Auckland
Fly Stay & Cruise Package
from $5919 per person share twin
- Bonus Easy Drinks Package for Guest 1 & 2^
- Travel 12 May - 15 May 26
/
Greece, Santorini
Greece, Santorini
Europe
Mediterranean Adventure
Departing from Civitavecchia, the gateway to Rome, this voyage offers a captivating blend of ancient wonders and sun-drenched coastlines. After a tranquil day at sea, the whitewashed charm of Mykonos and the rich history of Kusadasi unfold, followed by the iconic cliffs of Santorini. Another restful day on the open waters leads to Naples, where Pompeii’s echoes of the past await. The journey concludes back in Civitavecchia, enriched by a week of Mediterranean marvels.
Departs
- 12 May 26 flying from Auckland, New Zealand
- 15 May 26 | Sailing from Civitavecchia (Rome), Italy
HOT Fly, Stay & Cruise deal Includes
- Return Economy class fare from Auckland
- Transfer from Airport to Hotel
- 2 nights Rome Hotel including breakfast
- Transfer from Hotel to Port (Civitavecchia)
- 7 night cruise onboard MSC Divina
MSC Cruises - Always Included
- Full board available in buffet and main restaurant
- Comfortable cabins
- Shows & Activities for the whole family
- Teen and youth clubs
- Pools & Gym
Cruise itinerary
15 May 26
Departing 5:00pm
There are so many reasons to embark on a Rome cruise. A lifetime would not be enough to explore everything that the Eternal City has to offer. All roads lead to Rome, the saying goes, and it certainly felt that way through the centuries as Emperors and Popes used their vast wealth to build monuments worthy of this great city.
This living history has withstood the test of time – and a number of sackings. It is still possible stand in the Colosseum and imagine you are watching a gladiatorial battle, to picture horses racing across the Circus Maximus or to feel divinely inspired in the Pantheon.
The entire city centre is a UNESCO World Heritage Site overflowing with history and art, from the curve of the Spanish Steps to the echoing halls of the Vatican Museums.Take your fill of cobbled streets and Baroque masterpieces with a cruise to Rome.
Beyond the city itself, this region of Italy has so much to offer. Sip wine and soak in the green of the Castelli Romani hillside towns. Take time on your Rome cruise to explore the beautifully preserved Roman complex of the Taurine Baths close to Civitavecchia cruise port.
This living history has withstood the test of time – and a number of sackings. It is still possible stand in the Colosseum and imagine you are watching a gladiatorial battle, to picture horses racing across the Circus Maximus or to feel divinely inspired in the Pantheon.
The entire city centre is a UNESCO World Heritage Site overflowing with history and art, from the curve of the Spanish Steps to the echoing halls of the Vatican Museums.Take your fill of cobbled streets and Baroque masterpieces with a cruise to Rome.
Beyond the city itself, this region of Italy has so much to offer. Sip wine and soak in the green of the Castelli Romani hillside towns. Take time on your Rome cruise to explore the beautifully preserved Roman complex of the Taurine Baths close to Civitavecchia cruise port.
We are thrilled to inform you that during your visit to Civitavecchia you will have the unique opportunity to experience the 2025 Jubilee celebrations in Rome. This extraordinary event occurs only once every 25 years and promises a wealth of cultural activities throughout the city. This Jubilee year will offer you the chance to witness Rome's rich traditions and vibrant history come alive, providing an unforgettable cultural experience. The city will be filled with special events, exhibitions, and religious ceremonies that highlight Rome's heritage and global significance. If you have not already done so, we encourage you to visit our Shore Excursions to learn about the tours that we have prepared to help you make the most of this rare festivity. With the influx of visitors, we advise you to plan your excursions carefully to fully enjoy the festivities.
16 May 26
Enjoy fun new experiences around the clock on an MSC Cruises' ship, from enriching indoor and outdoor activities during the day to magical night-time entertainment. With cinemas, tournaments and competitions, outdoor activities that are fun for the whole family and magical night-time entertainment, you’ll have a hard time choosing between all the things you can see and experience.
Don’t miss an all-new entertainment experience and enjoy an extraordinary embrace of sounds, lights, performers and special effects that will make you feel part of the show. Discover Carousel Productions At Sea: all-new entertainment concept blending breath-taking acrobatics, dance and live music to create exclusive original production specially designed for MSC Cruises ships.
On board an MSC Cruise you can enjoy the glamour of a night in the casino or experience thrills of the MSC Formula Racer, immerse in the 4D Cinema and play at the bowling alley with your family and friends. We provide the magic, all you have to do is choose the activity!
Click below to see all the cruise entertainment options and discover the Fun Pass Package to take advantage of our pre-boarding rates online.
17 May 26
Arriving 2:00pm - Departing 11:30pm
A gem of the Cyclades archipelago, Mykonos draws visitors from all over the world. Explore whitewashed houses on narrow streets, a labyrinth built to thwart pirate attacks! Then, visit the world-famous Venetian windmills which date back to the 16th century. Used to grind wheat, these rustic structures were a fundamental part of the island’s former economy. Today, they provide a great photo opportunity, so remember to bring your camera!
Visit the gorgeous Greek island of Delos on an MSC Cruises excursion. This archaeological site overlooks the beautiful Aegean Sea and is considered the mythological birthplace of the sun god Apollo. Soak up the glory of this ancient Greek civilisation and discover the Avenue of Lions, an incredible row of 7th-century marble-sculptures. Then, wander the trail to Mount Cynthus to marvel at the views of the ocean.
Discover Mykonos the exciting way on an MSC Cruises excursion. Experience the sights of this gorgeous Greek Island in the comfort of a four-wheel-drive! Visit Kalo Livadi beach where you can take a swim in the Mediterranean Sea or stretch out on the sand. Then, visit the monastery and church of Panagia Tourliani in the village of Ano Mera. Before returning to port, experience warm island hospitality in a traditional Greek tavern. Sip Ouzo, the anise-flavoured spirt, before tucking into a plate of tasty appetisers.
Visit the gorgeous Greek island of Delos on an MSC Cruises excursion. This archaeological site overlooks the beautiful Aegean Sea and is considered the mythological birthplace of the sun god Apollo. Soak up the glory of this ancient Greek civilisation and discover the Avenue of Lions, an incredible row of 7th-century marble-sculptures. Then, wander the trail to Mount Cynthus to marvel at the views of the ocean.
Discover Mykonos the exciting way on an MSC Cruises excursion. Experience the sights of this gorgeous Greek Island in the comfort of a four-wheel-drive! Visit Kalo Livadi beach where you can take a swim in the Mediterranean Sea or stretch out on the sand. Then, visit the monastery and church of Panagia Tourliani in the village of Ano Mera. Before returning to port, experience warm island hospitality in a traditional Greek tavern. Sip Ouzo, the anise-flavoured spirt, before tucking into a plate of tasty appetisers.
18 May 26
Arriving 9:00am - Departing 6:00pm
A witness to some of the world’s most powerful empires, including Roman, Byzantine, and Ottoman, Turkey is abundant with ancient relics and UNESCO World Heritage sites. It’s a country renowned for its sweeping ocean vistas, bustling souks, archaeological wonders, and stark Saharan landscapes.
Kusadasi and Ephesus, two of its seaside towns, are both an MSC Mediterranean Cruises destination — one a glamorous beach resort overlooking the glittering Aegean Sea, the other an age-old commercial centre full of captivating antiquities.
Select an unforgettable tour from a list of MSC Cruises excursions including:
• Ephesus
• Virgin Mary House
• St. John Church
Not far from modern-day Selcuk lies ancient Ephesus, a city that’s peppered with romantic remains spanning classical Greece to the Roman Empire. Spend the day admiring artifacts in the Archaeological Museum, cast your gaze over the countryside from Ayasuluk Fortress, soak up the sun at the Great Theatre, or marvel at one of the Seven Wonders of the Ancient World: the majestic Temple of Artemis.
Make a pilgrimage to Virgin Mary House where it’s purported St. Mary, mother of Jesus, spent the last years of her life. Rediscovered in the 19th century by a Roman Catholic nun, the venue is now a sacred place to pay a visit and features a wishing well, baptismal pool, enchanting chapel, and cobbled courtyard garden.
For those who prefer architectural opulence instead of rusticity, discover the awe-inspiring interiors of the Anglican Church of St. John the Evangelist. Located in the coastal city of Izmir, this venerated religious site is home to a collection of fine paintings, a kaleidoscopic domed ceiling, and a majestic marble altar.
19 May 26
Arriving 8:00am - Departing 9:00pm
Approximately 200-km southeast of mainland Greece, lies Santorini, a Cyclades Island. This MSC Mediterranean Cruises destination was formed from the remains of a volcanic caldera which is evident in its rugged geology. Santorini is famous for its sheer cliffs, red beach, and whitewashed houses that contrast strikingly against the blue Aegean Sea. The island is also home to ancient archaeological sites, hot spring swimming, and stunning wineries.
MSC Cruises excursions offer plenty of exciting things to see including:
• Oia Village
• The Archaeological site of Akrotiri
• Black Stretches of Volcanic Sand
The picturesque village of Oia lies on an edge of the volcanic caldera overlooking the shimmering Mediterranean Sea.
This MSC Cruises excursion takes you to see this fabulous town and its picturesque houses which are carved into the cliffs. Photograph the iconic blue-domed churches and take in the magnificent views. Then, explore little shops and cafes before partaking in a wine-tasting session complete with local food.
If you’re a keen history buff, don’t miss the opportunity to visit the archaeological site of Akrotiri on an MSC Cruises excursion. This Minoan Bronze-Age settlement was covered in ash by the catastrophic Theran volcanic eruption around 16th-century B.C. Only the 1967 excavation revealed the size and value of the site, uncovering exceptionally-preserved frescoes, furniture, and artworks. Wander through this ancient settlement and admire the elaborate drainage system, pottery, and multi-storey buildings.
It’s a crime to visit Santorini without exploring its natural wonders. Visit Perivolos Beach, on an MSC Cruises excursion, for a swim in its crystal-clear waters. Renowned for its long stretch of surreal black sand, Perivolos is adorned with colourful parasols. This alluring location is ideal for catching a tan, enjoying thrilling water sports, or enjoying a drink in a local tavern.
20 May 26
Enjoy fun new experiences around the clock on an MSC Cruises' ship, from enriching indoor and outdoor activities during the day to magical night-time entertainment. With cinemas, tournaments and competitions, outdoor activities that are fun for the whole family and magical night-time entertainment, you’ll have a hard time choosing between all the things you can see and experience.
Don’t miss an all-new entertainment experience and enjoy an extraordinary embrace of sounds, lights, performers and special effects that will make you feel part of the show. Discover Carousel Productions At Sea: all-new entertainment concept blending breath-taking acrobatics, dance and live music to create exclusive original production specially designed for MSC Cruises ships.
On board an MSC Cruise you can enjoy the glamour of a night in the casino or experience thrills of the MSC Formula Racer, immerse in the 4D Cinema and play at the bowling alley with your family and friends. We provide the magic, all you have to do is choose the activity!
Click below to see all the cruise entertainment options and discover the Fun Pass Package to take advantage of our pre-boarding rates online.
21 May 26
Arriving 11:00am - Departure 8:00pm
Crammed with ancient architecture, cathedrals and churches, it’s no wonder the Historic Centre of Naples is a UNESCO World Heritage Site. Dip into it all on a Naples cruise, starting with a visit to medieval Castel Nuovo and its view to Mount Vesuvius, looming over the Bay of Naples.
Afterwards, be swept up in the busy streets of Spaccanapoli, lined with artisan workshops, before delving into the city’s past in underground catacombs, located in Rione Sanità. Visit world-famous museums, such as the Capodimonte, with its collections of Baroque and Renaissance art, including works by Titian and Caravaggio. And then there’s the food, from Neapolitan pizza to fine dining.
Better yet, combine your Naples cruise with an excursion to Pompeii, the archaeological site that lay buried for 1,700 years following the eruption of Vesuvius in 79 AD. Today, visitors can walk the cobbled streets and admire the mosaics adorning the villas of the town’s wealthiest families.
Back in the present day, a cruise to Naples, also lets you live the glamorous life in Capri, Sorrento and the Amalfi Coast.
22 May 26
Arriving 7:00am
There are so many reasons to embark on a Rome cruise. A lifetime would not be enough to explore everything that the Eternal City has to offer. All roads lead to Rome, the saying goes, and it certainly felt that way through the centuries as Emperors and Popes used their vast wealth to build monuments worthy of this great city.
This living history has withstood the test of time – and a number of sackings. It is still possible stand in the Colosseum and imagine you are watching a gladiatorial battle, to picture horses racing across the Circus Maximus or to feel divinely inspired in the Pantheon.
The entire city centre is a UNESCO World Heritage Site overflowing with history and art, from the curve of the Spanish Steps to the echoing halls of the Vatican Museums.Take your fill of cobbled streets and Baroque masterpieces with a cruise to Rome.
Beyond the city itself, this region of Italy has so much to offer. Sip wine and soak in the green of the Castelli Romani hillside towns. Take time on your Rome cruise to explore the beautifully preserved Roman complex of the Taurine Baths close to Civitavecchia cruise port.
Cabin Types
from Auckland
Deluxe Interior Fantastica
The Deluxe Interior Cabin on MSC Cruises offers a comfortable and stylish retreat designed for relaxation.Generous square footage that maximizes comfort, often accommodating up to four guests.Contemporary furnishings with elegant touches, creating a cozy yet sophisticated atmosphere.
Junior Oceanview Fantastica
Comfortable king bed that can be converted into two single beds on request, Window with sea view, Relaxing armchair, Bathroom with shower, vanity area and hairdryer, Interactive TV, telephone, safe and minibar & Wi-Fi access available ($)
Auckland
Fly Stay & Cruise Package
from $6059 per person share twin
- Bonus Easy Drinks Package for Guest 1 & 2^
- Travel 12 May - 15 May 26
Deluxe Oceanview Fantastica
Comfortable king bed that can be converted into two single beds on request, Window with sea view,Relaxing armchair,Bathroom with shower, vanity area and hairdryer, Interactive TV, telephone, safe and minibar and Wi-Fi access available ($)
Auckland
Fly Stay & Cruise Package
from $6079 per person share twin
- Bonus Easy Drinks Package for Guest 1 & 2^
- Travel 12 May - 15 May 26
Premium Balcony
Comfortable king bed that can be converted into two single beds on request, Sitting area with sofa, Bathroom with shower or bathtub, vanity area and hairdryer, Interactive TV, telephone, safe and minibar, Wi-Fi access available ($)
Auckland
Fly Stay & Cruise Package
from $6289 per person share twin
- Bonus Easy Drinks Package for Guest 1 & 2^
- Travel 12 May - 15 May 26
The images are representative only; the size, layout and furniture may vary (within the same stateroom category).
Terms & Conditions
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 03 Jul 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure
^Easy Drinks Package includes
Selected classic or international cocktails, Non-alcoholic cocktails and mixed drinks, Spirits (whisky, vodka, gin, rum, tequila, brandy - one brand per type), House wines (red, white, sparkling, rosè), Draft beer Heineken and bottled beer Heineken*
Soft drinks from the fountain, canned soft drinks, fruit juices by the glass and bottled, Bottled Mineral Water, Classic hot drinks (espresso, cappuccino, caffèlatte, hot tea, hot chocolate), Beverage gratuities included
*The brand of beer may vary overtime. The Easy Package covers all the above served in our bars, buffet and main restaurant. What’s more, it also includes private islands, but does not cover the specialty restaurants and signature venues.
Other cruises you may like 4
BONUS DRINKS PACKAGE
Explore Mediterranean Adventure
Mediterranean Adventure
Departing from Civitavecchia, the gateway to Rome, this voyage offers a captivating blend of ancient wonders and sun-drenched coastlines. After a tranquil day at sea, the whitewashed charm of Mykonos and the rich history of Kusadasi unfold, followed by the iconic cliffs of Santorini. Another restful day on the open waters leads to Naples, where Pompeii’s echoes of the past await. The journey concludes back in Civitavecchia, enriched by a week of Mediterranean marvels.
9 Night Fly, Stay & Cruise Package
from
$
5919
per person share twin Deluxe Interior Fantastica
Cruising with
MSC Cruises
Departs 12 May 2026
BONUS DRINKS PACKAGE
Explore Mediterranean Treasures
Mediterranean Treasures
Begin your journey in Barcelona, where vibrant culture meets striking architecture, before tracing a stunning route along the Mediterranean. From the coastal elegance of Marseille and the pastel charm of Portofino to Rome’s timeless grandeur and the dramatic beauty of Taormina, each stop offers its own distinct character. Valletta’s golden-hued skyline provides a captivating contrast, followed by a serene day at sea before returning to Barcelona with a collection of unforgettable moments.
9 Night Fly, Stay & Cruise Package
from
$
5259
per person share twin Deluxe Interior Fantastica
Cruising with
MSC Cruises
Departs 3 Mar 2026
BONUS DRINKS PACKAGE
Explore Rome, Mykonos, and Beyond
Rome, Mykonos, and Beyond
From the historic port of Civitavecchia, this journey weaves through the heart of the Mediterranean, blending ancient cities with stunning island beauty. After a peaceful day at sea, whitewashed villages await in Mykonos, followed by the cultural richness of Kusadasi and the breathtaking views of Santorini. Another relaxing sea day leads to Naples, where the ruins of Pompeii offer a glimpse into the past. The voyage concludes back in Civitavecchia, enriched by a perfect balance of relaxation and timeless destinations.
9 Night Stay & Cruise Package
from
$
3499
per person share twin Deluxe Interior Fantastica
Flights Additional
Flights Additional
Cruising with
MSC Cruises
Departs 26 Jun 2026
BONUS DRINKS PACKAGE
Explore Glaciers, Wilderness, and Coastal Charm
Glaciers, Wilderness, and Coastal Charm
Starting in the vibrant city of Seattle, this voyage charts a path through the rugged beauty of the Pacific Northwest and Alaska’s awe-inspiring wilderness. Glide through serene waters en route to Ketchikan’s frontier charm, the remote tranquility of Icy Strait Point, and the dramatic ice-carved scenery of Tracy Arm Fjord. Juneau offers a blend of adventure and heritage before the journey turns southward, pausing in the elegant coastal city of Victoria, Canada, before returning to Seattle—leaving behind a trail of breathtaking landscapes and unforgettable moments.
10 Night Fly, Stay & Cruise Package
from
$
5439
per person share twin Deluxe Interior Fantastica
Cruising with
MSC Cruises
Departs 22 May 2026
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
