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Tokyo Japan

Asia

The Philippines & Japan Passage

Take in the spectacular skyline and ancient wonders of Hong Kong with a two-night hotel stay before embarking on an unforgettable Holland America journey. Discover the serene natural beauty of Puerto Princesa’s underground river, the idyllic white-sand beaches of Boracay, and Manila’s unique blend of colonial charm and urban energy. Continue to the ornate temples of Taipei, then on to tropical Okinawa—renowned for coral reefs and Ryukyuan heritage—before arriving in Yokohama. Conclude your adventure with a three-night hotel stay in Tokyo, giving you time to soak up the dazzling lights and world-class dining.

Enjoy an elegant mid-sized ship, a comfortable stateroom with refined amenities and Holland America's signature Mariner's Dream™ bed, 24-hour in-room dining, world-class entertainment and cuisine, including a new first-of-its-kind Global Fresh Fish Program.    

On the Westerdam enjoy World Stage, home to a variety of performances and lectures day and night, dance to your favourite songs at the Rolling Stone Lounge or sing along and test your music trivia with Billboard Onboard. For leisurely days at sea try your hand at the Pickleball courts that have amazing top-deck views or rejuvenate at Greenhouse Spa & Salon®.

Departs

  • 30 Jan 26 flying from Auckland
  • 1 Feb 26 | Cruise Hong Kong to Tokyo

HOT Fly, Stay & Cruise Deal includes

  • Return Economy Class flights from Auckland
  • Private Transfer Hong Kong Airport to Hotel
  • 2 Nights Hong Kong including breakfast
  • 14 Night Cruise onboard Westerdam® including all meals onboard and port taxes
  • 3 Nights Tokyo including breakfast
  • Private Transfer Tokyo Hotel to Haneda Airport


Cruise Itinerary

Hong Kong, China

Departs: 04:00 PM

Among the world's most glamorous and cosmopolitan cities, Hong Kong sits on the southern coast of China at the Pearl River estuary of the South China Sea. It comprises Hong Kong Island, where the Central Business District and most affluent areas and attractions are, and, on the mainland, Kowloon and the New Territories. Hong Kong is a regional and global hub for banking, shipping, fashion and food, boasting more than 60 Michelin-starred restaurants. Its five-star hotels are among the most elegant to be found anywhere; many are set in the towering skyscrapers that carpet Hong Kong Island's steep slopes and light up its skyline so beautifully.Officially known as Hong Kong Special Administrative Region of the People's Republic of China, Hong Kong maintains a high degree of autonomy relative to the rest of China, even after it was reunified with China in 1997 after 156 years of British rule ended.Many cruises in Southeast and East Asia start or end in Hong Kong, and it's definitely a great city in which to spend a day or two sightseeing and finding cultural things to do before or after the voyage. Smaller cruise ships can dock right in Victoria Harbour, for front-row seats of the stunning skyline. Unfortunately, pollution is a problem, and sometimes the views are obscured because of it.

At Sea

Arrives: 12:00 PM
Departs: 11:59 AM

Puerto Princesa, Philippines

Arrives: 07:00 AM
Departs: 05:00 PM

Puerto Princesa, the capital of Palawan in the Philippines, is home to 250,000 people and offers a vastly different experience from Manila’s often overwhelming big-city dynamism. For many travelers, it’s simply a gateway to the resorts of El Nido, also on Palawan Island. Those who spend some time here, however, will discover a city that combines a laid-back vibe with beautiful sandy beaches and a wealth of marine life. Nearby, there are also lush mountains, rain forests, waterfalls and dramatic limestone cliffs. Among the most popular sights are the Immaculate Conception Cathedral, where visitors are welcome to celebrate Mass accompanied by choral singing; the Palawan Heritage Center, which displays local artworks and crafts; and the peaceful Palawan Butterfly Ecological Garden and Tribal Village. The city's biggest draws, however, are a boat trip through the limestone caves of the Puerto Princesa Subterranean River National Park, and the beaches and islands scattered around scenic Honda Bay—perfect for snorkeling, sunbathing and picnics. Speaking of food, a visit to the most famous restaurant in the city, Kalui, is guaranteed to be a memorable experience for seafood fans; adventurous foodies can order crocodile sisig, a traditional—and delicious—stir-fry dish.

Boracay, Philippines

Arrive: 10:00 AM

Departs: 06:00 PM

Discover the idyllic shores of Boracay on Holland America Asia cruises. Boracay is a small tropical island in the Philippines where visitors can relax under rustling palms or partake in thrilling water adventures, such as snorkeling its vibrant coral reefs. There’s more to Boracay than white-sand beaches and cerulean waters. Its most recognized landmark is Willy’s Rock, a tidal island topped with a Virgin Mary shrine. To gain insights into the Philippines pre-colonization, visit the Motag Living Museum, where you can play traditional games, learn rice farming methods, and make toys from coconut leaves.

Manila, Philippines

Arrives: 08:00 AM
Departs: 06:00 PM

Fast-paced and endlessly fascinating, modern Manila is one of the most densely packed cities in the world, with some 1.6 million residents. Characterized by intense contrasts—soaring skyscrapers next to shantytowns, atmospheric food markets as well as air-conditioned malls—it’s also an impressively multicultural city, with a swirl of languages, cuisines and cultures. To catch some historic atmosphere, head to Manila's oldest neighborhood, the fortress enclave of Intramuros, which was founded in the 16th century and features sights such as Fort Santiago, Casa Manila and San Agustin Church.In the upscale financial center of Makati, visitors can find an array of bars, spas and restaurants in addition to malls like Glorietta, the landscaped Greenbelt Park and Ayala Museum, which showcases archaeological artifacts and indigenous textiles and art. In and around Rizal Park are several good museums, while the creative spirit of the city—from live music venues to independent art galleries—is sprinkled throughout several districts, and spaces such as the Cultural Center of the Philippines host shows, film screenings and plays. For day trips, Corregidor Island should not be missed.

At Sea

Arrives: 12:00 PM
Departs: 11:59 AM

 

Kaohsiung, Taiwan

Arrives: 07:00 AM
Departs: 04:00 PM

This attractive city—Taiwan’s second largest and its largest port—offers visitors an alluring blend of ancient and modern culture. The architecture ranges from atmospheric temples and monasteries to soaring commercial skyscrapers and gleaming malls topped with Ferris wheels, and the city is home to funky boutiques, colorful metro stations and modern galleries. The wide streets are filled with cafés and restaurants, and the seafood and noodle stalls around Cijin Island and the Kaisyuan and Jin-Zuan night markets, which together form the largest night market in Taiwan, are especially worth a visit.Stroll along Kaohsiung’s impressive harbor, one of the largest container ports in the world; walk or cycle around scenic Lotus Lake, with its Chinese pagodas; or sit at a bankside café on the Love River. Farther afield, visitors wishing to beat the city bustle can explore the striking landscapes of Kenting National Park, relax at one of the city’s swimming beaches, or enjoy a hike through the city’s nearly 1,000 hectares (2,500 acres) of dense forest.

 

Keelung (Taipei), Taiwan

Arrives: 08:00 AM
Departs: 05:00 PM

Keelung City’s sheltered harbor and its location on Taiwan’s north coast have meant that, over the centuries, it has been ruled by the Spanish, Dutch and Chinese. While there are plenty of good coffee shops, markets and museums in the compact downtown and you can enjoy delicious seafood dishes at the Night Market, the city is today principally a gateway to Taipei for many travelers. Taiwan’s capital is just a half hour away by car or around 45 minutes by train. Long a small outpost of the Chinese empire, the city began to grow in the 19th century, when settlement from the mainland was encouraged. Then, from 1895 to 1945, the city (and all of Taiwan) was occupied by the Japanese. At the end of World War II, Taipei was handed over to the Republic of China, led by Chiang Kai-shek. In the decades since, it has seen an explosion of growth, but traditional temples and world-class museums still sit amid the skyscrapers. The modern metropolis also has top restaurants, food markets and upscale shopping. The Taipei Metro makes it easy to explore the city, or you can take an excursion to the countryside: A national park and a protected forest make for excellent day trips from both Taipei and Keelung.

 

Ishigaki Island, Japan

Arrives: 07:00 AM
Departs: 04:00 PM

Talk with the Japanese a while about the Japanese and you’re going to hear the word shimagunikonjo. The breakdown is simple: shima—island; guni—nation; konjo—consciousness. In one word, it's the firm belief that people who live on islands are different from people who live on continents, and anyone who’s done both is likely to agree. American culture may be the strongest influence in Japan now, but the Japanese will understand the motivations of the Brits a whole lot better. Islands require a different mind-set than continents. Islands require manners. 

But what if your island was never meant to be part of another bunch of islands? That’s what’s happened with today’s Okinawa Prefecture. The people who’ve always been there are Okinawan, one of the healthiest, longest-living people on earth. But now they’re part of Japan and seriously outnumbered by the Japanese. (And they’re not at all happy that the Japanese interlopers gave so much of their land over to U.S. military bases.) 

Signs of Okinawan culture can be subtle but are easier to pick out in more remote islands of the chain, like Ishigaki. Traditional buildings are a mixture of Chinese and Japanese influences. In the markets, you’ll find fu chanpuru (an Okinawan stir fry dish) and whole-wheat soba, which the Japanese won't touch. The ryuso robe holds on despite crowded kimono stores. The few people left who speak Uchinaguchi are praying for a movement like the Hawaiian renaissance to bring the culture back. The tipping point is close. A trip to Ishigaki now is to witness either the beginning or the end.

 Naha, Japan

Arrives: 07:00 AM
Departs: 05:30 PM

Naha, the capital of Japan’s Okinawa Prefecture and its biggest city, also serves as the region’s key political, economic and transportation hub. With a fascinating past as the capital of the Ryukyu Kingdom and a working port that dates back to the 15th century, this city of 300,000 residents manages to be both a compelling city and a laid-back one.

Because it was largely destroyed during World War II, there aren’t many old buildings here; however, a few restored remains from the Ryukyu Kingdom era provide historic interest, including Shuri Castle, the royal residence, and its extraordinary gardens—both of which are included in a local group designated together as a UNESCO World Heritage Site. Other legendary sites include the Royal Mausoleum (burial tombs set inside caves) and the Shurei Gate, so magnificent that its image appears on the 2,000-yen note. 

There are also a few contemporary hotspots, namely Kokusai Street, which offers almost two kilometers (1.25 miles) of shops, cafés and restaurants, and the nearby Makishi Public Market, which has dozens of food vendors hawking delicious treats. If you want to explore farther afield, Naha is the ideal jumping-off point for excursions to the rest of Okinawa.

At Sea

Arrive: 12:00 PM
Depart: 11:59 AM

Osaka, Japan
Arrives: 08:00 AM
Departs: 11:00 PM

Think of Osaka, Japan (accent on the O), as a combination of Los Angeles and Chicago. It very definitely has L.A.’s second-city complex, but its attitude is pure Chicago. The only business that matters is business, and so what if the Hanshin Tigers, the local baseball team, are frequently the worst professional athletes in the world? They’re the home team. People in Osaka laugh louder, play harder and drink more than Tokyo’s most decadent dreams. Osaka even has its own dialect, one the rest of the country calls “dirty Japanese,” one entirely different than even Kobe’s—and Kobe is an Osaka suburb.

Nothing is old in Osaka. The place was flattened during the war (and then again in 1962 and 1989, by Godzilla). During the reconstruction, they forgot to include much in the way of parks or green space, and the sheer amount of concrete and steel sights can get overwhelming.

But Osaka has its attractions and interesting things to do. Sumo wrestlers wait for trains, reeking of chanko-nabe (traditional sumo food; pure energy and calories), just daring the official railway pushers to push them. Yakuza (Japanese gangsters) get train cars to themselves, but if you get on with them, it’s like you’re invisible. Busy markets, the visual noise of neon and nonstop action on shopping streets offer insight into the energy and ambition of Osaka.

And if all that isn’t enough, Osaka is less than an hour from some of the most beautiful temples, shrines and ancient Japanese tourist attractions in the world—a thousand years of Japanese history—waiting in the old capitals of Kyoto and Nara.

At Sea

Arrive: 12:00 PM
Depart: 11:59 AM

Tokyo, Japan

Arrives: 06:30 AM

Until the mid-19th century, Japan lived in isolation, closed off from the rest of the world, and Yokohama was a mere fishing village. But in 1853, American naval officer Matthew Perry demanded the country open to foreign trade, and Yokohama was changed forever. The city quickly emerged as an international trading center, and while today it is often overshadowed by nearby Tokyo, it continues to be one of Japan’s liveliest, and most international, destinations. With its microbreweries and international restaurants, Yokohama has a decidedly different feel from many other Japanese cities.  

From Yokohama, it’s a quick trip to peaceful Kamakura, home to Daibutsu, Japan’s second-largest bronze Buddha, and to the important Shinto shrine Tsurugaoka Hachimangu. Head to Hakone National Park on a clear day and you’ll be rewarded with picture-postcard views of majestic Mt. Fuji. 

Tokyo is the largest city on earth and packed with some of the world’s best shops, museums and restaurants, big and small. While the bright neon lights and the bustle of contemporary Tokyo may be what comes to mind when you think of the city, there is another side. Tokyo's historic gardens and neighborhoods of traditional homes on narrow lanes speak to a timeless Japan that has survived into the 21st century.

Cabin Types

from Auckland

Westerdam Interior

Inside Stateroom

2 lower beds convertible to 1 queen-size bed, shower.

Auckland

Fly, Stay & Cruise package

from $6729 per person based on share twin

  • HOT EXCLUSIVE
  • Included Savings of $750 per couple
  • Travel 30 Jan - 18 Feb 26
Westerdam Verandah Stateroom

Veranda Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub & shower, sitting area, private verandah, floor-to-ceiling windows.

Auckland

Fly, Stay & Cruise package

from $8079 per person based on share twin

  • HOT EXCLUSIVE
  • Included Savings of $800 per couple
  • Travel 30 Jan - 18 Feb 26

Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

Onboard Gratuities are not included, please allow: USD$17 per person per night for non-suite staterooms, USD$19 per person per night for suite staterooms.

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 29 Jul 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.

HOT CODE: CMPHAL1108

 

Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner