Auckland
Fly, Stay & Cruise Package
from $16,999 Per person based on share twin
- Includes Savings of $5700 per couple
- Travel 28 Mar - 13 Apr 26
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Tokyo, Japan
Kobe - city view
Shimizu - Miho no Matsubara Bay
Asia
Crafts, Cherry Blossoms & Coastal Japan
Your adventure begins with two nights in Tokyo, perfect for enjoying the city’s famous cherry blossoms before boarding your cruise. Follow Japan’s coastline to ports rich in tradition, artistry, and scenic splendour. Visit Kobe, Hiroshima, Nagasaki, and Kagoshima, each offering unique encounters with local culture. With the Kanmon Strait and South Korea adding to the journey, this spring voyage blends beauty, history, and coastal allure.
Experience luxury like never before onboard your intimate Seabourn ship, where a private yacht-like atmosphere meets unparalleled elegance. Each ocean-front suite is thoughtfully appointed, complemented by exquisite dining, captivating entertainment, and a generous selection of premium spirits and fine wines, always available throughout your journey.
Departs
- 28 Mar 26 flying from Auckland
- 30 Mar 26 | Cruise Yokohama to Tokyo
HOT Fly, Stay & Cruise package includes
- Return economy class flights from Auckland
- Private transfer from Tokyo Haneda Airport to Hotel
- 2 nights Tokyo including breakfast
- Private transfer Tokyo Hotel to Yokohama Port
- 14-night Cruise onboard Seabourn Encore Yokohama to Tokyo
Seabourn All Inclusive Luxury onboard inclusions
- Premium Spirits and Fine Wines
- Welcome Champagne and in-suite bar
- World-class dining and culinary experiences including complimentary caviar
- Entertainment experiences, offering a variety of shows and live music
- Wi-Fi powered by SpaceX's Starlink
- Port charges & Government taxes
- Onboard Gratuities
Cruise Itinerary
30 Mar 26
Departs 5:00 PM
An overnight stay at the port of Yokohama is meant to provide access for Tokyo, Japan’s capital and the most populous city on earth. There is more than enough variety in Tokyo to occupy a lifetime, but your visit may include such highlights as the Imperial Palace and Gardens, a rickshaw ride through the historic Asakusa district and its Sensoji Temple, the huge National Museum, architectural oddities such as the Skytree Tower and the Tokyo Dome entertainment complex, or the shopping and entertainment meccas of Ginza, Roppongi or the dazzling electronics emporia of Akihabara. Your evening could include classical entertainment such as a kabuki performance, or the astonishing quirkiness of the teenaged fashion, cosplay and anime-fans along Takeshita Dori in Shinjuku.
31 Mar 26
1-2 Apr 26
Arrives: 07:00 AM
Departs: 07:00 PM
Once the busiest port in Japan, this attractive city was devastated by an earthquake in 1995 and even after rebuilding never regained its maritime dominance. Nevertheless, its ultra-modern Harborland, crowned by the Kobe Port Tower offers a warm welcome to the Kansai district of Japan. Kansai is ruled by a trio of Japan’s most important cities: Kobe, Osaka and Kyoto. One of the first cities in Japan opened to trade, Kobe has a cosmopolitan air that includes a venerable Chinatown and a section of 19th-Century Western-style buildings in the Kitano neighborhood. The city’s history began in the 3rd-Century with construction of the Ikuta Shrine. Many visitors ascend looming Mt. Rokko via the Shinkobe Ropeway, for panoramic views over the city and the glass-domed Nunobiki Herb Garden on the slopes. The Arima Onsen hot springs right in Kobe is one of Japan, most famous spas. Massive Osaka is the largest of the trio of cities, with over 2.5 million people and attractions of its own including a reconstructed castle, the impressive Kaikuyan Aquarium and the odd-ball Momofuku Ando Instant Ramen Museum commemorating the man who invented the ubiquitous cup-of-noodles. The richest repository of Japanese culture, however, is centered in Kyoto, where a UNESCO World Heritage Site encompasses no fewer than 17 structures as the Historic Monuments of Ancient Kyoto. Castles, gardens, temples and other treasures abound, and make a compelling reason for visitors to make the pilgrimage from Kobe for the day.
3 Apr 26
4 Apr 25
Arrives: 07:00 AM
Departs: 05:00 PM
Hiroshima means “wide island” in Japanese. The city was established in the 16th Century on Japan’s largest island, Honshu, and grew into an important shipping center and prefecture capital, boasting a fine castle. Although it was an important city in Japan throughout the imperial period, its reputation in the greater world was burned into history when it became to target of the first atomic bombing of a civilian target in August of 1945. The United States airplane Enola Gay dropped a nuclear device nicknamed “Little Boy” on the city that morning, obliterating everything within a two-kilometer radius and directly killing 80,000 people. Approximately 70 percent of Hiroshima’s buildings were destroyed. Within a year, injury and radiation illness had killed an additional 90, 000 to 116,000 citizens. The attacks on Hiroshima and nearby Nagasaki quickly led to the surrender of Japan and effectively precipitated the end of World War II in Asia. Within a few years, Hiroshima had begun to rebuild, and the city became the focus of an international movement to eliminate nuclear weapons from future wars. Relics of its past such as the impressive Hiroshima Castle and the tranquil Shukkeien Garden were rebuilt, and the city undertook the construction of a Memorial Peace Park, which today attracts visitors from around the world. The park, which holds a museum and a memorial “Atomic Dome” constructed on the closest remaining building to the blast site, is a moving and impactful place of pilgrimage in this re-born City of Peace. One notable feature is a colorful memorial to Sadako Sasaki, a young woman whose dying wishes for world peace were recounted in the story A Thousand Paper Cranes.
5 Apr 2026
Kanmon Straits is a narrow channel of water that separates Honshu and Kyushu, two of Japan's main islands, while connecting the Sea of Japan with the Inland Sea. The strait has long played an important role in Japanese maritime history; the Shimonoseki Campaign — a series of military engagements with the U.S. and other navies that took place here in the 1860s — ended Japanese feudal rule over the region, thus opening Japan to the West and transforming it into an international trading hub. Twin 19th-centry lighthouses mark the port cities that face each other across the channel: Moji, Kyushu and Shimoneseki on Honshu, where you can still see cannons used during the naval campaign. Some 700 ships pass through Kanmon Straits on a daily basis; underground tunnels allow both cars and pedestrians to walk between the two ports. Japan’s largest fireworks display takes place over the strait every August, drawing more than a million sky gazers to watch the spectacular.
5 Apr 26
Arrives: 08:00 AM
Departs: 06:00 PM
Located on the northern tip of Japan’s Kyushu Island, Hakata harbor’s location close to the Asian mainland made it an important port from very ancient times, serving the early administrative center at Dazaifu near by. In the 13th century, the Mongol Kublai Khan tried twice to subdue the city, but his attacks were both foiled by typhoons, which earned the last one the name Kamikaze, meaning “Divine Wind.” In the late 19th century, Hakata and the nearby samurai city of Fukuoka were merged. Today Fukuoka is a large, modern and eminently livable city that still benefits from its proximity to Korea and other “Asian Tiger” economies. Attractions for visitors include a park surrounding the ruins of the samurai Fukuoka Castle; the Shokufuji Temple, Japan’s first Zen temple; and the Japanese Garden and Gokoku Shrine in Ohori Park. The Genko Historical Museum holds displays of Japanese and Mongol armor from the period of the Mongol invasions. Modern highlights include the shopping and entertainment complex of Canal City and the waterfront Momochi Seaside Park development. Near by, the old 7th Century city of Dazaifu offers the Dazaifu Tenmangu Shrine with 6,000 flowering plum trees, the tranquil Komyozenji Temple with a lovely Zen garden, and the impressive, modern Kyushu National Museum.
6 Apr 26
Arrives 08:00 AM
Departs 06:00 PM
Home to approximately 3.4 million people, Busan is a fast-moving coastal metropolis that guarantees you’ll never have the same experience twice. History enthusiasts will find themselves captivated by the stunning historical treasures of Beomeosa Temple, a serene oasis nestled within the city, with a rich heritage that dates back over 1,300 years. No trip is complete without strolling through Yongdusan Park to take in panoramic views while marveling at the iconic Busan Tower, a symbol of the city's aspirations and dynamism. Busan's culinary scene is a highlight of any visit. Savor the city's diverse gastronomy by exploring its bustling markets like Jagalchi Fish Market, where you can feast on freshly caught seafood, and indulge in delectable Korean street food. The city's natural beauty is another compelling reason to visit, with its pristine beaches like Haeundae Beach offering a tranquil escape by the sea. For those seeking a glimpse of Busan's ecological diversity, Dongbaek Island's ecological park features coastal walks and panoramic ocean views. Whether you’re drawn to studying the city's past and or its constant evolution, this destination appeals to a wide range of interests and tastes.
7 Apr 26
Arrives: 07:00 AM
Departs: 05:00 PM
Nagasaki’s fine natural harbor on Kyushu island was mostly of local interest until Portuguese explorers landed there in 1543. It quickly flourished as a trading center for European and Asian merchants, which continued throughout its history. It also developed into an important industrial center. Because of its open status, the city harbored a significant Christian community, as well as a bustling Chinatown. During World War II, Nagasaki’s concentration of military and industrial sites made it a target of repeated Allied bombing raids, culminating in a nuclear bombing on August 9, 1945, the second, and to date the last use of a nuclear weapon in war. As in Hiroshima a few days before, the devastation from the aerial explosion of the “Fat Man” plutonium bomb was horrific. An area of over 2.5 square miles was flattened, and about 80,000 people were killed directly, with an equal number suffering injuries. Now rebuilt, and with a thriving industrial and shipbuilding economy, Nagasaki still attracts visitors with the relics of its history up to and including the atomic bombing.
8 Apr 26
Arrives: 08:00 AM
Departs: 06:00 PM
Tucked into a deep-cut bay at the southern end of Kyushu Island, this port has been compared to Naples in Italy, because it is also dominated by views of an active stratovolcano, Sakurajima. Enjoy its magnificence from the Shiroyama Observatory, or from the tranquil Edo-period Senganen Japanese Garden. Ishibashi Park has three Edo-era stone bridges, of five originally built at the end of the 19th century. Near the port is the impressive Kagoshima Aquarium, with seven floors of displays including the massive Kuroshio Tank maintaining a current that sustains large specimens including a whale shark.
9 Apr 26
Arrives 08:00 AM
Departs 06:00 PM
Hososhima is a tranquil retreat where natural beauty and timeless charm create a truly enchanting escape. This idyllic coastal haven beckons with its serene ambiance, where ancient landscapes meet the allure of a picturesque seaside setting. Stroll through Hososhima’s charming streets and discover a seamless blend of traditional architecture and lush, tranquil parks, offering a serene and immersive cultural experience. Whether you’re captivated by the gentle waves of the surf or simply savoring the breathtaking vistas from cliff-top viewpoints, Hososhima promises an unforgettable journey into Japan’s rich heritage and natural splendor.
10 Apr 26
11 Apr 26
Arrives 08:00 AM
Departs 06:00 PM
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12 Apr 26
Arrives: 08:00 AM
Departs: 05:00 PM
A busy port located on the Suruga Bay, Shimizu is renowned for the surrounding views of Mt. Fuji. One of the most famous is from Miho no Matsubara, a shoreline lined with groves of lovely pine trees that is a UNESCO Cultural Heritage Site. One tree, said to be over 650 years old, plays a part in a popular folkloric myth. On clear days, the snow-capped cone can also be viewed from the heights of the Nihondaira Plateau overlooking the city and the bay. Near the port, the four-story S Pulse Dream Plaza shopping mall boasts a museum dedicated to sushi!
13 Apr 26
Arrives: 08:00 AM
Disembarkation
Welcome to Japan’s cutting-edge capital, the world’s largest city famed for its blazing neon, techno-gadgets, and serious fashion sense. Get a glimpse into Tokyo’s glorious past while strolling the Imperial Palace gardens, or take a rickshaw ride through the Asakusa district with its ancient Sensoji Temple and colorful atmosphere that echoes Old Edo. Wander the Tsukiji Market — aka, “Tokyo’s Kitchen” — the world’s largest fish and seafood market, and raise a glass of rice lager at the Philippe Starck-designed Asahi Beer Hall located near the 2,080-foot-high Skytree, the world’s tallest tower. You can shop for fashion-forward trends in Shibuya before heading to the rooftop garden that crowns Shibuya Scramble Square for outstanding views of Mount Fuji. If you think Tokyo buzzes by day, wait until you see it at night — so take advantage of a late-evening departure to soak in all of Shinjuku’s razzle dazzle, explore Akihabara’s gadget shops and gaming arcades, or join in Japan’s favorite pastime at one of Roppongi’s karaoke bars.
Discover Seabourn Encore
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Cabin Types
from Auckland
Veranda Suite
All Veranda Suites feature a full-length window and glass door to private veranda, comfortable living area, queen-size bed or two twin beds, dining table for two, walk-in closet, interactive flat-screen television with music and movies, fully stocked bar and refrigerator, makeup vanity, spacious bathroom with separate tub and shower.
Terms & Conditions
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 12 Aug 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
HOT CODE: CRUSBNPKG
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
