Paella making in Barcelona

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther

Claire

Hi, I’m Carmel Layton. Travel has been a huge part of my life from my first trip overseas as a 6 year old to travelling independently in my twenties and I have travelled to over 72 countries around the world, it has always been a key ingredient in my life.

I am an experienced and passionate travel professional with over 15 years in the industry. From a short South Pacific getaway to a trip around the globe, I look forward to helping you realise your travel dreams.

Sharon has been with the House of Travel team for 15 years and is known throughout the New Zealand wide team as Shaz. Shaz's 10 years' experience in the groups and events division is invaluable.

Her knowledge of the best seats at the Australian Open, to her contacts for all things Motor Sport makes her an integral part of our team. 

A tennis player herself, Shaz has a passion for the sport and having attended many times has valuable information, she can help tick the Grand Slams off your bucket list. 

"I love helping all our clients with their dream holiday based around a special event, anywhere in the world I will endeavor to access the best possible tickets for your experience. My motto is to create memories, not things". 

Away from the events world, Shaz works in her beauty business.... that is when she isn't on the court. 

Favourite place to visit: Thailand
Next place on the list to visit: Africa