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My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!

Pauline

Unmatched in her lifetime experience within the conference and incentive travel industry, Victoria heads-up HOT Events and truly delights in delivering fantastic results for our clients. 

Making magic happen is Victoria's specialty. She understands what is required to deliver top experiences for delegates and incentive visitors. In high demand by both clients and colleagues alike, Victoria is keen to share her skills and works closely with the team to ensure every part of a programme, from concept delivery, is exceptional .

Although Victoria's hospitality management studies included chief training - it doesn't mean she does a lot of it now - preferring to hunt out the latest wining and dining options in town. She does bring this knowledge to the table when hosting groups on or off shore - ensuring the venue is the ideal place for the specific group's requirements. 

"The best part of my job is year after year, hosting many of the same clients - I am challenged to make their experience better than the year before, and I love it!"

With her wicked sense of humour and her reputation as a people's person, Victoria is committed in delivering first class service to her clients. 

Favourite place to host an event: Vietnam 
Next place on the list to visit: Canada

Victoria

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther