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Ponant Explorations

Ponant Expedition in Arctic
Discovering Antarctica in purpose-built Ponant ship led by an expert naturalists and guides
Antarctica Cruises in Luxurious Ponant Expeditions

Ponant Explorations

Set about on a splendid sailing with Ponant Explorations, where the spirit of adventure meets French elegance. Imagine gliding through the Arctic's icy waters or basking in the Antarctic's pristine wilderness aboard their state-of-the-art ships. With Ponant, you can explore remote and breathtaking destinations in unparalleled comfort. Award-winning expeditions offering a blend of exploration and relaxation, ensuring an unforgettable experience that will leave you with stories to tell for a lifetime. 
Ponant are also a fantastic way to explore the smaller less crowded destinations in Europe visiting secluded spots and hidden gems where the big ships cannot roam. Explore the smaller Greek Islands, unique experiences like transiting the Corinth Canal, or cozying up to the beautiful towns and coastal villages in Croatia.

Our hottest offers  12

Explore Tropical Indonesian Odyssey

Tropical Indonesian Odyssey

Embark on a captivating 16-night journey to the vibrant heart of Indonesia’s archipelago, beginning with two relaxing nights in Darwin. Aboard Le Jacques‑Cartier, spend 12 nights uncovering hidden treasures—snorkel in Triton Bay, explore interactive villages in Alor, roam Komodo’s dragon territory, and delve into the colonial history of Banda Neira. Your adventure concludes with two nights in Bali, where you can unwind among temples, lush fields, and serene coastlines.

16 Night Fly, Stay & Cruise Package
from
$ 17,309
per person share twin Deluxe Stateroom
Cruising with Ponant Explorations

Departs 29 Sep 2025

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LAST STATEROOMS

SAVE UP TO 5%

Explore Islands and Cultures of Papua New Guinea

Islands and Cultures of Papua New Guinea

Step into a world of untouched island cultures with this 12-night Fly, Stay & Cruise package. Start with two nights in sunny Cairns, where you can relax by the waterfront before setting sail aboard Le Jacques-Cartier

Over 10 unforgettable nights, explore Papua New Guinea’s remote coastal communities. Visit Tufi, the ‘Scandinavia of the Tropics’, with its dramatic volcanic fjords and welcoming Papuan tribes. In Madang, witness the region’s famed festival and the haunting performance of the Asaro Mudmen. You'll also snorkel over the dazzling reefs of the remote Lusancay archipelago, where white-sand beaches and turquoise waters await. A rare opportunity to connect with cultures and landscapes few ever see.

12 Night Fly, Stay & Cruise Package
from
$ 15,099
per person share twin Deluxe Stateroom
Cruising with Ponant Explorations

Departs 25 Oct 2025

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SAVE 10%

Explore Expedition to New Zealand’s Subantarctic Islands

Expedition to New Zealand’s Subantarctic Islands

From the sublime Milford, Dusky and Doubtful Sounds, and the fur seals and sea lions of The Snares, to the majestic king penguins of Macquarie Island and the unique flora of Musgrave Inlet, the Subantarctic Islands are among the most pristine and protected environments on Earth.

On this once-in-a-lifetime journey, you'll be accompanied by expert expedition guides on every outing. While at sea, enjoy fascinating lectures and informative talks that deepen your understanding of this extraordinary region.

Your luxurious small ship, Le Soléal, reflects the French art of living, combining elegant, modern design with cutting-edge technology.

14 Night Expedition Luxury Cruise
from
$ 24,099
per person share twin Superior Stateroom
Flights are additional
Cruising with Ponant Explorations

Departs 29 Dec 2025

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Explore Australia's Iconic Kimberley

Australia's Iconic Kimberley

Explore Australia's iconic Kimberley with Ponant, leaders in luxury expeditions that go beyond the traditional cruise routes.

Embark on the exploration of a lifetime — from the vibrant lagoons and coral reefs of Montgomery Reef and the ancient rock art galleries, to the dramatic King George River and majestic Twin Falls, and finally, the nesting birds and green turtles of the Lacepede Islands. Throughout the journey, expert expedition guides will accompany you on every outing, while at sea you’ll enjoy fascinating talks and informative lectures onboard.

Your luxurious small ship embodies the French art of living with modern and elegant design along with cutting-edge technology.

 

11 Night Fly, Stay & Cruise Package
from
$ 15,669
per person share twin Superior Stateroom
Cruising with Ponant Explorations

Departs 27 Aug 2026

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Explore Arctic Fjords and Glaciers of Spitsbergen

Arctic Fjords and Glaciers of Spitsbergen

Explore Svalbard’s breathtaking landscapes – from drifting icebergs and towering glaciers to the stark beauty of the Arctic tundra. This is the exploration of a lifetime, with the extraordinary opportunity to sail to the edge of the Ice Floes. Ponant are pioneers in luxury expeditions, with over 20 years of experience navigating some of the world’s most remote and extreme regions, taking you far beyond traditional cruise routes.

In search of remarkable Arctic elusive fauna – including the Arctic fox, Svalbard reindeer, walruses, seals, Arctic terns, kittiwakes, whales, and the undisputed king of the Arctic, the polar bear – Ponant’s expert team of naturalists will scan the horizon to provide unforgettable wildlife sightings. You’ll join them on Zodiac outings and shore landings, and enjoy engaging onboard lectures and daily recaps that inform, inspire, and bring each destination vividly to life.

Your luxurious small ship, Le Lyrial, offers an intimate, yacht-like atmosphere, seamlessly blending elegant contemporary design with state-of-the-art expedition technology.

7 Night Polar Expedition
Includes Charter flights from Paris
from
$ 14,979
per person share twin Superior Stateroom
Flights from NZ are additional
Cruising with Ponant Explorations

Departs 11 Jul 2026

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SAVE UP TO 30%

Explore Tropical Odyssey between Indonesia and North East Australia

Tropical Odyssey between Indonesia and North East Australia

Cruise through the stunning Indonesian archipelago and northern Australia, where island-hopping brings you face to face with Komodo dragons, vibrant coral reefs, and rich local cultures. Departing from Bali, you’ll discover wild landscapes, remote traditions, and unforgettable encounters in some of the world’s most untouched corners.
The wildlife encounters are possible experiences and cannot be guaranteed.

Your luxurious small ship Le Soléal embodies the French art of living with modern and elegant design along with cutting-edge technology.  

15 Night Luxury Cruise
from
$ 12,665
per person share twin Superior Stateroom
Flights are additional
Cruising with Ponant Explorations

Departs 4 Dec 2026

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Explore Scottish Archipelagos & the Faroe Islands

Scottish Archipelagos & the Faroe Islands

Explore stunning scenery, incredible birdlife and historical heritage on this extraordinary adventure with Ponant, leaders in luxury expeditions that go beyond the traditional cruise routes.

From the seabirds nesting on the remarkable sandstone cliffs of the Shiant Islands and the incredibly beautiful scenery of the Hebrides, to one of Scotland’s most important prehistoric sites—the Calanais Standing Stones—and the wild, natural beauty of the Faroe Islands, this journey is truly the exploration of a lifetime! You’ll be accompanied by expert expedition guides during outings, and while at sea, you can enjoy a series of informative and captivating talks and lectures onboard.

9 Night Expedition Cruise
from
$ 12,189
per person share twin Superior Stateroom
Flights are additional
Cruising with Ponant Explorations

Departs 22 May 2026

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Explore Iconic Capitals & Towns of the Baltic

Iconic Capitals & Towns of the Baltic

From the charming fishing village of Gudhjem and the historic Hanseatic city of Gdańsk—renowned for its amber and shipbuilding legacy—to the beautifully preserved medieval town of Visby, a UNESCO World Heritage Site, this journey also takes you to the elegant Swedish capital, Stockholm, and the captivating city of Tallinn, brimming with remarkable sights. Experience the very heart of the Baltic!

With just 92 staterooms and suites, your small luxury ship, Le Champlain, offers the perfect balance of intimate serenity and inviting spaces designed for both quiet relaxation and lively social gatherings.

8 Night Luxury Cruise
from
$ 12,035
per person share twin Deluxe Stateroom
Flights are additional
Cruising with Ponant Explorations

Departs 10 Aug 2026

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Explore European Autumn in the Aegean Sea

European Autumn in the Aegean Sea

Experience the enchanting allure of Greece—from the royal tombs of Vergina in Thessaloniki to the charming island of Skiathos, where scenes from Mamma Mia! were filmed. Wander the medieval streets of Kavala and sail along the dramatic coastline of Mount Athos, a rocky peninsula crowned with twenty awe-inspiring monasteries nestled among chestnut forests.

With only 92 staterooms and suites, your intimate and luxurious ship, Le Bougainville, offers inviting, spacious common areas—including an underwater lounge—and features a refined, open-to-the-sea design with sleek exterior lines, all thoughtfully crafted for exploration and discovery in comfort and style.

7 Night Luxury Cruise
from
$ 7485
per person share twin Prestige Stateroom
Flights are additional
Cruising with Ponant Explorations

Departs 1 Nov 2025

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SAVE UP TO 25%

Explore Sweet Mediterranean Escape

Sweet Mediterranean Escape

From the Cave of the Apocalypse and the charming hilltop town of Taormina, to the archaeological treasures of Delos, the spectacular Corinth Canal, and the ancient, picturesque city of Gaeta — experience the enchanting allure of the Mediterranean!

With just 132 staterooms & suites onboard your small luxurious ship, Le Boréal perfectly blends intimate and serene spaces with areas for lively social moments.

12 Night Luxury Cruise
from
$ 12,409
per person share twin Superior Stateroom
Flights are additional
Cruising with Ponant Explorations

Departs 17 Jul 2026

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SAVE UP TO 10%

2027 DEPARTURE

Explore Scott & Shackleton's Antarctica - Ross Sea Expedition

Scott & Shackleton's Antarctica - Ross Sea Expedition

Explore Antarctica’s Ross Sea and the Subantarctic Islands on this extraordinary adventure. Ponant are pioneers in luxury expeditions, with over 20 years of experience navigating some of the world’s most remote and extreme regions—offering journeys well beyond traditional cruise routes.

Encounter the rare yellow-eyed penguins of Enderby Island, and, if weather conditions permit, explore the historic huts of Scott, Shackleton, and Borchgrevink. Observe albatross colonies on The Snares, and marvel at the majestic king penguins of Macquarie Island. Add to this the awe-inspiring landscapes of towering icebergs, vast glaciers, and rich subantarctic flora and fauna, and you have the exploration of a lifetime.

You'll be joined by expert expedition guides during shore landings, and while at sea, enjoy informative and engaging onboard lectures that bring these destinations to life.

Your luxurious small ship, Le Soléal, embodies the French art of living, combining elegant modern design with cutting-edge expedition technology.

21 Night Polar Expedition
from
$ 43,265
per person share twin Superior Stateroom
Flights are additional
Cruising with Ponant Explorations

Departs 25 Jan 2027

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Explore Emblematic Antarctica

Emblematic Antarctica

Explore the Antarctic Peninsula's stunning landscapes and wildlife, from drifting icebergs, imposing glaciers and towering, snow-covered mountains, to humpback whales, penguins, seals, and numerous seabirds, this is the exploration of a lifetime!  Ponant are leaders in luxury expeditions that go beyond the traditional cruise routes, and with more than 20 years of experience in extreme regions. 

You'll be accompanied by expedition guides during outings, and while at sea take advantage of the informative and fascinating talks and lectures onboard. There will also be kayaking and hiking opportunities plus if conditions allow visits to research stations and former whaling stations.

11 Night Polar Expedition
from
$ 20,325
per person share twin Superior Stateroom
Flights from NZ are additional
Cruising with Ponant Explorations

Departs 17 Feb 2027

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Ponant Explorations Fleet  3

Ponant Filippo Vinardi Le Boreal

Le Boreal

The first of the Sisterships series, the Le Boreal paved the way for a new generation of cruise ships combining cutting-edge technology, intimate sizing and top-of-the-range services. Le Boreal, like its Sisterships L'Austral, Le Soleal and Le Lyrial, epitomises the unique feel and atmosphere of the ships of the PONANT fleet. Subtly combining luxury, intimacy and serene well-being, the ship has been designed to offer passengers both moments of conviviality and spaces conducive to peaceful tranquillity and a sense of escape and getting away from it all. Its exterior and interior lines testify to the ingeniousness and refinement with which the Sisterships have been designed

Find out more
Le Laperouse Ponant

Le Laperouse

The first in the PONANT EXPLORERS series, Le Laperouse represents the new generation of PONANT ships. Environmentally friendly, fitted with innovative equipment and complete with lounges designed to be largely open to the exterior, this new and intimately sized yacht offers a unique type of cruise experience. Onboard this ship sailing under the French flag, you'll experience the incomparable pleasure of a cosily intimate cruise offering the possibility of exploring an ever-increasing range of destinations in an ethnic chic ambiance and with five-star service. The Blue Eye, a multisensorial underwater lounge offering a unique experience unlike anything else in the world.

Find out more
Le Commandant 2 Ponant

Le Commandant Charcot

The first hybrid electric polar exploration vessel powered by liquefied natural gas, Le Commandant Charcot, the latest addition to the PONANT fleet, allows explorations never before carried out in the poles. With Le Commandant Charcot , PONANT is imagining the journey of tomorrow . The latest addition to the fleet will take you in the footsteps of the great polar explorers, in a refined setting with luxury services never before offered in the extreme areas of the Northern and Southern hemispheres. The indoor swimming pool, the winter garden, the panoramic restaurant, the Blue Lagoon outdoor restaurant, the Grand Salon, the Observatory Lounge, the lobby… Each common area has been designed to convey discreet French luxury while seeking to inspire 'wonder. The common thread of these achievements: bringing in light and offering an opening onto extraordinary polar landscapes. This first hybrid electric polar exploration vessel powered by LNG has been designed with the greatest care in terms of safety and respect for the environment.

Find out more

More about Ponant Explorations

Full fleet info, sailings, promotions & more

Our cruise specialists

See all See all cruise specialists
Angela Delany

Angela Delany

House of Travel Taupo

Bula, Bonjour, Talofa, Konnichiwa – and welcome!


From the moment I could dream, I dreamed of travel. At just 17, I set out on that path by diving into my first travel course, and I’ve never looked back. For the first decade, I poured my heart into everything South Pacific – those sparkling waters, warm smiles, and sun-soaked cultures became my world.


Now, my map has expanded far beyond the Pacific, and I’m proud to say I sell the entire world. And what a breathtakingly vast world it is! Over the past 30 years, I’ve been incredibly fortunate to explore some of its most magical corners – Samoa, Bali, Vietnam, Hawaii, Italy, and Switzerland are just a few of the places that have left footprints on my soul.

But this journey isn't just about me. It’s about you – your dreams, your adventures, your once-in-a-lifetime moments. I’m here to ignite your excitement, guide your decisions, and help piece together your perfect travel jigsaw. Whether you’re hopping over to Australia, meandering through the Scottish Highlands in a small group, or gliding past alpine peaks on a Swiss rail tour – I’ll be right beside you, making it all seamless.


There’s nothing quite like nabbing that dream tour, then weaving in the best flights, stopovers, and secret gems to create an itinerary that’s more than a trip – it’s an experience. Over the years, I’ve learned something simple but powerful: every place is unique, kindness connects us all, and life’s most precious souvenirs are the memories we make.


So let’s start building yours.


Angela


Mike (Buzz) Thomson

Mike (Buzz) Thomson

House of Travel Hobsonville

With 20 years experience in the travel industry both here and abroad I use this knowledge every day to create unforgettable journeys for my clients.

I'd love to hear what your plans are and together we'll create a well organised memorable trip.

Mike

Vicky Baker

Vicky Baker

House of Travel High Street Lanes, Christchurch CBD

I can’t wait to meet you and help turn your travel dreams into reality! Originally from South Africa I have over 20 years experience working in New Zealand, South Africa and the UK, I genuinely love arranging holidays. I have a particular passion for Asia as a destination and extensive knowledge of family-friendly travel options. Let’s create an unforgettable journey together!

Vicky 
Laura Simpson

Laura Simpson

House of Travel Taupo

When I first started in the travel industry, I didn’t even have a passport! Fast forward a few months, and that had all changed – I hit the ground running on my first overseas adventure, and I haven’t stopped since. Whether it’s getting immersed in the local culture, or ticking off bucket list moments, travel has a unique magic that stays with you forever. 

I love using my own travel experience to bring that personal, unique touch to your dream holiday, making a seamless experience from the planning stages right through to your return home. From navigating the bustling metropolis of Hong Kong to exploring the USA on a road trip, there’s a world out there just waiting to be discovered. 

Let’s have a chat, and make your travel dreams a reality!


Laura

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner

Consultant Consultant Consultant

Ponant Explorations