Auckland
Fly Stay Cruise Package
from $11,099 per person share twin
- Onboard Credit of US$800 per suite
- Travel 22 Jul - 30 Jul 26
/
Silversea Cruises in Ketchikan
Sea Lion in Seward Alaska
Alaska
Alaska - Vancouver to Seward
Glide through the spellbinding fjords and glacier-carved landscapes of Alaska aboard the refined Silver Whisper, where rugged beauty meets all-inclusive elegance. Departing from Vancouver, this voyage traces a path through the lush rainforests of Ketchikan, the rich native heritage of Icy Strait Point, and the gold rush echoes of Skagway. Witness the raw majesty of Icy Bay’s tidewater glaciers, explore the striking scenery of Valdez, and arrive in Seward with a heart full of awe and a camera roll of unforgettable moments.
Departs
- 22 Jul 26 flying from Auckland, New Zealand
- 23 Jul 26 | Sailing from Vancouver, Canada
Deal Inclusions
- Return flights from Auckland
- 1 night Vancouver pre-cruise
- 7-night cruise onboard Silver Whisper
- Butler services in every suite
- Nearly one crew member for every guest
- 24-hour dining service
- Complimentary transportation into town in most ports
- Multiple restaurants, diverse cuisine, open-seating dining
- Beverages in-suite and throughout the ship, including champagne, select wines and spirits
- Onboard entertainment
- Spa and Fitness Center
- Unlimited free WiFi
- Onboard gratuities
Cruise itinerary
23 Jul 26
00:00 - 18:00
Boasting mountains, sea, culture, art and so much more, many cities claim to have it all, but few can back it up like Vancouver. Famously livable, just visiting this high-rise city - surrounded by staggering natural beauty - is a thrill. Offering all of the creature comforts of an ultra-modern, worldly metropolis - even downtown has a hint of mountain-freshness to its air - and part of Vancouver's appeal is how easily you can swap the skyscrapers for whale-filled oceans and mountain-punctured skies. Head up to the Vancouver Lookout Tower for the ultimate 360-degree views of the city glistening, amid the beautiful embrace of the beckoning wilderness beyond. But what to see first? Art lovers might choose the Vancouver Art Gallery or the Contemporary Art Gallery. Nature lovers might rush for the ferry to visit Vancouver Island - where they can encounter grizzly bears, whales, and orcas. Culture vultures, on the other hand, will probably head for the sights and sounds of Canada's biggest Chinatown. From steaming dim sum for lunch to Chinese apothecaries offering herbs to soothe any illness, it’s all here thanks to the migrant workers of the 19th century. The one-of-a-kind treasure of Stanley Park brings wild wonder and natural beauty to this cosmopolitan city's doorstep, and the pine-tree-clad park offers isolated trails and amazing views. Wander the Seawall that encircles it - a 20-mile coastal path, full of joggers, whizzing skaters, and wandering couples. Grab a bike and cycle between Coal Harbour and Kitsilano Beach. You can top up your tan on the shore, as you soak in the glorious views of the mountains and cityscape from the sands.
24 Jul 26
Navigate through the intricate outlays of some of Alaska's most staggering winter scenery, threading a needle between craggy, snow-dusted islands, and slipping glacial giants. To cruise this 500-mile stretch of Alaskan beauty is to sail through a living work of natural art - with perfectly sculpted mountains soaring from the shoreline, and clutches of islands scattered across the dark waters with delicate attention to detail. A common sailing route due to its calm sheltered waters, gorgeous natural set pieces constantly play out here - whether it's killer whales accompanying you through the breathtaking icy passages, harbor seals catching a break on floating hunks of ice, or wisps of cloud clinging to distant mountain peaks. Witness Mother Nature at her most dramatic and elaborate along this Alaskan coastline, where glaciers groan and creak melodramatically, before finally releasing colossal shelves of ice, allowing them to free fall into the waters below, and explode with angry booms and thunderous splashes. While fundamental displays of nature's power always awe and amaze, it's the tranquil beauty of this passage - amid still waters, splitting only to reveal the smooth backs of breaching humpback whales - that is relentlessly moving. A journey of glaciers, remote hidden villages, and carved fjords - the Inside Passage is a breathtaking voyage through the intricate mesh of Alaska's fractured, raw, and spectacular coastal landscapes.
25 Jul 26
12:00 - 18:00
The 'Salmon Capital of the World' is a thrilling introduction to wild and wonderful Alaska, sitting at the southern gateway to the Inside Passage's famed route of larger-than-life scenery. Cruise through the waters, or soar just above in a sightseeing plane, to take in the full majesty of the magnificent Misty Fjords National Monument. Home to grizzly and black bears - as well as cruising whales and swimming seals - the wildlife spotting opportunities in this majestic corner of the world are nothing short of spectacular. Towered over by steep banks and valley walls, Ketchikan's ocean inlet is peppered with granite stacks, looming from the waters. Surrounded by glorious landscapes, head to the Alaska Rainforest Sanctuary, which is alive with bald eagles, black bears, and remarkable, thick, yellow banana slugs - the squeamish are advised to keep well clear. Visit Ketchikan's Heritage Center, where a collection of intricately carved totem poles rises, preserving the heritage of the indigenous Tlingit and Haida people of these lands. Ketchikan has the world's largest collection and some of the oldest and most precious totems in existence. This frontier city hasn't always been so wholesome, however. See the colorful historic street that is built on crooked stilts over Ketchikan Creek, which has a crude history as the main red-light district in the city. The brothels closed in the 1950s, but you can explore this legendarily seedy past at Dolly's House - a brothel turned museum. See the Married Man trail, a historical route used to enter Creek Street away from prying eyes.
26 Jul 26
13:30 - 20:00
If there is one word that sums up Alaska it is nature. Mile and miles of it. And Icy Strait Point - one of Alaska's most unspoiled destinations has - nature in spades. To begin with, Icy Strait Point is stunningly beautiful. It is the Alaska of your imagination: eagles soaring overhead, whales breaching before your eyes. Moody, low-hanging clouds set the scene while velvety green mountains provide the backdrop. Sparklingly clear waters lap at pebbly shores. These are beaches of the adventure kind, you won't find sun loungers and sombreros here, more like kayaks and canoes, ready for those who want to take their discovery offshore. The village prides itself on being home to 'more brown bears than humans', so expect immersive wilderness experiences, from ATV adventures to zip-lining through a canopy of trees! Located on Chichagoff Island, 35 miles west of Juneau and right in the center of Glacier Bay, Icy Strait Point began life as a salmon cannery business, providing employment for the residents of nearby Hoonah. The cannery has served the community in many ways, including providing housing for employees after a fire in 1944 destroyed many residents' homes. It ceased to function entirely in 1999 and in 2001, the landing was repurposed as America's only private cruise ship terminal. The Alaskan-owned and operated terminal funnels all its profits back into the local environment and employs around 85% of local residents, many of whom live in Alaska's largest Native Tlingit village.
27 Jul 26
08:00 - 14:00
Feel the same rush of excitement as the gold rush chasers did, when they first arrived in Skagway, intent on finding their fortune. While the gold may now be gone, a treasure trove of natural glory waits to be discovered here. The adrenaline of America's legendary gold rush still pulses along Skagway's streets, especially in Klondike Gold Rush National Historical Park and the historic downtown area - which sprang up during the heady heights of the 1890s gold rush. The jagged mountain ridges - with peaks of white snow above a treeline of soaring pine forests - provide a reward for the ages. Recapture the evocative sense of adventure, as you ride one of the world's most spectacular railroads. Your engine will puff steam below the precipitous, colossal scenery, while the vintage carriages curve around the White Pass & Yukon Route, alongside tumbling waterfalls and spanning deeply-etched gorges. Wander historic trails like the Chilkoot Trail Hike, to walk in the well-trodden footsteps of the gold seekers. Set on the northern tip of the Inside Passage, Skagway luxuriates in a remarkably beautiful and dramatic landscape. Explore mighty rivers teeming with thick salmon leaping over rapids and see brown bears edging from the shelter of the trees. Endless forests spread as far as the eye can see, while bald eagles perch on treetops, surveying the surroundings from above. Whales roam offshore, and glaciers creak and calve nearby, in this magical natural kingdom.
28 Jul 26
13:00 - 17:00
Formed by the retreat of the Guyot, Yahtse, and Tyndall Glaciers, Icy Bay lives up to its frigid name. Sapphire blue waters are strewn with blocks of ice and the whole feeling is one of eerie, silent solitude. Yet, despite Icy Bay's timelessness, it is a relative newcomer to the planet. Icy Bay as we know it is just 100 years old, although the area is of course much older. The Vancouver Expedition passed through the area on 4th June 1794 and noted that the bay was blocked by “the giant tidewater Malaspina Glacier that calved icebergs directly into the Gulf of Alaska”. Described as “an indentation of the glacier face” by Captain Vancouver, the 30-mile strait was named but not recorded on any maps. Geographically located 66 miles off northwest of Yakutat, Icy Bay lies within Wrangell-St. Elias National Park and Preserve, Alaska. Today, it would be almost unthinkable to not visit the superlative beauty of Icy Bay during a voyage to Alaska. The chilly waters are fed by a stream from the Saint Elias Mountain Range, making the surrounding scenery some of the most spectacular on Earth. Fjord-like conditions have proved a boon for migrating wildlife; expect harbor seals hauled out on bright-blue ice, a plethora of sea birds and marine mammals, and even the odd grizzly perched on the side of the water. The weather might not always be on your side (Icy Bay's temperature in August is just 11°C or 50°F) but if you like big, bold, beautiful coastline then wrap up warm and experience Mother Nature at her very best.
29 Jul 26
12:30 - 18:00
Valdez is a spectacular coastal city tucked into the deep shores of Prince William Sound. The open scenery is one of unspoiled wildness, majestic mountains, tidewater glaciers, and deep green rainforests. Take the chance to admire this landscape and become a part of it.
Colombia Glacier is one of the fastest-moving glaciers in the world, renowned for its dramatic carving, leaving colossal chunks of ice in the water. Get up close to this icy phenomenon by boat or by helicopter. Flightseeing tours having the advantage of offering exceptional aerial views of the glacier and the surrounding Chugach mountains.
Sea kayaking is popular and navigating the vast landscape in a small kayak immerses you in nature like nothing else, visit forgotten glaciers, strange ice formations, and icy sea caves.
Valdez holds some of the oldest fish derbies in Alaska with big prize money, a testament to the superb fishing opportunities available. Try your luck to land a prize salmon or big halibut by shore or sea.
If not, watch the experts, from mid-June to August when the salmon are spawning and the waters are silver and pink with fish, sea lions, and brown and black bears come to take their catch of the day.
Hike trails of all levels of difficulty are well maintained and offer awesome views, including dramatic waterfalls and lots of wildlife. With eagles, seabirds, bears, seals, sea lions, and sea otters all commonly seen, and whales and porpoises frequent visitors it can be hard to know where to look next.
30 Jul 26
07:00 - 00:00
Monumental scenery surrounds you in this remote corner of the world, where glaciers calve and whales cruise through inky waters, before an immense mountain backdrop. Almost totally submerged by the colossal landscapes around it, Seward - and the wonders of Kenai Fjords National Park - offer some of astonishing Alaska's most thrilling scenery. Located in a deep gash in the Kenai Peninsula, Seward is a place to immerse yourself in nature's majesty. Fjords carve into the landscape, while the Harding Icefield - which caps Kenai Fjords National Park - reaches out its icy fingers, with glaciers spilling down between mountain peaks. Head to Holgate Glacier, to come face to face with a breathtaking stack of intense blue and white ice. Get up close in a kayak or boat ride, to slalom through the discarded confetti of ice chunks, and perhaps even witness the powerful spectacle of an ice ledge creaking and groaning, before plunging to the waters below. The city of Anchorage is easily within reach from here, offering an incongruous contrast to the wild wonders of Alaska. A place where deep-sea fishermen bump shoulders with businesspeople on the 9-5, it's a fascinating, remote city. Home to almost half of the Alaskan population, Anchorage and its humble skyline are dwarfed by the snowy peaks of the wilderness beyond. Don't miss the opportunity to immerse yourself in the unique culture, traditions and heritage of the First Nations people of these lands too.
Cabin Types
from Auckland
Vista Suite
A quiet sanctuary. The seating area of the Vista suite has plenty of room to relax. Large picture windows frame panoramic ocean views. The perfect backdrop for breakfast in bed during the cruise.
Classic Veranda
After a busy day of exploring, welcome home to the haven of the Classic Veranda Suite. With butler service, a queen size bed (which can be separated on demand) and beautiful marble bathroom, you won't want to leave! However, the best part of our Classic Veranda suite is by far the large, private, teak veranda for which the suite is named. Pure bliss.
Auckland
Fly Stay Cruise Package
from $12,959 per person share twin
- Onboard Credit of US$800 per suite
- Travel 22 Jul - 30 Jul 26
Superior Veranda
Superior by name and superior by nature! Where do we begin? From beautiful bed linens to sumptuous furniture, our Superior Veranda suites are luxury inside and out! Whether enjoying some down time with the state of the art entertainment system or taking in the most spectacular views from the comfort of your suite veranda, the Superior Veranda is the cosiest home away from home on the high seas.
Auckland
Fly Stay Cruise Package
from $13,499 per person share twin
- Onboard Credit of US$800 per suite
- Travel 22 Jul - 30 Jul 26
Deluxe Veranda
Spacious and immaculate, the Deluxe Veranda is just perfect to for relaxing whether it's morning, noon or night! A perfect mid-ship location, why not enjoy a pre-dinner drink, breakfast with a view or just enjoy the gentle evening breeze on your private teak veranda? From relaxing in the ultra-luxury marble bathroom to enjoying your best night's sleep ever, the Deluxe Veranda is the savvy traveller's choice.
Auckland
Fly Stay Cruise Package
from $14,489 per person share twin
- Onboard Credit of US$800 per suite
- Travel 22 Jul - 30 Jul 26
Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Terms & Conditions
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 01 May 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
HOT CODE: CMPSSC2804
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
