Sunrise, sunset & starlight on the Great Barrier Reef

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

I am passionate about sustainable travel for the future. 

My entire career of 30 years has been in travel sales and tourism. I have travelled overseas more than a hundred times to over 70 countries and 6 continents for personal holidays, business and leisure.

I've made my home in London, Dorset, Chamonix and Auckland. I settled back in my home town of Christchurch after being away for five years. 

I love travel and how it enriches lives and provides a livelihood for people and communities around the globe. I love helping to inspire and inform clients, who care about the impact their choices have on local communities and the environment, and who want to have a great holiday. 

Sustainable doesn't mean you can't have luxury! My personal holidays always have a sense of adventure, you will find me on a beach or mountain or taking in a cultural experience to make the most of a destination. 

I personally rate train travel one of the best ways to casually explore, there's nothing I love more than checking in at a downtown railway station off to a new destination. I think travel provides new perspectives and respect for different cultures and values are par for the course. We can always find common ground when we are prepared to go out of our comfort zone. 

Why book your travel with me? I am a CLIA certified Cruise Master and dedicated to helping you with your travel plans. I have the tools and the networks available to assist with all styles of travel experiences you may be looking for. 

Mel

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason

Laura