Canal boating along the Canal du Midi

After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley

Bula, Bonjour, Talofa, Konnichiwa – and welcome!

From the moment I could dream, I dreamed of travel. At just 17, I set out on that path by diving into my first travel course, and I’ve never looked back. For the first decade, I poured my heart into everything South Pacific – those sparkling waters, warm smiles, and sun-soaked cultures became my world.

Now, my map has expanded far beyond the Pacific, and I’m proud to say I sell the entire world. And what a breathtakingly vast world it is! Over the past 30 years, I’ve been incredibly fortunate to explore some of its most magical corners – Samoa, Bali, Vietnam, Hawaii, Italy, and Switzerland are just a few of the places that have left footprints on my soul.

But this journey isn't just about me. It’s about you – your dreams, your adventures, your once-in-a-lifetime moments. I’m here to ignite your excitement, guide your decisions, and help piece together your perfect travel jigsaw. Whether you’re hopping over to Australia, meandering through the Scottish Highlands in a small group, or gliding past alpine peaks on a Swiss rail tour – I’ll be right beside you, making it all seamless.

There’s nothing quite like nabbing that dream tour, then weaving in the best flights, stopovers, and secret gems to create an itinerary that’s more than a trip – it’s an experience. Over the years, I’ve learned something simple but powerful: every place is unique, kindness connects us all, and life’s most precious souvenirs are the memories we make.

So let’s start building yours.

Angela

Bridget has an amazing collection of knowledge from 21 years creating wonderful itineraries for all her clients. She takes the role of research very seriously from finding the finest cocktail to ensuring everyone has the best activity tips!

Her knowledge in cruising, as well as other adventure and family travel combined with her easy approachable manner takes the pain out of planning your trip of a lifetime. 

"Designing unique travel experiences is my passion. My attention to detail and always looking for exclusive options ensures that all client's experiences are seamless right from the initial enquiry". 

When Bridget is not pouring over brochures for inspiration, you can find her having a game of tennis, finding the next best HOT Chocolate, or spending time with her family. 

"Travel is the healthiest addiction" - Anonymous

Why I love travel: 

For me life is about experiences, not things! I love exploring new places, cultures, environments. I see travel for me as an addiction - I just can't stay away and helping people is so rewarding. 

My travel tips: 

• Travel as soon as you can, don't delay as life is too short. 
• If you want an adventure head to Antarctica or the Arctic before anywhere else. 
• Always carry a change of clothes, any valuables and medication in your carry-on luggage. The House of Travel online brochures are a great source of information when planning your journey then we can finetune your holiday for you. 

My top 5 destinations: 

• Africa- Serengeti plains!!! Perfect place to go to create family memories with our young adult kids! Adventure to encounter wildlife and camping in the Serengeti!
• Dubai- the mix of culture, sights, architecture, markets, desert and the malls - even though shopping is not my thing. 
  
• Denali National Park and Preserve in Alaska - I was incredibly fortunate to have a family holiday in Canada, Alaska, Las Vegas and California and I'll never forget rafting on the Nenana River, rounding a bend to see a moose and her two calves taking a drink …. we all forgot to keep paddling; it was an incredible sight!
• Rome - the history and the chaos of a bustling city it offers so much culture with a cool vibe. 
• Thailand - I lived near Chiang Mai as an exchange student many years ago and have been back to the country three times. It is great for families, couples, singles with so much to see and do. 

What's in my suitcase?

• Happiness - I'm always in my happy place as soon as I travel.
• Active wear - Our holidays always include adventure and plenty of travel. 
• A copy of my passport and insurance policy number and phone number, in case I lose my carryon bag and phone. 

Bridget

My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!

Pauline