Queenstown, New Zealand
from $51,140 per person share twin
- Including $500pp HOT Yacht Offer*
- Includes $1000pp Onboard Credit
- Includes $10,000 Super Early Bird Savings*
- Travel 13 Dec 25 - 06 Jan 26
Antarctica
Indulge in a luxurious Antarctic voyage departing from the stunning coasts of Queenstown, New Zealand. This exclusive cruise takes you on a breathtaking journey through the frozen beauty of Antarctica, where towering icebergs and diverse wildlife await. With unrivaled comfort and sophistication, your expedition offers a front-row seat to the world’s most spectacular and untouched landscapes, all while enjoying world-class amenities and service. Let the unparalleled allure of the icy continent captivate your senses, creating memories to last a lifetime.
Discover the benefits of 6-star cruising on board Scenic Eclipse, The World’s First Discovery Yachts™
Welcome to Queenstown, for your overnight stay to enjoy the high altitudes of the Southern Alps, mirror-like Lake Wakatipu, vine-laced countryside and atmospheric town. Enjoy your one-night hotel stay in Queenstown.
This morning you will be transferred via coach from Queenstown to Bluff, where your ultra-luxury Discovery Yacht awaits. Marvel at the awe-inspiring scenery of rugged mountains, serene lakes, and lush forests.
Step on board Scenic Eclipse II and be warmly greeted with a glass of Champagne. Settle into your luxurious suite, meet your butler and fellow guests and toast to the journey ahead.
Inclusions: Breakfast, Dinner
At the very southern tip of the South Island, Bluff is one of New Zealand's oldest European settlements. It began life as a whaling station in the 1830s and has retained its strong ties to the sea, with one of the world’s few natural oyster beds sitting just offshore in the Foveaux Strait. Bluff is the gateway to Stewart Island and Antarctica beyond, offering travellers a taste of the rugged character of an oystering port.
Freechoice:
Invercargill Sights & Transport World: Visit Invercargill to admire antique vehicles at the Transport World Museum and enjoy the town’s stunning gardens.
Southern Sojourn: Explore Southland's art and history from Bluff, starting with a scenic drive to Gore. Visit the Moonshine Museum and Eastern Southland Art Gallery, where you'll discover local and international artworks.
Bluff Scenic Drive & Walking Tour: Discover Stirling Point, the southernmost tip of the South Island, and explore Bluff Hill for panoramic views. Travel along the scenic coastline to Oyster Cove Marina, enjoy Ocean Beach's wild beauty, and explore seafaring history at the Bluff Maritime Museum.
Inclusions: Breakfast, Lunch, Dinner
While exploring the luxurious spaces on board Scenic Eclipse II, you’ll have the chance to meet some of the experts who will bring the places you visit to life. The Discovery Team will enrich your East Antarctica experience with their encyclopaedic knowledge of geology, glaciology, photography, marine biology, history, ecology and more. They will fascinate you with facts and stories beyond anything you can find in guidebooks or websites
These insights will be revealed as you cross the Southern Ocean, with the Discovery Team hosting regular lectures and discussions in your Discovery Yacht's state-of-the-art theatre.
Inclusions: Breakfast, Lunch, Dinner
It’s time to ease into your ultra-luxury surroundings. This might be the day you sleep in, conserving energy for the activities ahead, then relax in your suite, which provides you with the comforts of a 6-star hotel.
Learn more about your new home from your Captain and crew at the open bridge. They will share details about your Discovery Yacht’s world-class technology, which includes two on board helicopters^ and a submersible^, offering exclusive ways to explore across your journey. Then visit the theatre to hear today’s presentations from the Discovery Team.
Inclusions: Breakfast, Lunch, Dinner
Today you’ll cross the Antarctic Convergence, where the cold waters of the Antarctic circumpolar current meet and mingle with warmer waters to the north. Icebergs will begin to pop up around you, albatross are a common sight, and the nutrient-rich waters are popular among orcas, seals, penguins and whales.
Feel the excitement build as the polar Discovery Team shares with you all the details on how your Zodiac and other discovery excursions will work. Get familiar with the team and your polar equipment.
Due to the extraordinary nature of this region, Discovery excursions throughout your Expedition Voyage are dependent on the ice and weather conditions. Your experienced Captain and specialist polar Discovery Team, who have made countless journeys to Antarctica, will use their expertise to design your voyage from day to day, making the most of your time in this spectacular destination.
Inclusions: Breakfast, Lunch, Dinner
Commonwealth Bay was Australia’s gateway to Antarctica. Embark on an unforgettable adventure as you step into the shoes of the legendary Sir Douglas Mawson, retracing his historic 1911–14 Australasian Antarctic Expedition. Discover the remote, wild beauty of East Antarctica as you navigate the iconic Commonwealth Bay, explore Mawson's Main Base huts, and immerse yourself in the breathtaking landscapes that defined the Heroic Age of Antarctic Exploration. This is your chance to experience the extraordinary - just as the pioneers did over a century ago.
Discovery:
Weather and ice conditions permitting, you'll have the opportunity to step back in time and visit the historic Mawson’s Huts, immersing yourself in the experience of the explorers from that remarkable expedition. All guests will receive a complimentary helicopter-shuttle flight to access the huts which will operate over the next three days for all guests to visit the huts.
As you venture further into the Antarctic region, join our Discovery Team in the theatre for lectures that provide deep insights about the fantastic world around you. Daily experiences may include cruising on Zodiacs, stepping ashore to view vast penguin rookeries or historic huts and kayaking around icebergs. Depending on ice conditions, submersible dives and paddling may also be possible.
Inclusions: Breakfast, Lunch, Dinner
Mawson famously named Commonwealth Bay "Home of the Blizzard" due to the dramatic weather conditions he faced during his expedition. Today, these historic huts and other significant sites offer a vivid and immersive experience of this remarkable era in Antarctic history—bringing it to life far beyond what any journal or book could capture.
Choose to book a treatment# at the tranquil Senses Spa. Perhaps an ESPA facial or an alternative therapy including Ayuverdic massage or Japanese shiatsu. Afterwards, hold on to that feeling of calm for a while longer in the Zen-like space of the Salt Therapy Lounge.
Discovery:
Weather and ice conditions permitting, you'll have the opportunity to step back in time and visit the historic Mawson’s Huts, immersing yourself in the experience of the explorers from that remarkable expedition.
Daily experiences may include cruising on Zodiacs, stepping ashore to view vast penguin rookeries or historic huts, and kayaking around icebergs. Wherever your voyage takes you, you will have countless “pinch me" moments.
Inclusions: Breakfast, Lunch, Dinner
This part of East Antarctica not only hosts Mawson’s huts but also offers a rare ice-free sanctuary for Antarctic wildlife, including nesting Adélie penguins, snow petrels, and Wilson’s storm petrels.
Discovery:
Weather and ice conditions permitting, you'll have the opportunity to step back in time and visit the historic Mawson’s Huts, immersing yourself in the experience of the explorers from that remarkable expedition.
Daily experiences may include cruising on Zodiacs, stepping ashore to view vast penguin rookeries or historic huts, and kayaking around icebergs. Wherever your voyage takes you, you will have countless “pinch me" moments.
Inclusions: Breakfast, Lunch, Dinner
You might sail past a number of immense glaciers that carve through East Antarctica, making for incredible spectacles. It’s hard to comprehend the scale of the Mertz Glacier, an enormous hunk of crystalised ice more than 30km wide that gleams like a turquoise jewel. Sunlight cascades over its waves like liquid silver; in the troughs between are shadows of azure.The 9km-wide Suvorov Glacier is similarly impressive, an endless bank of white unfurling into the distance. There are no trees or shrubs; flora is just a sprinkling of occasional lichen, moss and algae. This is what infinity looks like.
Discovery:
Enjoy daily Discovery excursions. Cruise on the Zodiacs around ice formations, step onto islands to view vast penguin rookeries and seals. Kayak and stand-up paddleboard around icebergs and hear the ice cracking and whales feeding below. To see more of East Antarctica from above or below the horizon book a helicopter^ or a submersible^ experience.
Inclusions: Breakfast, Lunch, Dinner
After a couple of active days ashore, today is yours to do as much or as little as you want. Perhaps you´d like to take things slowly, starting with breakfast brought to your suite by your butler.
Check the daily program to see what lecturers or discussions the Discovery Team are running and learn more about this extraordinary part of Antarctica.
Explore more of the up to 10 all-inclusive on board dining experiences today, sampling fine French cuisine at Lumière or vibrant Asian fusion at Koko’s. Alternatively, choose to dine in the comfort of your suite and have your evening nightcap brought by your butler, choosing from a range of premium wines, beers and spirits.
Inclusions: Breakfast, Lunch, Dinner
Sea days aboard Scenic Eclipse II offer a perfect opportunity to unwind, connect with fellow guests, and dive into the rich history, environment, and unique wildlife of this captivating part of the world. Our guest experts, as well as the Discovery Team, will deliver engaging talks and presentations on the local wildlife and history.
As we journey toward the Balleny Islands, take advantage of the Discovery team lectures designed to prepare you for the exciting visits ahead.
Inclusions: Breakfast, Lunch, Dinner
This 160-kilometre-long chain of volcanic islands, some of them still active, straddles the Antarctic Circle. Here, you’ll have a front-row seat to one of the greatest convergences of wildlife in the world.
Humpbacks, fin and minke whales may put on a show while we are nearby, breaching, blowing, and slapping their tails. Crabeater, Weddell Ross Sea Seals and leopard seals loll about, sunbaking between swims. Join a Discovery Excursion or just take in the view from the Observation Deck or your private verandah.
Throughout the day, themed dining and entertainment experiences will keep the festive celebrations alive – it will be the whitest Christmas you’ve ever had.
Discovery:
Daily experiences may include cruising on Zodiacs, stepping ashore to view vast penguin rookeries or historic huts, and kayaking around icebergs. Wherever your voyage takes you, you will have countless “pinch me" moments.
Inclusions: Breakfast, Lunch, Dinner
The chain is named after British mariner Captain Balleny, who reported seeing smoke billowing from its 1,340-metre summit when exploring the area in 1839. Almost completely mantled by ice, Young Island is the northernmost island in the archipelago. At the other end of the chain, Sturge is the southernmost island.
Utilise your binoculars from your suite or head for the telescopes in the Observation Lounge and take in the astonishing bird life, including enormous breeding colonies of southern fulmers and snow petrels. Gain deep insights from your expert polar Discovery Team about the region and its rich birdlife.
Discovery:
Enjoy daily Scenic Discovery excursions. Cruise on the Zodiacs around ice formations, step onto islands to view vast penguin rookeries and seals. Kayak and stand-up paddleboard around icebergs and hear the ice cracking and whales feeding below.
Inclusions: Breakfast, Lunch, Dinner
Sea days aboard offer a perfect opportunity to unwind, connect with fellow guests, and dive into the rich history, environment, and unique wildlife of this captivating part of the world. Experts from various fields will deliver engaging talks and presentations on the local wildlife and history.
As we journey toward the western part of the Ross Sea, take advantage of the Discovery team lectures designed to prepare you for the exciting visits ahead.
In the evening, settle in at the spacious Scenic Lounge Bar to enjoy your beverage of choice, whether it be aged whisky or a glass of wine.
Inclusions: Breakfast, Lunch, Dinner
Sea and ice conditions will guide your days in the western Ross Sea, where you'll find the Possession Islands—an intriguing cluster of small, rugged islands and rocks spanning approximately 7 miles (11 km). These seldom-visited outcrops are home to tens of thousands of penguins. Enjoy panoramic views of the Admiralty Mountains across the water and explore the striking rock formations and coastal caves.
Discovery:
Enjoy daily Scenic Discovery excursions. Cruise on the Zodiacs around ice formations, step onto islands to view vast penguin rookeries and seals. Kayak and stand-up paddleboard around icebergs and hear the ice cracking and whales feeding below. To see more of East Antarctica from above or below the horizon book a helicopter^ or a submersible^ experience.
Inclusions: Breakfast, Lunch, Dinner
Spend another day in the Possession Islands for further exploration or stay on board and spend some time in the Observation Lounge on Deck 5. Be enchanted by the endless horizons of the ocean from the panoramic glass windows or look through the Swarovski telescopes searching for wildlife.
Discovery:
Partake in daily Scenic Discovery excursions. Cruise on the Zodiacs around ice formations, step onto islands to view vast penguin rookeries and seals. Kayak and stand-up paddleboard around icebergs and hear the ice cracking and whales feeding below.
Inclusions: Breakfast, Lunch, Dinner
Experience the awe-inspiring majesty of the world's largest floating ice mass—a natural fortress that often unleashes fierce weather, with gale-force winds driving snow across the landscape. Just 800 miles from the South Pole, these towering 30-metre-high ice cliffs once halted early explorers in their tracks. As we cruise along, you might be lucky enough to witness the dramatic sight of icebergs 'calving,' a breathtaking moment to cherish.
Inclusions: Breakfast, Lunch, Dinner
After almost three weeks of active explorations, enjoy some downtime today in the expansive 550sqm Senses Spa. Before celebrating New Year’s Eve, enjoy a treatment# in the luxurious Senses Spa or stretching out in a class at the PURE: Yoga & Pilates Studio.
Bring in the New Year with joyful celebrations this evening. Sip Champagne as you cruise through the world’s coldest, iciest and most mesmerising continent. It’s a special New Year’s Eve full of unforgettable moments shared with your new friends.
Relax in one of the cabanas on Deck 10 with a warm drink and look out over the icy sea as Scenic Eclipse II begins its journey north. Alternatively, join the Discovery Team in the theatre to discuss the incredible sites you’ve seen over your time in East Antarctica.
Inclusions: Breakfast, Lunch, Dinner
Perhaps you’d like to begin the day with a fitness class, followed by a soak in the heated Vitality pool. Reward your active start by calling your butler to bring breakfast to your room. Then make a date with new friends to re-live Antarctic memories over a relaxed lunch at the Yacht Club.
During the day, the theatre comes alive with captivating lectures from our polar Discovery Team. Be sure to check the Daily Program on your TV for timing—you won’t want to miss these inspiring sessions!
The only thing you need to do now is decide which bar or lounge to move to, making the most of the all-inclusive beverage menu, including premium top-shelf wines and spirits.
Inclusions: Breakfast, Lunch, Dinner
When you’re visiting some of the world’s most fragile ecosystems, you have a commitment to protect them for future generations. Take advantage of our open bridge policy to meet with the Captain and his team to find out all about Scenic Eclipse II’s state-of-the-art technology and environmentally sustainable systems that aim to leave as small a footprint as possible.
Alternatively, enjoy lectures from the expert polar Discovery Team in the state-of-the-art theatre or look for the region’s unique wildlife using your suite’s binoculars or Swarovski telescopes in the Observation Lounge.
Later, choose one of up to 10 dining experiences and spend time with your new friends – enjoy a casual lunch at Azure Bar & Café and an elegant dinner at Elements.
Inclusions: Breakfast, Lunch, Dinner
When you’re visiting some of the world’s most fragile ecosystems, you have a commitment to protect them for future generations. At least, that’s Scenic’s mantra. Take advantage of our open bridge policy to meet with the Captain and the team to find out all about your Discovery Yacht’s state-of-the-art technology and environmentally sustainable systems that aim to leave as small a footprint as possible.
Visiting Antarctica positively breeds environmental ambassadors and you’ll be keen to learn more over an enrichment lecture in the theatre.
Inclusions: Breakfast, Lunch, Dinner
Thousands of penguins. Countless seals and whales. Unique birdlife. Endless expanses of ice. The remarkable sights of the world’s southernmost continent take a while to digest. Sometimes, quiet contemplation is the best way to do that – perhaps editing images, writing in your journal, marking highlights on a map. Or join the Discovery Team for one last lecture to recap an extraordinary adventure.
Then meet your fellow guests to relive every moment that sparked joy over the last three weeks. Toast a remarkable voyage over a glass of Champagne and one more exquisite meal.
Inclusions: Breakfast, Lunch, Dinner
End your journey in the same way you began it – by indulging in Scenic’s truly all-inclusive philosophy. Enjoy an unrivalled selection of premium beverages available on board all day, every day, across eight bars and lounges and including premium gin, saké and more than 130 varieties of whiskey.
Make your reservation for the Night Market @ Koko’s, where chefs prepare unique dishes inspired by the street markets of Asia while you watch from behind the hot and cold grill. Knowing that you share this night with your chef and only seven other guests make it all the more memorable.
Inclusions: Breakfast, Lunch, Dinner
Your voyage ends in Hobart, the culmination of an unforgettable journey into one of the last unexplored corners of the planet. After breakfast, it’s time to bid farewell to your new friends and the dedicated Scenic Eclipse II crew, who have made your voyage so remarkable.
Fly home carrying once-in-a-lifetime memories or choose to extend your journey to explore the captivating city of Hobart.
Please book your flight to depart out of Hobart after 12:00 PM.
^Flights on board our two helicopters and submersible experiences are at additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather, ice and tidal conditions. #Spa treatments at additional cost. +All drinks on board, including those stocked in your mini bar, are included, except for a very small number of rare, fine and vintage wines, Champagnes and spirits. Specialty restaurants require a reservation, enquire on board.
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the voyage will operate unaltered from the itinerary stated above. Locations listed within East Antarctica are subject to weather and operational conditions. Sightings cannot be guaranteed. Please refer to our terms and conditions for further information.
Inclusions: Breakfast
from Auckland
Thoughtfully designed with floor-to-ceiling sliding glass doors that open onto a private verandah or terrace. Enjoy unwinding in the separate lounge area with your choice of refreshment.
Queenstown, New Zealand
from $51,140 per person share twin
The images are representative only; the size, layout and furniture may vary (within the same stateroom category).
*Terms and Conditions Apply. Prices are based in NZD, per person and twin share, inclusive of savings and exclusive HOT Yacht Offer. HOT Yacht Offer available on selected voyages only – all other 2026-2027 voyages Bonus Savings up to $300pp.
Super Earlybird Savings: 20% deposit is due within 7 days of booking and full payment is due with 10 months of departure.
Pricing is based on 101S101225.1 in category AA Suite, 111S131225.2 in category CA Suit, 311S221025.1 in category CA Suite, 121S060126.1 in category CA Suite & 131S290126.1 in category A Suite
Offers are strictly limited and subject to availability until sold out.
‡ Receive 2 nights’ accommodation in Buenos Aires with 3-hour city tour and tango show including dinner when booking on 311S221025.1, 201S221025.1 and 311S240226.2.
Combinable with Earlybird or Super Earlybird and one voucher only. Not combinable with any other offer or voucher.
^Experiences on board our two helicopters and submersible are at additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather, tide and ice conditions. Helicopter is unable to operate in South Georgia.
~Kayak and stand-up paddleboard may not be available in all locations.
+All drinks on board are included except for a very small number of rare, fi ne and vintage wines, Champagnes and spirits. #Spa treatments at an additional cost.
Prices correct as of 25/03/2025 and all bookings are subject to our full terms and conditions at scenic.com.au/terms. ABN 85 002 715 602.
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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