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Chris Fifield

Chris Fifield

House of Travel Christchurch City

Chris has travelled the globe several times over... with his 30 plus years' experience in the industry he is unquestionably efficient and knowledgeable when it comes to organising any form of travel!

Chris' passion for his career is evident in all holidays he organises. His personal travel experiences compliment his leisure travel background, as he can think outside the box logistically and ensure that all your travel needs are met, and you are guided throughout your journey. 

"Whether your travel dreams are exploring the rugged West Coast of New Zealand to a luxury break in Fiji, I am 100% committed to ensuring you have the best experience planning and fulfilling your dream holiday." 

Outside of work, you will find Chris in the great outdoors having fished his way throughout New Zealand, hiked the Inca Trail in Peru, skied the Canadian Rockies, just to name a few. 

Years in the industry: 37 
No. of countries visited: 40+ 
Favourite place to visit: Western Canada
Next place on the list to visit: Bali

Work, save, travel, repeat. 


Why I love travel: 

There is so many different cultures to experience and history that goes way beyond New Zealand's few hundred years of course - stunning natural beauty can be enjoyed all over the world.


My travel tips:

  • If you are there - do it. Travel is all about experiences that create wonderful memories, so don't regret not doing something because you were concerned about the price - the bank won't mind and you will talk about it for years to come. 
  • Pack light as you can always find a laundromat - though I do need to take me own advice! 
  • Find the most comfortable walking shoes you can find and break them in before you go. You will probably do lots of walking in some countries .... old European cobbled streets can take a toll. 
  • Be prepared to and learn how to tip so you don't get thought of as a bad tourist - most of the world tips for service and yet it's so foreign to us, but very important to do so. 


My top 5 favourite destinations: 

  • Pacific Islands - a close tropical beach escape. The rest of the world dreams of these exotic locations and they are just there for us. 
  • Canada - amazing wilderness experiences on a grand scale.
  • Italy - organised chaos! I just love the expressive personalities of the people, as well the fabulous food and drink and amazing history. 
  • Vietnam - a bit of everything from great beaches to amazing food and stunning rural scenery and different minority cultures.
  • Mediterranean Cruise - why not take your hotel with you - wake up each day with a new culture and experience to be had - this is the place to cruise!

What's in my suitcase:

  • Too much - I must do better!
  • One universal adaptor and a 4 plug New Zealand multi box


Chris


Charlotte Chalman

Charlotte Chalman

House of Travel Invercargill

Travel -it broadens our views, creates lasting memories and allows you to take a break from your ordinary. 

During my career, I have hit some ultimate highs- being the only New Zealand finalist in the prestigious Avis Travel Scholarship in 2019, winning the CLIA Rising Star award in 2020, being a finalist for the House of Travel Rookie of the Year in 2020 (not awarded to anyone due to COVID), multiple internal sales awards and of course getting to see some amazing countries through travel adventures. 

In recent years, I have taken to much more off the beaten track travel, exploring Uzbekistan and Kyrgyzstan, Vietnam, Sri Lanka and China and a epic three-week safari through Zimbabwe, Namibia, Botswana and South Africa. 

Although I did sneak in a wee three-week coach trip in Europe as well-we all need some creature comforts! 

I have loved travelling with my family and seeing my teenage girls' minds blown by the experiences they have in different countries- different ways of living, different foods, different cultures, amazing sites (and sights!) and really seeing what is important to other people outside of NZ. 

I now work from home but venture into the office regularly to see clients (by appointment only). I do love a good face to face catch up!

I would love to hear what adventures you have planned, whether close to home or somewhere in the weird and wonderful, and love helping pull things together to give you your Best Holiday Ever. Give me a call or send me an email to get started on your journey. I look forward to meeting you! 

Charlotte

Maree Thompson

Maree Thompson

House of Travel Mount Maunganui

From the first travel I did as a teenager I have wanted to travel the world, experience the food, absorb the culture and learn the history!!!

I have always been passionate about creating the ultimate holidays and feel that makes me the best planner of your holidays that I can be!! 

I had been selling travel for over 20 years when I felt something else was needed and to the leap to be the retail manger of House of Travel Papamoa. I feel I have never looked back and enjoy leading a fantastic group of people!!

I love my job!!! I love the fact that no one holiday is ever the same and also thrive on a challenge of a complex itinerary, round the world flight or something out of the norm. 

I think the benefit you get with me is the experience I have had planning and travel and the places I have travelled. 

I have travelled extensively and in particular done a lot around New Zealand, Australia, South Pacific Islands, USA and Europe and find that travel opens your mind to another world full of new experiences, new tastes and an appreciation for life in general. 

I have a rule that every trip I do I need to pick one unique thing to do on holiday that is un-usual or you would not do on another holiday .... I have been hot air ballooning, have been on a segway tour, have helicoptered out to an island etc.

My Travel Tips

  • I am a bit of a IT geek so always travel with an adaptor that has USB ports for my IWatch, iPhone and iPad. 
  • Have a store of great apps that help with travel, packing, maps, closest toilet etc.!!
  • Always keep in touch with your travel agent so they can keep you up to date with deals that are out for your next holiday.
  • Cash passports are a MUST as safe and easy way to travel. 

The best holidays are definitely created together so would love to get you in for an appointment and have a discussion about your travel dreams.


Maree


Tori Melody

Tori Melody

House of Travel Devonport

Lovely to meet you — and welcome, fellow adventure seekers!

I’m Tori, your dedicated travel consultant and in-house explorer. With four years in the industry, countless miles travelled, and a genuine passion for crafting meaningful journeys, I’m here to help turn your travel dreams into experiences that stay with you for life.

As a USA travel expert and global theme park enthusiast (yes — Disney and Universal are my happy places!), I specialise in the kinds of holidays that bring people together and spark unforgettable moments. Whether it’s a multi-generational family escape, a self-drive road trip, a backpacking adventure, or a tailor-made private itinerary, I love creating travel plans that feel personal, seamless, and exciting.

Adventure comes in many forms — hiking hidden trails, tasting a city’s flavours on a food tour, discovering rich history, sailing on a cruise, or joining an 18–35s group tour to meet new friends. Whatever your style, I’m here to match you with experiences that broaden your horizons and deepen your love for the world around you.

Alongside planning travel, I also run our store’s social media pages, keeping our community inspired with fresh ideas and insider knowledge.

If you’re looking for a consultant who brings passion, expertise, creativity, and genuine care to every itinerary, I’d love to be part of your next adventure

Tori 

Best. Holidays. Ever!

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