Bergen, Norway
Cruise
from $17,945 per person share twin
- Savings Included up to $5000 per couple*
- Includes HOT Bonus savings of $300pp
- Travel 02 Sep - 13 Sep 26
Northern Europe
Your journey begins in the World Heritage-listed city of Bergen, Norway’s second-largest city that dates back to the 12th century. Surrounded by seven hills and with colourful buildings lining the harbour, it’s considered one of the prettiest cities in Norway.
Board Scenic Eclipse II this afternoon and be warmly welcomed by the Captain and your crew. Meet your butler and enjoy a glass of champagne as you settle in your spacious suite, then join your fellow guests on the Sky Deck as you set sail to the largest fjord in Norway, Sognefjord.
Please book your flight to arrive into Bergen prior to 02:00 PM.
Docked: 19:00
Nestled on Norway's southwestern coast, the ancient city of Stavanger boasts a rich Viking heritage. Dating back to the 9th century, it’s often referred to as the ‘Cradle of the Vikings’. Stavanger is a compact city that’s easy to explore on foot – stroll past the well-preserved white wooden houses of the old town and along Øvre Holmegate, known as the ‘street of colours’. Learn more about the city's fascinating past and seafaring legacy at the Stavanger Maritime Museum, housed in a historic wharf side warehouse. Stavanger is also renowned for its culinary scene, with a bustling fish market offering fresh seafood delights.
Tastes of Discovery
The evening begins with the Captain’s Welcome Reception, where you’ll meet the esteemed Scenic Eclipse II crew and mingle with fellow travellers in an elegant setting. Meet acclaimed celebrity Top Chef Gabriel Rodriguez, who will be responsible for the culinary delights you'll savour throughout this cruise, sharing his passion for gourmet cuisine and setting the stage for an unforgettable journey.
Scenic Freechoice:
Highlights of Stavanger: Uncover Stavanger’s Viking heritage at Ullandhaug and Hafrsfjord, visit the Petroleum Museum, and stroll the historic wooden streets of Old Stavanger.
Lysefjord Cruise: Cruise Lysefjord past Preikestolen and the Stavanger Archipelago, enjoying Viking stories and refreshments along the way.
Old Town & Beer Tasting: Explore Stavanger’s Old Town on a guided walk through cobblestone streets and historic wooden houses, ending with a local beer tasting at the Stavanger Pub.
Stavanger Panorama: Discover Stavanger’s highlights on a panoramic tour, from the market and cathedral to the “Swords in Rock,” Jæren countryside, Ullandhaug views and the coastal islands of Byøy and Engøy.
Offshore: 08:00 - 18:00
After a restorative night of rest in your luxury suite, today is yours to spend exactly as you wish. Explore the indulgent spaces on board Scenic Eclipse II, like the temperature-controlled Vitality Pool or the Observation Lounge, with its commanding view from the bow. At lunchtime, head to Azure Bar & Café for delicious light meals and all-inclusive beverages.
At night, enjoy a performance in the state-of-the-art theatre before you retreat to your ultra-luxury suite. Alternatively, choose to dine in the comfort of your suite and have your evening nightcap brought by the butler.
Tastes of Discovery
An exclusive cooking demonstration takes place today, with our special guest Chef Gabriel Rodriguez. Watch as Chef Gabriel Rodriguez showcases his culinary skills, followed by a Q&A session where you’ll have the chance to learn more about his cooking techniques and culinary journey.
Sitting at the mouth of the North Sea Canal, IJmuiden is the gateway to the Dutch Low Lands and the city of Amsterdam. Disembark early this morning and it’s just a short transfer to the vibrant culture and iconic attractions of the Dutch capital. Explore the Golden Age canals lined with gabled houses, visit the many cafes and vintage stores, or join the locals and explore by bicycle. In the surrounding countryside, you can see historic windmills and bustling markets, or immerse yourself in the tranquillity of nearby nature reserves and scenic waterways.
Scenic Freechoice:
Amsterdam Canal Cruise & Free Time: Experience Amsterdam’s iconic canals on a scenic cruise, admiring historic architecture and charming bridges from the water. Enjoy 2.5 hours of free time to explore the city at your own pace before returning to IJmuiden.
Amsterdam Rijksmuseum Transfer: Drive through Amsterdam’s historic streets to Museumplein and visit the world-renowned Rijksmuseum. Explore masterpieces by Rembrandt, Vermeer and other Dutch Golden Age artists at your own pace.
Volendam, Marken & Edam: Journey through Holland’s “Waterland” region, passing canals and windmills to visit Marken and its wooden houses, Volendam’s harbour and Edam, famous for its historic architecture and cheese-making tradition.
Haarlem Jopen Church & Beer Tasting: Explore historic Haarlem with a guided walking tour of the Grote Markt and Saint Bavo Cathedral, then visit Jopenkerk for a unique beer tasting in a former church now home to a renowned brewery. Sample three signature beers with snacks while learning about Haarlem’s brewing heritage.
Ijmuiden E-Bike Tour: Set out on a 28-mile (45 km) guided bike tour from IJmuiden, pedalling through the windswept dunes of Zuid-Kennemerland National Park. Enjoy fresh sea air along sandy beaches to Bloemendaal and Zandvoort, with refreshment stop, then cycle the serene woodlands near Haarlem.
Docked: 07:00 - 19:00
Stand on your private verandah this morning so you can see the full grandeur of the White Cliffs of Dover as you arrive in port. Discover more than 2,000 years of history in the city, from the imposing 11th century Dover Castle to extensive wartime fortifications.
Nearby, there’s a wealth of historic sites and natural beauty to explore. Delve into the medieval charm of Canterbury, home to the magnificent Canterbury Cathedral, a World Heritage-listed site. Visit the enchanting Leeds Castle, often referred to as the ‘loveliest castle in the world’ for its stunning gardens and picturesque setting.
Scenic Freechoice:
Leeds Castle: Explore Leeds Castle, an historic royal residence with stunning medieval interiors, situated on two small islands in the middle of an encircling lake, then enjoy a leisurely walk through its lakeside parkland.
Canterbury: Discover the historic city of Canterbury on a short panoramic drive from Dover, with the option to join a guided walk through its charming medieval streets and hear stories spanning from the Anglo-Saxons to the Tudors. Enjoy some free time to explore at your leisure.
Canterbury with Eucharist Service at Canterbury Cathedral: Travel from Dover to historic Canterbury for the Sunday Eucharist Service at the iconic Canterbury Cathedral, a UNESCO World Heritage Site. Enjoy free time or an optional guided stroll through the city’s charming streets.
Britian at War & White Cliffs: Visit the Battle of Britain Memorial and enjoy a scenic walk along the White Cliffs, passing the historic South Foreland Lighthouse, before returning to Dover.
Sissinghurst Castle & Gardens: Journey through Kent to the celebrated Sissinghurst Castle Gardens, explore its historic grounds and tower, then relax with a traditional cream tea.
Docked: 08:00 - 19:00
Nestled on the Normandy Coast, where the Seine River meets the English Channel, Honfleur’s harbour is considered one of the prettiest in France. Admire the charming waterfront lined with colourful buildings dating back to the 17th century and now housing quaint boutiques, cafes and restaurants. The town was the birthplace of Impressionism and you can wander the streets once graced by artists like Claude Monet and Eugene Boudin, who captured its beauty on canvas. Explore the Museum Eugene Boudin to immerse yourself in their masterpieces and those of their contemporaries
Scenic Eclipse II will be docked here overnight, so you may like to visit one of the charming wine bars that line the waterfront after dinner in one of the up to 10 world-class dining experiences on board Scenic Eclipse II.
Scenic Freechoice:
Honfleur & A Sweet Break: Discover Honfleur’s charming streets, timber-framed houses, St Catherine’s Church, the Old Port and enjoy a café stop with pastries followed by free time to explore.
The American Landing in Normandy: Visit the Landing Museum at Arromanches, dedicated to the D-Day landings at Normandy during WWII, the American Cemetery, Omaha Beach and Pointe du Hoc, with lunch at Château La Chenevière.
Pays d’Auge & Calvados Tasting: Enjoy a scenic drive through the Pays d’Auge region, visit a distillery to see Calvados production, and sample this iconic brandy.
Hiking Etretat: Discover the dramatic cliffs and iconic rock formations of Etretat, whose beauty inspired artists like Claude Monet. Follow a coastal path with breathtaking views, then enjoy some free time to explore the town’s charming streets and cafés.
Docked: 08:00 - Overnight
On your second day in Honfleur, take in some of the attractions outside of the city, which will immerse you in the region’s rich heritage. Honfleur is the gateway to iconic destinations like Paris, Rouen and Giverny, as well as the D-Day Landing beaches of Normandy. These hallowed sites are a poignant reminder of the impact of WWII, even more than 50 years after the conflict.
Tonight, settle in at the spacious Scenic Lounge Bar to enjoy your beverage of choice, whether it be aged whiskey—there are over 130 varieties—or a glass of wine, while reflecting on the day's discoveries.
Tastes of Discovery
Pop-Up Restaurant* Night 1: Experience an unforgettable evening, where Chef Gabriel Rodriguez has crafted a special themed menu exclusively for this night. Each dish is a masterpiece, thoughtfully curated to tantalize your taste buds and delight your senses. Immerse yourself in a dining experience like no other, where every course tells a story, and every flavour is a journey.
*Each guest will have the opportunity to enjoy a unique dining experience in our exclusive pop-up restaurant once during the voyage. An invitation confirming your allocated evening will be provided onboard.
Scenic Freechoice:
Honfleur & A Sweet Break: Discover Honfleur’s charming streets, timber-framed houses, St Catherine’s Church, the Old Port and enjoy a café stop with pastries followed by free time to explore.
The American Landing in Normandy: Visit the Landing Museum at Arromanches, dedicated to the D-Day landings at Normandy during WWII, the American Cemetery, Omaha Beach and Pointe du Hoc, with lunch at Château La Chenevière.
Giverny Impressionism & Monet’s Foundation: Visit Giverny to explore the Musée des Impressionismes and Monet’s home and gardens, including the iconic lily pond and Japanese bridge. Enjoy a stroll through the vibrant gardens and charming house at your own pace.
Paris Highlights with Lunch by the Seine River: Enjoy a full day guided tour from Honfleur to Paris, featuring a panoramic coach ride past iconic landmarks like the Arc de Triomphe and Champs-Élysées. Savour a gourmet lunch with Seine River views and enjoy free time to explore and photograph the Eiffel Tower.
Docked: 08:00 - 19:00
Sitting just off the coast of France, Guernsey is one of the Channel Islands and has its own unique blend of British and French cultures. Explore the cobblestone streets of the capital, St Peter Port, lined with Georgian and Regency architecture and adorned with vibrant floral displays. Dive into the island's maritime legacy at the Guernsey Museum and Aquarium, showcasing shipwrecks and marine life. Ascend to the medieval Castle Cornet, perched on a rocky outcrop, offering panoramic views of the harbour and beyond. Don't miss the charming Hauteville House, once home to French writer Victor Hugo, or the tranquil Candie Gardens, a botanical haven.
Tastes of Discovery
Pop-Up Restaurant* Night 2: Experience an unforgettable evening, where Chef Gabriel Rodriguez has crafted a special themed menu exclusively for this night. Each dish is a masterpiece, thoughtfully curated to tantalize your taste buds and delight your senses. Immerse yourself in a dining experience like no other, where every course tells a story and every flavour is a journey.
*Each guest will have the opportunity to enjoy a unique dining experience in our exclusive pop-up restaurant once during the voyage. An invitation confirming your allocated evening will be provided onboard.
Scenic Freechoice:
Castle Cornet & Town Walk: Explore St Peter Port and visit Castle Cornet, guarding the harbour for 800 years, with museums, gardens, and stunning coastal views.
Cliff Walk & Cream Tea: Hike Guernsey’s scenic cliffs, spotting ancient fortifications and wildlife. End with a traditional cream tea at the Jerbourg Hotel, enjoying stunning coastal views.
Scenic Island Drive: Uncover Guernsey’s stunning scenery and rich history. Explore its unique blend of British and French heritage, wild cliffs, sandy bays and tales of Occupation.
Guernsey Coastal Cycle Tour: Ride along Guernsey’s west coast, exploring nature reserves, WWII bunkers and charming harbours.
Offshore: 08:00 - 13:00
After a busy few days of shore excursions, some relaxation may be just what you crave. Visit the fitness centre for a Pilates class, some guided stretching or aerial yoga, then treat yourself to a massage# at the expansive Senses Spa. In the afternoon, relax in one of the oceanfront cabanas on the Sky Deck with your favourite cocktail in hand.
Tonight could be the night you meet your new friends at Sushi @ Koko’s for dinner. Enjoy entertainment in the state-of-the-art theatre and unwind with a nightcap at the Scenic Lounge Bar.
Tastes of Discovery
Join us for the second cooking demonstration and an engaging food lecture with our celebrity Chef Gabriel Rodriguez. In this special event, Chef Gabriel Rodriguez will share the fascinating story behind one of his signature dishes, offering insights into his inspiration and culinary approach.
Pop-Up Restaurant* Night 3: Experience an unforgettable evening, where Chef Gabriel Rodriguez has crafted a special themed menu exclusively for this night. Each dish is a masterpiece, thoughtfully curated to tantalize your taste buds and delight your senses. Immerse yourself in a dining experience like no other, where every course tells a story and every flavour is a journey.
*Each guest will have the opportunity to enjoy a unique dining experience in our exclusive pop-up restaurant once during the voyage. An invitation confirming your allocated evening will be provided onboard.
Villagarcia de Arousa, on the stunning Galician coast of northwestern Spain, is a charming town that offers a delightful blend of traditional Galician culture and picturesque coastal scenery. It also serves as a gateway to the historic city of Santiago de Compostela. Follow in the footsteps of countless pilgrims over the centuries and embark on a journey to this World Heritage-listed site, exploring its majestic cathedral and medieval streets.
Tastes of Discovery
Pop-Up Restaurant* Night 4: Experience an unforgettable evening, where Chef Gabriel Rodriguez has crafted a special themed menu exclusively for this night. Each dish is a masterpiece, thoughtfully curated to tantalize your taste buds and delight your senses. Immerse yourself in a dining experience like no other, where every course tells a story and every flavour is a journey.
*Each guest will have the opportunity to enjoy a unique dining experience in our exclusive pop-up restaurant once during the voyage. An invitation confirming your allocated evening will be provided onboard.
Scenic Freechoice:
Gardens of Galician Mansions: Visit the 17th-century Pazo de Oca with its stately facade, aqueduct and lush gardens featuring swans, boxwood and magnolias. At Pazo de Rivadulla, stroll through English-style gardens with waterfalls and Virginia tulip trees.
Discover Las Rias Bajas: Experience the 15th-century Pazo de Rubianes, a 600-year-old house-museum blending history, wine and 11-hectare gardens with monumental eucalyptus, sequoias, magnolias and over 4,500 types of camellias. Then, cruise O Grove’s estuary, admiring rugged coasts and traditional mussel farms on “batea” platforms.
Pontevedra & Combarro: Explore Combarro’s unique ‘horreos’ (raised granaries) and ‘bateas’ (floating platforms) used for mussel farming, before heading to Pontevedra to visit the historic Santo Domingo Church and Plaza de Peregrina.
Docked: 10:00 - 19:00
One of Portugal’s largest seaports, Leixões is just 8km from the heart of Porto. Located on the Douro River estuary, it’s the commercial centre of northern Portugal and a World Heritage-listed city of baroque splendour. It dates back to pre-Roman times and is the source of both the name Portugal and the famed port wine. Stroll through the winding alleys, admire the grand gothic and baroque architecture, see the public street art, greet the friendly locals, hear the rickety tram, and feel the breeze of the Atlantic.
Scenic Freechoice:
Porto City Tour & Gaia Wine Cellars: Explore Porto's historical and cultural charm, including the iconic Cathedral, UNESCO-listed Ribeira district and renowned port wine cellars in Gaia, where you can taste its rich flavours.
Porto Active City Tour & Palacio da Bolsa: Discover Porto’s historic streets on an active walking tour, admiring Clerigos Tower’s 250-year legacy and Sao Bento Station’s azulejo (Portuguese tile) artistry. Stroll Flores Street’s charm and explore Palacio da Bolsa’s opulent interiors, then enjoy some free time to savour the city’s vibrant ambiance.
Guimarães & Ducal Palace: Journey through time in UNESCO-listed Guimarães, considered the birthplace of Portugal, admiring its medieval centre and the 15th-century Ducal Palace, once home to the Dukes of Braganza. Explore its regal halls and restored charm, reflecting Portugal’s rich heritage.
Aveleda Winery - A Journey Through the Senses: Visit Quinta da Aveleda, an historic estate since 1870 in the Vinho Verde region. Stroll its tranquil gardens, learn its winemaking heritage and savour signature wines paired with local delicacies.
Tastes of Discovery
Pop-Up Restaurant* Night 5: Experience an unforgettable evening, where Chef Gabriel Rodriguez has crafted a special themed menu exclusively for this night. Each dish is a masterpiece, thoughtfully curated to tantalize your taste buds and delight your senses. Immerse yourself in a dining experience like no other, where every course tells a story and every flavour is a journey.
*Each guest will have the opportunity to enjoy a unique dining experience in our exclusive pop-up restaurant once during the voyage. An invitation confirming your allocated evening will be provided onboard.
Docked: 08:00 - 14:00
Welcome to Lisbon, the colourful capital of Portugal and a city with a proud history of seafaring dating back more than 600 years. Your journey into wonder ends here after one last sumptuous breakfast on board the ultra-luxury Scenic Eclipse II. Farewell the crew and your new friends as you depart, taking with you memories of an unforgettable journey.
Please book your flight to depart out of Lisbon after 12:00 PM.
+All drinks on board, including those stocked in your mini bar, are included, except for a very small number of rare, fine and vintage wines, Champagnes and spirits. #Spa treatments at additional cost.
Helicopter not in operation in the United Kingdom, Netherlands, France or Guernsey. Submarine not in operation in Netherlands, France, Guernsey, Spain or Portugal.
Please note the itinerary is a guide and may be subject to changes for operational reasons. Please refer to our terms and conditions for further information.
Docked: 08:00
from Auckland
The Scenic Luxury Verandah Suite features a private verandah, king-size Scenic Slumber Bed, and a stylish lounge area designed for comfort. A spacious bathroom with separate shower, premium amenities, and personalized butler service complete this elegant ultra-luxury retreat at sea.
Bergen, Norway
from $17,945 per person share twin
The Scenic's Verandah & Deluxe Verandah Suites are thoughtfully designed with floor-to-ceiling sliding glass doors that open onto a private verandah or terrace. Enjoy unwinding in the separate lounge area with your choice of refreshment.
Bergen, Norway
from $21,965 per person share twin
The Scenic's Grand Deluxe Verandah Suites are slightly larger than the Verandah Suites. Ranging in size from 38 to 40m2, they are furnished with the finest ultra-luxury amenities.
Bergen, Norway
from $23,615 per person share twin
The images are representative only; the size, layout and furniture may vary (within the same stateroom category).
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 03 Mar 26 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.
*FULL PAYMENT REQUIRED 10 MONTHS PRIOR TO DEPARTURE. For bookings made within 10 months, full payment is required within 30 days of booking. Available for all suite categories. Tier 2 offer is strictly limited and subject to availability until sold out. Not combinable with super earlybird or earlybird offers.

How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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