Auckland
Fly, Stay & Cruise Package
from $8049 per person share twin
- HOT EXCLUSIVE
- BONUS USD$375 Onboard Credit per stateroom
- Includes savings of $3800 per couple
- Travel 14 Oct - 31 Oct 26
/
Hammerfest, Norway
Tromso, Norway
Alesund Norway
Rotterdam, The Netherlands
Northern Europe
Arctic Circle & Norway Discovery
Spend two nights discovering the dynamic city of Rotterdam before joining Holland America for an Arctic adventure. Explore Norway’s fjords and coastal gems, cross the Arctic Circle to Alta for a chance to witness the Northern Lights, and visit the Lofoten Islands, Andalsnes, Bergen and Lerwick before returning to Rotterdam amid unforgettable northern landscapes.
Enjoy an elegant mid-sized ship, a comfortable stateroom with refined amenities and Holland America's signature Mariner's Dream™ bed, 24-hour in-room dining, world-class entertainment and cuisine, including a new first-of-its-kind Global Fresh Fish Program.
On the Nieuw Statendam enjoy B.B.King's Blues Club for Memphis R&B, dance to your favourite songs at the Rolling Stone Lounge or sing along and test your music trivia with Billboard Onboard. For leisurely days at sea try your hand at the Pickleball courts that have amazing top-deck views or rejuvenate at Greenhouse Spa & Salon®.
Departs
- 14 Oct 26 flying from Auckland
- 17 Oct 26 | Sailing round-trip from Rotterdam
Deal Inclusions
- Return economy class flights from Auckland
- 2 night Rotterdam hotel stay including transfers
- 14 Night Cruise onboard Nieuw Statendam® round-trip from Rotterdam
- Transfer Rotterdam Port to Amsterdam Airport
Holland America Line Onboard Inclusions
- All main meals onboard including complimentary In-Room Dining
- A variety of performances, live music, and activities
- Port fees & Government taxes
Cruise Itinerary
17 Oct 26
Departs: 03:00 PM
The Netherlands’ second-largest city and Europe’s busiest port is home to some of the 20th and 21st centuries' most important architectural feats, which is particularly impressive when you consider that nearly all of Rotterdam was razed to the ground during World War II. Sometimes referred to as “Manhattan-on-the-Maas,” the city lives up to its reputation as a forward-looking metropolis with fascinating design and some of the Netherlands' finest museums and most trendy shops.
Marvel at buildings by starchitects Rem Koolhaas and Norman Foster or get lost in the maze of gabled homes in historic Delfshaven, the point from which the Pilgrims set sail for the New World aboard the Speedwell in 1620. In the postwar years, Rotterdam has also become one of the most diverse cities on the continent as waves of migrants from elsewhere in Europe, North Africa and Turkey have come to work in the shipping industry, concentrated here thanks to the city’s location on the deltas of the Rhine and Maas rivers. With its sweeping harbor and massive Europoort, the city has quickly grown to become the largest port in all of Europe.
18 Oct 26 - At Sea
Arrives: 12:00 PM
Departs: 11:59 AM
19 OCt 26
Arrives: 10:00 AM
Departs: 09:00 PM
Arrives: 10:00 AM
Departs: 09:00 PM
Ålesund, a quaint fishing town of approximately 45,000 in western Norway, has been called Norway’s most beautiful city. A fire in 1904 destroyed much of it, resulting in the town being rebuilt in the Art Nouveau style—also known as Jugendstil—that was popular around the turn of the 20th century. A year after the fire, Norway gained its independence from Sweden, which led to a campaign to build a "Norwegian town" to mark the creation of the new nation. The colorful buildings feature castlelike turrets and spires with intricate facades of ornamental flowers, gargoyles and Viking-inspired decorations.
Bordering the Norwegian Sea, this area is also famous for its mountain ranges and fjords. For those looking for a more active visit, Ålesund offers great hiking, mountain biking and kayaking. One of the highlights is climbing the 418 steps that lead up Mount Aksla for a spectacular view of the city and the Sunnmøre Alps. Nearby is the Geirangerfjord, a UNESCO World Heritage Site known for its beautiful waterfalls. This is also home to Atlanterhavsparken, or the Atlantic Sea Park, one of the largest aquariums in Europe.
20 Oct 26
Arrive: 10:00 AM
Departs: 06:00 PM
Although a popular cruise destination, Norway’s Viking capital is often overlooked by other travelers in favor of Oslo and the fjords. Yet Norway’s third-biggest city has plenty to offer those who make the time to explore.
The compact city center, enclosed by the Nidelva River, is easy to get around on foot. Within a couple of hours you can explore the main downtown sights and still have time for a bite to eat. The medieval Gothic grandeur of the Nidaros Cathedral is a must-see, as is the historic riverside Bakklandet neighborhood just a few steps away.
Despite so much history, the city has a youthful feel to it, thanks to the dominance of NTNU, Norway’s leading technology university. The presence of thousands of students means Trondheim scores well on café culture and shopping.
Music lovers will feel right at home here. The Rockheim and Ringve museums chronicle the importance of music to the city’s past, while vinyl stores and basement bars showcase the present.
20 Oct 26
When you sail the Trondheimsfjord, you sail along the route of the Vikings as they returned to their capital, Trondheim.
While not one of Norway's most famous fjords, the Trondheimsfjord nevertheless played an important role in the country's history. Because it's ice-free year round, the Trondheimsfjord is home to a vast array of marine life and deepwater corals, and some of Norway’s most salmon-rich rivers empty into the fjord. East of the city of Trondheim the coastline becomes more rugged, yet quiet beaches are common, most notably at Korsvika on the Lade Peninsula.
Air traffic is a common sight around the fjord, with both the Ørland Airport and Trondheim's main Værnes Airport close to the water. (One runway at Værnes, in fact, extends out into the fjord, causing quite the unnerving experience for passengers landing there the first time.)
Near the end of the fjord, the island of Ytterøya is known for its produce, pretty summer cottages and for Stone Age burial mounds.
21 Oct 26
The Arctic Circle is the most northerly circle of latitude and girdles the top of the earth, encompassing the Arctic Ocean, the North Pole and the northernmost regions of Alaska, Canada, Russia and the Nordic countries (including Norway, Finland and Greenland). The landscape is stark but also magical, with towering jagged glaciers, snowy tundras and seas filled with floating sheets of ice. Known as the Land of the Midnight Sun, the region boasts 24 hours of daylight during its short summer season. It is then that the ice retreats and the Arctic’s fauna and flora put on a splendid show, with bright blooms popping up among the glaciers and wildlife coming out of hibernation to rear their young.The opposite occurs during the winter solstice, when the sun appears only briefly, and the phenomenon known as the aurora borealis lights up the sky with magnificent flashes of green, red, purple and yellow. Despite the harsh climate and forbidding landscape—in winter, temperatures at the North Pole average minus 40 degrees Celsius (minus 40 degrees Fahrenheit)—the Arctic is home to a wide variety of species, including polar bears, polar foxes, seals, walruses, whales and seabirds.
22 Oct 26
Arrives: 12:00 PM
Departs: 11:59 PM
In keeping with much of northern Norway, the natural setting of Hammerfest is simply stunning with everything from alpine terrain to delicate shorelines. From May 17 to July 28, the midnight sun lights up the fjords, islands and skerries no matter what time of day.
Settled because of its natural harbor, Hammerfest has a long history of maritime activity. For decades the town has functioned as a home base for the Barents Sea fishing fleet, driving the local trade and commerce. Modern Hammerfest relies just as much on the Snøhvit Liquefied Natural Gas (LNG) Plant, one of the most energy-efficient LNG facilities in the world. Watch out for it on Melkøya Island as your ship approaches Hammerfest. During the Second World War, Nazi Germany used the Hammerfest region as a base for its North Sea submarine fleet. The old town was subsequently destroyed leaving just the small Hauen Chapel, which still stands next to the new Hammerfest Church.
Despite this dark chapter, modern-day Hammerfest is a busy and bright community. During July and August, the main city square becomes Sommertorget (Summer Square), a hive of activity and a meeting place for locals and visitors alike.
23 Oct 26
Arrives: 10:00 AM
Departs: 11:00 PM
Tromso, the "Gateway to the Arctic," is a vibrant city known for its natural beauty and cultural heritage. Nestled between fjords and mountains, it offers outdoor adventures, cultural experiences, the Northern Lights, the Arctic Cathedral, and panoramic views from the Fjellheisen cable car. With its arts scene, historic houses, and harbor, Tromso is a must-visit for travelers seeking Arctic magic.
24-25 Oct 26
Arrives: 08:00 AM
Departs: 02:00 PM
Alta, Norway, is as enchanting as it gets. Nestled on the head of the Alta Fjord, between the mountains and the coast, Alta features lush green valleys, mild temperatures, and a friendly vibe. It is the gateway to the Nordic interior and nicknamed the “City of Northern Lights.” Many flock to Alta during the fall and winter months to hunt the aurora, as it has a lot of clear nights and a location above the Arctic Circle.
Alta is the place where scientists first conducted northern lights research and it’s nicknamed, “City of Northern Lights.” Don’t worry if you’re cruising to Alta outside peak viewing periods. Summer brings a different phenomenon—the Midnight sun and a flurry of outdoor activities. Hike, bike or fish for salmon amid the serene surroundings of Alta River Canyon, Northern Europe’s largest canyon.
Ships dock in Alta, Norway about 2.5 miles (4 km) outside the town center. There will be courtesy shuttles and taxis available to take you into town. Shop for mementos at Amfi Alta, a spacious shopping mall. Stop into the Northern Lights Cathedral, a church with a unique spiral steeple and concrete walls.
Leave a few hours in your itinerary to visit the town’s pride, the Alta Museum and World Heritage Rock Art Centre, an 8-minute drive from downtown Alta. The only prehistoric monument in Norway, it is a UNESCO World Heritage Site. Gain insight into life up to 7,000 years ago as you gaze at fascinating paintings and carvings of hunters, gatherers, and animals. The museum features rotating cultural and art exhibitions, and a café with a gorgeous view of the fjord.
26 Oct 26
The Arctic Circle is the most northerly circle of latitude and girdles the top of the earth, encompassing the Arctic Ocean, the North Pole and the northernmost regions of Alaska, Canada, Russia and the Nordic countries (including Norway, Finland and Greenland). The landscape is stark but also magical, with towering, jagged glaciers, snowy tundras and seas filled with floating sheets of ice. Known as the Land of the Midnight Sun, the region boasts 24 hours of daylight during its short summer season. It is then that the ice retreats and the Arctic’s fauna and flora put on a splendid show, with bright blooms popping up among the glaciers and wildlife coming out of hibernation to rear their young.The opposite occurs during the winter solstice, when the sun appears only briefly, and the phenomenon known as the aurora borealis lights up the sky with magnificent flashes of green, red, purple and yellow. Despite the harsh climate and forbidding landscape—in winter, temperatures at the North Pole average minus 40 degrees Celsius (minus 40 degrees Fahrenheit)—the Arctic is home to a wide variety of species, including polar bears, polar foxes, seals, walruses, whales and seabirds.
27 Oct 26
Arrives: 08:00 AM
Departs: 05:00 PM
Åndalsnes lies at the mouth of the Rauma River by the Romsdalsfjord, surrounded by stunning mountain scenery and cascading waterfalls. In Gudbrand Gorge, delight in whirlpools, which flank this plunging stream as it races through a 65-feet-deep gorge between Valldal and the legendary Troll’s Path. The Stigfoss Waterfall plummets 591 feet into the Ister Valley, surrounded by three magnificent peaks. This spectacular scenic region also includes Trollveggan, a renowned climbing destination with a sheer rock face that rises 5,905 feet.
28 Oct 26
Arrives: 08:00 AM
Departs: 05:00 PM
Bergen, Norway’s second-largest city, is a top port of call for cruises up the fjords. Known for its historic wooden buildings and bustling waterfront, Bergen offers a charming mix of cobblestone streets, medieval architecture, and vibrant markets. Immerse yourself in Bergen’s rich maritime history and bountiful forests while visiting during your next cruise to Norway with Holland America.
29 Oct 26
Arrives: 08:00 AM
Departs: 05:00 PM
Although part of the United Kingdom, Shetland’s roots are as much Norse as Scottish. This is reflected in the archipelago's many archaeological sites, cultural events and a unique dialect that borrows heavily from Old Norse.
Although economically driven by energy, in particular the North Sea oil industry and a growing number of wind farms, Shetland’s heritage of fishing and textile production lives on. Tradition also drives the islands’ main festivals, including the world-famous Viking-themed Up Helly Aa festival of fire held every January, and smaller folk festivals held throughout the year.
Located midway between Scotland, Norway and the Faroe Islands, the archipelago is home to diverse animal life including the iconic Shetland ponies, easily recognizable by their distinctive short legs and heavy fur coats. Get a closer look at the ponies and the unique black Shetland sheep on the scenic drive to the remarkable Bronze Age archaeological site at Jarlshof. If you choose to linger in Lerwick, head to Commercial Street for the best independent shops and places to eat.
A surprising number of musicians, writers and filmmakers make Shetland their home. The new Mareel center for visual and performing arts is testament to the growing importance of the arts community to the Shetland way of life.
30 Oct 26 - At Sea
Arrives: 12:00 PM
Departs: 11:59 AM
31 Oct 26
Arrives: 07:00 AM
The Netherlands’ second-largest city and Europe’s busiest port is home to some of the 20th and 21st centuries' most important architectural feats, which is particularly impressive when you consider that nearly all of Rotterdam was razed to the ground during World War II. Sometimes referred to as “Manhattan-on-the-Maas,” the city lives up to its reputation as a forward-looking metropolis with fascinating design and some of the Netherlands' finest museums and most trendy shops.
Marvel at buildings by starchitects Rem Koolhaas and Norman Foster or get lost in the maze of gabled homes in historic Delfshaven, the point from which the Pilgrims set sail for the New World aboard the Speedwell in 1620. In the postwar years, Rotterdam has also become one of the most diverse cities on the continent as waves of migrants from elsewhere in Europe, North Africa and Turkey have come to work in the shipping industry, concentrated here thanks to the city’s location on the deltas of the Rhine and Maas rivers. With its sweeping harbor and massive Europoort, the city has quickly grown to become the largest port in all of Europe.
Cabin Types
from Auckland
Inside Stateroom
Two lower beds convertible to one queen-size bed—our signature Mariner's Dream bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms.
Verandah Stateroom
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—our signature Mariner's Dream bed with plush Euro-Top mattresses, and bathtub with premium massage showerheads.
Auckland
Fly, Stay & Cruise Package
from $10,299 per person share twin
- HOT EXCLUSIVE
- USD$375 Onboard Credit per stateroom
- Includes savings of $7800 per couple
- Travel 14 Oct - 31 Oct 26
Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Terms & Conditions
Onboard Gratuities are not included, please allow: USD$17 per person per day for non-suite staterooms, USD$19 per person per day for suite staterooms.
Save amounts reflect a discount from the Holland America Saver fare at time of publication.
Cruise prices are converted from Australian Dollars and are subject to currency fluctuations at the time of booking.
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 28 Jan 26 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special nonrefundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, we aim to give an indication of these where possible, but unfortunately you cannot prepay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA, Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non-NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
HOT CODE: CMPHAL020226
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
