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My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!

Pauline

For a long time, I've told people I have the best job in the world and I still stand by that. 

What could be better than turning peoples dreams into reality? I never know what the day will bring and isn't variety the spice of life? 

My travel journey started a bit later in my life, so I haven't been everywhere YET, but I am having a damn good crack at it, gathering local knowledge along the way. 

Jo

After achieving my New Zealand Level 5 & 6 Diplomas in Travel and Tourism, I’m excited to have joined the team at House of Travel Rotorua back in December 2022 - not even Covid could derail my dreams of becoming a travel consultant.  

My years of studying and my personal experience of travelling to Australia on family holidays has fuelled my passion for creating unforgettable holidays. I spend my days designing holidays within New Zealand, Australia, the South Pacific and Asia, and I absolutely love arranging cruise holidays. Working with you to create your perfect getaway is what I enjoy the most, so bring me your dream holiday, and we can build it together! Leave me to focus on the details, so that you can relax and have your best adventure yet!

Travel is truly in my blood. My grandparents sparked the travel bug in my mum, and she passed that passion on to me. From the moment I took my very first holiday at age three, a magical trip to Disneyland, I was hooked. Growing up, I listened to my mum’s stories from her OE, my cousins’ globe-trotting adventures, and my sister’s explorations, all of which fueled my own wanderlust.

Over the years, I’ve lived in Scotland, as well as in England and Ireland, soaking up different cultures and ways of life. I’ve been fortunate to travel extensively, exploring incredible destinations including Jordan, Israel, the USA, Australia & Europe. I’ve experienced the security and ease of organised solo travel with Contiki and Topdeck tours, but I’ve also embraced the challenge and freedom of planning my own trips, like eloping in Denmark, which remains one of my most cherished adventures.

With a background in hospitality, I combine practical knowledge with genuine care to craft holidays that are personalised, meaningful, and seamless. I love getting to know your unique travel style and what matters most to you, whether that’s family fun, a romantic escape, or a bucket-list adventure.

I’m not just your travel consultant; I’m your travel cheerleader. I’ll celebrate every countdown with you, smooth out any bumps along the way, and be just as excited when everything comes together perfectly. My goal is to take the stress out of travel planning, so you can focus on making memories.

Let’s work together to create a travel experience that’s not only unforgettable but uniquely yours.

Courtney