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Travel has always been a passion of mine, but what I enjoy most is helping others experience the excitement that comes with planning their next adventure. Whether it's a once-in-a-lifetime holiday, a family getaway, a cruise, or a quick escape, I love taking the stress out of the planning process so my clients can simply look forward to their trip.

As a Travel Consultant with House of Travel, I've been fortunate to experience a wide variety of travel styles first-hand. From ocean cruising and independent travel to small group journeys and fully escorted tours, I understand that no two travellers are the same. I've explored destinations throughout Australia, Europe, Asia, the South Pacific and the USA, giving me genuine first-hand knowledge that I can share with my clients.

Australia remains one of my favourite destinations, with its incredible mix of vibrant cities, stunning coastlines and unforgettable regional experiences. Cruising is another personal passion, and I enjoy helping clients find the perfect ship and itinerary, whether it's their very first cruise or they're seasoned travellers looking for their next adventure.

I believe the best holidays are built around the people taking them. That's why I take the time to understand what my clients enjoy, what inspires them, and what they want from their travels. My goal is simple—to create seamless, memorable holidays while providing honest advice, personalised service, and support every step of the way.

Jay

“I haven’t been everywhere but it’s on my list” has pretty much been my life motto since I was 14. I sold a motorbike I’d outgrown and used the money to book myself, as an unaccompanied minor, on a flight to Australia to visit family, and I’ve never really stopped travelling since.

In my early 20s I did the classic European OE, and what I love most is how my travel style has evolved with each stage of life. I’ve backpacked, joined coach tours, sailed on luxury cruises and stayed in five star chateaus with two Michelin star restaurants. Now, with two young children, I’m genuinely excited about the next chapter: beach resorts with brilliant kids clubs, multi generational escapes and, of course, the Disneyland years.

I’ve travelled extensively through the South Pacific, Europe and Asia, and I’ve spent 17 years in the travel industry, most of that time working in product. That behind the scenes experience means I know how to sort the genuinely great options from the glossy brochure fluff, and how to build itineraries that flow well in real life, not just on paper.

As a consultant, I am especially passionate about the South Pacific, road trips and multi generational travel. I love finding those little “in between” moments that become the stories you tell for years, like taking the slow roads instead of highways or exploring a new neighbourhood while the washing is spinning at a local laundromat. My goal is to design journeys that feel personal, well considered and fun, with a little bit of something for everyone who is coming along.

If you are looking for someone who understands how travel changes as life does, from solo adventures to family holidays and everything in between, I would love to help you plan your next chapter.

Shane

After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley

Laura