Byron Bay & The Tweed

What I love most about my job is helping others make their travel dreams a reality! It may sound cheesy, but it really is true! 

I started out back in 2002 & have enjoyed travels through South East Asia, the Pacific, Australia, USA, the UK & Europe!

After having my son just before our first Covid lockdown in 2020, I took a bit of a hiatus but came back to House of Travel in a support roll for the lovely Petra in April 2024.

Once a travel agent, always a travel agent! 

Petra and I work together to weave these dreams for our lovely customers, and I look forward to helping you with yours too!

Jess 

Having been born into an aviation family, I was always destined to become a passionate traveller, and have a lifelong fascination for aviation, airports, and exploring new destinations. 

Travel is in my blood, and my love for my job shines through, going above and beyond for my clients to ensure their needs are met with warmth, kindness, and an attentive ear. 

With a diverse background in the travel industry, my vast experience started with corporate travel for blue chip New Zealand companies, followed by a never-ending OE in London and Sydney in the Music & Film industry looking after global superstars and celebrities. Now back home in the Bay, I’m helping travellers with their holidays, corporate customers heading away for business, and specialising in group travel - whether travelling for sports, education, weddings, conferences, or events. I’m experienced in catering to a wide range of travel preferences and needs.

Whether you're planning a budget-friendly adventure or a luxurious getaway, I’ve tried it all, from economy to first class, I’ve even chartered private jets! I have great first-hand knowledge and I’m eager to share it with you to create a trip full of unforgettable experiences for you.

My travel adventures started back in 2004 when I departed on my OE to Scotland with a stop in Dubai. 

I have travelled in all styles, backpacking around Europe, small group adventure travel following the volcano trail in Central America, luxury coach touring in Canada and many family resort holidays through the South Pacific.

I love booking travel just as much as experiencing new and exciting destinations myself.

I've been mad about travel since I was 18; life lead me in other directions so I became a late bloomer in the travel industry, starting my career at age 37. 2020 was a bump in the road but I'm back doing a job I love. 

To me, travel shapes your view of the world and your place in it and I'm really passionate about creating itineraries that speak to my clients souls. 

I love travelling with my family and seeing my teenage girls minds blown by the experiences they have in different countries - different ways of living, different foods, different cultures, amazing sites (and sights!) and really seeing what is important to other people outside of their goldfish bowl that is New Zealand. 

Let me help you create your next trip so that you can experience some of the joys the world can give you. I look forward to meeting you!

Charlotte