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I absolutely love organising travel and turning every trip into a seamless adventure that’s perfectly tailored to you. My passion for travel is all about the details—whether it’s finding the best local spots, securing that perfect beachfront hotel or ensuring you have unforgettable experiences at every turn.

I’m all about creating stress-free, personalised journeys that suit your style, making sure every part of your trip is smooth, fun, and unforgettable. With me on your team, you’re in for a trip that’s as unique as you are!

Charlotte

As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason

I am passionate about sustainable travel for the future. 

My entire career of 30 years has been in travel sales and tourism. I have travelled overseas more than a hundred times to over 70 countries and 6 continents for personal holidays, business and leisure.

I've made my home in London, Dorset, Chamonix and Auckland. I settled back in my home town of Christchurch after being away for five years. 

I love travel and how it enriches lives and provides a livelihood for people and communities around the globe. I love helping to inspire and inform clients, who care about the impact their choices have on local communities and the environment, and who want to have a great holiday. 

Sustainable doesn't mean you can't have luxury! My personal holidays always have a sense of adventure, you will find me on a beach or mountain or taking in a cultural experience to make the most of a destination. 

I personally rate train travel one of the best ways to casually explore, there's nothing I love more than checking in at a downtown railway station off to a new destination. I think travel provides new perspectives and respect for different cultures and values are par for the course. We can always find common ground when we are prepared to go out of our comfort zone. 

Why book your travel with me? I am a CLIA certified Cruise Master and dedicated to helping you with your travel plans. I have the tools and the networks available to assist with all styles of travel experiences you may be looking for. 

Mel

I’m a bubbly and passionate travel consultant who loves helping clients build their dream holidays by listening to their needs and creating memorable experiences.

With in-depth travel across Europe, America, Asia, and beyond, I’m excited to share my knowledge and recommend the best river and ocean cruises tailored to your unique holiday needs. I offer seamless journeys where you can relax, unpack once, and enjoy everything from delicious food to top-notch entertainment. 

Some of the highlights of my travels include riding pillion along Route 66 on a Harley from Milwaukee to Santa Monica over 16 days, cruising the Danube on a Scenic River cruise, exploring England and Scotland, and an unforgettable trip to Cambodia to watch the sunrise over Angkor Wat.

I’m excited to help you discover the world your way—let’s chat about your next adventure!