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Meet our Queensland specialists

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Shane Robertson

Shane Robertson

House of Travel Rotorua

“I haven’t been everywhere but it’s on my list” has pretty much been my life motto since I was 14. I sold a motorbike I’d outgrown and used the money to book myself, as an unaccompanied minor, on a flight to Australia to visit family, and I’ve never really stopped travelling since.

In my early 20s I did the classic European OE, and what I love most is how my travel style has evolved with each stage of life. I’ve backpacked, joined coach tours, sailed on luxury cruises and stayed in five star chateaus with two Michelin star restaurants. Now, with two young children, I’m genuinely excited about the next chapter: beach resorts with brilliant kids clubs, multi generational escapes and, of course, the Disneyland years.

I’ve travelled extensively through the South Pacific, Europe and Asia, and I’ve spent 17 years in the travel industry, most of that time working in product. That behind the scenes experience means I know how to sort the genuinely great options from the glossy brochure fluff, and how to build itineraries that flow well in real life, not just on paper.

As a consultant, I am especially passionate about the South Pacific, road trips and multi generational travel. I love finding those little “in between” moments that become the stories you tell for years, like taking the slow roads instead of highways or exploring a new neighbourhood while the washing is spinning at a local laundromat. My goal is to design journeys that feel personal, well considered and fun, with a little bit of something for everyone who is coming along.

If you are looking for someone who understands how travel changes as life does, from solo adventures to family holidays and everything in between, I would love to help you plan your next chapter.

Shane

Sarah Jeffries

Sarah Jeffries

House of Travel Matamata

Hi, I’m Sarah—a Matamata local with a passion for making your travel dreams come true!With over nine years of experience as a travel consultant, I specialise in creating personalised journeys that leave lasting memories.

Working remotely from Matamata, I combine local charm with global expertise, bringing the world right to your doorstep.

Travel is not just my profession—it’s my passion. As an avid explorer, I’ve fallen in love with some incredible destinations.

London has captured my heart with its royal landmarks, from the grandeur of Buckingham Palace to the storied Tower of London. Navigating the city on the iconic Underground is a breeze, making every corner of this vibrant city accessible. As a lifelong Harry Potter fan, visiting the Cotswolds and exploring filming locations like Lacock Abbey Cloisters (aka Hogwarts!) was pure magic.

In Asia, my adventures have taken me to many countries, but the Philippines stands out. Swimming with whale sharks and soaking up the island vibes were unforgettable experiences. It’s a destination rich in culture, beauty, and value—a must-see!

When it’s time to unwind, I love nothing more than a relaxing resort holiday. Picture this: a good book, a cocktail in hand, and the laid-back charm of the South Pacific.

As a new mum, I’ve developed a knack for finding the best family-friendly resorts. Our recent family holiday to Fiji was a dream! We stayed at the Outrigger, and it was absolutely faBULAous—perfect for little ones and parents alike.

Whether you’re craving a peaceful beach retreat, an exhilarating adventure, or a family escape, I’m here to make it happen.

My goal? To craft a travel experience tailored just for you, full of unforgettable moments and stress-free planning.

Let’s turn your travel dreams into reality. Life’s short—let’s make sure your story is one worth watching. 

Ready to explore? I can’t wait to help you plan your next journey!


Sarah 

Courtney McCormack

Courtney McCormack

House of Travel Morrinsville

Travel is truly in my blood. My grandparents sparked the travel bug in my mum, and she passed that passion on to me. From the moment I took my very first holiday at age three, a magical trip to Disneyland, I was hooked. Growing up, I listened to my mum’s stories from her OE, my cousins’ globe-trotting adventures, and my sister’s explorations, all of which fueled my own wanderlust.

Over the years, I’ve lived in Scotland, as well as in England and Ireland, soaking up different cultures and ways of life. I’ve been fortunate to travel extensively, exploring incredible destinations including Jordan, Israel, the USA, Australia & Europe. I’ve experienced the security and ease of organised solo travel with Contiki and Topdeck tours, but I’ve also embraced the challenge and freedom of planning my own trips, like eloping in Denmark, which remains one of my most cherished adventures.

With a background in hospitality, I combine practical knowledge with genuine care to craft holidays that are personalised, meaningful, and seamless. I love getting to know your unique travel style and what matters most to you, whether that’s family fun, a romantic escape, or a bucket-list adventure.

I’m not just your travel consultant; I’m your travel cheerleader. I’ll celebrate every countdown with you, smooth out any bumps along the way, and be just as excited when everything comes together perfectly. My goal is to take the stress out of travel planning, so you can focus on making memories.

Let’s work together to create a travel experience that’s not only unforgettable but uniquely yours.


Courtney

Nicole Norling

Nicole Norling

House of Travel Hamilton City

I've always loved travelling because the world is filled with such incredible beauty, diversity and unforgettable experiences. My roots are in Switzerland, but my own travel story truly began with a life-changing trip to New Zealand - so it feels especially meaningful that I now get to call this amazing country home. Last year, I moved to New Zealand to be with my Kiwi partner, and I’ve loved discovering more of this beautiful corner of the world ever since.

To date, I’ve explored 56 countries across six continents, with only Antarctica left on my bucket list. I’m a curious, adventurous and active traveller who enjoys connecting with different cultures, uncovering history and soaking up the atmosphere of vibrant cities. From exploring Europe’s great capitals and finding hidden treasures on a scenic road trip to experiencing wildlife, landscapes and nature up close, I’m always excited about what’s next.

I’ve spent around 16 years working in the travel industry in a range of roles, but being a travel consultant is where I truly feel at home. It combines everything I enjoy most: travel, organisation, careful planning and above all, helping people bring their dream holidays to life. I’m passionate about creating personalised travel experiences that reflect each client’s interests, style and needs because every trip should feel unique.

Whether you’re dreaming of iconic European cities like London, Paris, Rome or Vienna, cruising the oceans or rivers of the world, relaxing on a tropical beach in Fiji or Rarotonga, road-tripping through Ireland, heading out on safari in South Africa, Namibia or Kenya or standing in awe at Angkor Wat in Cambodia - I’m here to help you plan it all.

Let’s create an unforgettable journey together.


Nicole

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