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Rebecca Moss
House of Travel Whangarei
I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business.
This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.
During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.
Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.
One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.
Angela Delany
House of Travel Taupo
Bula, Bonjour, Talofa, Konnichiwa – and welcome!
From the moment I could dream, I dreamed of travel. At just 17, I set out on
that path by diving into my first travel course, and I’ve never looked back.
For the first decade, I poured my heart into everything South Pacific – those
sparkling waters, warm smiles, and sun-soaked cultures became my world.
Now, my map has expanded far beyond the Pacific, and I’m proud to say I sell
the entire world. And what a breathtakingly vast world it is! Over the past 30
years, I’ve been incredibly fortunate to explore some of its most magical
corners – Samoa, Bali, Vietnam, Hawaii, Italy, and Switzerland are just a few
of the places that have left footprints on my soul.
But this journey isn't just about me. It’s about you – your dreams, your adventures, your once-in-a-lifetime moments. I’m here to ignite your excitement, guide your decisions, and help piece together your perfect travel jigsaw. Whether you’re hopping over to Australia, meandering through the Scottish Highlands in a small group, or gliding past alpine peaks on a Swiss rail tour – I’ll be right beside you, making it all seamless.
There’s nothing quite like nabbing that dream tour, then weaving in the best
flights, stopovers, and secret gems to create an itinerary that’s more than a
trip – it’s an experience. Over the years, I’ve learned something simple but
powerful: every place is unique, kindness connects us all, and life’s most
precious souvenirs are the memories we make.
So let’s start building yours.
Angela
Torin Wilson
House of Travel High Street Lanes, Christchurch CBD
With over 12 years of experience in the travel industry and a proud gold award to my name, I’m passionate about discovering and sharing unique destinations with my clients. I believe that every journey should be special, which is why I take the time to understand your preferences and curate experiences that truly resonate with you. Let’s explore hidden gems and off-the-beaten-path adventures together—because travel is about creating unforgettable memories!
Torin
Melissa Topp
House of Travel Christchurch City
Travel really is my passion and I perhaps love organising it just as much as the actual travelling. Being able to open up options for people they had no idea they could accomplish is truly exciting. I love the scope of what we can accomplish as a travel agent; our systems, knowledge and relationships with the right people all add up to being able to organise a truly memorable trip. I’ve done it all from tours, safaris, ocean and river cruises, adventure travel, self-drives, rail journeys, family travel specialising in all things Disney and I love to share my knowledge to help you achieve the trip of your lifetime.
Outside of the office I like to spend my time skiing, horse riding, tramping, scuba diving, getting outside on our lifestyle block with my two little girls or enjoying a glass of pinot with a side order of chocolate mousse.
Years in the Industry: over 20
No. of countries visited: 50+
Favourite place to visit: Niue, no wait Cuba, hmm no
maybe it’s Egypt….. Or Italy….
Next place on the list to visit: Disneyworld
· “The world is a book and those who do not travel read only one page.” – Augustine of Hippo
Why I love travel?
Travel gives us our greatest stories, our most cherished memories and countless irreplaceable learnings that we can choose to pay forward to others. It teaches us about ourselves and each other, it broadens our horizons and, just like a reset button, it forces us to refocus on what really matters.
My travel tips:
- Pack your patient pants; Don’t sweat the stuff you can’t control. Your trip is
much too short to stress. Did you miss your bus? No worries, there will be
another one.. ATM out of
money? Great! Take an unplanned road trip over to the next town and
explore. I know it can be hard sometimes, but just
take a deep breath and remind yourself that it could be worse.
- Focus on value over
deals. It’s so easy to not look past the initial $ signs when organising
your trip but how much extra will there be in added costs once you are at
your destination, lost time or enjoyment is that initial saving really
going to cost you once you are there.
- Wake Up Early To Avoid Crowds. Rise before sunrise to have the best attractions all to yourself while avoiding large tourist crowds. It’s also a magical time for photos due to the softer light and often providing great opportunities to interact with locals getting ready for their day. Sketchy areas are less dangerous in the morning too. Honest hardworking people wake up early; scammers and criminals sleep in…
My top 5 favourite destinations:
- Rio
De Janeiro – Such an incredibly vibrant city. Imagine, having dinner in a
local favela, no other tourists in sight and locals from ages 1-99 all
together, laughing, dancing to the live music, everyone talking to
everyone. A local group of young people came down the street performing
the traditional capoeira martial art/dance and everyone heads outside to
watch and cheer them on. It is always the people that make the place and
Brazil’s people are very bit as colourful as this amazing city.
- Europe
River cruise – A true holiday. Pull up each day in a different location,
right in the heart of things, wander off the boat and go for it. Return
when you feel like it to every luxury you could want, top class food and
drink and every room has a front row view. No crowds, most ships have
under 200 passengers and a great option for both first time travellers and
more experienced as you tend to visit many of the smaller and often less
visited towns.
- Rocky
Mountaineer train journey – Starting in Banff, which really feels like the
Queenstown of Canada and ending in Vancouver, a stunning city just a few
minutes’ drive and from the beautiful redwood forests this train journey
is must do travel experience. Seeing the spectacular scenery of the
Rockies from the comfort of your warmed up spacious leather seat, the
mountains are not just to either side but also above you through the glass
roof of the train.
- Borneo
– Here you can combine stunningly beautiful beach resorts with a visit to
the jungle; see the Proboscis monkeys, baby turtles being released into
the ocean and one of the only places in the world to see Orangutans in
their native habitat. One of the least explored areas on the planet with
many adventures to be had but you don’t need to skimp on luxury.
- East Africa Safari – It is a strangely exciting experience to be told not to wander too far from your tent at night because wild animals are really all around you. From elephants wandering through our camp one evening, to hearing bison grazing in the grass around us while sleeping, Africa really is as wild as you hope it will be. So many travel experiences these days are replicas – shows put together for your enjoyment. Africa definitely is not; it could not get much more real. Seeing orphaned baby elephants playing football with each other, wandering over to you reaching out their trunk so smell you as you stand behind only a rope fence watching their antics is just one of the incredible experiences on offer in this amazing location.
What’s in my suitcase?
- A
dog bed. I kid you not. These days I’m travelling with two little ones in
tow and as strange as this sounds it’s a life saver on long haul
flights-pair it with one of those big inflatable pillows that go where
your legs usually do and you have a comfortable bed for the little ones to
curl up in.
- A
dirty laundry bag. One easy spot to place all the worn things and easy to
take to the laundry with you while travelling or dump in the machine when
home.
- Earplugs. I need a good nights sleep be ready to do everything I have planned for the next day on my holiday and you just never know what noises you might want to shut out while travelling.
Melissa
Best. Holidays. Ever!
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Thailand FAQs
What is the best time to visit Thailand?
The best time to visit Thailand is during the cool and dry season from November to March. During these months, you can expect warm temperatures, lower humidity and ideal conditions for beaches, sightseeing and island hopping.
Thailand can be visited year-round, but weather varies by region. If you're planning a holiday to Phuket, Krabi, Koh Samui, Bangkok and Chiang Mai, it's worth checking seasonal conditions before booking.
How long should I spend in Thailand?
Most New Zealand travellers spend 10 to 14 days in Thailand, allowing for time to combine a few different experiences. Bangkok is popular for culture, food and shopping, while Chiang Mai boasts opulent temples and local experiences. For ultimate relaxation on the beach, Phuket, Krabi and Koh Samui are perfect for unwinding.
If you have three weeks or more, you can explore at a slower pace and add lesser-known islands or northern Thailand.
Where should I go on holiday in Thailand?
Thailand offers something for every type of traveller.
Popular destinations in Thailand include Bangkok, a vibrant city known for its stunning temples, bustling markets, exciting nightlife and world-famous food scene. Phuket is a popular choice for travellers seeking beautiful beaches, luxury resorts and easy access to island-hopping adventures. For dramatic coastal scenery, Krabi offers towering limestone cliffs, crystal-clear waters and unforgettable boat trips to nearby islands. Koh Samui attracts visitors with its tropical beaches, laidback atmosphere and range of luxury resorts, while Chiang Mai is loved for its rich culture, ancient temples, mountain landscapes and relaxed northern Thai charm. For unique temples, explore Chiang Rai and its stunning northern landscapes, or Khao Lak for a relaxed beach getaway.
Many first-time visitors combine Bangkok with a beach destination and Chiang Mai.
Is Thailand a good holiday destination for New Zealanders?
Absolutely. Thailand remains one of the most popular overseas holiday destinations for Kiwis thanks to its affordability, warm climate, welcoming hospitality, incredible food, beautiful beaches and diverse experiences.
Whether you're travelling as a couple, family, solo traveller, or group, Thailand offers excellent value and plenty to discover.
Do I need a visa for Thailand from New Zealand?
Entry requirements can change, so it's important to check the latest travel advice before departure.
Many New Zealand passport holders can enter Thailand for tourism without obtaining a visa in advance for short stays, but travellers should always verify current requirements before travelling.
How do I find the best Thailand holiday package?
The best Thailand holiday packages often combine flights, accommodation, transfers and optional tours.
Booking early can secure the best value, particularly during school holidays and peak travel periods. Working with a travel specialist can also help you combine multiple destinations into one seamless itinerary.
Is Thailand expensive to visit?
Thailand is known for offering excellent value for money.
Accommodation, food, transport and activities are generally affordable compared to many longhaul destinations. Whether you're seeking a budget holiday or a luxury resort escape, Thailand caters to a wide range of budgets.
How much does a Thailand holiday cost from NZ?
Thailand is often considered one of the best-value destinations for New Zealand travellers.
Costs vary depending on your accommodation style and itinerary, but many visitors find they can enjoy quality hotels, fantastic food and memorable experiences for less than they would spend in many other international destinations.
Where should I stay in Thailand?
The best place to stay depends on the type of holiday you're looking for. Bangkok is ideal for first-time visitors and city lovers, while Phuket suits travellers looking for resorts, beaches, and nightlife. Krabi offers a more relaxed atmosphere with spectacular scenery, Koh Samui is popular for couples, families and luxury holidays, and Chiang Mai is perfect for culture, food and nature.
Thailand has accommodation options ranging from budget guesthouses to some of the world's most luxurious resorts.
What should I pack for Thailand?
Thailand's tropical climate means packing light is usually best.
We recommend bringing:
- Lightweight, breathable clothing
- Swimwear
- Reef safe sunscreen and sunglasses
- Insect repellent
- Comfortable walking shoes
- A reusable water bottle
- Modest clothing for visiting temples
A lightweight rain jacket or umbrella can also be useful, particularly during the green season.
Do I need travel insurance for Thailand?
Yes, travel insurance is highly recommended for Thailand.
A comprehensive policy can help cover medical expenses, travel delays, cancellations, lost luggage and adventure activities, giving you peace of mind while travelling.
What currency is used in Thailand?
Thailand uses the Thai Baht (THB).
ATMs are widely available, and credit cards are accepted in most hotels, shopping centres, and larger restaurants.
Can I use New Zealand dollars in Thailand?
No, New Zealand dollars are not widely accepted.
You'll need to exchange NZD for Thai Baht or withdraw local currency from an ATM after arrival.
Is Thailand safe for travellers?
Thailand is generally a safe and welcoming destination for visitors.
As with any destination, it's important to remain aware of your surroundings, secure your valuables and use reputable transport operators and tour providers.
Can you drink tap water in Thailand?
No, visitors are generally advised not to drink tap water in Thailand.
Bottled or filtered drinking water is widely available and recommended throughout your trip.
How do I get around Thailand?
Thailand has an excellent transport network.
Depending on your destination, your options include domestic flights, trains, ferries, taxi’s tuk-tuks, ride-share services, private drivers or transfers.
For longer distances, domestic flights can save significant travel time.
Do I need to hire a car in Thailand?
Most travellers do not need a rental car.
Transport is generally easy and affordable, especially in major tourist destinations. Many visitors find taxis, ride-share apps, private drivers and organised tours more convenient than driving themselves.
What are the best things to do in Thailand?
Thailand is packed with unforgettable experiences.
Some favourites include visiting the Grand Palace in Bangkok, exploring the temples of Chiang Mai, island hopping around Phuket and Krabi, taking a longtail boat tour, relaxing with a traditional Thai massage, visiting floating markets, enjoying Thai street food and watching the stunning sunset over the Andaman Sea.
Is Thailand family-friendly?
Yes, Thailand is a fantastic destination for families.
Many resorts offer kids' clubs, family rooms and child-friendly facilities. Popular destinations such as Phuket, Koh Samui and Khao Lak are especially well suited to family holidays.
What cultural etiquette should I know before visiting Thailand?
Thai culture is friendly and welcoming and showing respect is appreciated. Dress modestly when visiting temples, remove your shoes before entering temples and homes, be respectful of local customs and traditions, avoid touching someone’s head and speak politely and calmly in public. Thailand is known as the Land of the Smiles, so a smile goes a long way.
Do I need cash or can I use cards in Thailand?
Both are useful.
Cards are commonly accepted in hotels, shopping centres and larger restaurants, while cash is often preferred at markets, food stalls, local shops and smaller businesses.
What are the best islands to visit in Thailand?
The best island depends on the type of holiday you're looking for. Phuket is great for convenience and a variety of resorts, Koh Samui offers luxury and family-friendly beaches, Koh Phi Phi boasts brilliant scenery, Koh Lanta is known for it’s relaxed atmosphere and Koh Tao is popular for snorkelling and diving.
Many travellers combine a couple of islands as part of a broader Thailand itinerary.
What apps should I download before travelling to Thailand?
A few useful apps can make your holiday much easier:
- Google Maps
- Google Translate
- Grab
- XE Currency Converter
Downloading offline maps before arrival can also be helpful if you're heading to island destinations.