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Kelsey Mackay

Kelsey Mackay

House of Travel Hamilton East (formely Calder and Lawson)

Travel has always been more than just getting from A to B for me, it’s about the experiences, the memories, and the confidence that comes from seeing the world in a new way.

I love helping people plan trips that truly suit them, whether that’s a relaxing island escape, a once-in-a-lifetime adventure, or a well-earned holiday where everything just runs smoothly. I take the time to understand what’s important to each client, and I’m known for being organised, responsive, and honest with my advice.

Having travelled myself and worked closely with trusted suppliers, I enjoy sharing practical insights and industry knowledge that help take the stress out of planning. From the early ideas right through to the finer details, my goal is to make sure you feel supported, informed, and excited about your holiday.

There’s nothing better than hearing about a great trip when clients return, knowing I’ve played a small part in helping create something really special and it's certainly making my Book-It "List" turn into a Novel!

My favourite place I have visited is Puerto Rico - from the beautiful white-sand beaches and the best coffee & chocolate I’ve ever had, this country is so rich with culture. It’s sure to be a memorable port stop on your next Caribbean Cruise.

The next place I would love to explore is Indonesia & South America!

Kelsey
Chris Fifield

Chris Fifield

House of Travel Christchurch City

Chris has travelled the globe several times over... with his 30 plus years' experience in the industry he is unquestionably efficient and knowledgeable when it comes to organising any form of travel!

Chris' passion for his career is evident in all holidays he organises. His personal travel experiences compliment his leisure travel background, as he can think outside the box logistically and ensure that all your travel needs are met, and you are guided throughout your journey. 

"Whether your travel dreams are exploring the rugged West Coast of New Zealand to a luxury break in Fiji, I am 100% committed to ensuring you have the best experience planning and fulfilling your dream holiday." 

Outside of work, you will find Chris in the great outdoors having fished his way throughout New Zealand, hiked the Inca Trail in Peru, skied the Canadian Rockies, just to name a few. 

Years in the industry: 37 
No. of countries visited: 40+ 
Favourite place to visit: Western Canada
Next place on the list to visit: Bali

Work, save, travel, repeat. 


Why I love travel: 

There is so many different cultures to experience and history that goes way beyond New Zealand's few hundred years of course - stunning natural beauty can be enjoyed all over the world.


My travel tips:

  • If you are there - do it. Travel is all about experiences that create wonderful memories, so don't regret not doing something because you were concerned about the price - the bank won't mind and you will talk about it for years to come. 
  • Pack light as you can always find a laundromat - though I do need to take me own advice! 
  • Find the most comfortable walking shoes you can find and break them in before you go. You will probably do lots of walking in some countries .... old European cobbled streets can take a toll. 
  • Be prepared to and learn how to tip so you don't get thought of as a bad tourist - most of the world tips for service and yet it's so foreign to us, but very important to do so. 


My top 5 favourite destinations: 

  • Pacific Islands - a close tropical beach escape. The rest of the world dreams of these exotic locations and they are just there for us. 
  • Canada - amazing wilderness experiences on a grand scale.
  • Italy - organised chaos! I just love the expressive personalities of the people, as well the fabulous food and drink and amazing history. 
  • Vietnam - a bit of everything from great beaches to amazing food and stunning rural scenery and different minority cultures.
  • Mediterranean Cruise - why not take your hotel with you - wake up each day with a new culture and experience to be had - this is the place to cruise!

What's in my suitcase:

  • Too much - I must do better!
  • One universal adaptor and a 4 plug New Zealand multi box


Chris


Pauline Gooding

Pauline Gooding

House of Travel Te Awamutu

My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!


Pauline

Angela Taverner

Angela Taverner

House of Travel Hamilton City

With over 40 years of travel experience, including 30 years living and working in the USA, I’ve developed a deep passion for showcasing the beauty and diversity of the United States. But my love of travel goes far beyond that. Travel is not just a career for me—it's a lifelong journey that has shaped my understanding of the world and its many cultures.

I thrive on helping my clients discover unique, off-the-beaten-path destinations, and I have a special fondness for authentic, remote locations that offer a genuine connection to the culture and landscape. My adventures have taken me to the vast sands of Morocco and Egypt, where I’ve explored ancient ruins and vibrant markets. I’ve trekked the Inca Trail in Peru and hiked to Everest Base Camp in Nepal, experiencing firsthand the stunning landscapes and welcoming communities. 

Whether it’s trekking through the mountains of Nepal or uncovering hidden gems in Peru, I love guiding travellers to places that offer more than just sightseeing—they offer a chance to truly connect with the world. I find great joy in helping my clients turn their dream holidays into reality, whether they’re after iconic landmarks or remote locations that are rich in culture and adventure.

Through my work as a travel agent, I create experiences that go beyond the ordinary, helping travellers discover not only new places but new perspectives. Let me help you craft a journey that will stay with you long after you’ve returned home.


Angela 

Best. Holidays. Ever!

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