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Victoria Wales

Victoria Wales

House of Travel Christchurch City

Unmatched in her lifetime experience within the conference and incentive travel industry, Victoria heads-up HOT Events and truly delights in delivering fantastic results for our clients. 

Making magic happen is Victoria's specialty. She understands what is required to deliver top experiences for delegates and incentive visitors. In high demand by both clients and colleagues alike, Victoria is keen to share her skills and works closely with the team to ensure every part of a programme, from concept delivery, is exceptional .

Although Victoria's hospitality management studies included chief training - it doesn't mean she does a lot of it now - preferring to hunt out the latest wining and dining options in town. She does bring this knowledge to the table when hosting groups on or off shore - ensuring the venue is the ideal place for the specific group's requirements. 

"The best part of my job is year after year, hosting many of the same clients - I am challenged to make their experience better than the year before, and I love it!"

With her wicked sense of humour and her reputation as a people's person, Victoria is committed in delivering first class service to her clients. 

Favourite place to host an event: Vietnam 
Next place on the list to visit: Canada

Victoria

Andy Gosnell

Andy Gosnell

House of Travel Christchurch City

There is nothing like having an outgoing and versatile member on a team—and Andy is ours. His approachable, honest style fosters strong relationships and consistently positive experiences for clients, suppliers, and colleagues alike.


Travel has always been a defining part of Andy’s life. He caught the travel bug early - 3 formative years of living in the USA during his childhood hardwired his love for travel.  Since then, he has taken every opportunity to see the world, often venturing to remote and remarkable destinations. Whether trekking through the Patagonian Andes, wandering the piazzas of Italy, or visiting family spread around the globe, Andy is truly in his element.


With nearly ten years in the travel industry, Andy has had the opportunity to experience an exceptional range of destinations and build deep, practical knowledge. No matter where you want to go, he brings expert insight and thoughtful advice to help make your journey genuinely unforgettable.


“I can help you visit anywhere and experience anything—you're only limited by how far your imagination can stretch.”

 

Years in the industry: 10
Countries visited: 12
Favourite destination: Amalfi Coast
Next destination on the list: Poland

“Not all those who wander are lost.” — J.R.R. Tolkien


Why I Love Travel

The places I see and the people I meet—travel truly is the best way to broaden the mind. It allows you to experience and learn from different cultures and walks of life. Life is short; travel often.


My Travel Tips

  • If you are always early, you are never late.
  • Pre-book as much as possible before departure and schedule rest days on longer trips.
  • Live courageously—100% of the opportunities you don’t take are missed.


My Top Three Favourite Destinations

Italy
The food, history, people, dramatic coastlines, and mountains—Italy deserves a place on everyone’s bucket list.


USA
With its extraordinary diversity of cultures and experiences, you could spend a lifetime exploring the United States and still not see it all.


Patagonia
Challenging to reach, but the dramatic landscapes that greet you make every moment of the journey worthwhile.


What’s in My Suitcase

  • Kindle / E-reader – Lightweight, easy to pack, and long-lasting battery life; an essential on every trip.
  • Noise-cancelling headphones – Ideal for busy airports and long-haul flights.
  • Travel plug adapter – Easy to forget, but absolutely essential.


Andy

Jessica Osbourn

Jessica Osbourn

House of Travel Papamoa

I have always been a lover of travel, family holidays as a child sparked my love of seeing the world. I was born in England, moving to New Zealand with my family at the age of six. Drawn to the outdoors and the natural beauty of the world, I enjoy nothing more than exploring new landscapes, immersing myself in local living or being a major tourist. Whether that’s wondering narrow streets, exploring a big city or lounging on a sun-soaked beach.

In addition to my knowledge of travel, I'm currently training to become a Contiki champ with a passion for adventure and a love of meeting new people, I am eager to help you plan your own exciting Contiki, Top Deck, G-adventures or Intrepid tour and create unforgettable memories. 

I was fortunate enough to be sent to Disneyland California and loved every aspect of its adrenaline packed adventure. It is an unforgettable trip and I cant wait to help others book their magical Disney holidays. 

With a passion for adventure and a keen eye for detail, I’m always on the lookout for hidden gems, unique experiences and trending destinations. Whether you're looking for a thrill-seeking adventure or a peaceful escape into nature, I have the drive to help you plan the trip of a lifetime.

Jessica
Laura Cook

Laura Cook

House of Travel Whanganui

Hey there!

I’m Laura, the smiley face you’ll spot as soon as you walk through our office door. With a serious case of wanderlust, I’ve done it all —lived abroad, cruised the seas, island-hopped, and even cruised around South Africa on the back of a motorbike. But let me tell you about my ultimate love affair Africa!

For three incredible years, I bounced between Australia and South Africa, exploring every corner of the country, often on the back of a motorbike. I’ve sat with elephants for hours, watched big cats hunting, and slept under the stars in the middle of a game reserve. My heart belongs to the wild, and if you’re an animal lover like me, trust me, Africa will capture yours too.

Nothing lights me up more than helping people experience this magic. The more I learn, the more excited I get about sharing these adventures with you! Whether it’s a dream safari, a relaxing cruise, or an off-the-beaten-path escape, I’m here to bring your travel dreams to life.

Let’s make your adventure happen!

Laura

Best. Holidays. Ever!

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