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Picton, New Zealand (Marlborough Valley)

Australia

Auckland to Sydney

Start your journey on a spectacular cruise from Auckland to Sydney, where adventure and breathtaking scenery await. Begin in Auckland, a vibrant city known for its stunning harbors, rich Maori culture, and lush landscapes. As you cruise across the Tasman Sea, enjoy panoramic views and the chance to spot marine wildlife.

Upon reaching Sydney, dive into the city’s iconic attractions, from the majestic Sydney Opera House to the picturesque Sydney Harbour Bridge. Relax on the golden sands of Bondi Beach or explore the historic Rocks district, filled with charming cafes and boutiques. This unforgettable cruise promises a perfect blend of natural beauty and urban excitement, making for an extraordinary travel experience!

 



Departs

  • 6 Dec 24 | sailing from Auckland, New Zealand

Deal Inclusions

  • 14 night cruise onboard Silver Muse
  • All-Suite accommodation
  • All Meals & entertainment onboard
  • Complimentary Beverages in-suite and throughout the ship- select wines, premium spirits, plus your own tailored mini-bar
  • Complimentary Specialty Coffees, Teas, Soda/Soft Drinks
  • Complimentary Shore Excursion at each destination
  • Butler service in every suite, all guests are pampered equally
  • Onboard Gratuities (excludes any Spa purchases)
  • Enrichment lectures by highly qualified experts
  • Self-Service Laundry
  • Free unlimited Wifi


Cruise itinerary

6 Dec 2024

Blending beachy recreation with all the delights of a modern, diverse and thoroughly multicultural city, Auckland sits on the lucid blue-green waters of New Zealand’s north island. Known as the ‘City of Sails’, its two harbours will tempt you with waterfront walks, and the chance to breathe fresh sea air deep into your lungs while absorbing spectacular views of Auckland’s grand harbour bridge’s span. Take in the true scale of Auckland’s magnificent cityscape by ascending 192 metres to the Sky Tower, and looking out over the city’s gleaming silver towers, which reflect on the abundant waters below. Views over the bay and adjacent islands await, and you can share elegant cocktails at this dizzying height, above the mingling yachts of Viaduct Harbour. Immerse yourself in the rich history and culture of the area at Auckland Art Gallery, Toi o Tāmaki. Set beside tranquil fountains and handsomely landscaped flowerbeds of Albert Park, the French-Renaissance building houses New Zealand’s most extensive art collection, and exhibits works from Māori and Pacific artists. New Zealand is world-renowned for its captivating natural scenery, and day trips across the sparkling bays, to nearby islands like Waiheke, Tiritiri Matangi, and Rangitoto, are always tempting. Discover lava caves, grape-laden vineyards and flourishing wildlife in the Hauraki Gulf’s islands. You’ll also find an exceptional 360-degree panorama over the city, to the horizon beyond, from the heights of ancient Mount Eden. The spectacular dormant volcano rises improbably from a city suburb, and also lends its name to Eden Park – the unusual, translucent stadium of New Zealand’s mighty All Blacks.

7 Dec 2024

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

8 Dec 2024
Arriving 8:00am - Departure 11:59pm

Sip the fine wines of legendary producers, visit Cape Kidnappers’ crowds of birdlife, and wander the stylish streets of the world’s art deco capital, during your time in handsome Napier. Located on the huge arc of Hawke’s Bay, Napier enjoys a generous Mediterranean style climate and a breezy cafe culture. A green, outdoor town, wander Marine Parade, which borders the rich blue Pacific and invites you to stroll along a tree-lined two-mile seafront. Take the gentle hike up to Bluff Hill, for panoramic views over the lively Napier Port and out towards Cape Kidnappers - given its name following a clash between Captain Cook’s settlers and the local Maori population. Here you’ll encounter one of the world’s largest mainland gannet colonies creating a colourful cacophony by the sea. Set on sheer cliffs, the golden-headed birds are an incredible sight, swirling overhead and dancing before you. The city’s renowned Art Deco architecture glows in the sunshine of New Zealand’s North Island. Built following the devastating 7.8 magnitude earthquake, which ripped through the region in 1931. The rebuild, in the architectural fashion of the time, has left an authentic treasure-trove of 30s style buildings. Grapes thrive in the warm, dry climate of Napier and Hawke’s Bay, which is one of New Zealand’s oldest wine regions. Swirl glasses in waterfront bars or head out to walk among the vineyards of pinot gris and syrah grapes, learning of the climate conditions that help add sophisticated flavour to every bottle.

9 Dec 2024

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

10 Dec 2024
Arrival 7:00am - Departure 6:00pm

The gateway to New Zealand’s South Island waits just across the Cook Strait from Wellington. Pretty Picton is a beautiful harbour town, lying on the cusp of the mighty scenery of the Marlborough Sounds Maritime Park, and providing an attractive link between New Zealand’s two main islands. The journey into the scenic Queen Charlotte Sound is a vista that only New Zealand can provide, as you sail through crumpled green peaks and folding hills, towards Picton’s little flotillas of yachts and endearing waterfront appeal. You could easily spend days here browsing art studios and galleries, nursing freshly ground coffees, and watching the undulations of the bay’s waters from Picton’s waterfront eateries. Or enjoying the coastal location and sea views while wandering Picton Memorial Park, among palm trees, bright flowers and benches that sit before sweeping views of the Sound. There’s a lot to explore beyond Picton’s limits, too, with mighty flayed inlets and glorious sweeping bays enticing you out into the sumptuous panoramas. The Marlborough Sounds are 1,500 km of eye-rubbingly beautiful scenery, formed by submerged valleys cascading down to the sea's waters. With its multitude of bays, coves and islands, you’ll find no shortage of walks, as well as plenty of opportunities to get out onto the calm water and push through the gentle waves in kayaks. Or sit back and enjoy weaving through the scenery from the comfort of a sailboat, looking out for abundant wildlife like penguins, dolphins and seals. Vineyards coat the sheltered land between the mountains and ocean – generating the perfect climate for cultivation. Sample a glass of the renowned Sauvignon Blanc, from the Blenheim wine region nearby for a taste of the fruitful produce.

11 Dec 2024
Arrival 8:00am - Departure 6:00pm

New Zealand's ‘Garden City’ is a place of quiet streets, leafy parks and beautiful tree-lined boulevards. Christchurch has an unmistakable English flavour to it, and serves as the gateway to southern New Zealand’s natural wonders. The rebuild of the country's oldest city continues apace - following the earthquakes that devastated it in 2011 - and the South Island's biggest city is now blossoming, having evolved into a confident and cultural powerhouse. Colourful street art adds an edge to the city, while shiny new bars and restaurants contribute to the sense of revitalisation and renewal. Visit museums, and take tours to learn more of the reconstruction, which has made incredible progress in recent years. The old-time charm of a punt on the River Avon is still a quintessential Christchurch experience. Sail amid weeping willows drooping to the water, as you drift through a blur of colours in the botanical gardens. Surrounded by extinct volcanoes, soaring lakes, and the rolling farmlands of the Canterbury Plains, spectacular scenery sprawls around the city. Pay a visit to the Southern Alps’ snow-covered peaks, the stunning hot pools and rushing streams of Hanmer Springs, or the Hector’s dolphins who swim at Akaroa. A city that has faced immense challenges - both natural and manmade - over the last decade, it's hard not to feel inspired by Christchurch's defiant character and friendly people, who share an open and welcoming outlook that shines stronger than ever.

12 Dec 2024
Arrival 8:00am - Departure 6:00pm

The south-easterly coast of New Zealand's wild southern island is a haven for outdoor adventures, with masses of raw scenic beauty and thrilling coastline. Heading the Otago Harbour, Dunedin is a cosmopolitan city of culture and architectural splendour, with a distinctly tartan flare. Settled by the Scots in 1848, the romantically misty valleys and moody landscapes, continue to capture the hearts of visitors to these distant shores. Searing bagpipes echo down the streets in the Edinburgh of the South, which wears its Scottish origins proudly. Gothic revival architecture is scattered liberally, including the magnificent university - with its glorious clocktower - and the city's grand cathedral. Head to the elegant Octagon to see the statue to Robert Burns, whose nephew was a city founder. The railway station is perhaps the pick of this city's many artistic structures. Its glowing gardens and pretty mosaics add extra detail to the elegant, gingerbread building. It's also the perfect jumping-off point for romantic rail adventures along the coastline. The melodramatic coastline of the Otago Peninsula boasts dramatic cliffs and sea-sprayed beaches, as well as an abundance of animals. Explore cliffs laced with tunnels and hidden walkways, to get you up close and personal with Yellow-eyed penguins. Sea lions and seals also sprawl out on windswept beaches, drifting in and out of indulgent dozes. The south island's second-largest city regularly receives a top-up of youthful energy thanks to its healthy student population. Not that Dunedin is lacking a distinctly quirky personality of its own, as showcased by the event where locals race thousands of chocolate orbs down the world's steepest street - Baldwin Street. Museums in the city tell of Chinese influences, as well as the stories of early Maori settlers. Round off an active day sampling a South Island institution - an icy beer from Speight's Brewery.

13-14 Dec 2024

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

15 Dec 2024
Arrival 12:30pm

Mount Wellington's looming, cloud-wisped form is an ever-present sight as you explore booming Hobart, the cosmopolitan capital of Australia's most southerly state. A former British penal colony, nowadays Australia’s second-oldest city is a place to live the free and easy life. Encircled by dramatic cliffs, landscaped gardens and rolling vineyards, Hobart is also well stacked with cultural pursuits including museums, and respected - if controversial - galleries plastering new and old art to their walls. With fresh sea breezes and a fabulous location, Hobart is a creative place, where you can browse the produce of local artisans in Saturday's massive Salamanca Market - which draws visitors from all across Tasmania and beyond. Eat at waterfront restaurants, or rise up Mount Wellington's slopes to appreciate the remoteness of Hobart's location. From this elevated platform, you can look down across views of flowing forests, undulating mountains and endless ocean swallowing up the city. Further away, animal sanctuaries introduce you to the island's famous inhabitants, including the famous Tasmanian devil. Thirsty? Hobart has a long brewing tradition - so enjoy a refreshing ale poured from the country's oldest brewery. The climate's blend of generous sunshine and cool Antarctic breezes helps Hobart to produce its acclaimed wines, and thick clumps of pinot noir grapes hang from vineyards dotted along the valleys nearby. Taste the wines, accompanied by a platter of artisan cheese and sausage. Whiskey aficionados aren't left in the cold either, with international award-winning distilleries close by.

16 Dec 2024
Departure 11:00pm

Mount Wellington's looming, cloud-wisped form is an ever-present sight as you explore booming Hobart, the cosmopolitan capital of Australia's most southerly state. A former British penal colony, nowadays Australia’s second-oldest city is a place to live the free and easy life. Encircled by dramatic cliffs, landscaped gardens and rolling vineyards, Hobart is also well stacked with cultural pursuits including museums, and respected - if controversial - galleries plastering new and old art to their walls. With fresh sea breezes and a fabulous location, Hobart is a creative place, where you can browse the produce of local artisans in Saturday's massive Salamanca Market - which draws visitors from all across Tasmania and beyond. Eat at waterfront restaurants, or rise up Mount Wellington's slopes to appreciate the remoteness of Hobart's location. From this elevated platform, you can look down across views of flowing forests, undulating mountains and endless ocean swallowing up the city. Further away, animal sanctuaries introduce you to the island's famous inhabitants, including the famous Tasmanian devil. Thirsty? Hobart has a long brewing tradition - so enjoy a refreshing ale poured from the country's oldest brewery. The climate's blend of generous sunshine and cool Antarctic breezes helps Hobart to produce its acclaimed wines, and thick clumps of pinot noir grapes hang from vineyards dotted along the valleys nearby. Taste the wines, accompanied by a platter of artisan cheese and sausage. Whiskey aficionados aren't left in the cold either, with international award-winning distilleries close by.

17 Dec 2024
Arrival 8:00am - Departure 2:00pm

Port Arthur, a historically somber UNESCO World Heritage site, sits in over 40 hectares of beautiful, landscaped grounds, close to the Tasman National Park, itself famed for its dramatic beauty.

Today, Port Arthur brings the story of Australia’s colonial history to life through stories of the very people who lived here.

A major site for punishing transported convicts who had further offended since deportation, many thousands of prisoners passed through the penal colony at one time or another. Throughout its history it has been a place of both torturous punishment and for some of the luckier ones, educational opportunity.

Partly restored ruins of the colony and church, built with great skill by convicts in the 1830’s and the aptly named Island of the Dead, an island cemetery for convicts, are today prime attractions. This is a place jam packed with history, vividly brought to life by well informed guides and displays, it’s a moving and engrossing visit. In sharp contrast to the convicts, visitors are free to wander and explore.

Turn up after dark, to look for evidence of the spookier side of Port Arthur, as part of the very popular ghost tour - Lit only by lanterns, the tour takes you through some of the most infamous buildings, quite different at nightfall. The guides will fill you in on some of the stranger goings on that have been noted in what is considered the most haunted place in Australia. The daily tourists departed, the long gone seem really quite close!

18 Dec 2024
Arrival 8:00am - Departure 6:00pm

Breathe in deep – here in Burnie, you’re tasting untouched air that is some of the cleanest anywhere in the world. Nearby Cradle Mountain once registered some of the world’s purest air - and the breezes here are purified by miles of uninterrupted ocean, stretching south to Antarctica. Tasmania itself is a place of sweeping National Parks, soaring granite mountain ranges and lakes reflecting spectacular scenery in glass-smooth surfaces. With dense eucalyptus forests coating the hills, and hikes rewarding with deserted sandy beaches, it’s no surprise that Burnie life revolves around getting outdoors and exploring the natural splendour of this shield-shaped island state of Australia. If mountain hikes sound a little strenuous, spend some time getting to know the island’s adorable wildlife. Visit Fern Glade Reserve to see the spade-like beaks of platypuses gliding through the waters, or the Little Penguin Observation Centre where Burnie’s own colony of adorable penguins waddle playfully. West Beach’s golden sand is also close by, perfect for lying back and soaking up some sun, or for watching on as surfers skip across the curling waves. Burnie has always been a place where things get made - in the past this came with a tinge of grey industry, but the city has now reinvented itself as a hotspot for all things creative. View the island’s most revered works, learn how to fold your own paper creations in workshops, and marvel at skilled local creators working hard in their studios at the Maker’s Workshop. Great food is also on this maker’s city’s agenda - feast on freshly shucked oysters, and award-winning cheeses. Later, you can toast the artisan spirit of Burnie with a glass of cool climate wine, or by swirling a nightcap of single malt – some of the world’s best whiskeys are produced here.

19 Dec 2024

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

20 Dec 2024
Arrival 7:00am

With its glorious harbour, lavish golden beaches and iconic landmarks, Sydney is Australia's showpiece city. Creative and curious, discover the world-class cuisine, indigenous culture, and irresistible beach life that make Sydney one of the world’s most dynamic, exciting destinations. Sydney’s sparkling harbour is the heart of a richly cultural city. Overlooked by the metallic curves of the masterpiece of an Opera House, and that grand arched harbour bridge. Take it all in from the water, and admire the iconic landmarks, which are set before the city’s gleaming skyline backdrop. If you’re feeling adventurous, take the legendary climb up the smooth curve of the bridge – nicknamed the Coathanger - to soak in the shining city’s spread from a unique perspective. Spread out to tan on one of the world’s most famous stretches of sand - Bondi Beach. Restaurants and bars burble away in the background, while the sun beams down, and surfers curl and leap over pure rollers. Swim in spectacular salty ocean pools, or wander the beautiful Bondi to Coogee coastal walk for more of this sun-gorged stretch of prime coastline. Leaving the thrills of Australia’s largest city behind is surprisingly simple – take to the skies to be flown above skyscrapers and rippling ribbons of waves, out to majestic peaks, sheer cliffs and iconic rock formations - like the Three Sisters of the Blue Mountains. Or, drop in on wildlife sanctuaries caring for the country’s animals – from hopping kangaroos to adorably cute, cuddly koalas.

Cabin Types

from Auckland

Panorama Suite

The Panorama Suite provides generous living space for voyagers. Located lower bow, the Panorama offers all the comfort and attention to detail that you can expect aboard. A generous expanse of interior comforts elegant decor, stunning marble bathroom and ample seating area, make this a cosy home away from home. The seating area of the Panorama Suite has plenty of room to relax, while large picture windows frame panoramic ocean views.

Auckland

Cruise

from $8715 per person share twin

  • Travel 06 Dec - 20 Dec 24

Classic Veranda

Located lower bow, the Classic Veranda Suite offers all the comfort and attention to detail that you can expect aboard both inside and out. A generous expanse of interior comforts elegant decor, stunning marble bathroom and ample seating area, make this a cosy home away from home. But perhaps this suite's finest asset lies just outside, as floor-to-ceiling glass doors open onto a private veranda, making every sunset feel as if it is yours alone.

Auckland

Cruise

from $9749 per person share twin

  • Travel 06 Dec - 20 Dec 24

Superior Veranda

Located on the upper deck, and offering spectacular sunset views, the Superior Veranda Suite has all the comforts and luxury that you can expect aboard. A comfortable living space, attention to detail and a generous expanse of amenities, this stunning suite makes for a cosy home while on the seas. But perhaps this suite's finest asset lies just outside, as floor-to-ceiling glass doors open onto a private veranda, making every sunset feel as if it is yours alone.

Auckland

Cruise

from $10,895 per person share twin

  • Travel 06 Dec - 20 Dec 24

Deluxe Veranda Suite

With its preferred mid-ship location and all the comfort and attention to detail that you can expect aboard, the Deluxe Veranda Suite is the savvy traveller's paradise both inside and out. Elegant decor, stunning marble bathroom and ample seating area, make this a cosy home away from home. But perhaps this suite's finest asset lies just outside, as floor-to-ceiling glass doors open onto a private veranda, making every sunset feel as if it is yours alone.

Auckland

Cruise

from $11,699 per person share twin

  • Travel 06 Dec - 20 Dec 24

Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

 

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 25 Nov 24 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.


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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner