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 Valletta, Malta
Alexandria, Egypt
Mosque in Gibraltar

Europe

Mediterranean Seasides & Ancient Cities

Visit archaeological sites and traditional trattorias in the Eternal City of Rome during a two-night hotel stay before joining Oosterdam for an unforgettable Mediterranean voyage. Visit the charming city of Gibraltar, the UNESCO World Heritage Site of Valletta, Malta, and the timeless treasures of Egypt. Your journey concludes with an overnight hotel stay in the ancient city of Athens.

Enjoy an elegant mid-sized ship, a comfortable stateroom with refined amenities and Holland America's signature Mariner's Dream™ bed, 24-hour in-room dining, world-class entertainment and cuisine, including a new first-of-its-kind Global Fresh Fish Program. 

On the Oosterdam enjoy World Stage, home to a variety of performances and lectures day and night, dance to your favourite songs at the Rolling Stone Lounge or sing along and test your music trivia with Billboard Onboard. For leisurely days at sea try your hand at the Pickleball courts that have amazing top-deck views or rejuvenate at Greenhouse Spa & Salon®.

Departs

  • 11 Jun 26 flying from Auckland
  • 14 Jun 26 | Cruise Rome to Athens

HOT Fly, Stay & Cruise Deal Includes

  • Return Economy Class flights from Auckland
  • Private Transfer Rome Airport to Hotel
  • 2 Nights Rome* including Breakfast
  • Private Transfer Rome Hotel to Port
  • 21 Night Cruise^ onboard Oosterdam® Rome to Athens
  • Shared transfer Athens Port to Hotel
  • 1 Night Athens
  • Shared transfer Athens Hotel to Airport


Holland America Line Cruise Inclusions

  • All main meals onboard including complimentary In-Room Dining
  • A variety of performances, live music, and activities
  • Port fees & Government taxes

Upgrade to Have It All™ onboard your cruise

  • For $95 per person per day, upgrade to Have It All™ and receive Holland America's most popular amenities - Shore Excursion(s), Drink Package, Specialty Dining, & Wi-Fi. T&C Apply

Cruise Itinerary

Civitavecchia (Rome), Italy

Departs: 5:00 PM

When you embark on a cruise to Rome with Holland America Line you experience its bustling modernism along with its rich history. You can walk in the footsteps of emperors, have coffee in Renaissance piazzas and see contemporary art all in one afternoon. Your sightseeing time in Rome begins at the nearby port of Civitavecchia, a seaside town with roots that stretch back to the Etruscan era. Take note of the Forte Michelangelo (both Bramante and Michelangelo had a hand in its design), and the lungomare, a lively stretch along the sea with beach clubs, bars and restaurants.

Once in the Eternal City you can fill your day with museums, churches, archaeological sites, traditional trattorias, artisan shops and, of course, gelato. The Colosseum and the Vatican Museums are Rome's superstar attractions, but there are plenty of quieter gems to explore. For food lovers there are the markets in Campo de' Fiori or the slightly farther flung Testaccio. The hip neighborhood of Monti, next to the Colosseum, has a vibrant piazza scene and boutique shopping, while the Villa Borghese offers a green oasis with a view towards Saint Peter’s Basilica and the masterpiece-filled Galleria Borghese. Although Rome might not have been built in one day, you'll certainly be able to see its highlights on our Rome cruises along with the top things to do there in 24 hours.

Livorno (Florence/Pisa), Italy

Arrive: 07:00 AM
Departs: 05:00 pm

The Renaissance-era port city of Livorno, Italy, gateway to Pisa, Florence and the rest of the attractions of Tuscany, is characterized by its solid 16th-century Fortezza and the charming canal network known as Venezia Nuova. It’s also famous for cacciucco, a spicy fish stew.

To the north of Livorno, not far from the mouth of the river Arno, lies Pisa, an attractive university city best known for its Leaning Tower. Some 60 miles to the east, and also set on the Arno, is Florence, Tuscany's capital. The concentration of artistic treasures and cultural things to do in Tuscany, from museums and cloisters to bridges and chapels, is second to none—but there is lots more besides sightseeing in Florence. The food and drink culture in Florence takes in tripe stands and hole-in-the-wall wine bars as well as embracing gourmet restaurants and plenty of down-to-earth family-run trattorias. The shopping scene offers the designer stores of Via Tornabuoni and Via Roma, but there are plenty of quirky, independent boutiques too. And then there is Florence’s traditions of leather work, marbled paper, book-binding and furniture restoration. Explore the sights of the arty Oltrarno neighborhood for artisan workshops, great cafés, bars and restaurants and an authentically Florentine atmosphere.

Portofino, Italy

Arrives: 07:00 AM
Departs: 05:00 PM

We take you to unique ports of call and seldom-seen gems on board perfectly sized ships that get closer to it all. Explore like a local across iconic cities and enchanting villages. Deepen your understanding of the people and places you visit with exclusive Exploration Central® programs. Stories from locals, insider travel tips, cooking demonstrations and more give more insight into every amazing cruise port. As you watch the scenery roll by, feel like you have the ship all to yourself with our spacious decks and public areas. Go into the heart of every cruise port of call for an enriching experience you’ll never forget.

Marseille (Provence), France

Arrives: 07:00 AM
Departs: 06:00 PM

Marseille, in the south of France, has more spice, grit and edge than the Provençal towns that surround it. A trade city since the time of ancient Greece, the port always seems to be on the brink of change, generating a certain energy that’s hard to find in the timeless and traditional countryside. In fact, sometimes it doesn't seem very French at all.

Thanks to a multicultural population, the culinary scene (with seafood dishes and Michelin-starred restaurants galore) goes beyond the classic steak frites at bistros and brasseries. A 19th-century cathedral presides over the city and the working-class Le Panier district has winding streets flanked by fading facades, while Baroque edifices grace the commercial thoroughfare La Canebière, once compared to the Champs-Élysées.

Marseille’s 2013 turn as the European Capital of Culture sprouted a crop of cultural venues, from striking museums to cutting-edge gallery spaces and thought-provoking concept shops that showcase local talent. The waterfront has been refurbished—and on sunny days, it’s the place for people- and boat-watching from restaurants famous for bouillabaisse or outdoor cafés serving glasses of rosé and pastis.

At Sea

Arrives: 12:00 PM

Departs: 11:59 AM

Gibraltar
Arrives: 12:00 PM
Departs: 07:00 PM

Strategically located at the southern tip of Europe, facing Africa, Gibraltar offers a fascinating mix of cultures. With a history that includes Moorish, Spanish, Italian, Portuguese and English influences (among others), this tiny, 6.7-square-kilometer British Overseas Territory is most famous for the giant Jurassic limestone rock soaring above the territory’s main commercial and residential areas. The Rock contains an abundance of history (military and otherwise), not to mention significant flora and fauna, and a labyrinth of caves and tunnels.

Venture into Gibraltar’s densely populated streets for Spanish, British, Middle Eastern and Italian cuisine, as well as tax-free shopping on everything from luxury brands to handmade arts and crafts and artisanal edibles. Browsing and snacking around town is the perfect chance to hear Yanito, the singsong Spanish-English hybrid spoken here. There are also historic and holy places in Europa Point, and the Museum of Gibraltar provides an opportunity to learn about the region’s history and prehistory, as well as the migration habits of its birds and marine life. 

At Sea

Arrives: 12:00 PM
Departs: 11:59 AM

Barcelona, Spain

Arrives: 07:00 AM
Departs: 05:00 PM

On the northeast coast of Spain, overlooking the Mediterranean, Barcelona is a vibrant port city, packed with centuries of iconic art and architecture—Gaudí and Picasso both called it home—and lined with sunny white-sand beaches. Explore the Catalan capital's tourist attractions and historic neighborhoods, Modernisme and world-renowned art museums, galleries and local crafts shops—some of which are centuries old and stock traditional Catalan wares. After you see the sights, there are lively tapas bars around every corner where you can stop for a drink, a café amb llet (Catalan for espresso with steamed milk) or a snack, no matter the hour. Green spaces for picnics, long walks and respite from the hustle and bustle are scattered throughout Barcelona's attractions: There's Gaudí's mosaic-decorated park, a neoclassical maze at the Laberint d'Horta, as well as plenty of high places (mountains, monuments and edifices) where sightseeing visitors can take in the view. A short trip from Barcelona by car or train, luxury outlets, cava wineries, a mountaintop abbey and the sandy beaches of the Mediterranean coast await.

At Sea

Arrives: 12:00 PM
Departs: 11:59 AM

 

Valletta, Malta

Arrives: 08:00 AM

Departs: 11:00 PM

The ancient city of Valletta is teeming with historic monuments, churches and gardens. At just one-third of a square mile in area, Europe's southernmost capital is one of the easiest to explore on foot. Given Malta's strategic location and succession of rulers including the Romans, Normans, Sicilians, Spanish, Knights of St. John, French and British, it’s somewhat surprising to see Valletta so well preserved. The city dates back to the 16th century and has been listed as a UNESCO World Heritage Site since 1980. Extensive restorations of historic buildings are underway, including the rebuilding of the city entrance to mark Valletta's recognition as the European Capital of Culture in 2018. Decades of British rule mean that English remains an official language, along with the local Maltese language, plus a curious mix of Italian vocabulary and Semitic roots. As Malta lies just 50 miles south of Sicily, Italian influences dominate the cuisine and culture. Even so, the Maltese do value their own traditions, such as the folk music known as Għana, which features strong yet poetic male vocals over slow guitar music.

At Sea

Arrives: 12:00 PM
Departs: 11:59 AM

 

Souda (Chania), Greece

Arrives: 08:00 AM
Departs: 05:00 PM

The port of Souda on the Aegean Sea is home to a Greek and NATO naval base and is located six kilometers (three miles) from Chania—the second-largest city on Crete, which itself is the largest of the Greek Islands. Once you’re in Chania, set your compass for the historic waterfront with its famous Venetian Harbor dating to the 14th century. Walk along the breakwater to the restored 500-year-old lighthouse for views that are particularly photogenic from late afternoon until sunset. The atmospheric tangle of streets that is Old Town is easily explored on foot, and you can stop at one of the many outdoor cafés for a bouyatsa (custard pastry) or a glass of Cretan red wine.Soúda can also be a jumping-off point for a visit to Rethymnon, located about 54 kilometers (33 miles) to the east. Shaped by centuries of invasion, namely by the Venetians and Turks, its Fortezza was built by the Venetians in the late 16th century and captured by the Ottomans in 1646. The Old Town has the same kind of architectural character as Chania, but on a smaller scale.

Thira (Santorini), Greece

Arrives: 08:00 AM
Departs: 05:00 PM

Santorini, the jewel in the crown of Greece's Cyclades, is best known as the island with the giant volcanic caldera at its heart. All but the largest ships can anchor here in this stunningly scenic bay. Cruise visitors who come for an afternoon or a day can immerse themselves in the art, food and legendary wines of this island that some believe may have been the site of the lost civilization of Atlantis. On Santorini you can do as Dionysus, the Greek god of wine, would do and sample the island's wonderful wines or play Indiana Jones and explore the archaeological treasures of ancient Thera. Santorini's pleasures will likely leave you with a taste for more and planning your return. 

Kusadasi (Ephesus), Turkey

Arrives: 07:00 AM
Departs: 06:00 PM

Kusadasi in Turkey is the gateway to one of the most legendary cities of the ancient world: Ephesus. St. Paul preached in its Great Theater, while the facade of the Celsus Library survives as a testament to the city’s role as a center of learning and culture.

Not far from Ephesus, the Temple of Artemis (also known as the Temple of Diana), one of the Seven Wonders of the ancient world, once stood, drawing pilgrims from around the Mediterranean. While it no longer stands, it is possible to walk amongst its foundations and the remains of its towering columns.          

Other historic sites can also be found nearby: The House of Mary is believed to be the home of Jesus’s mother at the end of her life, and the Basilica of St. John, constructed in the 6th century, marks the location of his tomb. (Like Mary, he spent his final years in Ephesus.) Nearby, the Selcuk fortress reflects the period of Byzantine and Ottoman control of the region.

From ancient wonders to holy sites, there are few ports in the Mediterranean as magical as Kusadasi, and a day here is a day spent in the company of some of antiquity's greatest figures.

 

Piraeus (Athens), Greece

Arrives: 07:00 AM
Departs: 04:00 PM

No modern metropolis is more steeped in myth than Athens, Greece. From the gritty port of Piraeus—gateway to Greece’s fabled isles—to the Parthenon—eternal symbol of Western civilization—Athens has attracted adventurers and classicists for centuries. This heritage is still very much alive for modern visitors sightseeing in Athens: ancient stadiums and temples dwell alongside apartment blocks, modern performances are staged in the marble amphitheaters where Greek drama was born and millennia-old monuments are scattered in the archaeological park that circles the Acropolis.

One of the world’s oldest maritime powers, Athens is blessed with a balmy climate and stunning coastline. The seaside suburbs of Athens are scalloped with sandy beaches, fancy yacht clubs and glamorous beach bars. While the Athenian lifestyle is known for late-night dinners and dancing until dawn, the city shines brightly by day in the bustling markets, lively cafés and fascinating museums that illuminate Greece's past and present. Contemplate the magnitude of all that culture and ancient tourist attractions while marveling at the sun setting into the Aegean or rising over the Acropolis.

 

At Sea

Arrives: 12:00 PM
Departs: 11:59 AM

 

Alexandria (Cairo), Egypt

Arrives: 06:00 AM
Departs: 11:59 PM

Haggle for handcrafted jewelry in Khan el-Khalili, Cairo’s giant souk. Hear the call to prayer.  Venture out to Giza, where the iconic pyramids and sphynx testify to the glory that was ancient Egypt. 

At Sea

Arrives: 12:00 PM
Departs: 11:59 AM

Rhodes, Greece

Arrives: 08:00 AM
Departs: 06:00 PM

Rhodes, the largest of the Dodecanese (the name translates as "twelve islands"), draws more visitors than most other Greek islands. Its capital, Rhodes Town, offers an enduring blend of history and architecture, and the island's interior is filled with lushly forested hills. To the south, Lindos, one of the most stunning villages in all of Greece, is watched over by a picture-perfect ancient ruin on the hill above.

The island owes its rich history to a good climate and a strategically valuable position between Asia and Europe. Adding to this is a fine natural port where its former main attraction, an immense statue of the sun god Helios—the Colossus of Rhodes—once stood. One of the Seven Wonders of the World, the statue made Rhodes a must-visit destination for ancient world travelers until it collapsed in an earthquake in 226 B.C.E. Even the statue’s ruins were grand enough to bring curious travelers to Rhodes for another 800 years until the metal pieces were melted and sold off by an occupying army.

Though many civilizations have left their mark on Rhodes, its independent spirit has endured and the island has managed to retain its natural beauty, from the mountain heights down to the gorgeous beaches and coves. 

Mykonos, Greece

Arrives: 08:00 AM
Departs: 05:00 PM

A Mykonos cruise brings passengers to one of the most-visited islands of the Greece’s Cyclades. Once a playground for wealthy starlets, an aura of glamour lingers on Mykonos. Today, Mykonos caters to all types of travelers and there’s lots to see, do, and taste that’s accessible to us mere mortals. Mykonos cruise passengers are tendered straight into Old Town or water taxi in from the nearby Mykonos cruise port. Stunning views welcome you to the town with cliffside whitewashed houses and bright trim (blue for sailors, green for farmers, red for other) and trellises of bougainvillea. 

Wander the maze of impossibly narrow streets, passing some of Mykonos’ signature windmills and churches. When it’s time for lunch, pick a taverna. Try mostra, a bruschetta-like dish and flavorful example of Mediterranean simplicity. Take time to explore Little Venice in Mykonos, a charming quarter where the restaurants and houses seem to float on the sea. If you prefer to spend a day in ancient Greece, shuttle to Delos, the mythical birthplace of Apollo. Delos is uninhabited by humans now, but full of vestiges of Greece in the 3rd millennium BC. You can see many remarkable ruins, including the area of the Sacred Lake. Wear comfortable shoes and bring sunscreen, as there’s little shade on Delos. Whatever you do on your Mykonos cruise, a taste of the island never feels like enough. It’s that beautiful. 

Piraeus (Athens), Greece

Arrives: 07:00 AM

No modern metropolis is more steeped in myth than Athens, Greece. From the gritty port of Piraeus—gateway to Greece’s fabled isles—to the Parthenon—eternal symbol of Western civilization—Athens has attracted adventurers and classicists for centuries. This heritage is still very much alive for modern visitors sightseeing in Athens: ancient stadiums and temples dwell alongside apartment blocks, modern performances are staged in the marble amphitheaters where Greek drama was born and millennia-old monuments are scattered in the archaeological park that circles the Acropolis.

One of the world’s oldest maritime powers, Athens is blessed with a balmy climate and stunning coastline. The seaside suburbs of Athens are scalloped with sandy beaches, fancy yacht clubs and glamorous beach bars. While the Athenian lifestyle is known for late-night dinners and dancing until dawn, the city shines brightly by day in the bustling markets, lively cafés and fascinating museums that illuminate Greece's past and present. Contemplate the magnitude of all that culture and ancient tourist attractions while marveling at the sun setting into the Aegean or rising over the Acropolis.

Cabin Types

from Auckland

Oosterdam Inside Stateroom

Inside Stateroom

2 lower beds convertible to 1 queen-size bed, shower.

Auckland

Fly, Stay & Cruise Package

from $10,679 per person based on share twin

  • HOT EXCLUSIVE
  • Included savings of $1000 per couple
  • USD$75 Onboard Credit per stateroom
  • Travel 11 Jun - 06 Jul 26
Oosterdam Veranda Stateroom

Veranda Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub & shower, sitting area, private verandah, floor-to-ceiling windows.

Auckland

Fly, Stay & Cruise Package

from $13,799 per person based on share twin

  • HOT EXCLUSIVE
  • Included savings of $600 per couple
  • USD$75 Onboard Credit per stateroom
  • Travel 11 Jun - 06 Jul 26

Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

Onboard Gratuities are not included, please allow: USD$17 per person per night for non-suite staterooms, USD$19 per person per night for suite staterooms.

^ A mandatory Cruise Fee applies per person for each disembarkation at a Greek port and will be charged to the onboard cruise account: Chania EUR5pp Thira EUR20pp Piraeus EUR5pp Rhodes EUR5pp Mykonos EUR20pp Piraeus EUR5pp

*Barcelona Hotel city tax is additional EUR30 total per couple payable locally upon check-in.

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 30 Jul 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.

HOT CODE: CMPHAL1108

 

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner