Thailand

I absolutely love organising travel and turning every trip into a seamless adventure that’s perfectly tailored to you. My passion for travel is all about the details—whether it’s finding the best local spots, securing that perfect beachfront hotel or ensuring you have unforgettable experiences at every turn.

I’m all about creating stress-free, personalised journeys that suit your style, making sure every part of your trip is smooth, fun, and unforgettable. With me on your team, you’re in for a trip that’s as unique as you are!

Charlotte

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason

Since 2016, I’ve been helping travellers like you design unforgettable journeys – backed by my own travel experiences across Europe, Southeast Asia, the USA, the Pacific Islands, and Australia. I’m not just passionate about travel – I live it, and I bring that energy to every itinerary I create!

With a calm approach under pressure and a sharp eye for detail, I make sure no moment of your trip is left to chance. But most importantly, I take the time to truly connect with you, so every adventure feels personalised, seamless, and stress-free.

Let’s plan something incredible together.

Shaunice

Bridget has an amazing collection of knowledge from 19 years creating wonderful itineraries for all her clients. She takes the role of research very seriously from finding the finest cocktail to ensuring everyone has the best activity tips!

Her knowledge in cruising, as well as other adventure and family travel combined with her easy approachable manner takes the pain out of planning your trip of a lifetime. 

"Designing unique travel experiences is my passion. My attention to detail and always looking for exclusive options ensures that all client's experiences are seamless right from the initial enquiry". 

When Bridget is not pouring over brochures for inspiration, you can find her having a game of tennis, finding the next best HOT Chocolate, or spending time with her family. 

"Travel is the healthiest addiction" - Anonymous

Why I love travel: 

For me life is about experiences, not things! I love exploring new places, cultures, environments. I see travel for me as an addiction - I just can't stay away and helping people is so rewarding. 

My travel tips: 

• Travel as soon as you can, don't delay as life is too short. 
• If you want an adventure head to Antarctica or the Arctic before anywhere else. 
• Always carry a change of clothes, any valuables and medication in your carry-on luggage. The House of Travel online brochures are a great source of information when planning your journey then we can finetune your holiday for you. 

My top 5 destinations: 

• Africa- Serengeti plains!!! Perfect place to go to create family memories with our young adult kids! Adventure to encounter wildlife and camping in the Serengeti!
• Dubai- the mix of culture, sights, architecture, markets, desert and the malls - even though shopping is not my thing. 
  
• Denali National Park and Preserve in Alaska - I was incredibly fortunate to have a family holiday in Canada, Alaska, Las Vegas and California and I'll never forget rafting on the Nenana River, rounding a bend to see a moose and her two calves taking a drink …. we all forgot to keep paddling; it was an incredible sight!
• Rome - the history and the chaos of a bustling city it offers so much culture with a cool vibe. 
• Thailand - I lived near Chiang Mai as an exchange student many years ago and have been back to the country three times. It is great for families, couples, singles with so much to see and do. 

What's in my suitcase?

• Happiness - I'm always in my happy place as soon as I travel.
• Active wear - Our holidays always include adventure and plenty of travel. 
• A copy of my passport and insurance policy number and phone number, in case I lose my carryon bag and phone. 

Bridget