Sunrise, sunset & starlight on the Great Barrier Reef

After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason

As the stores resident cruise specialist without a doubt my favorite way to travel is by ship. 11 cruises so far & inspections of a further 20+ ships.

River cruises on the Nile, Danube & Rhone. Ocean cruises in the South Pacific, Caribbean & NZ.

Penni

My travel journey began with a solo adventure to New York at 21-and I've been hooked ever since! Fast forward a few years and I've had the absolute joy of exploring over 20 countries.

From wandering through ancient cities to tasting street food in hidden alleyways, I thrive on discovering new places, flavours, and cultures. 

I found my way into the travel industry while searching for a career that truly lit me up-and I've never looked back. 

Today, I get to turn wanderlust into reality by crafting unforgettable holidays for our local community and curious travellers from all over the world.

Planning a trip should feel exciting, not overwhelming. I'm here to take the stress out of travel and help you design a getaway that's as unique and joyful as you are. 

Got ideas? Let's dream big and make it happen-together!

Melissa