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Customer Reviews

93% of customers who book with House of Travel rate us 5/5

"I spent about an hour with Stacey outlining our European trip in order to organise internal travel and accommodation. Stacey then got back to me promptly with bookings which I have since confirmed. I found Stacey easy to relate to and very flexible with any changes I needed to make. Kirsty Stalker originally made the bookings for our external flights and she was also excellent. Stacey has seamlessly extended my friendly and professional experience with the House of Travel Northlink."

Al

"Super prompt service, after hours communication,, great attention to detail, can highly recommend."

Tina

"So easy to deal with. Very prompt in her replys"

Murray

"Communication was excellent and travel explained in ways I could understand. Liz took all the stress out of our plans and found accommodation and flights suitable for our budget. Pleasant woman easy to talk to."

Paula

"She is always very efficient, friendly and helpful. She also comes up with suggestions for things I hadn't thought of."

Elizabeth

"I love booking our flights with Nicky as she knows our details and works very efficiently. We are always very happy with her service."

Jeannine

"Relaxed, no pressure but happy to answer any questions or do any research"

Dave

"Great service - quick and easy booking"

Richard

"Robbie was very helpful from our first meeting with him. He understood our plans and had costs and outlines and a draft itinerary emailed to us the next day. When my dates and flights changed he happily sorted other alternatives and promptly made the changes."

Lesley

"responded quickly able to sort everything for me hundred percent"

Karen

"Lisa has been extremely helpful to get the best deal for us and made sure that we can accommodate everything we are planning to do during our stopovers. I will be flying with my 9 year old granddaughter who is travelling overseas for the very first time. Thanks to Lisa, I am confident that it will be an experience of a lifetime for her."

Heike

"Exceptionally easy to deal with,. The whole process of booking airline tickets on our preferred date and class of seat"

Craig Scott

"She listened to what we wanted, And quickly came up with travel that suited our wishes"

Craig

"Print replies and took notice of what we wanted"

Heather

"Quick, efficient and competitive."

Brent

"Dee help has been very timely and flexible. I gave her a big list of requests and she has satisfied all of them! Despite several changes to my original plan, Dee has been quick to come back to me with her suggestions."

Jane

"Mel was very understanding of what I wanted to achieve with my travel plans and came up with exactly what I was looking for. She was very quick with any queries I had and also made suggestions to make our trip more comfortable."

Darcy

"Good knowlegde and working out options for me. Good listening skills."

Iris

"Lisa was super happy to help, very organised and communicative. She gave us ideas, tips & tricks and went into a lot of effort to make sure everything was right and suited us."

Emma

"Prompt and helpful communication, friendly and efficient service."

Gabrielle

"nice to deal with. very helpful"

Gertrude

"Excellent service,and attention to detail."

Andrew

"Very responsive quickly. He only needed one take at the itinerary, spot on with everything."

Brenda

"Rachel was very thorough and did her best to find the best deal for me, which I appreciated.. She was also friendly, efficient and very competent."

Angela

"He was very helpful, friendly and fast to get me my flight. When I didn't like the first option, he send me another quite straight after. He selected an isel seat for me for all the long flights. He was doing his job very professionally"

Dagmar

"Lisa replied to my e mail within 24 hours with great suggestions and options."

Deborah and Andrew

"Always friendly brilliant service looking after my seating needs and time gaps between flights so there is no worry for me. Also costings are excellent."

David

"Chloe was very helpful discussing the options for our flights and providing recommendations in a fabulous timeframe."

Philippa

"Good Service and advice"

Ursula

"Torin has helped me organise my overseas travels for the last 3 years and has been amazing at finding appropriate flights within my price range."

Angus

"Great communication and quick turn around on queries. Also gave us options which we had not considered"

Kerry

"Very friendly and helpful. She knows her stuff!!!"

Kornelia

"He listened to what we wanted and made a big effort to find what we required. Excellent communicator. Very satisfied - have used Graham before, and we will use him again."

Margot

"Claire listened to exactly what I wanted and needed, and actioned and completed my bookings within 48 hrs of my first contacting her. Brilliant"

Lynn Margaret

"Her knowledge of the travel business and persistence in finding me what I wanted (it wasn't straightforward!) Also her promptness in responding to me."

Heather

"Sarah is very professional, communicates easily and was quick with following up on things."

Maree Helen

"She listened to our ideas but also gently persuaded us of alternatives and saved us money in the process. Very professional, yet engaging, with lots of experience and patience."

Rob

"Consistent performer who delivers the outcomes I am looking for."

Noel