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After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley

With over 26 years in various roles in the travel industry, Louise's international knowledge and experience is wide-ranging and her logistical and organizational skills are exceptional. 

Louise loves being able to create packages and experiences for clients and then deliver them onsite to see them enjoying the experiences beyond their expectations. Louise has been a part of the team that have taken New Zealand Supporters to multiple Commonwealth Games and Olympics along with Rugby and Netball World Cups.

While sports travel is still Louie's first love, over the past three years she has worked more in our Conference Management side of HOT Events. Working alongside the team in managing corporate conferences covering all aspects from destination research and contracting, through to registration administration and onsite event management. 

When not talking sport at the desk, Louise is off being active - taking her two dogs (and husband) for long walks and runs in the stunning hills around Christchurch. 

Favourite place to visit: Switzerland
Next place on the list to visit: Canada

Unmatched in her lifetime experience within the conference and incentive travel industry, Victoria heads-up HOT Events and truly delights in delivering fantastic results for our clients. 

Making magic happen is Victoria's specialty. She understands what is required to deliver top experiences for delegates and incentive visitors. In high demand by both clients and colleagues alike, Victoria is keen to share her skills and works closely with the team to ensure every part of a programme, from concept delivery, is exceptional .

Although Victoria's hospitality management studies included chief training - it doesn't mean she does a lot of it now - preferring to hunt out the latest wining and dining options in town. She does bring this knowledge to the table when hosting groups on or off shore - ensuring the venue is the ideal place for the specific group's requirements. 

"The best part of my job is year after year, hosting many of the same clients - I am challenged to make their experience better than the year before, and I love it!"

With her wicked sense of humour and her reputation as a people's person, Victoria is committed in delivering first class service to her clients. 

Favourite place to host an event: Vietnam 
Next place on the list to visit: Canada

Victoria

With over 30 years in the travel industry, I still get that same excitement when creating holidays for my clients.

Lisa