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Shane Robertson
House of Travel Rotorua
“I haven’t been everywhere but it’s on my list” has pretty much been my life motto since I was 14. I sold a motorbike I’d outgrown and used the money to book myself, as an unaccompanied minor, on a flight to Australia to visit family, and I’ve never really stopped travelling since.
In my early 20s I did the classic European OE, and what I love most is how my travel style has evolved with each stage of life. I’ve backpacked, joined coach tours, sailed on luxury cruises and stayed in five star chateaus with two Michelin star restaurants. Now, with two young children, I’m genuinely excited about the next chapter: beach resorts with brilliant kids clubs, multi generational escapes and, of course, the Disneyland years.
I’ve travelled extensively through the South Pacific, Europe and Asia, and I’ve spent 17 years in the travel industry, most of that time working in product. That behind the scenes experience means I know how to sort the genuinely great options from the glossy brochure fluff, and how to build itineraries that flow well in real life, not just on paper.
As a consultant, I am especially passionate about the South Pacific, road trips and multi generational travel. I love finding those little “in between” moments that become the stories you tell for years, like taking the slow roads instead of highways or exploring a new neighbourhood while the washing is spinning at a local laundromat. My goal is to design journeys that feel personal, well considered and fun, with a little bit of something for everyone who is coming along.
If you are looking for someone who understands how travel changes as life does, from solo adventures to family holidays and everything in between, I would love to help you plan your next chapter.
Shane
Penni McDonald
House of Travel Auckland City
As the stores resident cruise specialist without a doubt my favorite way to travel is by ship. 11 cruises so far & inspections of a further 20+ ships.
River cruises on the Nile, Danube & Rhone. Ocean cruises in the South Pacific, Caribbean & NZ.
Penni
Charlotte Chalman
House of Travel Invercargill
Travel -it broadens our views, creates lasting memories and allows you to take a break from your ordinary.
During my career, I have hit some ultimate highs- being the only New Zealand finalist in the prestigious Avis Travel Scholarship in 2019, winning the CLIA Rising Star award in 2020, being a finalist for the House of Travel Rookie of the Year in 2020 (not awarded to anyone due to COVID), multiple internal sales awards and of course getting to see some amazing countries through travel adventures.
In recent years, I have taken to much more off the beaten track travel, exploring Uzbekistan and Kyrgyzstan, Vietnam, Sri Lanka and China and a epic three-week safari through Zimbabwe, Namibia, Botswana and South Africa.
Although I did sneak in a wee three-week coach trip in Europe as well-we all need some creature comforts!
I have loved travelling with my family and seeing my teenage girls' minds blown by the experiences they have in different countries- different ways of living, different foods, different cultures, amazing sites (and sights!) and really seeing what is important to other people outside of NZ.
I now work from home but venture into the office regularly to see clients (by appointment only). I do love a good face to face catch up!
I would love to hear what adventures you have planned, whether close to home or somewhere in the weird and wonderful, and love helping pull things together to give you your Best Holiday Ever. Give me a call or send me an email to get started on your journey. I look forward to meeting you!
Charlotte
Namrata Patel
House of Travel Hobsonville
Hi, I’m Namrata — a travel
consultant who genuinely cares about your time, your budget, and your hopes for
that memorable holiday. I love turning travel ideas into something real and
unforgettable. For me, building an itinerary is like solving a puzzle — shaped
by your interests, personality, and sense of adventure.
I’m research-driven and love digging into the details that make a trip special.
Whether it’s tricky airfares, island-hopping cruises, or crafting meaningful
family journeys, I’m here for it.
Travel is never one-size-fits-all, and I look forward to discovering your
unique travel style.
Every trip starts with a good chat — let’s start there.
Namrata
Best. Holidays. Ever!
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