Navigation
Back
  • NORTHERN LIGHTS PROMISE*
  • ONBOARD CREDIT

Norway

Norway’s Classic Roundtrip Voyage

  • AMAZING SAVINGS

Begin your adventure from Bergen to Kirkenes, traveling through Norway’s breathtaking coastal beauty. Visit charming towns like Ålesund, Trondheim, and Tromsø, while enjoying the rugged landscapes of the Arctic. From the remote beauty of Mehamn and Honningsvåg to the stunning vistas of Svolvær and Bodø, each destination offers a unique glimpse into the wonders of Norway’s north.

Departs

  • 7 Apr 26 flying from Auckland
  • 10 Apr 26 | Sailing from Bergen, Norway

HOT Fly Stay & Cruise deal Includes

  • Return Economy flight from Auckland
  • 2 nights Bergen including Breakfast
  • 11 night cruise onboard MS Polarlys
  • 1 night Bergen including breakfast

Food and drink on board

  • Full board (breakfast, lunch, and dinner)
  • Selection of aromatic teas and black drip coffee
  • Choice of dining time (Suite or Select Fares only)
  • Welcome basket with sparkling wine (Suite only)

Life on board

  • Free Wi-Fi
  • Knowledgeable Expedition Team
  • Special access to Hurtigruten photo sharing app
  • Traditional Norwegian wool sweater (Suites Only)

Cruise itinerary

Your voyage starts in Bergen, the second-largest city in Norway and gateway to the fjords. Founded in 1070 AD, Bergen boasts architecture influenced by prosperous 14th-century German trading organisation, the Hanseatic League.

If you’ve time before your ship departs, visit the UNESCO-listed wharfs of the colourful Bryggen district, now an artisan quarter complete with cobblestone streets. Just across the street is the famous Fish Market which serves delicious seafood. There’s also the Fløibanen funicular which takes you up to the top of Mount Fløyen for views of the city.

To get the most out of your visit to Norway, don’t forget that we can also help you to arrange tours before or after your voyage, such as the Norway in a Nutshell programme.

Your voyage begins

Before boarding, you can relax in our comfortable guest lounge at the terminal. Once aboard, enjoy the first of many delicious meals made from fresh coastal produce as we depart Bergen and sail the old Viking route along Hjeltefjord.

You’ll also meet your ship’s Expedition Team who will be your guides as we cruise Norway’s coastline, organising lectures, onboard activities, and optional hikes.

Enjoy early morning in the Nordfjord near Torvik. We then sail past West Cape for our approach to Ålesund.

Art Nouveau city

Ålesund is renowned for its beautiful Art Nouveau architecture and Atlanterhavsparken, one of Northern Europe’s largest saltwater aquariums. If you’re travelling with us in spring or winter, you’ll have most of the day to explore this picturesque town.

Into the fjords

In spring, from April to May, and in autumn, from September to October, your ship will sail to Hjørundfjord, hidden away in the Sunnmøre Alps. There’ll also be a call at the scenic village of Urke to gaze at the view of thousand-year-old farms, the fjord, and the lush mountainsides.

In summer, from June to August, we set course for UNESCO-listed Geirangerfjord. This is a protected and preserved piece of paradise with towering mountain cliffs and waterfalls like the famous Seven Sisters cascading into the fjord.

Please note that the Hurtigruten ships do not dock at the cruise terminal pier. Instead passengers will be transported with tender boats by Geiranger Fjordservice from the ship to shore, or vice versa. Please arrive before 13:45 for the tender boat.

Mountains and roses

The last port of the day is Molde. In summer, there might just be enough daylight to see the amazing view of 222 mountain peaks across the fjord, called ‘the Molde Panorama’.

From mid-June to late August, the streets and gardens here will be adorned with the sight and scent of roses of all shades, living up to Molde’s nickname as ‘The City of Roses’.

This section of the voyage sees us enter the Trøndelag region of Norway, marked by crumpled hills, fields dotted with farmsteads, and low-lying coastal settlements.

Magical, medieval, and modern

Founded by Viking king Olav Tryggvason in 997, Trondheim today is Norway’s third-largest city and a mix of historic buildings and a vibrant student population.

You’ll have three hours to explore Trondheim and its array of highlights, either by yourself or on one of the optional excursions we offer.

A must-see site of the city is Nidaros Cathedral, nicknamed “Norway’s Notre Dame” for its Gothic style and considered the most sacred building in all of Norway. Next door to the cathedral is the Archbishop’s Palace where Norway’s crown jewels are on display.

Nearby, the old city bridge Gamle Bybro sits over Nid River, marking the entrance to the old Hanseatic district of Bakklandet. The neighbourhood’s colourful wooden wharves propped up on stilts by the river’s edge now house a variety of eateries. Up from Bakklandet is Kristiansten Fort which has beautiful panoramas of the city and fjord.

Back on board

In the afternoon, the ship sails northwest, passing the ochre-coloured Kjeungskjær Lighthouse, islets, and rocky reefs. After that, we head towards charming Rørvik.

We cross the Arctic Circle early in the morning, beginning your Arctic tour of Norway. We mark the moment with a traditional ceremony that’s sure to wake you up.

Above the Arctic Circle, you can see the sun 24 hours a day in summer, while in winter, your chances of seeing the Northern Lights greatly improve.

Forces of nature

At 10:00, we call into Ørnes, near to Norway’s second-largest glacier, Svartisen. The pier here is popular for the Love Bench where sweethearts have declared their lasting romance with a padlock.

We then sail to Bodø, the second-largest city in Northern Norway, overlooked by the Børvass peaks. Admire fabulous street art or join an optional boat excursion to Saltstraumen, the world’s most powerful maelstrom. 

Welcome to Lofoten

That afternoon, the ship enters the Lofoten archipelago. The 1,000 metre-high Lofoten Wall is a stunning sight on the horizon, as if there to welcome us.

Stamsund is home to one of the largest fishing fleets in the islands and busiest between January and April when Arctic cod, known locally as skrei, swim from the Barents Sea in the north down to Vestfjord to spawn.

Come evening, when you see rows of traditional fisherman’s huts on stilts, known as rorbuer, you’ve arrived in the pretty harbour of Svolvær, the main town of the Lofoten Islands.

We dock into Harstad just after 07:00. You can go for a peaceful early morning stroll around town. 

The ship will then continue to Finnsnes which connects the beautiful island of Senja via the impressive Gisund Bridge. Keep on the lookout for a variety of seabirds with several colonies nearby, including puffins.

Gateway to the Arctic

We then sail to the historic Arctic exploration capital of Tromsø where you’ll have four hours to explore the city or join an optional excursion.

Along the waterfront you’ll find Polaria, a centre exhibiting environmental research in the Arctic with a small aquarium. Take your pick from the many shops and restaurants in the city centre, including Mack Brewery and favourite local watering hole Ølhallen pub. There are also cafés offering delicious cinnamon buns where baristas create innovative coffee art. Across the fjord from where the ship docks, you should be able to see the iconic Arctic Cathedral with its beautiful stained-glass mosaic.

Leaving Tromsø in the early evening, we head north for the trading post of Skjervøy, founded in 1622. On our way, we’ll pass the Lyngen Alps which rise majestically from the sea.

The ship reaches the town of Hammerfest on the island of Kvaløya early in the morning. In summer, the island has herds of reindeer migrating here in their thousands.

You’ll know we’ve reached Havøysund when you see the wind turbines of the landmark Havøyglaven wind farm which produces enough electricity to power 6,000 local homes.

At the top of Europe

We arrive at Honningsvåg mid-morning, portal to the North Cape where a globe monument marks the top of continental Europe. An optional excursion will take you to North Cape from Honningsvåg by bus, passing herds of reindeer on the way, depending on the season.

Sámi heartlands

Near the entrance of Kjøllefjord village, look out for the striking, building-like rock formation Finnkirka, an ancient sacrificial site once used by the indigenous Sámi. You can join an optional summer excursion to meet local Sámi, learn about their life reindeer herding, and listen to joik folk songs.

Continuing north

We reach our northernmost port of call, Mehamn, in the evening. If visiting in the months of February and March, you might spot tons of cod drying on outdoor wooden racks called hjell, mainly destined for export.

The ship then sets off for Berlevåg. On the way, we pass the tall Slettnes Lighthouse, the northernmost mainland lighthouse on Earth.

We call at Båtsfjord and Vardø in the night, before docking at Vadsø early in the morning.

Looking to the skies

The area around Vadsø is one of the most scenic and popular birdwatching spots in the Arctic, lying directly under the migration path of birds flying from east to west. Watch for hooded crows and sea eagles.

Near the Norwegian border

By the time we reach Kirkenes after breakfast, you’ll have travelled further east than St. Petersburg and Istanbul. You’ll have a choice of optional excursions to explore the area.

Journey’s turning point

Kirkenes is where your Norwegian coastal cruise changes direction and the ship heads south. Several of the places we sailed to during the night we’ll now see during the day.

Back in Vardø, you can visit the solemn Witches’ Monument and the star-shaped Vardøhus Fortress, built in 1737. The northernmost fortification of any kind, it remains a part of the military to this day.

We return to the small, bustling port of Båtsfjord and then make for Berlevåg for late evening, crossing paths with the northbound ship.

We make stops at Mehamn and Kjøllefjord during the night before early morning visits to Honningsvåg and Havøysund.

The northernmost city

In the early afternoon, you’ll spend time in Hammerfest, which has the largest population on a list of the world’s northernmost settlements.

See the UNESCO-listed Meridian Column, shop for souvenirs at the Polar Bear Society, or take the path behind the town to the viewpoint atop Mount Salen.

Mountains and marine mammals

We continue cruising Norway’s coastline south to Øksfjord and then to Skjervøy, surrounded by mountain peaks. We’ve been docking at this vital fishing port since 1896.

If you’re visiting in winter, you might spot orcas and humpback whales that gather here to feed on herring.

As we make our way to Tromsø, you might also glimpse views of the Lyngen Alps which boast some of the highest peaks in all of Norway.

Midnight magic

We dock at Tromsø just before midnight. In the summer months, you can stroll around the still busy city in glorious 24-hour daylight.

Today, you’ll be exploring the archipelagos of Lofoten and Vesterålen, real highlights of our Norway scenic route.

After Finnsnes early in the morning, the ship calls at Harstad where the white-washed Trondenes Church, the world’s northernmost medieval stone church, sits on the peninsula.

Next is our smallest port of call Risøyhamn and then Sortland where the landscape slowly transforms from hills to 1,000-metre-high mountains.

Our birthplace

Stokmarknes is where Captain Richard With began The Coastal Express in 1893. Visit Hurtigrutemuseet, a ship-in-a-bottle building that chronicles our legacy, centred around retired ship MS Finnmarken from 1956.

A ship-sized fjord

Sailing along Raftsund, the Captain may choose to take the ship into tiny Trollfjord if weather permits. The mountain walls will look so close you’ll think you can reach out and brush them! To exit the fjord, the ship will rotate 180 degrees on the spot, then sail back out. Remember to look out for sea eagles here too.

Leaving Lofoten

We reach Svolvær in the evening. The huge mountain that sits above the town is named the Svolvær Goat due to its supposed resemblance. See if you agree!

The ship then sails for Stamsund, eventually passing the giant granite cliffs of the Lofoten Wall.

The ship calls at Bodø in the small hours of the morning and then Ørnes at 7am. We then cross over the Arctic Circle just after breakfast. Commemorate the moment with a tradition of tasting a spoonful of good ol’ Norwegian cod liver oil!

We make a short stop at Nesna before sailing on to Sandnessjøen, gateway to the magnificent Helgeland Coast.

Legend has it…

Admire the stunning landscape of the Seven Sisters mountain range, with peaks up to 1,100m high. The tale goes that seven beautiful troll princesses, fleeing from an unwanted suitor, got caught out as the sun rose, turning them into the seven beautiful mountains you see today.

You’ll also not want to miss views of Torghatten Mountain, with the distinctive hole in it. There is a local legend as to why and how this mountain came to have such a hole. Make sure you ask your Coastal Experience about it!

We reach Brønnøysund mid-afternoon. Explore the bustling marina on a walk along Havnegata. In the centre of town is Brønnøy Church: a stone church in the Neo-Gothic style dating back to 1870.

Our last stop of the day is the cosy fishing port of Rørvik in the picturesque Vikna archipelago.

Spend the morning in Trondheim, then sail past beautiful island scenery and some of Norway’s smallest communities before exploring Kristiansund and Molde.

Capital of the Viking Age

Stroll around Trondheim in the early morning as the city wakes. Visit the sacred Nidaros Cathedral, resting place of St. Olav. Then, walk to Gamle Bybro bridge for a photo opportunity over Nid River.

Treat yourself to quality coffee and a Nordic patisserie in one of the Bakklandet district’s many chic cafés then walk up to Kristiansten Fort for great views of Norway’s third largest city.

Dealing in dried cod

We dock at Kristiansund’s harbour in the late afternoon. The town is spread over three islands and known for being Norway’s “Bacalao Capital” for the salted cod that’s dried on the surrounding cliffs, called klippfisk in Norwegian.

Take a walk around the cobblestone streets of the old town and tour the lively port. You can also head up to the old watchtower at Varden viewpoint for a lovely panorama.

Peaks and petals

The penultimate port of the day is Molde where you can spot the tops of the Romsdal Alps. Nicknamed “The City of Roses”, flowers should be in bloom between mid-June and late August.

Our Norwegian coastal cruise together, at least this time, will reach its end later today. During the previous night, we’ll call at Ålesund and Torvik. On our approach to Måløy, you might catch a glimpse of the northbound Coastal Express if you’re up early enough.

Morning highlights

You’ll have a chance to glimpse Nordfjord, under the enormous Jostedal Glacier, mainland Europe’s largest.

The ship then docks at Florø in the morning where you can take in the harbour and marina.

The home stretch

Leaving Florø, you’ll spot Stabben Lighthouse, a favourite subject for photographers. There’s also stunning views to enjoy as we cross the mouth of Sognefjord, the longest and widest fjord in the whole of Norway.

As we reach our final port in the afternoon, the ship will navigate through the last islands and skerries of our Norway scenic route, and sail down Hjeltefjord to arrive into Bergen.

Explore more of Norway

Sadly, it’s time to say farewell to the Captain, crew, and fellow guests.

But your journey doesn’t have to stop after disembarkation. We offer a Bergen sightseeing tour as well as a range of post-voyage programmes that you can add to your trip, including seeing Sognefjord by train or a tour of Oslo.

Cabin Types

from Auckland

Polar Inside Cabin

Our cosy Polar Inside cabins can be found on all decks. All cabins include bathrooms with shower/WC. Most of the cabins have separate beds where one doubles as a sofa, while some are equipped with a double bed or upper and lower berths. All the cabins have individual specifications.

Auckland

Fly Stay & Cruise Package

from $7699 per person share twin

  • Includes USD150 Onboard Credit per person
  • Save up to $12,000 per couple
  • Travel 07 Apr - 22 Apr 26

Polar Outside Cabin

Polar Outside cabins offer all the amenities of a Polar Inside, with a porthole or window that lets in natural light and provides views of the coast. They feature flexible bedding options, modest furnishings, and all the essentials for a comfortable journey.

Auckland

Fly Stay & Cruise Package

from $7949 per person share twin

  • Includes USD150 Onboard Credit per person
  • Save up to $13,000 per couple
  • Travel 07 Apr - 22 Apr 26

Arctic Superior Cabin

These outside-facing cabins occupy prime locations, offering the best views from the higher decks. Thoughtful touches, such as a kettle with tea and coffee, add a homey feel. Designed for 2–3 guests, the layouts are flexible. Connecting cabins are also available.

Auckland

Fly Stay & Cruise Package

from $8729 per person share twin

  • Includes USD150 Onboard Credit per person
  • Save up to $13,800 per couple
  • Travel 07 Apr - 22 Apr 26

Expedition Suite

Expedition Suites are perfect for guests seeking space and style. Accommodating 2-4 people, each suite features a double bed, a sofa, and plenty of storage. Some suites also offer a bathtub, a bay window, or a balcony.

Auckland

Fly Stay & Cruise Package

from $14,399 per person share twin

  • Includes USD150 Onboard Credit per person
  • Save up to $12,900 per couple
  • Travel 07 Apr - 22 Apr 26

The images are representative only; the size, layout and furniture may vary (within the same stateroom category).

Terms & Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 18 Nov 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.
Save amounts reflect a discount from Hurtigruten at time of publication.

*Northern Light Promise Terms & Conditions

Northern Lights Occurrence is defined as a sighting from the ship which is recorded by the ship’s deck officers and which is announced to passengers on board. An occurrence can last anything from a few minutes to a matter of hours, and the ships decision as to whether the Northern light occurred is final. We hope that you will experience seeing the Northern Lights whilst on your Classic Round Voyages cruise or select Expedition cruises in Norway, although we cannot be held responsible if you don’t. We do however, promise that in the event of there being no Northern Lights Occurrence as defined above on your voyage, we will invite you back to cruise with us once more

HOT CODE: CMPHURT241125

Hurtigruten Logo

Not quite right?

Let us help you find the perfect holiday or deal. 
Here’s how to get in touch... 

Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner