Vancouver, Canada
Stay & Cruise Package
from $6729 per person share twin
- HOT EXCLUSIVE
- BONUS USD$75 Onboard Credit per stateroom
- Includes savings of $700 per couple
- Travel 22 Apr - 12 May 27
USA & Canada
24 Apr 27
Departs: 04:00 PM
The perfect combination of urban meets nature, Vancouver is a hub for lovers of the great outdoors. Enjoy picturesque views of the mountains while exploring the city’s local hot spots like Stanley Park, Granville Island, Gastown and more. Don’t forget to sample the best of the local culinary and cocktail scene for something truly unique. Here’s how to enjoy a stop at Hollywood of the North.
25 Apr 27
The Seymour Narrows is a stretch of water north of British Columbia’s Vancouver Island. Its breathtaking beauty hides its storied past. For much of modern times, an underwater mountain named Ripple Rock made navigation through the Seymour Narrows hazardous. George Vancouver described it as “one of the vilest stretches of water in the world.” In 1958, the Canadian government removed the top of the mountain in a controlled explosion — the most significant commercial, non-nuclear explosion in North America. The Seymour Narrows remains a challenging route, known for strong tidal currents.
25 Apr 27
Alaska's Inside Passage is a renowned cruising route through a protected network of waterways, featuring glacier-cut fjords, lush rainforests, and diverse wildlife. Stops along the route showcase Alaska's rich history, including Native Alaskan culture in Ketchikan and Skagway's Gold Rush era legacy. Here's how to experience the best of the Inside Passage.
25 Apr 27
Bella Bella (Waglisla) is a Heiltsuk First Nation community on Campbell Island in British Columbia, surrounded by the Great Bear Rainforest — a staggering 15.8-million-acre temperate rainforest along the province’s misty coastline. Rich in biodiversity, the area is home to whales, otters, eagles, and rare animals like the spirit bear, a black bear subspecies with a cream-colored coat, and sea wolves, coastal gray wolves who feed on salmon. The Heiltsuk have a long cultural history and connection with the environment.
26 Apr 27
Scenic cruising the steel-gray sea surrounding Princess Royal Island is a wild experience. Take in views of one of the most remote regions of the Great Bear Rainforest — a vast 15.8-million-acre temperate rainforest known for plunging waterfalls and mist-draped mountains. Keep your binoculars ready; wildlife is abundant. Humpback whales, otters, orcas and bald eagles are frequently spotted in the area. Highly elusive animals, such as coastal wolves and the honey-colored spirit bear also call this region home. Relax and enjoy a front-row seat to British Columbia’s untamed beauty.
26 Apr 27
The Grenville Channel is a narrow passageway; you will feel like you could reach out and brush your fingertips against the forested cliffs flanking its sides — it is less than a quarter mile across at its tightest point. Cruise ships seldom enter this part of the Inside Passage, known for its old-growth forests, mist-draped valleys, and majestic wildlife. Otters, humpbacks, orcas, and seals feed and frolic in the serene waters, and bears forage the coast. During the gold rush days, steamboats plied this remote route to Alaska. There is no rush today — relax and enjoy an awe-inspiring journey through one of Canada’s most pristine landscapes.
26 Apr 27
Enjoy an unforgettable journey amid misty valleys, ancient spruce trees, and silvery beaches that stretch on for miles. The Great Bear Rainforest is a 15.8-million-acre temperate rainforest in British Columbia. The rainforest takes its name from the elusive spirit bear, a rare black bear with a recessive gene that gives it a striking white coat. The spirit bear symbolizes harmony and peace in the folklore of the First Nations communities who have lived here for thousands of years. You might encounter grizzlies foraging on the shore, acrobatic humpback whales, even coastal wolves, known to swim from island to island. You will never forget your experience scenic cruising through one of the world’s last true wildernesses.
27 Apr 27
Arrives: 07:00 Am
Departs: 03:00 PM
A storied past mixed with jaw-dropping scenery sets Sitka, Alaska apart from other ports. Located on Baranof Island surrounded by the Sitka Sound’s icy blue water, it not only boasts lush scenery and captivating wildlife, Sitka offers a unique glimpse into Alaska history. Russia controlled Alaska from the mid-1700s until the United States purchased it in 1867, and Sitka was settled as the capital of Russian America with the name New Archangel.
Sail to Sitka on an Alaska Cruise today and you’ll see vestiges of Russia’s influence. Stroll past the onion dome of St. Michael’s Cathedral and the Russian Bishop’s House, both National Historic Landmarks. On a Sitka, Alaska shore excursion, stop by the visitor center of the Sitka National Historical park to peruse fascinating collections of Russian and Native Alaskan artifacts, and then join a ranger-led tour of the battlefield where Russia fought the native Tlingit people.
Surrounded by the Tongass National rain forest, nature abounds in Sitka, Alaska. A walk up Castle Hill offers the ideal vantage point to take in Mount Edgecumbe, a dormant volcano. Visits to the Fortress of the Bear and Alaska Raptor Center are in order for any animal-lover. Both provide the opportunity to see Alaska wildlife, such as bears or raptors up-close, but safely.
28 Apr 27
Arrives: 12:00 PM
Departs: 11:59 AM
29-30 Apr 27
Arrives: 08:00 AM
Departs: 04:00 PM
Embark on a cruise to Anchorage, Alaska, a haven for nature lovers. With its national parks, scenic trails, and abundant wildlife—from city moose to majestic whales—Anchorage is a must-visit. Experience the Northern Lights, savor local cuisine, and immerse yourself in the vibrant culture. Your Anchorage, Alaska cruise port adventure awaits.
01 May 27
Arrives: 08:00 AM
Departs: 05:00 PM
Take an Alaska cruise and explore Homer – a small city in the Kenai Peninsula. This plucky little town sells End of the Road certificates to visitors who've motored here to the furthest reach of the Kenai Peninsula. It's something worth celebrating: a drive down the world's longest street that protrudes into the ocean! But walkers, bikers and in-line skaters can also experience the thrill, thanks to a 6.5-kilometer-long (four-mile-long) paved multiuse trail.
The rich fishing grounds here attracted Native Alaskans centuries before Captain James Cook claimed the Kenai Peninsula for Britain in 1778. After some Russian tyranny—fur traders forced Native Alaskans to hunt sea-otter pelts for them—Homer got a proper start as an English-settled coal-mining town in the 1890s.
Today the area's known as the Halibut Fishing Capital of the World, and it captivates audiences around the globe as the home of the Discovery Channel's Kilcher family, made famous by Alaska: The Last Frontier. Homer's port also anchors the F/V Time Bandit, which swashbuckled into TV viewers' hearts via Deadliest Catch. Book an Alaska shore excursion and explore Homer's top attractions including the Pratt Museum andthe Alaska Islands and Ocean Visitor Center. Take an outdoor adventure and hikeat Grewingk Glacier Lake.
02 May 27
Arrives: 08:00 AM
Departs: 05:00 PM
Kodiak is all about bears. And what bears! This unique subspecies named for the Kodiak Archipelago where they are found evolved in isolation for around 12,000 years and can reach heights of 3 meters, or 10 feet, when standing on their hind legs. One of the world’s largest carnivores, the bears have a diet that goes far beyond meat (they can sleep for up to eight months, then wake up ravenous to feast predominantly on grass, plants, berries and fish). About 3,500 live on this tiny island, meaning you have a great chance of seeing one, if not many, from May through October!
Shrubs and bushes cover the rolling hills here, giving Kodiak its Emerald Isle nickname. It was once a prime native hunting ground for the Alutiit, but their population plummeted after Russian traders and fur trappers settled the area in the late 1700s. Bought by the United States in 1867, Kodiak grew into a commercial fishing center. Today both the island and the hardworking town that shares its name attract anglers, hunters, adventure travelers and nature photographers. Top highlights include the Baranov Museum, the Holy Resurrection Russian Orthodox Church and the Kodiak National Wildlife Refuge.
03 May 27
Arrives: 12:00 PM
Departs: 09:00 PM
A paradise for fishing enthusiasts, Valdez offers every kind of salmon, huge halibut and ample opportunity to reel them in. Rivers and streams spill into the Sound here and are ideal for kayaking.
04 May 27
Arrives: 12:00 PM
Departs: 11:59 AM
05 May 27
Arrives: 01:00 PM
Departs: 04:00 PM
An Alaska cruise toward Hubbard Glacier feels like you’re approaching another planet in a tiny space craft. It is that big and that otherworldly. Among all the vanishing Alaska glaciers, Hubbard has a rapidly advancing ice margin— up to seven feet in one day—earning it the nickname, “the Galloping Glacier.”
Hubbard Glacier cruises are so popular because of the glacier’s three-story icebergs that cannon into crystal waters, a process called calving. It’s also colorful. On clear days, Hubbard turns a stunning deep blue and on cloudy ones, its many ripples and icebergs shimmer in soft light.
This glacier dwarfs the other glaciers in Alaska. It is the longest tidewater glacier in North America and starts 122 kilometers (76 miles) back, pouring down off the shoulder of Mt. Walsh. It has an impressive terminal face that is 11 kilometers (7 miles) long and 106 meters (350 feet) above the water line, making its regular audience of Alaska cruise ships look like toy boats.
It’s a giant, but it’s not sleeping. Hubbard Glacier is one of the few Alaska glaciers that’s advancing and not succumbing to climate change. It sounds uplifting, but many fear that the expanding glacier will block the entrance to the fjord.
06 May 27
Arrives: 07:00 AM
Departs: 05:00 PM
On your cruise to Glacier Bay, close your eyes and take in the sounds—the creaks and groans of “living” ice, the shrill cries of gulls and soaring eagles, the splash of a breaching humpback whale. Frosted peaks towering over mossy forests, wide tidewater glaciers (there are seven in the park), and marine wildlife are givens on Glacier Bay cruises, but every experience in this changing biosphere is unique.
Glacier Bay National Park & Preserve is best explored on an Alaska cruise or an Alaska Land+Sea Journey cruise tour. Our ships are perfectly sized for the optimal experience. Prepare for inclement weather, even in summer and dress for rain. Pack a hat, gloves, wool or fleece layers, a warm coat and waterproof gear to comfortably admire the landscape from the open deck of your ship. There are glaciers, fjords, inlets, rivers, streams and wildlife galore on Glacier Bay cruises, so bring those binoculars.
More About Glacier Bay Cruises
With the serene majesty of snow-flecked and forested mountains defining its shores, Glacier Bay National Park offers some of the most dramatic scenery in the world. Keep your binoculars and camera on hand as you cruise Glacier Bay to the mile-wide Margerie Glacier, where you may have a chance to witness ice calving. Wildlife abounds in Glacier Bay, so stay ready—you never know when you will see the fluke of a humpback rise out of the water or spot a lone brown bear wandering a wind-swept beach.
Glacier Bay with the Experts
On our Glacier Bay cruises and Alaska Land+Sea Journey cruise tours, local experts come aboard for an experience that is both filled with natural wonder and enriching. As a proud Authorized Concessioner for Glacier Bay National Park, we partner with rangers and local Huna Tlingit guides who provide expert insight into this diverse ecosystem and millennia-old culture. You will not only leave Glacier Bay with a shorter bucket list, but you will also have a deeper understanding and appreciation of this 3.3-million-acre UNESCO World Heritage Site.
Your Glacier Bay Cruise Begins
As you cruise up the picturesque coast of Alaska’s panhandle toward Glacier Bay, immerse in all things Alaska by participating in Explorations Central™ (EXC®) activities, Glacier Bay’s natural history EXC Talks that aim to give an insider’s perspective on the destination.
Attend the Glacier Bay Primer Talk before your cruise to Glacier Bay. Get important details about the National Park Service Rangers’ commentary and the presentation from the Huna Tlingit cultural guide, covering the area’s ecology, how advancing glacial ice forced the Huna Tlingit people from their home, and why it’s critical that wild lands remain wild.
Glacier Bay Cruise For the Kids
There’s plenty for little nature fans on cruises to Glacier Bay. Clun HALoffers engaging age-appropriate activities for kids on your Glacier Bay cruise—and an exclusive Junior Ranger program for kids ages 3-16, available only in Glacier Bay.
The Taste and Tone of Alaska Onboard Your Glacier Bay Cruise
Dine on savory local salmon and other regionally produced foods, wines, and spirits from Alaska and the Pacific Northwest before catching evening entertainment. Enjoy jaw-dropping footage and rousing scores of BBC Earth's "Alaska in Concert", and the Alaska Stage Show; a captivating, animated stage experience bringing to life the cultural history of Glacier Bay and Tlingit traditions.
07 May 27
Arrives: 08:00 AM
Departs: 05:00 PM
Cruise to Juneau, Alaska and visit the most remote, most beautiful and strangest state capital in the United States. Surrounded by water, forest and mountain sights, visitors seeking things to do in Juneau indoors and outdoors can hike a glacier, eat fresh-caught fish on a seaside patio and tour a grand capitol building all in one day.
Juneau is known for its outdoor recreation, fresh seafood and fine dining. The city itself is pleasant, but the real highlight of a visit to Juneau is tracking down some wildlife. You can hike up Mount Roberts to chance upon wild deer and bald eagles. Most sightseeing and whale-watching tours head north to Auke Bay—bring a good pair of binoculars to get the best view of these majestic and surprisingly graceful creatures. If you prefer land mammals, catch a floatplane to a nearby wildlife reserve such as Chichagof or Admiralty Island to spy some bears lolling around on Alaska cruise excursion.
The sleepy, misty city of around 32,000—mostly fishermen and small-business owners—has a frontier town vibe but welcomes more than a million visitors each summer to its natural attractions, cementing Juneau as Alaska’s number one tourist destination. Experience this breathtaking city on an Alaska cruise.
08 May 27
Arrives: 08:00 AM
Departs: 05:00 PM
Just outside of Wrangell, explore Tlingit culture, through authentic stories, intricately carved totem poles and dance, at the Chief Shakes Tribal House—built mainly by hand and largely by women.
09 May 27
Arrives: 08:00 AM
Departs: 05:00 PM
Take an adventure and cruise to Ketchikan, Alaska. Alaska's "First City" of Ketchikan is so named because it’s the first major landfall for most cruisers as they enter the picturesque fjords of the Inside Passage, where the town clings to the banks of the Tongass Narrows, flanked by green forests nurtured by abundant rain.
Ketchikan has long been an important hub of the salmon-fishing and -packing industries. Visitors can try their luck on a sportfishing or simply savor the fresh seafood at one of the local restaurants on a cruise to Ketchikan excursions. Ketchikanis also one of the best spots along the Inside Passage to explore the rich cultural sights of Native Alaskan nations like the Tlingit, Haida and Tsimshian. You can see intricately carved totem poles at the Totem Heritage Center and Totem Bight State Park, while the attractions of Saxman Village just outside of Ketchikan offers the chance to see Tlingit culture in action, with working carvers and a dance show in the clan house. On an Alaska cruise to Ketchikan don't forget to leave time to explore the sights in the town itself, including historic Creek Street, a boardwalk built over the Ketchikan Creek, where you can shop for souvenirs, smoked salmon and local art, while exploring gold rush–era tourist attractions like Dolly’s House Museum.
10 May 27
Arrives: 07:00 AM
Departs: 06:00 PM
Prince Rupert is a charming port on the secluded Kaien Island in British Columbia. Passengers on cruises to Prince Rupert will find a close-knit community nestled among jaw-dropping scenery. Vast forest, wide rivers and abundant wildlife make this port an unexpected favorite. Far from other more bustling B.C. cities, it is a gateway to pristine hiking and paddling spots. Butze Rapids Park and Trail is an easy to moderate trail that winds through temperate rain forest with excellent water views. Outdoor and nature activities are just the beginning. The area is known for a large population of bears and other wildlife.
Those interested in culture should visit the Museum of Northern British Columbia on their Prince Rupert cruise stop. The museum has a large collection of Tsimshian art and artifacts, amongst other highlights. For a smaller city, Prince Rupert has big personality with a plethora of shops, seafood restaurants and a fish market. All easy to explore from the Prince Rupert cruise port.
11 May 27
Alaska's Inside Passage is a renowned cruising route through a protected network of waterways, featuring glacier-cut fjords, lush rainforests, and diverse wildlife. Stops along the route showcase Alaska's rich history, including Native Alaskan culture in Ketchikan and Skagway's Gold Rush era legacy. Here's how to experience the best of the Inside Passage.
12 May 27
Arrives: 07:00 AM
The perfect combination of urban meets nature, Vancouver is a hub for lovers of the great outdoors. Enjoy picturesque views of the mountains while exploring the city’s local hot spots like Stanley Park, Granville Island, Gastown and more. Don’t forget to sample the best of the local culinary and cocktail scene for something truly unique. Here’s how to enjoy a stop at Hollywood of the North.
from Auckland
Two lower beds convertible to one queen-size bed—our signature Mariner's Dream bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms.
Vancouver, Canada
from $6729 per person share twin
These expansive staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view
Vancouver, Canada
from $7849 per person share twin
With a verandah, floor-to-ceiling windows and comfortable sitting area, these comfortable suites are filled with light. They include two lower beds convertible to one queen-size bed—our signature Mariner's Dream bed with plush Euro-Top mattresses, plus a mini-bar.
Vancouver, Canada
from $11,599 per person share twin
Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Onboard Gratuities are not included, please allow USD$18 per person per day for non-suite staterooms, USD$20 per person per day for suite staterooms. *Rates are subject to change. An 20% Service Charge is automatically applied to certain onboard purchases, including beverages, specialty dining cover charges, a la carte menu items, bar retail items, and Spa & Salon services. Applicable local taxes are added where required.
Save amounts reflect a discount from the Holland America Saver fare at time of publication.
Cruise prices are converted from Australian Dollars and are subject to currency fluctuations at the time of booking.
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 12 May 26 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special nonrefundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, we aim to give an indication of these where possible, but unfortunately you cannot prepay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA, Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non-NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
HOT CODE: CRUHALPKG
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How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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