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Petra Otte

Petra Otte

House of Travel Wellington City

Having spent 40+ years, 30 owning my own HOT outlet here in the heart of Wellington, in this exciting and ever changing industry you could say that extraordinary resilience is at the top of my skite sheet given the many and varying challenges that have faced travellers over the years.

My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment.

It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.

Having been to all continents bar Antarctica which is high on my list, I have also travelled in all styles from budget overland backpacking to luxury cruises which allows me to relate to all clients and work with you for what is best for you. 

Petra

Megan Loughridge

Megan Loughridge

House of Travel High Street Lanes, Christchurch CBD

With over 20 countries visited and four group tours under my belt, I understand just how impactful a well-planned journey can be. Each trip has given me new insights—not only into different cultures and places—but also into what truly makes a travel experience memorable.

I genuinely enjoy the planning process: mapping out itineraries, uncovering hidden gems, and making sure every detail is just right. It’s this same thoughtfulness and enthusiasm I bring to every trip I help design. Whether it’s a relaxed escape, a cultural deep dive, or an adventure-filled group tour, my goal is to create travel experiences that are exciting, seamless, and tailored to you.

When I’m not travelling, you’ll usually find me being a proud (and slightly crazy) dog lady—spending time with my three dogs and competing in dog agility. My love of animals flows into my travel values too, and I’m a big believer in travelling ethically and responsibly, with care and respect for local communities, cultures, and wildlife.


Megan

Wendy Harrison

Wendy Harrison

House of Travel Tauranga: The Crossing

I am an adventure seeker with a passion for exploring the world and experiencing everything it has to offer. I'm always on the lookout for new and exciting experiences and have a particular love for small group tours and adventures. Whether it's cruising in the Galapagos Islands or exploring new cities, I love the intimacy and camaraderie that comes with traveling in small groups. 

When I'm not adventuring, you can often find me at live sports and events, cheering on my favourite teams and soaking up the excitement of the crowd. Or I'm equally at home soaking up the sun during a beautiful island beach holiday.  

I also have a love for cruising and have had the opportunity to explore new destinations such as the Mediterranean, the coastlines of Spain and Portugal, the Rhône and Saône Rivers in Southern France, canal boating in England, and cruising across the Tasman. All while enjoying the comforts and amenities of life on the water. 

One of my favourite pastimes is people watching whether it's from a cafe in Paris or on the streets of New York. For me, there is nothing more fascinating than observing the unique and diverse cultures of the world and the interactions of the people within them. I'm always seeking out new experiences and adventures, driven by a deep curiosity and a thirst for knowledge and understanding. 

Wendy

Chris Fifield

Chris Fifield

House of Travel Christchurch City

Chris has travelled the globe several times over... with his 30 plus years' experience in the industry he is unquestionably efficient and knowledgeable when it comes to organising any form of travel!

Chris' passion for his career is evident in all holidays he organises. His personal travel experiences compliment his leisure travel background, as he can think outside the box logistically and ensure that all your travel needs are met, and you are guided throughout your journey. 

"Whether your travel dreams are exploring the rugged West Coast of New Zealand to a luxury break in Fiji, I am 100% committed to ensuring you have the best experience planning and fulfilling your dream holiday." 

Outside of work, you will find Chris in the great outdoors having fished his way throughout New Zealand, hiked the Inca Trail in Peru, skied the Canadian Rockies, just to name a few. 

Years in the industry: 37 
No. of countries visited: 40+ 
Favourite place to visit: Western Canada
Next place on the list to visit: Bali

Work, save, travel, repeat. 


Why I love travel: 

There is so many different cultures to experience and history that goes way beyond New Zealand's few hundred years of course - stunning natural beauty can be enjoyed all over the world.


My travel tips:

  • If you are there - do it. Travel is all about experiences that create wonderful memories, so don't regret not doing something because you were concerned about the price - the bank won't mind and you will talk about it for years to come. 
  • Pack light as you can always find a laundromat - though I do need to take me own advice! 
  • Find the most comfortable walking shoes you can find and break them in before you go. You will probably do lots of walking in some countries .... old European cobbled streets can take a toll. 
  • Be prepared to and learn how to tip so you don't get thought of as a bad tourist - most of the world tips for service and yet it's so foreign to us, but very important to do so. 


My top 5 favourite destinations: 

  • Pacific Islands - a close tropical beach escape. The rest of the world dreams of these exotic locations and they are just there for us. 
  • Canada - amazing wilderness experiences on a grand scale.
  • Italy - organised chaos! I just love the expressive personalities of the people, as well the fabulous food and drink and amazing history. 
  • Vietnam - a bit of everything from great beaches to amazing food and stunning rural scenery and different minority cultures.
  • Mediterranean Cruise - why not take your hotel with you - wake up each day with a new culture and experience to be had - this is the place to cruise!

What's in my suitcase:

  • Too much - I must do better!
  • One universal adaptor and a 4 plug New Zealand multi box


Chris


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Vietnam FAQs

Q. What is the best time to visit Vietnam?
Vietnam’s diverse geography means the best time to visit varies by region. Generally, spring (March to April) and autumn (September to November) offer pleasant weather with less humidity and rainfall. For northern destinations like Hanoi or Halong Bay, it is generally cooler than the rest of the country so winter (November to January) is cooler, while southern cities like Ho Chi Minh City enjoy dry weather during these months. Central Vietnam, including Hoi An and Hue, is best visited between February and August when it’s warm and sunny.

Q. Where should I go on holiday in Vietnam?
Vietnam boasts incredible diversity. Visit Hanoi for history and culture, Halong Bay for its stunning limestone karsts, and Hue for imperial palaces. Central Vietnam offers the charm of Hoi An’s ancient streets and Danang’s beaches. In the south, explore the Mekong Delta’s waterways or experience the vibrant city life of Ho Chi Minh City. For nature enthusiasts, Sapa's terraced rice fields and Phong Nha’s caves are must-sees.

Q. How long should I plan for my Vietnam trip?
To see the main highlights, we recommend a minimum of 10 days, but ideally three weeks — to see the very best of Vietnam in its entirety.

Q. How to find the best holiday package to Vietnam?
Check out our Vietnam deals section on the website or subscribe to receive exclusive offers straight to your inbox. Our Vietnam travel specialists can help craft the perfect itinerary for your adventure.

Q. Where should I stay in Vietnam? 
Vietnam offers options for every budget. Choose boutique hotels or luxury stays in Hanoi and Ho Chi Minh City, eco-lodges in Sapa, beach resorts in Danang or Phu Quoc, and traditional junk boats for an unforgettable overnight in Halong Bay.

Q. What should I pack for Vietnam?
When traveling to Vietnam or other neighbouring Southeast Asian countries, your packing list will vary based on the time of year you decide to travel.

  • Lightweight clothing for hot weather, with layers for cooler northern winters.
  • Comfortable shoes for walking and exploring cities or trails.
  • Sunscreen, bug spray, and a reusable water bottle.
    A universal adapter for electronics (Vietnam uses type A, C, and G plugs).

Q. What are some must-try experiences in Vietnam?
Some of our absolute favourites to explore in Vietnam include - Cruising Halong Bay, visiting the bustling markets of Ho Chi Minh City, cycling through rice paddies in Hoi An, and indulging in authentic Vietnamese cuisine like pho and banh mi are experiences not to miss. To view our favourite things to see & do in Vietnam click here

Q. Do I need travel insurance for Vietnam? 
Yes, travel insurance is highly recommended. Ensure your policy covers unexpected medical needs and trip interruptions.

Q. How to get around in Vietnam?
If you’re short on time, skipping central Vietnam and flying from north to south (or vice-versa) is wise.  If time's not a problem, book a driver and guide for a scenic route between Hue and Danang, or Hanoi and Danang. Both drives are stunning. 

Trains are reliable throughout, but the Reunification Express train, which chugs between Hanoi and Sapa, is a real highlight. Slow but intrepid, if you have time to amble, the views are incredible. 

We recommend you to download the Grab app (similar to Uber) but no need to put credit card details in. You know the price before you go & pay cash. Much easier than taxis & super cheap.

Q. What dishes should I try in Vietnam?
Street food is very common & more stalls come out at night than day time. Sit on a very low plastic seat & enjoy new flavours & textures. You may need to observe fellow diners on how to eat some dishes!

We highly recommend eating where Obama dined - While in Hanoi, President Obama ate at an every-day noodle establishment called Bun Cha Huong Lien. Food is tasty, cheap and the restaurant is very proud of it’s most famous diner!

Here’s our absolute favourite 7 must-try Vietnamese dishes

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