Dreaming of a white Christmas ... in Santa's Lapland

Tori 

Travel has always been a passion of mine, but what I enjoy most is helping others experience the excitement that comes with planning their next adventure. Whether it's a once-in-a-lifetime holiday, a family getaway, a cruise, or a quick escape, I love taking the stress out of the planning process so my clients can simply look forward to their trip.

As a Travel Consultant with House of Travel, I've been fortunate to experience a wide variety of travel styles first-hand. From ocean cruising and independent travel to small group journeys and fully escorted tours, I understand that no two travellers are the same. I've explored destinations throughout Australia, Europe, Asia, the South Pacific and the USA, giving me genuine first-hand knowledge that I can share with my clients.

Australia remains one of my favourite destinations, with its incredible mix of vibrant cities, stunning coastlines and unforgettable regional experiences. Cruising is another personal passion, and I enjoy helping clients find the perfect ship and itinerary, whether it's their very first cruise or they're seasoned travellers looking for their next adventure.

I believe the best holidays are built around the people taking them. That's why I take the time to understand what my clients enjoy, what inspires them, and what they want from their travels. My goal is simple—to create seamless, memorable holidays while providing honest advice, personalised service, and support every step of the way.

Jay

After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther