Customer Reviews

"Hayley recommended an upgrade to Premium Economy for only $200 more. What a lovely experience it was! Apart from personal attention from Hayley, I felt secure in the knowledge if anything was to happen, Hayley would have been there for me -- as she was two years ago when I extended my stay in South Africa"

"She was prompt and efficient."

"Sandy was so helpful when it came to adjusting change over flights so we didn’t have to have long layovers at airports and allowing us to spend more time with our family the day we leave. So happy she was able to do that for us."

"Find her very helpful . I see her as the person I will go to for any travel booking I have."

"Donna offers outstanding assistance, displays a friendly attitude, and always achieves the best deals. She is a delight to work with, and I highly recommend her to all my friends"

"She was knowledgeable and really responsive. A great experience overall."

"I could tell she was experienced and new what best to look for in the trip I was planning and the dynamics of our group."

"Pretty good communication and gave me feedback within 2 hours about the flight tickets which was exciting me."

"Friendy, efficient, patient, tried hard to get best deal, helpful"

"prompt, responsive and understood our needs"

"Great at sharing her own travel experiences which gave us some ideas we hadn't thought of. Also, our dates changed a bit and she was very accomodating."

"I just lost my husband recently and had to deal with a lot of issues on my own. One of them was to organize a trip overseas to visit family. Danielle was so sympathetic, caring and helpfull and she went out of her way to assist me in so many ways, even the internal flights and connections ext... She had lots of patience to deal with all my changes and was spot on all the time. So much appreciated Danielle, and by the way, thanks for all the tissues!!"

"Kisty was really helpful in getting us flights that will suit our dates and best deal for our budget. Her friendly assistance was amazing!"

"Over the many years that we've dealt with Angela, she remains friendly, interested, super efficient and effective! She has a wide knowledge of the different airlines and destinations, and affords great advice!"

"Very friendly service and felt well taken care of. Jan is very easy to deal with and very helpful. Easy parking in Whangarei and easy access to the building."

"House of Travel was about to close on a Friday afternoon but Rachel took her time to search for the best but affordable ticket for me to fly to South Africa. I haven’t seen my family for 7 years and Rachel made this possible where other travel agencies just sent me an exorbitant quote. I highly recommend house of travel to anyone travelling anywhere."

"Rachel replied to my enquiries and follow up questions quickly and got my itinerary sorted in no time at all. I could not have asked for better"

"She answered all my questions and was so helpful. When I emailed her (a few times) she was giving me the correct answers and it helped me a lot."

"Alisha has been amazing! Very helpful and gave us multiple options to choose from. Alisha made booking our holiday stress-free."

"Kirstin provided excellent, carefree service. She handled my requests and kept me informed and updated on the best travel options. She also took care of my flights, car rental, travel insurance, and accommodation."

"Brigitta is very knowledgeable, has traveled extensively and we have always had wonderful service from her. We trust her completely whenever she suggests something for us. A real gem?"

"Fast response, questions answered and successful outcome"

"She was patient with me and worked hard to get the outcome I wanted"

"Friendly and nothing is too much trouble . I appreciate her knowledge and she did everything a great travel agent does ."

"Lee was very helpful - even phoning us on a Saturday!"

"Karen looks after us and provides the level of service that we expect. She listens to our needs and tries to meet them."

"Friendly approach, prompt service, couldn’t fault our experience."

"Having tried to book flights for travel before and finding it confusing and stressful, we decided to seek help. It took less than an hour for Rosie to obtain reservations for round trip flights incorporating a stopover and using two separate airlines, and put them all on hold. By the end of the day, after reviewing all the details, we committed - so much easier."

"Jo was very welcoming. She had dealt with me earlier in the year when I made a trip to Cair, Brisbane, Sydney and back to New Zealand."

"Linley Pearce listened to what I needed and found me the best way to travel to my desired destination. She was efficient, professional and courteous."

"Really helpful and knowledgeable. Makes you feel he trying to do his best for you"

"Her Consistency with finding the right deal for me."

"He was helpful had knowledge of where we were going,gave us options was in contact regularly and overall just helpful"

"Very prompt helpful replies with lots of options"

"She was quck and tand investigated different options - very easy to deal with"

"She was very professional, very friendly and gave us all the information we would have in a very short time. We couldn't get a better travel agent."

"Pia followed up and even though I kept getting confused with dates, she got it all spot on."

"Very helpful with answering all my questions. Super efficient and had all things sorted in the blink of an eye."