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My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!

Pauline

My passions are travel & people which is why I love what I do! I love to share in the excitement of your travel planning and help create your dream holiday! I also understand there is not a one size fits all for travel and will ensure your holiday is individualised to you!

I've been lucky enough to visit so many amazing countries of the world and I would love to help you do the same whether it is a family trip to Aussie, a river cruise in Europe, relaxing Island getaway or an adventurous safari in Africa. 

My office hours are: Monday, Wednesday & Friday 9am -3pm

Lisa

With over 26 years in various roles in the travel industry, Louise's international knowledge and experience is wide-ranging and her logistical and organizational skills are exceptional. 

Louise loves being able to create packages and experiences for clients and then deliver them onsite to see them enjoying the experiences beyond their expectations. Louise has been a part of the team that have taken New Zealand Supporters to multiple Commonwealth Games and Olympics along with Rugby and Netball World Cups.

While sports travel is still Louie's first love, over the past three years she has worked more in our Conference Management side of HOT Events. Working alongside the team in managing corporate conferences covering all aspects from destination research and contracting, through to registration administration and onsite event management. 

When not talking sport at the desk, Louise is off being active - taking her two dogs (and husband) for long walks and runs in the stunning hills around Christchurch. 

Favourite place to visit: Switzerland
Next place on the list to visit: Canada

After achieving my New Zealand Level 5 & 6 Diplomas in Travel and Tourism, I’m excited to have joined the team at House of Travel Rotorua back in December 2022 - not even Covid could derail my dreams of becoming a travel consultant.  

My years of studying and my personal experience of travelling to Australia on family holidays has fuelled my passion for creating unforgettable holidays. I spend my days designing holidays within New Zealand, Australia, the South Pacific and Asia, and I absolutely love arranging cruise holidays. Working with you to create your perfect getaway is what I enjoy the most, so bring me your dream holiday, and we can build it together! Leave me to focus on the details, so that you can relax and have your best adventure yet!