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Luxury 23
HOT EXCLUSIVE
FLY, STAY & CRUISE
Gems of Asia
Savour the delicious street food and experience the dazzling nightlife of Osaka with a two-night hotel stay before joining Azamara Pursuit for a 16-night Asian journey. Discover the friendly city of Taipei, learn the art of Chinese dumplings with a cooking class in Hong Kong, and wander the charming small town of Hoi An in Vietnam, with its historic old quarter. With overnights in Hong Kong, Ho Chi Minh City, and Singapore, there’s even more time to explore!
Your Azamara experience doesn’t end when you leave a destination; it continues onboard your boutique hotel at sea, where practically everything is included. Enjoy a laid-back atmosphere, world-class dining, celebrations, cultural performances, and cocktails!
Departs 18 May 2025
FLY STAY CRUISE
A Holiday Down Under
Set sail on a fantastic voyage from Australia to New Zealand, beginning in the iconic city of Sydney, home to the world-renowned Opera House. Your journey continues to Melbourne, where rich cultural history meets cutting-edge trends. Discover Hobart, a dynamic city brimming with history and creativity. As you head towards home, cruise through the magnificent fjords of New Zealand, including the breathtaking Milford Sound, Doubtful Sound, and Dusky Sound. Explore the charming cities of Dunedin and Akaroa before stopping in Wellington, the nation’s capital, where a visit to the Te Papa museum is a must. Sail onward to the art deco charm of Napier, the geothermal wonders of Rotorua, and the picturesque Bay of Islands. Your unforgettable journey concludes in Auckland, aptly named the "City of Sails."
Every space on Seven Seas Explorer® is luxurious and designed to impress, including art by Pablo Picasso. Every suite has spacious closets, high-end finishes, relaxing Elite Slumber™ beds and private balconies.
Departs 3 Jan 2025
FLY STAY CRUISE
Trans-Tasman Treasures
Embark from the City of Sails Auckland onboard Seven Seas Explorer® and set sail on an unforgettable All Inclusive voyage with Regent Seven Seas Cruises along the stunning natural landscapes, charming towns and vibrant cities of New Zealand & Australia, from the beauty of Fiordland National Park, basking fur seas and blue penguins in Otago, to the fascinating history of Burnie in Tasmania, and the Urban Heart of Melbourne where there is an overnight stay. Upon conclusion of the cruise enjoy extended time in Sydney with a two night Hotel Stay before your flight home.
Every space on Seven Seas Explorer® is luxurious and designed to impress, including art by Pablo Picasso. Every suite has spacious closets, high-end finishes, relaxing Elite Slumber™ beds and private balconies.
Departs 3 Jan 2025
FLY, STAY & CRUISE
RETURN FLIGHTS
Treasures of Asia
From Marina Bay to the hawker centres, savour the essence of Singapore with a two-night hotel stay before joining Azamara Onward for a 20-night Asian adventure that includes visits to seven countries! Hike in Mt Kinabalu Park, explore the spectacular Puerto Princesa Subterranean River, and discover the bustling capital city of Manila. With overnights in Hong Kong, Ho Chi Minh City, and Bangkok, there’s even more time to explore!
Your Azamara experience doesn’t end when you leave a destination; it continues onboard your boutique hotel at sea, where practically everything is included. Enjoy a laid-back atmosphere, world-class dining, celebrations, cultural performances, and cocktails!
Departs 14 Mar 2025
FLY STAY CRUISE
Panama Enchantment
Epic Journey Through the Panama Canal: Fort Lauderdale to Los Angeles!
Set sail on an unforgettable adventure from the sunny shores of Fort Lauderdale to the vibrant city of Los Angeles. This cruise offers a unique opportunity to traverse the iconic Panama Canal, connecting the Atlantic and Pacific Oceans, while exploring stunning destinations along the way.
Departs 1 Apr 2025
FLY STAY CRUISE
Caribbean Getaway
Set sail from the vibrant shores of Fort Lauderdale and embark on an unforgettable Caribbean cruise. Your journey will take you to the enchanting islands of San Juan, Explore the historic charm and vibrant culture of Puerto Rico’s capital. Indulge in the luxury and stunning beaches of St. Barts. Immerse yourself in Antigua's rich history. Experience the natural beauty and warm hospitality of St. Kitts and Nevis, and Enjoy the pristine beaches and crystal-clear waters of US Virgin Islands tropical paradise.
Departs 12 Dec 2025
FLY STAY CRUISE
Alaskan Odyssey
Sail through Alaska's immense, pristine wilderness, taking in the breathtaking scenery, whale watching, and glacier seeing. You'll sail by the spectacular Hubbard Glacier, a natural wonder, after leaving Seward. Juneau, the most stunning and untamed part of Alaska, is the next stop. You'll appreciate visiting the Gold Rush villages of Skagway and Ketchikan. The next stop before reaching Vancouver is Sitka, which boasts a fjord and is a must for breathtaking beauty.
Departs 5 Jun 2025
Auckland to Sydney
Start your journey on a spectacular cruise from Auckland to Sydney, where adventure and breathtaking scenery await. Begin in Auckland, a vibrant city known for its stunning harbors, rich Maori culture, and lush landscapes. As you cruise across the Tasman Sea, enjoy panoramic views and the chance to spot marine wildlife.
Upon reaching Sydney, dive into the city’s iconic attractions, from the majestic Sydney Opera House to the picturesque Sydney Harbour Bridge. Relax on the golden sands of Bondi Beach or explore the historic Rocks district, filled with charming cafes and boutiques. This unforgettable cruise promises a perfect blend of natural beauty and urban excitement, making for an extraordinary travel experience!
Departs 6 Dec 2024
FLY STAY CRUISE
Auckland to Melbourne
Begin an exciting adventure on a captivating cruise from Auckland to Melbourne, with unforgettable ports of call along the way. Your experience starts in Auckland, framed by beautiful harbour and rolling hills. Set sail across the open waters, stopping in Tauranga to explore stunning beaches and the famous Mount Maunganui.
Next, visit Gisborne, where you can savour the local wine and enjoy breathtaking coastal views. Continue to Napier, renowned for its Art Deco architecture and vibrant wine region. In Wellington, the capital city, immerse yourself in rich culture and visit the Te Papa museum.
As you make your way south, stop in New Plymouth to experience the stunning backdrop of Mount Taranaki. Discover the picturesque charm of Picton, the gateway to the Marlborough Sounds, before crossing to Hobart, where you can explore the historic waterfront and enjoy fresh seafood.
Finally, arrive in Melbourne, a city celebrated for its dynamic arts scene and multicultural atmosphere. Explore iconic sites like Flinders Street Station and the Melbourne Star Observation Wheel, and indulge in world-class cuisine. This remarkable cruise promises a perfect blend of scenic beauty and urban exploration, ensuring an unforgettable travel experience filled with adventure and discovery!
Departs 21 Jan 2025
ALL INCLUSIVE VOYAGE
COMPLIMENTARY SUITE UPGRADE
Natural Wonders of Japan and Taipei
The stunning natural beauty of Japan and Taiwan unfurls in glittering seas, mountainous landscapes and traditional villages on this 15-day luxury voyage from Osaka to Keelung. Enchanting scenery, captivating seaside ports, feudal history and the ingenuity of modern cities are revealed on this 15-day journey of wonder through Japan and Taiwan. Beginning in the vivacious city of Osaka, your passage traverses the sparkling Seto Inland Sea, sails the east coast of Kyushu and travels onto Okinawa Island before journeying along the east coast of Taiwan.
Discover the benefits of 6-star cruising on board Scenic Eclipse, The World’s First Discovery Yachts™
EARLY PAYMENT OFFER:
Now is the time to plan your next journey of a lifetime to receive a complimentary suite upgrade, when you book before 30 November 2024.
Departs 6 Jun 2025
FLY STAY CRUISE
Melbourne to Perth
Set off on a remarkable cruise from Melbourne with unforgettable ports of call that showcase the best of Australia’s stunning coastline. Your journey begins in Melbourne, a city renowned for its vibrant arts scene and diverse culture.
Sail to Adelaide, where you can explore charming neighborhoods, indulge in exquisite local wines, and visit the bustling Central Market. Next, stop in Port Lincoln, famous for its fresh seafood and breathtaking ocean views, offering opportunities for swimming with sea lions and tasting world-class wines.
Continue to Esperance, where pristine beaches and stunning turquoise waters invite relaxation and adventure. Don’t miss the chance to visit Cape Le Grand National Park, known for its picturesque landscapes. Then, explore Albany, rich in history and surrounded by stunning natural beauty, including the iconic Torndirrup National Park.
Finally, arrive in Perth, a vibrant city perched along the banks of the Swan River. Discover its lively atmosphere, beautiful parks, and stunning beaches. This extraordinary cruise promises an unforgettable blend of scenic beauty and urban exploration, ensuring a memorable travel experience filled with adventure and discovery!
Departs 6 Feb 2025
ALL INCLUSIVE VOYAGE
COMPLIMENTARY SUITE UPGRADE
Natural Treasures of Indonesia, Borneo & Taiwan
From bustling metropolises to deserted archipelagoes, this unique voyage of discovery takes you to some of the most diverse and captivating destinations in South East Asia. Overnight port stays, immersive discovery and days at sea will make for a fascinating voyage with plenty of time to indulge in the ultra-luxury experiences on board Scenic Eclipse II.
Discover the benefits of 6-star cruising on board Scenic Eclipse, The World’s First Discovery Yachts™
EARLY PAYMENT OFFER:
Now is the time to plan your next journey of a lifetime to receive a complimentary suite upgrade, when you book before 30 November 2024.
Departs 20 Jun 2025
ALL INCLUSIVE VOYAGE
COMPLIMENTARY SUITE UPGRADE
Along the East Coast of Australia: Beaches & the Great Barrier Reef
Embark on an ultra-luxury Discovery Voyage as you sail through New Zealand’s scenic Bay of Islands to Queensland’s idyllic Whitsunday Islands and the World Heritage-listed Great Barrier Reef. Be inspired by picturesque landscapes and local cultures and one of the largest coral reef system on Earth.
Discover the benefits of 6-star cruising on board Scenic Eclipse, The World’s First Discovery Yachts™
EARLY PAYMENT OFFER:
Now is the time to plan your next journey of a lifetime to receive a complimentary suite upgrade, when you book before 30 November 2024
Departs 6 Mar 2025
HOT EXCLUSIVE
FLY, STAY & CRUISE
Greece Intensive
Fly into Istanbul and explore this warmly welcoming and exotic city during a three-night hotel stay before embarking on a 10-night unforgettable cruise to the Greek Isles and discover picture postcard villages, exquisite cuisine and archaeological treasures.
Cruise on Azamara Pursuit, your boutique hotel at sea where practically everything is included and the atmosphere is laid-back. You will relax onboard on sun-drenched decks, in the refreshing pool and revitalizing spa, and there's never a dull moment onboard with celebrations, cultural performances and cocktails!
Departs 2 Aug 2025
HOT EXCLUSIVE
FLY, STAY & CRUISE
Norway Intensive
Fly into Copenhagen and explore its world-renowned architecture and charming harborside during a two-night hotel stay before embarking on an unforgettable 17-night cruise to the land of the Vikings. Discover dramatic wild landscapes, incredible glaciers, medieval heritage and idyllic villages along the way.
Cruise on Azamara Journey, your boutique hotel at sea where practically everything is included and the atmosphere is laid-back.
Departs 13 Jun 2025
FLY, STAY & CRUISE
BACK-TO-BACK CRUISING
Spain & France Intensive
Fly into Barcelona and explore the magnificent medieval buildings during a two-night hotel stay before embarking on two unforgettable back-to-back cruises along the beautiful and lively Spanish coast, and discover fascinating Maritime history on the French northern coastline. There will be many Extended Destination Days, with the ship staying in port for 10 hours or longer, plus overnights in Seville, Bordeaux and Rouen (Paris). Upon conclusion in Southampton, transfer to the airport or opt to extend your stay in the UK.
Departs 27 May 2025
HOT EXCLUSIVE
SIGHTSEEING
London to Dublin - UK Explorer
Begin your unforgettable journey with a 3-night hotel stay in London with included sightseeing tours in London, Windsor, Stonehenge and Bath. Followed by a 12-night luxurious cruise aboard Azamara Quest, sailing from Southampton to Dublin.
Flights are additional.
Departs 19 Jun 2025
FLY STAY & CRUISE PACKAGE
ALL MAIN MEALS
Extravagant Asia
Enjoy the modern marvels and ancient wonders in Hong Kong during a two night hotel stay before boarding Oceania Regatta, a contemporary and sophisticated small ship, and set sail on an extraordinary cruise that has been curated by Condé Nast Traveler with Oceania Cruises. Discover the rich heritage of Saigon, and Buddhist temples in Cambodia, Ko Samui's pristine beaches, the waterfalls of Bali, and so much more! There's more time to explore with overnights onboard in Ha Long Bay, Ho Chi Minh City, Bangkok & Bali.
Departs 3 Jun 2025
HOT EXCLUSIVE
FLY STAY & CRUISE PACKAGE
Iberia to Wine Country
Get ready to immerse yourself in an incredible journey of food, wine and scenery.
Arriving in Barcelona, the jewel of the Mediterranean, you will discover this vibrant city known for its love of art and of course, it’s love of food. From experiencing a Flamenco show, visiting the beautiful town of Montserrat, and enjoying a vineyard visit (with wine tasting, of course), your time in Barcelona will be long remembered.
Onboard Marina, you will then travel around the south of Spain and up the west coast of Europe taking in incredible destinations such as Tangier, Lisbon, Bordeaux, and Paris. Oceania Cruises, known for “The Finest Cuisine at Sea”, will surely leave your taste buds satisfied.
Departs 16 Jun 2025
HOT EXCLUSIVE
FLY STAY & CRUISE PACKAGE
Greco-Roman Holiday
Cruise from Athens to Rome
Explore the ancient city of Athens during a two night hotel stay before joining the brand new Oceania Allura, a captivating new ship offering exceptional service with two staff members for every three guests! Set sail on an unforgettable cruise, from the charming seaside village of Mykonos, and the famous Grand Bazaar of Istanbul, to the ruins of Ephesus, and enchanting Amalfi. Upon conclusion of the voyage in Rome enjoy two hotel nights to make the most of the Eternal City and all of it's remarkable treasures.
Introducing Oceania Allura - Debuting in 2025
Departs 15 Aug 2025
HOT EXCLUSIVE
RETURN FLIGHTS
Golden Week to Glacier Bay
From Tokyo to Vancouver join Seabourn on this one-of-a-kind ultra-luxury voyage to experience the best of both world's from Japan during the height of it's famous and festive Golden Week, continuing on to the breathtaking wilderness of Alaska, enjoying this majestic landscape with fewer crowds during the early season.
Experience luxury like never before on your intimate Seabourn ship that has a private yacht-like atmosphere. All ocean-front suites are luxuriously appointed, the dining and entertainment is world-class, and premium spirits and fine wines are available on board at all times.
Click here to discover more about Seabourn Quest
Departs 27 Apr 2025
HOT EXCLUSIVE
RETURN FLIGHTS
Panama Canal Passage
From celebrity history to iconic beach culture, savor Los Angeles with a two-night hotel stay before joining the ultra-luxury ship Seabourn Encore. Set sail towards the mighty locks of the Panama Canal and discover vibrant cultures that outlived their colonial beginnings in Central and South America.
Experience luxury like never before on your intimate Seabourn ship that has a private yacht-like atmosphere. All ocean-front suites are luxuriously appointed, the dining and entertainment is world-class and premium spirits and fine wines are available on board at all times.
Click here to discover more about Seabourn Encore
Departs 9 Apr 2025
RETURN FLIGHTS
COMPLIMENTARY SUITE UPGRADE
Grecian Gems & Dubrovnik
Explore the glorious Neoclassical architecture of Athens with a three-night hotel stay before joining the ultra-luxury ship Seabourn Encore. Set sail and discover stunning shores, ancient history and delicious cuisine. Upon conclusion of your voyage, enjoy a three-night hotel stay, allowing plenty of time to explore the perfectly preserved medieval Old City of Dubrovnik, a UNESCO designated World Heritage Site.
Experience luxury like never before on your intimate Seabourn ship that has a private yacht-like atmosphere. All ocean-front suites are luxuriously appointed, the dining and entertainment is world-class, and premium spirits and fine wines are available on board at all times.
Click here to discover more about Seabourn Encore
Departs 24 Aug 2025
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Chloe McKellar
House of Travel Wellington CBD
Customer service has always been drilled into me. After begging my way into a cafe job at 14, I then spent 12 years working in the hospitality industry supervising restaurants and managing specialty cafes.
After spending 3 years in Melbourne, 6 months in South East Asia and a few years in the UK I finally made the switch to the travel industry where I have been able to share my love for travel and customer service ever since.
I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service. As we just don't know what is round the corner we do!
I've travelled extensively across South East Asia, UK and Europe, spent a lot of time exploring properties in Fiji (and relaxing by the beach) and touched down in the US and Africa. I've got many more places on my bucket list to visit, but if I haven't been, I've got a superb team of people behind me who have and we'll work out the best trip for you!
Chloe
Wendy Harrison
House of Travel Tauranga: The Crossing
I am an adventure seeker with a passion for exploring the world and experiencing everything it has to offer. I'm always on the lookout for new and exciting experiences and have a particular love for small group tours and adventures. Whether it's cruising in the Galapagos Islands or exploring new cities, I love the intimacy and camaraderie that comes with traveling in small groups.
When I'm not adventuring, you can often find me at live sports and events, cheering on my favourite teams and soaking up the excitement of the crowd. Or I'm equally at home soaking up the sun during a beautiful island beach holiday.
I also have a love for cruising and have had the opportunity to explore new destinations such as the Mediterranean, the coastlines of Spain and Portugal, the Rhône and Saône Rivers in Southern France, canal boating in England, and cruising across the Tasman. All while enjoying the comforts and amenities of life on the water.
One of my favourite pastimes is people watching whether it's from a cafe in Paris or on the streets of New York. For me, there is nothing more fascinating than observing the unique and diverse cultures of the world and the interactions of the people within them. I'm always seeking out new experiences and adventures, driven by a deep curiosity and a thirst for knowledge and understanding.
Wendy
Jazmin Pudney
House of Travel Tauranga: The Crossing
Travel creates happiness and I love to make people happy! I love all aspects of travel-adventure, food, culture, relaxation and most importantly making life long memories.
I pride myself on my organization skills and I have extensive knowledge of travel world. I love creating clients special holidays and will always ensure they have everything they need to have the best holiday!
Jazmin
Jo Coolen
House of Travel Kapiti Coast
For a long time, I've told people I have the best job in the world and I still stand by that.
What could be better than turning peoples dreams into reality? I never know what the day will bring and isn't variety the spice of life?
My travel journey started a bit later in my life, so I haven't been everywhere YET, but I am having a damn good crack at it, gathering local knowledge along the way.
Jo
Our latest cruise travel blogs
Cruise Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner