in the glow of the Italian sun.
05 June 26
08:00 - 22:00
Croatia's crowning glory rears up vertically from the tranquil waters of the Adriatic, and Dubrovnik's daunting fortress town is a truly imposing sight to behold. Encircled by chunky stone walls so thick and dramatic they could have been purpose-built as a film set, this city's unmatched old town is the setting for countless films and shows - from Star Wars to Robin Hood, Game of Thrones, and every production in between seeking a truly authentic medieval flavor. This fantasy fortress's walls - which are no less than 12 meters thick at places - are certainly not just for show, however. They kept Dubrovnik safe when it was a maritime republic and they were besieged as recently as 1991, when Serbian and Montenegrin forces attacked, as Yugoslavia broke apart. Fully restored now, the stone streets of the city take you through a beautiful mosaic of architectural splendor, baroque churches, and splashing fountains. Tapering alleys rocket up from the central boulevard of Stradun, offering spectacular views down, but you'll need to walk the city walls to appreciate the fortress city's full scale. Banking up sharply to the rear, you can gaze across an ocean of terracotta roofs and church spires, clamoring together before the sparkling Adriatic. Visit the neighboring fort of Lovrijenac, for another perspective, or swing up to Srd fortress's glorious panorama on a cable car. Dubrovnik's streets are crammed with eateries and candlelit tables, where couples splash wine into glasses and enjoy gnocchi mixed with creamy truffle sauces. Nearby beaches like Banje are also close by, and hidden bays reward the intrepid who venture out beyond the old town. Take sunset drinks to sit back and watch as flotillas of sea kayaks roll by, or sail on the pristine waters to explore island gems like Lokrum - where peacocks are the only permanent residents.
06 June 26
08:00 - 19:00
Embedded into the slopes of the steep Lovćen mountain, and overlooking the deep blue Adriatic, the fortified town of Kotor boasts a spectacular, imposing staging that few can match. Squeezing in through the tight Bay of Kotor is a daunting and impressive approach, as you arrive via one of Europe's most stunning waterways. A pearl of Montenegro and the Adriatic, Kotor's warren-like streets drip with history and authenticity. Under Venetian influence for four centuries, the city's UNESCO World Heritage Site old town invites you to wander amid atmospheric stone-clad streets, overlooked by a sea of terracotta roofs and the double towers of the cathedral. Protected by thick stone walls - and the mountains behind - Kotor draws comparisons with another fortified Adriatic wonder in Dubrovnik. Many favor Kotor for its compact layout, smaller crowds, and authenticity, however - having been spared from shelling during Yugoslavia's breakup. The tightknit streets here are patrolled by a slinking population of feline residents, who were adopted as the town's mascots, after being left behind by transient trader ships. Learn of the city's extensive heritage on the waves, in the dedicated maritime museum that is contained within Grgurina Palace. Pick your way through tight alleys of workshops and studios, walking below fresh laundry strung from windows, before settling into shiny, paved piazzas for an afternoon coffee or seafood meal. If you're up for an aerobic challenge, tackle the 1,350 steps up the steep walls to St. John's fortress. The views over the gorgeous bay make the arduous slog worth it, as you rise past the city's eye-catching 15th-century church bell tower.
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07 June 26
08:00 - 19:00
Bathing in the Dalmatian Coast's generous sunshine, and overlooking sparkling, island-studded waters, Split is a city of romantic beauty, built around an extraordinary - still beating - historical heart. The setting may be spectacular, but it's the Diocletian's Palace - a Roman remain of incredible scale and detail that is truly bewitching. While immensely historic, Split hasn't been afraid to move with the times, and the stone walls encasing the streets are alive with buzzy bars and quiet nooks, where bottles of red wine are uncorked and delicious meals devoured. With a natural backdrop of dramatic limestone mountains, and Croatia's trademark scenic wonders all around, Split is a true heavyweight of the Adriatic. To enter Split's Diocletian's Palace is to step into a beautiful time warp. Head first to the Cathedral of Saint Domnius, where a hollow bell tower rockets up, puncturing the sky. The palace's cellars can shelter you from a little of the heat and give space for everything from wine festivals to souvenir stalls. The perfume of lavender hangs heavy wherever you walk in the old town, where tucked shops offer artisan chocolates, dried figs, and freshly ground coffees. The expansive seafront promenade is all palm trees, buzzing bars, and eateries. Further out you'll find the peace of Marion Hill - where you can climb to some of the best views in town. Or, take the far less exerting wander to Sustipan cemetery's breathtaking panorama of sea, city, and distant islands. Trips to island paradises like Hvar and Brac are tempting, as are longer excursions to sites like Krka National Park's Waterfalls - where wide terraces of frothing water thunder into cooling, swimmable splash pools below. Nearby Trogir is another UNESCO World Heritage Site, offering a cozier, no less charming old town, and historic port.
08 June 26
08:00 - 21:00
Croatia's Capital of Cool, Zadar is a dazzling mesh of influences and creativity. Romans founded the city before the Venetians, Austrians, French, and Italians all had their say, leaving a wealth of architectural interest. Glorious turquoise-water beaches and heavenly waterfalls also lie within easy reach of this energetic city of festivals and outdoor fun. See the old town, with its robust city walls, boasting decorative stone gateways and marble streets. The church of St Donatus was built from stones pillaged from the Roman forum, while Zadar Cathedral - Dalmatia's biggest - stands among the many architectural treats of this city, which was once an impenetrable stronghold of Venice's republic. Head for the 'pillar of shame' with its chains to humiliate the criminals of a bygone time - or succumb to the tempting treats of shopping in the market. The sparkling Adriatic waters call you, and Kolovare Beach is a mere ten-minute wander from the old town. A day trip to Kornat National Park - which incorporates the Zadar Archipelago's immaculate scattering of beach-fringed islands - or to the divine waterfalls of Plitvice Lakes National Park, will introduce you to more of Croatia's thrilling natural beauty. The sea truly does sing here in Zadar, thanks to a unique waterfront artwork, which encapsulates the city's playful spirit. Designed to make music when the waves wash over it, the ebb and flow of the Adriatic plays the Sea Organ instrument like a maestro. Not far away, the Monument to the Sun is a 22-meter-wide disc, which gathers the sun's rays during sunny days and releases solar energy in the form of a magical light show after dark. Sit and admire the artwork coming to life, as one of the city's famous sunsets plays out before you.
09 June 26
08:00 - 21:00
Feel the strong Italian influence as soon as you step into this city, known as Croatia’s "Little Venice". A gorgeous artwork of a port, you can revel in seafront promenade strolls, waterside drinks, and the tangled beauty of an immensely atmospheric old town. Nearby, islands sparkle, and beaches call out, while working fishing boats add authentic everyday charm. With both Croatian and Italian languages spoken, there's more than a hint of Venice in the crisscrossing streets and soaring bell towers of this breathlessly romantic place. An alluring highlight of the Istrian Peninsula, walk the cobbled streets of Rovinj's old town, between sun-parched houses that rear up directly against the sea's lapping water. Tiny streets and squares are lined with little souvenir shops, bars, gelato stalls, and restaurants serving up delicious dishes laced with Istria's elusive white truffles. Take the climb up above via the elegant Church of St Eufemia's Venetian bell tower. The tower's ascent is perhaps best viewed from the glinting waters, however, as you look back to see the church rising above the town's pretty clutch of colorful buildings. Explore the olive groves and vineyards of the sunny peninsular, on your way to villages where truffles are sniffed out by specially trained dogs, or head out to rocky coves to swim in refreshing, transparent seas. Pula is also close by - a city scattered with Roman ruins, including the magnificently preserved, in-tact amphitheater - which continues to be a center of entertainment, hosting atmospheric festivals and concerts to this day.
10 June 26
08:00 - 19:00
With a sweeping old town of Venetian architecture, sing-song Italian emanating from its cafes, and even a fountain that honors the Rialto Bridge - you could be forgiven for thinking that you’d stepped off the boat into the Floating City itself while exploring Koper. Formerly an island, Koper was linked artificially to the Slovenian mainland in 1825. It now serves as the only major port of Slovenia and basks in the sun of the Istrian coast, which offers an alluring blend of the best of Croatian, Slovenian, and Italian. The nation’s capital, Ljubljana, also lies within easy reach. A working city, with plenty of charm below its sea of terracotta roofs, the picturesque Tito square lies at Koper’s heart. The Cathedral of Assumption - with its narrow bell tower dating back to 1664 - when the city was a regional capital of Venice’s republic - rises above the square, and towers over the narrow streets nearby. Take a deep breath and climb the 200 steps for a stunning panorama of the city. Or, simply soak up the atmosphere with a wander through Čevljarska Ulica – a set of cobbled streets adorned with artisan shops, small bars, and restaurants. Soak up the sights of Koper, the country’s oldest town, or make for the Slovenian capital Ljubljana - to discover a lively city of green parks, leafy open spaces, and pedestrianized boulevards. The pretty Ljubljana River stretches through the city’s heart, providing casual strolls and charming bike rides. Nearby, encounter a scene from a fairy-tale, as you see the breathlessly picturesque Bled Castle emerging from a tiny island in the center of a cloudy-blue, alpine lake.
11 June 26
07:00 - 00:00
Losing none of its allure over the years, this floating city of canals, bridges, and masks is a place of eternal beauty and enduring elegance. The lagoon of more than 100 islands is a heavenly sight, transporting visitors on a journey through time - from its Roman inception, through centuries of trade to the modern face we see today. Navigate Venice's sparkling waterways by romantic gondola, or on cruises along wide canal boulevards. Span the Grand Canal over its iconic original crossing, the Rialto Bridge, which - with its parade of tiny shops - gives some of the city's most endearing views. If the crowds unsettle you at any point, take two turns away from the main thoroughfares to find peace alone, amid the city's labyrinth of tiny streets. Hurry to Piazza San Marco to be immersed in Venice's elegant glory. Basilica San Marco transports you back to the wealthy days of the Doges, who ruled for over 1,000 years. Initially, their private chapel, it's now decorated with beautiful Byzantine mosaics. Nearby the Campanile di San Marco bell tower offers views over the higgledy-piggledy rooftops of times gone by. Just a hop skip and a jump around the corner is the Doge's Palace, where the levels of opulence ramp up even further. Justice was meted out in this stunning Palace, with the guilty walking to the cells across the covered Bridge of Sighs. Vaporetto trips to local islands offer even more adventures to float your boat, whether it's Murano with its world-famous glass, Torcello with its amazing Cathedrals, or Burano with its handmade lace and delightfully colorful painted houses.
from Auckland
The Vista Suite provides generous living space for all travelers. The Vista Suite offers all the comfort and attention to detail that you can expect aboard. A generous expanse of interior comforts—elegant decor, a stunning marble bathroom, and an ample seating area make this a cozy home away from home.
Auckland
from $22,369 per person share twin
The Classic Veranda Suite provides generous living space for voyagers. Located on the lower decks in the bow, the Classic Veranda Suite offers all the comfort and attention to detail that you can expect aboard—both inside and out. A generous expanse of interior comforts—elegant decor, a stunning marble bathroom, and an ample seating area make this a cozy home away from home.
Auckland
from $24,709 per person share twin
The Deluxe Veranda Suite offers a comfortable living space, close to the heart of the ship. With its preferred midship location and all the comfort and attention to detail that you can expect aboard, the Deluxe Veranda Suite is the savvy traveler’s paradise—both inside and out. Elegant decor, a stunning marble bathroom, and an ample seating area make this a cozy home away from home.
Auckland
from $27,275 per person share twin
Inspired by the successful layout on our Nova Class ships, the new Medallion suite on board Silver Muse offers spacious comfort with a generous living area, a private veranda that overlooks an endless ocean horizon, and a lavish bathroom with a soaking tub. After a day of exploration, nestle under the plush bed linens of your suite and unwind in complete ease — with deliberate details to elevate even the simplest moments of your stay.
Auckland
from $28,385 per person share twin
Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 12 Aug 25 and deals are available until date shown or until sold out. Prices are converted from AUD and converted to NZD at time of reservation at the current exchange rate. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
HOT CODE: CMPSC1808
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How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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