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Customer Reviews

93% of customers who book with House of Travel rate us 5/5

"Quick response, easy to deal with"

Edna

"Easy to communicate with and responsive. Knowledgeable."

Emma

"I was very specific in what I wanted and Claire managed to get the dates and times perfect for us."

Joanna

"She is always considerate to my wants and needs snd listens to what I would like for my travel plans"

Jan

"Paul Reid was very prompt, considered all our requests, gave us his expert advice overall, obtained multiple options at different price points for our consideration, personalised communications"

Darryl

"Vicky Baker was excellent. She gave us sooo many options then helped us choose. Emails responding to our questions were replied to very fast. So overall, Vicky made us welcome and didn’t get annoyed with our endless questions"

Charles and Gillian

"She is very easy to work and very knowledgeable which gives us great confidence in her advice"

Warren

"She was lovely to communicate with and very proactive and effective putting together a package based on what we talked about. Great experience."

Corby

"Great and prompt communication"

Brian & Sarah

"Instant action on my case."

Murray

"Brigitta kept us well informed and always goes out of her way to get us great deals."

Adrienne

"Jacquie made herself available after we had listened to an evening about Journey Beyond travel trips."

Christine

"This is the 2nd holiday we have organised with Kali and we also have a 3rd holiday booked for next year. Kali is really knowledgeable, nothing is a bother and she offers amazing customer service. We have recommended Kali to several people and we will definitely continue to engage with Kali in any other future holidays. Highly recommend ??"

Colin

"Very knowledgeable, made the booking process easy."

Christopher

"Chelsea was very helpful with any questions we had and if she didn't know the answer then contacted the resort immediately to ask. Always stayed in communication with us and didn't appear to mind how many times we called her. Everything we asked of her she did well and very promptly."

John

"Kelsey had very prompt, friendly communication. She is very knowledgeable and didn't mind my dozens of questions either!"

Kirsty May

"Very prompt response to my queries and matched the holiday to our needs"

Rebecca

"She was very efficient and got back to us very promptly with email replies"

Barry & Sherilyn

"Nicole was great and quickly understood what we wanted and helped us shape this into the perfect holiday. She was so easy to deal with and was able to answer all our questions using her own valuable experience of the resort."

Stuart

"Laura was so helpful from start to finish with this trip. We had no idea what we wanted to do apart from go to Europe. She helped us define a base itinerary and suggested different trips/places we might like to check out whilst also working in the things we wanted to do. Made our trip so easy having all the paper work sorted in advance."

Emma

"Went out of his way to provide me with the right choices."

Debbie

"Lynda was just a pleasure to work with; she asked lots of questions about what we want in a holiday and then sent us 4 options that all sounded perfect for us. Once we picked our package, everything was so seamless and stress free and our holiday was booked in. I will definitely recommend Lynda to any friends or family"

Maria

"She listened and jumped thru a lot of hoops for me!"

Lynda

"Prompt report. She gave us options that are good."

Connie

"Rochelle was very knowledgeable about the resort that we wanted to book and went out of her way to organise our holiday to suit our needs"

Elizabeth

"She totally ho the bref and was polite prompt and very helpful"

Christopher

"It was really quick and easy to get our quote and our holiday booked. Alex was quick to respond to our questions as well."

Althea

"Prompt service and great communication. Was able to answer all of my questions. Provided extensive information on Travel insurance to cover my existing medical condition."

Laurence

"She was very helpful, this is my first time to book and travel on my own. She took her time explaining everything in detail. The flights and how weather can affect it. My bags and my seat in the plane etc. Definitely booking with house of travel in future."

Moselina

"I was happy how my concern regarding an issue was addressed."

Ian

"Rosie was excellent following up my main request however she did not do a wider search of other pacific islands which was a secondary request from me."

Nicola